[2024]Digital Global Overview Report 2024 Meltwater.pdf
Best Practices to Prevent Outages in 2014
1. Prevent Outages in 2014
Historical Data, Trends and Alert Processes
CopperEgg February 2014
2. Step 1: Look back at
trends
• Review historical server, website, and app
monitoring data from your CopperEgg site
• Look for irregular trends in performance
overviews and at the second-level
2
3. Step 2: Find and address root
causes
• Attribute performance issue
trends to specific systems
• Investigate linked servers and
websites with performance
issues
• Fix root causes in order to
prevent future issues
3
4. Step 3: Set goals
• Identify which performance metrics relate
directly to the operations of your business
• Set goals based on the needs and past
performance of your company’s operations
• Determine the correlation between key
metrics and day-to-day business operations
4
5. Step 4: Create alerts
• Convert your company goals into alerts
• Prepare alerts that escalate with the
performance of your operations
• Get notified before outages strike
5
6. Step 5: Keep calm, monitor
on
• You’ve solved the major root
issues
• You’ve created goals and
alerts that keep you up to
date on system performance
• Now, keep calm!
6
7. What is CopperEgg?
• Check out one stop monitoring for your
apps, websites, and servers at
copperegg.com
• Original blog:
– http://copperegg.com/copperegg-bestpractices-2014-keep-calm-and-monitor-on/
7