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Smart Solutions: Data Analytics to
Support Fraud Examinations
About me
Understanding data
Cleansing data
Enriching and validating data
Importing data
Analyzing data
Reporting
Agenda
2
Jörn Weber
Certified Fraud Investigator
19 years experience—German law
enforcement
Since1999 Managing Partner at
corma GmbH:
Solution provider
Partner for corporate security
About Me
3
About corma GmbH
4
Stops suspects by:
analytical investigations
operative investigations
Saves time by:
online research
online monitoring
Increases efficiency
and saves money by:
data analytics
global intelligence
solutions
Data Modeling
5
© corma GmbH
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
6
We need to understand data related to
our cases.
Which data?
Understanding Data
7
It is a challenge to understand data.
What kind of challenge?
Data quantity
Understand relationships and background
Bring data into context
How does it work?
In four steps
Understanding Data
8
© Dan Roam
Look at the data:
Understanding Data
9
© Dan Roam
See the pattern:
Understanding Data
10
© Dan Roam
Imagine:
Understanding Data
11
© Dan Roam
Show: Summarize your findings
Understanding Data
12
© Dan Roam
What did we accomplish?
Understanding Data
13
corma Workflow in 3 Steps
1. Chain of custody
a) Record all your steps
i.e., in a Word document
Software: CaseNotes, OneNote by Microsoft
b) Store original data in a secure area
c) Create digital fingerprints: MD5 Hash
http://md5deep.sourceforge.net
www.bitdreamers.com (Checksum Verifier)
 Compare file content (UltraCompare)
d) Work with a copy of the original data only
Understanding Data
14
2. Identify data formats
a) Research
www.file-extensions.org
www.filext.com
www.fileinfo.com
.gpi
.bqy
.blb
Understanding Data
15
Garmin Point of Interest file
BrioQuery database file
ACT! database file
2. Identify data formats
b) View (read only)
www.uvviewsoft.com
Understanding Data
16
2. Identify data formats
c) Deep view (editable)
www.ultraedit.com
Understanding Data
17
3. From raw data to smart structured data
Understanding Data
18
Develop first ideas for analytical
approach
Understanding Data
19
First import and analytics
Understanding Data
20
Result: Identified and understood data
Data preparation
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
21
Challenges
High data quality required for good
analysis results
Constantly increasing data quantity
Cleansing/Standardizing Data
22
“Bad data” samples
Cleansing/Standardizing Data
23
Why should data be cleansed:
Reliable analysis results are required.
Data cleansing saves time that otherwise
would come up during the analysis
process.
Reduce unwanted deviations and
variations.
Identify entities (e.g., person,
organization, address).
Insights often lead to further findings.
Cleansing/Standardizing Data
24
Fast and flexible handling of large
quantities of data
Flexible import from various data sources
Intuitive research
Analyses, calculations, statistics
Business Intelligence
Ad hoc reporting
25
Solution
Combine different data formats
Fix data quality issues
Identify missing data
Optimize link analysis results
26
With InfoZoom you can
27
Benefits
Benefits:
Time-saving
Flexible
Maximize effectiveness
Team “compatibility”
Easy to learn
By means of:
Developed workflow for recurring
processes
Standardized processes (templates)
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
28
Imagine:
Enriching and Validating Data
29
Geocoding: www.gpsvisualizer.com
Enriching and Validating Data
30
Whois query - manually
Enriching & Validating Data
31
Whois batch query
Enriching and Validating Data
32
Whois
Enriching and Validating Data
33
Whois
Enriching & Validating Data
34
Address verification—manually
Enriching & Validating Data
35
Address verification—service
provider or software (for large amounts
of data):
AddressDoctor
www.addressdoctor.com
Experian
www.qas-experian.com.au
Enriching & Validating Data
36
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
37
Importing Data
38
39
Sample Import:
i2 IBM-Database
40
Case Study:
Insurance Claims Audit
One file ready for analysis
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
41
Analytics … yes … but structured:
Identify needed analytical steps.
Develop “questions” to data.
What has prompted the need for the
analysis?
What is the key question that needs to be
answered?
How to create evidence out of data?
Visualize your thinking!
Analyzing Data
42
Analytical techniques
Chronologies and timelines (understand
timing and sequence of events)
Sorting (categorizing and hypothesis
generation)
Ranking, scoring, prioritizing (determine
which items are most important)
Network analysis—analyze relationships
between entities (e.g., people,
organizations, objects)
Analyzing Data
43
Best practice:
Document processes in intranet/wiki
Select the right tool for each task
Train the users
Keep the users “busy”
Look out for new solutions
Analyzing Data
44
Query—an investigative question,
converted into database search
Analysis Sample i2 IBM
45
How many organizations are known at
this address?
Analysis Sample i2 IBM
46
47
Email Analysis with Intella
48
Timelinemaker
i2 IBM Analyst’s Notebook
Timeline Charts
49
Classic view: Event log
View: Event log Explorer
Windows Event Log Analysis
50
Windows Event Log Analysis
Workflow
Understanding data
Cleansing/standardizing data
Enriching and validating data
Importing data
Analyzing data
Reporting
What Are “Smart Solutions?”
51
Final work starts when single
components are ready:
Reporting the Results
52
Reporting the Results
53
54
Jörn Weber—jw@corma.de
+49 (162) 1009402
corma GmbH · Heinz-Nixdorf-Straße 22 · D-41179 Mönchengladbach ·
Tel: +49 2161 277 85 - 0 · Email: mail@corma.de · Web: www.corma.de
Thank You!

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