1. Human
Resource
Management
Prof. Josefina B. Bitonio, DPA
Associate Professor
IGPS - LNU
For Cooperative Union of Baguio
City and Luzon
December 15, 2022
Your only
limit is your
mind!
7. Present environment of Organizations
We live in a:
Diverse
Volatile
Uncertain
Complex
Ambiguous
Disruptive
WORLD
(Woodward, 2018)
8. Diverse – showing a great deal of variety involving people
of different social & ethnic backgrounds, genders & sexual
orientations.
Volatile - liable to change rapidly and unpredictably,
especially for the worse.
Uncertain – not known or not sure of something. (Covid)
Complex – difficult, hard consisting of many different and
connected parts.
Ambiguous – unclear or not exact because of many choices
or interpretations.
Disruptive – prevents continuity and can bring social
change.
9.
10. Objectives:
• to Introduce the concept of human resources
management (HRM).
• Variables Affecting the Management of Human Resources in
an Organization
• Individual characteristics
11. Human resource management has undergone numerous changes over the last couple of
years in terms of its application, development, and a role in organizational success. Various
factors have influenced its development as an organizational concept and a scholarly
discipline.
Organizational leaders are having a hard time managing human resources in the 21st Century
due to factors such as the high rate of globalization, technological advancements, and
increased competition due to innovation (Goldsmith, 2003).
Such factors have influenced the functions of human resource management in the 21st
Century because organizations deal with a more dynamic workforce, workplace environment,
organizational structure, and new change management strategies.
21st Century Human Resource Management: Its Role and Changes - Report Example (ivypanda.com)
12. HRM is a broad concept from employee selection,
training and development programs, career
development, promotion, performance review and
union – management interface and other activities.
Peterson and Tracy (1981) emphasized that HRM
is an “emerging dynamic field in terms of both the
staff functional and day-to-day utilization of
human resources throughout the organization”.
13. W. French (1990) refers to
HRM as that which embodies
the “philosophy, policies,
procedures, and practices
related to the management at
people within the organization.”
17. Employee’s skills, abilities, and
motives must match the job
requirements for a satisfactory
performance.
Job design specifies the tasks to be
performed by the individual employees
as well as groups within the agency. It
set out rules and regulations and
establishes working conditions under
which tasks are performed
Many recruited personnel occupy positions which
do not match with their qualifications resulting in
poor performance, absenteeism and turnover.
Employee’s skills, abilities, and
motives must match the job
requirements for a satisfactory
performance.
Job design specifies the tasks to be
performed by the individual employees
as well as groups within the agency. It
set out rules and regulations and
establishes working conditions under
which tasks are performed
18. Initially, this starts with the planning
of human resources by reviewing
the organization’s human resources
requirements to:
- ensure the required number of
employees with the required skills;
- assess its manpower needs in
relation to its goals and
objectives;
- determine the quantity and quality
of work force and ensure
competent personnel are
employed.
20. Organizational size also matters. In large
subnational jurisdictions, personnel may
be staffed by hundreds of employees and
divided into divisions. In smaller ones,
the personnel “department” may include
only a few employees, or the chief
administrative officer or an assistant may
perform its responsibilities. There are
many possible variants within these
extremes.
21. How to retain a competent work
force?
The process include motivation,
compensation administration,
rewards and sanctions,
performance evaluation, benefits,
services, maintenance of discipline
and working conditions
22. This include training and
education which are aimed
in upgrading knowledge
and skills and improving the
attitudes of all personnel. It
includes career planning &
counseling;
34. an induction refers to
the process of getting
new employees
acquainted with your
cooperative, helping
them to settle in and
giving them the
information required for
them to become a
valuable team member.
35. A good induction process includes the
following:
An overview of the cooperative's history,
products and services.
A description of the company mission,
vision, culture and values.
Physical orientation (where things are)
Organizational orientation (how the
employee's role fits into the organization)
37. Evaluation
• Formal and systematic follow-up is
necessary for the process.
• The manager/supervisor should
frequently evaluate how well the new
employee is doing his job.
• The purpose of this evaluation stage is to
make sure about the current orientation
program reaching the need of new
employees and the company’s needs.
Furthermore, the evaluation helps to
identify new ways to improve the current
program.
39. This framework is called an “open system” because HRM
processes are affected by factor which are internal to the organization.
The internal
factors include the
managerial philosophy
of the organization,
employee needs,
values and
expectations, and
technology
Meanwhile, the external
factors are governmental
pressures, market
conditions, and pressures
from the labor unions or
employee associations
Internal and External Variables
41. The organization’s management philosophy defines the
policies for the management of personnel. This
philosophy may follow one or a combination of these
approaches:
Managerial
Philosophy
42. The traditional approach is more
concerned with the production
efficiency and accomplishment of task
goals. It recognizes economic incentives
as the primary motivators for work
performance. It assumes that better
work lay-out and employees full
knowledge of their jobs will result in
greater efficiently.This will lead to more
profits for the organizations and will
ultimately result in higher wages or
salaries and more benefits for
employees.
43. Human Relations
• We can define human relations as relations with or
between people, particularly in a workplace or
professional. From a personal perspective, human
relations is an important part to our career success. It
is defined as relations with or between people,
particularly in a workplace setting. Because an
organization depends on good human relations
through its organizational structure, developing these
skills is important.
• First, of the top ten reasons people are fired, several
reasons relate back to lack of human relations skills—
for example, the inability to work within a team,
personality issues, sexual harassment, and dishonesty.
44. Employees work for the accomplishment of the
organization goals and objectives if individual needs and
interests are being met by the organization. They are
mutually interdependent.
For example, an employee looks for challenging work,
more equitable pay and more participation in decision-
making and the organization expects better work
performance for more efficient and effective operations.
What distinguishes the human resource approach from
the other two approaches?
The focus is on the full development and utilization of
the talent and skills of the employees. as such, they
are given better and more opportunities to actively
involved themselves and decision-making processes.
Human Resources Approach
45. Carrell, Elbert and Hatfield (2000) put forward a number of
principles which provide the basis for a human resources approach.
These are:
●Employees are investment. If effectively management and
developed, they will provide long term rewards to het organization in
the form of greater productivity.
●Policies, programs and practices must satisfy both the economic
and emotional needs of employees.
●A working environment must be created in which employees are
encouraged to develop and utilized their skills to the maximum
extent.
●Implementation of HR programs and practices must meet the goal
of balancing the needs and meeting the goal of both the
organization and the employees.
46. HR Approach
HIGHER
Employee
Motivation and
Applied Ability
GREATER
Quality and
Quantity of
Work
HIGHER
Organization
productivity
and profits
GREATER
Employee
Rewards and
Profits
Source: Carell, Elbert and Hatfield, 1995, p. 9.
EMPLOYEE
ORGANIZATION
47. In management, the
first concern of the company is the happiness of people who are
connected with it, If the people do not feel happy and can not
be made happy, the company does not deserve to exist
49. 2. Employee
need,
values and
When you entered your cooperative, you brought into
your job you own set of values, attitudes, needs,
interests, and expectations acquired from previous
work experiences. These have definitely influenced
your work relationships with other as well as your
work ethic.
If you are the type who is conditioned to distrust
anything that management says or does, then you
may find your opportunities for movement in the
organizational limited.
51. As you described your individual characteristics, you will
come to realize the difficulty of management developing
common or shared values and needs among employees.
Do you think that it is necessary for management to come
up with common or shared values among employees?
If you think so, what are the ways and means by which by
management of your agency would be able to accomplish
this with personnel.
Positive
Helpful
Mindful
Energetic
Motivator
Encourager
influencer
Sense of
Urgency
Responsible
Reliable
52. ❑ Employees have to be trained and retrained in order to keep up with the pace
of changes. For examples, computers in office work demand a new set of skills
from the employees particularly from the clerical force.
❑ In fact, computer literacy as now a requirement in hiring new personnel in
many agencies. Other organizations change the nomenclature of position
from clerks to computer operators or data entry machine processors.
55. Due to lack of financial resources, may
organizations are losers because of its
inability to retain in its work force that
are highly qualified and competent.
The private firms usually get the best
people because of their higher salary
scale.
58. Without the active involvement
and participation of the
employees, the organization
cannot grow and develop to
meet its goals. All these are
critical in understanding HRM.