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OLD STORIES NEW MEDIA
Painting the  LANDSCAPE
Tracks 112.8 million blogs Total: 185.62 million blogs Tracks 72.82 million Chinese blogs
Bloggers in Singapore The Straits Times – Digital Life , 17 July 2007 862,000 This means that on average,  almost one in five  are bloggers
Half of all teens in Singapore aged  15 to  19  are on the Internet, blogging or  podcasting  120,000  blogs by these youngsters Among those aged  20 to 24 , just under half, or  46%  blogs 18%  of the  39 to 49  age group are bloggers Source: Media Development Authority of Singapore, 9 November 2007   Trends of Blogging in Singapore
Profile of Digital Natives Curious and adaptable Looking for self-expression  Socialise online through social media platforms Are used to receiving information instantaneously
Profile of Digital Natives Values high levels of interactivity Prefer to do it themselves Distrust corporate marketing  Demand open, honest interaction Often under peer pressure
Web 2.0 Tools
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Listening Tools Source: PodTech.net
Community Tools Forums Wikis  PublicSquare (BoA) Ideastorm Social Networking white label Virtual Worlds (Second Life, Active Worlds) Source: PodTech.net
Publishing Tools Blogs Audio Podcasts Online Videos Twitter Live Streaming Plurk!  Source: PodTech.net
 
More than  100   million  active users  Facebook is the  4th  most-trafficked website in the world (comScore)  Facebook is the  most-trafficked  social media site in the world (comScore)  The fastest growing demographic is those  25 years old  and older  No. 1 photo  sharing application on the Web (comScore)  Photo application draws more than twice as much traffic as the next three sites combined (comScore)  Source: Facebook.com
 
[object Object],Powerful platform for Word Of Mouth (WOM) marketing Reach web-savvy and largely young audiences Reasons for Blogging
Document and capture stories, facts, photos, videos, audio clips and other rich content Crowdsource Instantaneous and immediate  Low cost Reasons for Blogging
A Few Words of   Caution …
Set your expectations right Don’t bet the house Prepare to get your hands dirty A marathon rather than a sprint It ain’t always glamorous Possible Caveats
The Tale of
+ = Blogs Heritage Strange  Bedfellows?
Genesis of
Aug 05 –  Started  a test blog on blogger (HeritageSG) Oct 05 – Nov 05 –  Befriended  heritage enthusiasts Nov 05 - Secured  seed funding   from  parent Ministry Dec 05 – Jan 06 – Developed  direction  and  policies  for yesterday.sg Jan 06 – Engaged  freelance editor  to assist in writing and editing
Oct – Nov 06   –   Yesterday.sg  as official online media for Explore Singapore! May 07   –   Yesterday.sg  featured in International Museum Day 2007 Aug 07   –   SGCOOL Blogging Contest on  yesterday.sg Jan - Feb 06  –   Design, implementation and test of website Feb 06 –  Finalised list of volunteers and friends Mar 06 –  Launched  yesterday.sg
Sep 07 –  Launched New Kids on the Blog Aug 08  –   Hosted our first Social Media Breakfast at ACM Sep 08  –  Launched   Heritage  Starbloggers contest Jan 09  –  Relaunch of yesterday.sg as a portal Jan 09  –  Start of YEAH! and Project Darkstar
Presenting… The FOYers* *Friends Of Yesterday
 
Volunteers who are passionate  heritage enthusiasts Champions  of Singapore’s museums, heritage and nostalgia Discuss  developments ,  progress  and  improvements  to  yesterday.sg Provide  independent  and  alternative  voices Set the  editorial direction  of  yesterday.sg   & contribute posts
Policy Blogging
Nothing  religious Nothing  slanderous Nothing  seditious Nothing  foul or   abusive Nothing  political
Technical     Bits
Powered by  Expression Engine (EE) Enable banning of  words ,  members  and  IP addresses
Multi-user  administration ,  registration  and  posting
Allows  editorial workflows   (i.e., edit, approve, reject or schedule posts)
Ability to create  photo-galleries
[object Object],PO STS
 
 
 
The Challenges
[object Object],Niche  content  Growing our  membership base   Sustaining and  growing  visitorship Increasing  participation  rates  Contest  fatigue Social media  saturation
The Bill
Technical & Design Cost   S$5000 Editing (monthly)   S$600 Initial marketing efforts  S$80,000
Key Spreading  the Word
 
 
MyBlogLog E-Marketing
Sponsored results on   Google Sponsored results on Yahoo
Search Engine   Optimisation
The Key is  Keywords Relevant keywords to drive  search traffic Descriptive and accurate Popular keywords on search engines (e.g. Google) Keyword variants (e.g. Singapore Museums and   Museums Singapore)
What Others  Are Saying
“ I was surprised at the surge of visitors I have been getting from yesterday.sg… So when I checked, to my utmost delight”… Huiqi
http://escapismdefined.com/2006/nostalgia/ It was so good that I couldn’t stop reading despite my stomach screaming for life supply.”
http://www.farflungcraft.com/blogs/SLS/  “features even more information about Singapore… as it was yesterday. Great site. Worth a read!”
Media  Coverage
The New Paper The  Straits  Times TODAY ST Digital Life Lianhe ZaoBao STOMP OMY My Paper Business Times
CNA Prime Time Morning News Radio 93.8 Breakfast Show Capital 95.8FM 93.8Live Radio Singapore International Cleo Magazine Challenge Magazine
What it all means …
30000  Page Views Per Month ,[object Object],15000   Unique Visitors Per Month 2223   Registered Members 40   Friends of  yesterday.sg Yesterday.sg
By Museums and the Web 2007 The State of Museum Blogosphere Ranked as the 5 th museum  blog in  the world!
Ranked  58,288  out of   112.8 million   blogs around the world
The Road Ahead yesterday.sg 2.0
After two years, it’s time for an upgrade! In a survey in July 2008 we found… ,[object Object],[object Object]
What’s hot! ,[object Object],[object Object],[object Object],[object Object],[object Object],What’s not! Users rated site  8/10  for positive user experience but said… -  Information  not relevant -  Information  not comprehensive   -  Navigation is  not user-friendly
Focus on: Content Communities Campaigns Channels Action Plan
Fresh new look Easier navigation Better sorting & tagging of posts  Discussion forum, photos, polls Integration with existing web 2.0 apps (Youtube, Flickr, slideshare, Twitter, Facebook) Widgets, widgets, widgets!  Mobile blogging And of course….Heritage TV! From metablog    social media platform Content This is just a mock-up!
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reaching new communities Ping.sg Tomorrow.sg The Digital Movement  Social Media Breakfast Podcamp  Entrepreneur 27 University interest groups (eg NUS Geographic Society) Others… Communities
Campaigns Project DarkStar Competition for youths and young adults to develop web-based games with heritage appeal Young Envoys for Arts & Heritage (YEAH!) Enlist, engage and empower  Recruit 10 advocates as influencers and sneezers Online and offline mashup – from facebook to face-to-face Generate buzz and WOM
We’re on … Facebook:  More than 400 friends in Explore Singapore! – Let’s Have Fun Friendster:  80 friends YouTube:  Videos uploaded – NHB corporate video, National Day Video etc In the pipeline … Expansion of NHB’s  Twitter  and  Flickr  accounts Heritage TV  (NHB’s social media vodcast) Accounts in  Plurk ,  Jaiku  and others Entries in  Wikipedia Content on  Slideshare RazorTV, Omy.sg, Yebber, Blog2u etc Channels
Page Views: At least 20% increase Unique visitors:   At least 20% increase Advocates: 20 new social media affiliates Our Targets?  (20/20/20 rule)
Our Aim … ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]

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Old Stories New Media

  • 2. Painting the LANDSCAPE
  • 3. Tracks 112.8 million blogs Total: 185.62 million blogs Tracks 72.82 million Chinese blogs
  • 4. Bloggers in Singapore The Straits Times – Digital Life , 17 July 2007 862,000 This means that on average, almost one in five are bloggers
  • 5. Half of all teens in Singapore aged 15 to 19 are on the Internet, blogging or podcasting 120,000 blogs by these youngsters Among those aged 20 to 24 , just under half, or 46% blogs 18% of the 39 to 49 age group are bloggers Source: Media Development Authority of Singapore, 9 November 2007 Trends of Blogging in Singapore
  • 6. Profile of Digital Natives Curious and adaptable Looking for self-expression Socialise online through social media platforms Are used to receiving information instantaneously
  • 7. Profile of Digital Natives Values high levels of interactivity Prefer to do it themselves Distrust corporate marketing Demand open, honest interaction Often under peer pressure
  • 9.
  • 10. Community Tools Forums Wikis PublicSquare (BoA) Ideastorm Social Networking white label Virtual Worlds (Second Life, Active Worlds) Source: PodTech.net
  • 11. Publishing Tools Blogs Audio Podcasts Online Videos Twitter Live Streaming Plurk! Source: PodTech.net
  • 12.  
  • 13. More than 100 million active users Facebook is the 4th most-trafficked website in the world (comScore) Facebook is the most-trafficked social media site in the world (comScore) The fastest growing demographic is those 25 years old and older No. 1 photo sharing application on the Web (comScore) Photo application draws more than twice as much traffic as the next three sites combined (comScore) Source: Facebook.com
  • 14.  
  • 15.
  • 16. Document and capture stories, facts, photos, videos, audio clips and other rich content Crowdsource Instantaneous and immediate Low cost Reasons for Blogging
  • 17. A Few Words of Caution …
  • 18. Set your expectations right Don’t bet the house Prepare to get your hands dirty A marathon rather than a sprint It ain’t always glamorous Possible Caveats
  • 20. + = Blogs Heritage Strange Bedfellows?
  • 22. Aug 05 – Started a test blog on blogger (HeritageSG) Oct 05 – Nov 05 – Befriended heritage enthusiasts Nov 05 - Secured seed funding from parent Ministry Dec 05 – Jan 06 – Developed direction and policies for yesterday.sg Jan 06 – Engaged freelance editor to assist in writing and editing
  • 23. Oct – Nov 06 – Yesterday.sg as official online media for Explore Singapore! May 07 – Yesterday.sg featured in International Museum Day 2007 Aug 07 – SGCOOL Blogging Contest on yesterday.sg Jan - Feb 06 – Design, implementation and test of website Feb 06 – Finalised list of volunteers and friends Mar 06 – Launched yesterday.sg
  • 24. Sep 07 – Launched New Kids on the Blog Aug 08 – Hosted our first Social Media Breakfast at ACM Sep 08 – Launched Heritage Starbloggers contest Jan 09 – Relaunch of yesterday.sg as a portal Jan 09 – Start of YEAH! and Project Darkstar
  • 25. Presenting… The FOYers* *Friends Of Yesterday
  • 26.  
  • 27. Volunteers who are passionate heritage enthusiasts Champions of Singapore’s museums, heritage and nostalgia Discuss developments , progress and improvements to yesterday.sg Provide independent and alternative voices Set the editorial direction of yesterday.sg & contribute posts
  • 29. Nothing religious Nothing slanderous Nothing seditious Nothing foul or abusive Nothing political
  • 30. Technical Bits
  • 31. Powered by Expression Engine (EE) Enable banning of words , members and IP addresses
  • 32. Multi-user administration , registration and posting
  • 33. Allows editorial workflows (i.e., edit, approve, reject or schedule posts)
  • 34. Ability to create photo-galleries
  • 35.
  • 36.  
  • 37.  
  • 38.  
  • 40.
  • 42. Technical & Design Cost S$5000 Editing (monthly) S$600 Initial marketing efforts S$80,000
  • 43. Key Spreading the Word
  • 44.  
  • 45.  
  • 47. Sponsored results on Google Sponsored results on Yahoo
  • 48. Search Engine Optimisation
  • 49. The Key is Keywords Relevant keywords to drive search traffic Descriptive and accurate Popular keywords on search engines (e.g. Google) Keyword variants (e.g. Singapore Museums and Museums Singapore)
  • 50. What Others Are Saying
  • 51. “ I was surprised at the surge of visitors I have been getting from yesterday.sg… So when I checked, to my utmost delight”… Huiqi
  • 52. http://escapismdefined.com/2006/nostalgia/ It was so good that I couldn’t stop reading despite my stomach screaming for life supply.”
  • 53. http://www.farflungcraft.com/blogs/SLS/ “features even more information about Singapore… as it was yesterday. Great site. Worth a read!”
  • 55. The New Paper The Straits Times TODAY ST Digital Life Lianhe ZaoBao STOMP OMY My Paper Business Times
  • 56. CNA Prime Time Morning News Radio 93.8 Breakfast Show Capital 95.8FM 93.8Live Radio Singapore International Cleo Magazine Challenge Magazine
  • 57. What it all means …
  • 58.
  • 59. By Museums and the Web 2007 The State of Museum Blogosphere Ranked as the 5 th museum blog in the world!
  • 60. Ranked 58,288 out of 112.8 million blogs around the world
  • 61. The Road Ahead yesterday.sg 2.0
  • 62.
  • 63.
  • 64. Focus on: Content Communities Campaigns Channels Action Plan
  • 65. Fresh new look Easier navigation Better sorting & tagging of posts Discussion forum, photos, polls Integration with existing web 2.0 apps (Youtube, Flickr, slideshare, Twitter, Facebook) Widgets, widgets, widgets! Mobile blogging And of course….Heritage TV! From metablog  social media platform Content This is just a mock-up!
  • 66.
  • 67. Campaigns Project DarkStar Competition for youths and young adults to develop web-based games with heritage appeal Young Envoys for Arts & Heritage (YEAH!) Enlist, engage and empower Recruit 10 advocates as influencers and sneezers Online and offline mashup – from facebook to face-to-face Generate buzz and WOM
  • 68. We’re on … Facebook: More than 400 friends in Explore Singapore! – Let’s Have Fun Friendster: 80 friends YouTube: Videos uploaded – NHB corporate video, National Day Video etc In the pipeline … Expansion of NHB’s Twitter and Flickr accounts Heritage TV (NHB’s social media vodcast) Accounts in Plurk , Jaiku and others Entries in Wikipedia Content on Slideshare RazorTV, Omy.sg, Yebber, Blog2u etc Channels
  • 69. Page Views: At least 20% increase Unique visitors: At least 20% increase Advocates: 20 new social media affiliates Our Targets? (20/20/20 rule)
  • 70.
  • 71.