Third European Quality Assurance Forum 2008, Budapest, 2008. november 21

1. Concept of complex quality
management in the HEI
strategy
András Gábor, József Temesi
CUB

2. Postgraduate /post tertiary
Master level
Bachelor level
World of
labor
Vocational /postsecondary
Secondary Vocational training
level
Vocational training

3. Competencies
Input …competencies... Output
Knowledge
BA/BSc/...
Skill
MA/MSc/...
Attitude

4. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Curriculum
Secondary Vocational training
• Courses
level • Credits
• Preconditions
Vocational training
• Etc.

5. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Curriculum
Secondary Vocational training
• Courses
level • Credits
• Preconditions
Vocational training
• Etc.

6. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Job roles
Secondary Vocational training
level • Competencies
• Salary
Vocational training • Experiences
• Time

7. Postgraduate /post tertiary
Master level
Input …competencies... Output
Knowledge
Skill BA/BSc/...
Bachelor level
Attitude MA/MSc/...
World of
labor
Vocational /postsecondary
Job roles
Secondary Vocational training
level • Competencies
• Salary
Vocational training • Experiences
• Time

8. Complexity

9. Stakeholders
World
HEI systems
of labor
Ministry of
Education
Academia

10. Marketing management GOALS:
Regulation
Financial management
HRM
Workflow management
IT requirement specification
Organisational development
Executive information system
SHRM
Controlling
Strategy
Procurement, logistics
R&D
IT
Student mentoring
Student administration
Facility management

11. Financial management
Human Relations Management
Regulation
Sstrategic HRM
Organisational development
Workflow management
Controlling
IT requirement specification
Executive information system
Strategy
Procurement, logistics
R&D
IT
Student mentoring
Student administration
Facility management
R&D projects
Marketing management
BSc, MSc programs
units
Organisational

12. IT systems to be developed
Higher Education Executive Information
System
Higher Education Information System
Bologna Portal
Higher Education Executive Information Interoperabiliy between Higher
System
Education Information Systems and
Executive Information System
Career Management System
Quality Management
Quality Management System
Career Management
Validation Service System
Decision Support
Validation Service

13. Bologna Portal
Organisation
Higher Education Executive Information
System
Higher Education Information System
Competence Center
Bologna Portal
Higher Education Executive Information Interoperabiliy between Higher
System
Education Information Systems and
Executive Information System
Reference Process
Career Management System Modell (ARIS)
Quality Management
(NDP HRD 3.3.1)
Quality Management System
Career Management
Validation Service System
Decision Support
Validation Service

14. Bologna Portal
Funding Transition Facility -
Higher Education
Institutional
Higher Education Executive Information Capacity Building in
connection with the
System Bologna
Higher Education Information
Requirements,
System Competence Center
Bologna Portal Project No.
2006/018-176.03.01
National
Higher Education Executive Interoperabiliy between Higher
Information System
Develop- Education Information Systems and
ment Plan, Executive Information System
Reference Process
Social
Renewal Career Management System Modell (ARIS)
Operative Quality Management
Program (NDP HRD 3.3.1)
Quality Management System Career Management
SAKE -
Semantic-
Decision Support enabled Agile
Knowledge-
Validation Service System based e-
Validation Service Government, FP6
IST STREP
Contract no.:
027128

16. Dr. András Gábor
• Professor of Department of Information Systems at Corvinus University of
Budapest. He earned a diploma (MSc) in Business and Economics (1974)
and in Computer Science (1979), Dr. univ. oec. (1976), C.Sc (Ph.D) (1983),
CISA (1999), Habil. Dr (2002). His expertise: systems analysis, information
management, intelligent systems. He has been participating in several
national and international research projects and author of several Hungarian
and international publications.
• He was visiting scholar at DePaul University, Chicago, Imperial College,
London and University of Amsterdam. Besides of the academic activities, he
was a consultant for the Inter-ministerial Committee for IT and the
Modernisation and Integration Project Office in Hungary, 1990-98. Between
2003 and 2006, he has been working as a consultant on behalf of the
Ministry of Education concerning MIS development in Higher Education.

17. Dr. József Temesi
• József Temesi, Corvinus University of Budapest, Hungary received his
Master's degree in economics from the Karl Marx University of Economic
Sciences in Budapest, Hungary, and obtained a PhD in Operations
Research from the Hungarian Academy of Science. Currently he is the
Head of the Department of Operations Research at the Corvinus University
of Budapest. He has been involved in international educational activities for
25 years. He was co-founder and academic director of the International
Studies Center at Corvinus University (offering business and economics
programs in English language) from 1991 until 2007.
• He was an Executive Committee and a Steering Committee member of the
European Association for International Education (1996-1999). József
Temesi served in various management positions at his university: he was
the Dean of the Faculty of Economics in the early 1990s, and from 1995 to
2004 he has been responsible for academic and scientific affairs as a Vice-
Rector. He is an EU Bologna promoter of Hungary from 2005.

18. Discussion questions
1. Are European universities prepared for complex quality
management: what are the conditions of the introduction (IT, data
collection, managerial and legal environment)?
2. One of the basic assumptions of the system is using learning
outcomes (competence based curriculum development) and EQF
levels. Do you see any obstacles at institutional or national level?
Can the introduction of national qualification framework be a short
term reality in your country?
3. Is it possible to connect institutional systems to provide data for
national or international analysis?