CompTIA’s 3rd Annual Trends in Enterprise Mobility study was conducted to build on previous CompTIA research in the mobility space and further explore mobility trends, challenges, and opportunities.

1. September 9, 10 & 11, 2015 • Sands Expo • Las Vegas
www.CTIASupermobility2015.com

2. TRENDS IN ENTERPRISE MOBILITY
Seth Robinson, CompTIA
@sethdrobinson

3. Headline
• Bullet
• Bullet
• Bullet
• Etc.
• Etc.

4. Technology is Changing

5. But It’s About More Than Just Technology

6. It’s About The Way Businesses Operate

7. Three Eras of Enterprise Technology
Mainframe
Technology not widely accessible
Technology use highly restricted
Technology management highly centralized
PC/
Internet
Technology moderately accessible
Technology use becoming pervasive
Technology management mostly centralized
Cloud/
Mobile
Technology widely accessible
Technology use very open
Technology management decentralized

8. Device+OS
e.g. Apple,
Samsung,
Google
Communication
e.g. Lync,
Skype, or
Native function
Public Cloud
e.g. Salesforce,
Dropbox, or
AWS-hosted systems
Private Cloud
Systems running on
Openstack,
Eucalyptus, etc.
On-premise systemsInternet
3rd Party App
Procured thru
standard app
store
Custom App
Built internally
or outsourced
Mobile web
Standard
browser
functionality
3G/4G
e.g. AT&T,
Verizon
Wi-Fi
Carriers,
Corporate or
Public Networks
Peripherals
e.g. keyboards
or health
monitors

10. Drivers for Mobility Adoption
51% Employee Flexibility
47% Productivity Gains
41% Telecommuting
37% Employee Availability
33% Business Continuity
33% Cost Savings

11. Challenges in Adopting Mobility
16%
20%
29%
30%
31%
33%
36%
45%
Finding mobile application developers
Maintaining mobile & Internet offerings
Optimizing business applications
Users not familiar with company policy
Mobility skill level of IT staff
Determining cost/ROI of mobile
solutions
Making systems accessible securely
Mobility skill level of general staff

12. Moving Away from BYOD
8% 34%
58%
45%
50%
7%
53%
40%
2013 2014 2015
No BYOD Partial BYOD Full BYOD
5%

14. Steps Toward Integration
46%
46%
39%
36%
36%
31%
41%
34%
29%
25%
29%
23%
Device usage information provided to
users
IT team assists with configuring devices
Build custom mobile applications
Move applications to cloud systems
Implement/explore virtual desktops
Move to applications with mobile apps
Heavy/Moderate integration Minor/No integration

15. Changes Mobility is Driving in Frontend
42%
Increased
demand for
efficiency
41%
Greater
development
effort
41%
Focus on
user
experience

16. Workflow Change Due to Mobility
8%
38% 41%
10% 3%
Significant
Change
No
Change

17. Slow Progress in Policy Creation
30%
37%
21%
10%
2%
24%
40%
18%
12%
6%
Currently have a formal policy
Currently building a policy
Only share best practices
No set policy or practices
Don't know status of policy
2014 2013

18. Many Mobile Security Issues to Solve
43%
35%
31%
18%
17%
44%
44%
44%
49%
46%
Technologies need to be improved
Control security from a central
location
Poor security implementation by
users
Tight security impacts usability
Security is lower priority than
mobility
Major issue Minor issue

19. Different Challenges for Different Companies
Medium Large
1. Integrating devices
2. Multi-OS support
3. Enforcing policy
1. Balancing needs
2. Enforcing policy
3. Integrating devices
Small
1. Integrating devices
2. Remote support
3. Balancing needs
19%
36%
39%
39%
39%
40%
42%
Managing suggestions from end users
Rapid pace of innovation in mobility
Supporting multiple mobile OS
Supporting devices remotely
Enforcing mobility policy among end…
Balancing the needs of end users and IT
Integrating mobile devices

20. Takeaways
Mobility is a significant shift in front-end computing:
Learn all about it
There are many approaches for mobility strategies:
Choose the best one for your business
Mobility goes beyond the device to affect processes:
Build the skills needed
1
2
3

21. Thank You
Seth Robinson
srobinson@comptia.org
@sethdrobinson