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Meeting users online: public libraries experiences with Web 2.0 tools

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Michelle McLean
Michelle McLean

Three public libraries in Victoria share their experiences of using Web 2.0 tools to reach existing and new users.

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MEETING USERS ONLINE Public libraries' experiences with Library 2.0 Maryanne Gosling Glenn Harper Michelle McLean
[object Object],[object Object],[object Object],Who we are http://www.erl.vic.gov.au http://www.frankston.vic.gov.au/library http://www.cclc.vic.gov.au
What CCLC did Blogs Photo sharing Maps Learning 2.0 Web polls Social bookmarking Screencasts
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why?
What did we use? WordPress Blogger Flickr Google Maps Poll Daddy del.icio.us Camtasia Studio
Who does it? One person Working part-time With a team of interested staff and management support
How do we promote it? RSS feeds Word of mouth Information tool Learning 2.0 Postcard Staff talks Links, links, links
How do we manage it? With management support Develop policy Creative Commons Use stable tools Backups
How do we justify it? Statistics Links, links, links Relevance to existing service
Lessons learned Promote Use multimedia HTML skills Casual voice Experiment Invite interaction Be creative
More lessons learned Use tools in unusual ways Use RSS feeds Use existing resources Statistics from start Learning 2.0 Have fun!
Plans for the future New website Screencasts Podcasting Vidcasting More blogs Wikis
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What ERL did
[object Object],[object Object],[object Object],[object Object],[object Object],Why?
[object Object],[object Object],During renovations - Boronia
[object Object],[object Object],[object Object],[object Object],[object Object],Podcasting the radio show
[object Object],[object Object],[object Object],[object Object],[object Object],Adding more authors
Developing Web Links Wiki
[object Object],[object Object],[object Object],[object Object],[object Object],Reasons for choosing Wikka Wiki
[object Object],[object Object],[object Object],Dealing with spam
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Promotion
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why FLS use web 2.0
[object Object],[object Object],[object Object],[object Object],What we do
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What do we use?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How do we promote & distribute it?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],My two blogs
FISH The Blogalogue’s guiding principle is the FISH philosophy – Be There, Play, Make Their Day and Choose Your Attitude™ Image courtesy of gnewman at StockXchng - www.sxc.hu
Blogalogue = fun We adopted and promoted the Middleton Interactive Learning Centre as a new branch
[object Object],[object Object],[object Object],[object Object],[object Object],Comments
Our Librarians post got two comments Anonymous said... It is not a reality show. It is not a mockumentary. It is supposed to be a comedy, ha ha Anonymous said... Hi harps,Thanks for your interest in the show and the world of Middleton. Enjoyed your blog. I laughed at your description of the show as a reality series. Hopefully you've been enjoying the ride so far. Frances and the team.
[object Object],Fun polls
[object Object],[object Object],[object Object],[object Object],Online competition
Fear not! Play and see how far you can take it.
The ALIA presentation and paper were compiled using Zoho Show & Wetpaint with only one face-to-face meeting Zoho Show - http://show.zoho.com Wetpaint - http://www.wetpaint.com Most images courtesy of StockXchng http://www.sxc.hu

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Meeting users online: public libraries experiences with Web 2.0 tools

  • 1. MEETING USERS ONLINE Public libraries' experiences with Library 2.0 Maryanne Gosling Glenn Harper Michelle McLean
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  • 3. What CCLC did Blogs Photo sharing Maps Learning 2.0 Web polls Social bookmarking Screencasts
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  • 5. What did we use? WordPress Blogger Flickr Google Maps Poll Daddy del.icio.us Camtasia Studio
  • 6. Who does it? One person Working part-time With a team of interested staff and management support
  • 7. How do we promote it? RSS feeds Word of mouth Information tool Learning 2.0 Postcard Staff talks Links, links, links
  • 8. How do we manage it? With management support Develop policy Creative Commons Use stable tools Backups
  • 9. How do we justify it? Statistics Links, links, links Relevance to existing service
  • 10. Lessons learned Promote Use multimedia HTML skills Casual voice Experiment Invite interaction Be creative
  • 11. More lessons learned Use tools in unusual ways Use RSS feeds Use existing resources Statistics from start Learning 2.0 Have fun!
  • 12. Plans for the future New website Screencasts Podcasting Vidcasting More blogs Wikis
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  • 27. FISH The Blogalogue’s guiding principle is the FISH philosophy – Be There, Play, Make Their Day and Choose Your Attitude™ Image courtesy of gnewman at StockXchng - www.sxc.hu
  • 28. Blogalogue = fun We adopted and promoted the Middleton Interactive Learning Centre as a new branch
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  • 30. Our Librarians post got two comments Anonymous said... It is not a reality show. It is not a mockumentary. It is supposed to be a comedy, ha ha Anonymous said... Hi harps,Thanks for your interest in the show and the world of Middleton. Enjoyed your blog. I laughed at your description of the show as a reality series. Hopefully you've been enjoying the ride so far. Frances and the team.
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  • 33. Fear not! Play and see how far you can take it.
  • 34. The ALIA presentation and paper were compiled using Zoho Show & Wetpaint with only one face-to-face meeting Zoho Show - http://show.zoho.com Wetpaint - http://www.wetpaint.com Most images courtesy of StockXchng http://www.sxc.hu