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EuropeAid

          ENPI
CROSS BORDER COOPERATION

  SEMINAR ON MONITORING
      METHODOLOGY

   5. Collecting and using relevant
  information / external monitoring

        BRUXELLES, 9-10 SEPTEMBER 2010
Project / Programme Manager roles - issues      EuropeAid




• Complexity of work and tasks (objectives,
  responsibility, accountability, performance
  measurement, bureaucracy)
• Volume of work for Programme Managers –
  multiplicity of projects
• How to increase time and resources allocated to
  supporting “management for results” and the use
  of monitoring systems?
• How to enhance PM role as ‘informed dialogue
  partner’?

                                                    2
Collecting relevant information - issues
                                                  EuropeAid

Formal: 3 types of Monitoring
• Project progress reports (internal monitoring)
• Official EC ROM reports or other external
  missions organized by the programme (external
  monitoring)
• Field visits by Programme Manager (with /
  without ENPI CBC HQ representatives) and their
  own monitoring reports (Joint monitoring)
+
Informal:
• Project review meetings
• Other sources – such as national statistics,
  special studies, media reports, etc.
• Informal ongoing communication with
                                                      3
  stakeholders (i.e. during a conference / meeting)
Other information sources                           EuropeAid




Many other possible sources of information:
• Ongoing informal contacts with project partners
  and other stakeholders
• Other local development agencies and civil
  society groups
• Other government agencies
• Local media, internet, etc


                                                     4
Programme Manager roles in project monitoring:   EuropeAid
the need for information

•   Best to ‘triangulate’ sources and methods
•   Develop first hand knowledge of the projects
    and establish effective working relationships
    with implementing partners
•   Assess quality of internal monitoring
    arrangements and capacity development needs
•   Assess content and quality of internal
    monitoring reports
•   Collaborate with Monitoring teams and follow-
    up on recommendations
•   Contribute to regular reviews of project
    progress
                                                  5
Programme Manager roles in project monitoring    EuropeAid




•   Keep appropriate records of progress/results,
    issues and follow-up required
•   Support timely disbursement of project funding,
    based on ongoing assessment of performance
•   Facilitate effective information dissemination
    and communication
•   Make timely decisions to solve problems and
    support implementation
•   Comply with relevant instructions from ENPI
    CBC management

                                                  6
External Monitoring                                        EuropeAid




• Typical External Monitoring are the missions organised
  through ROM contractors (see Module 2)
• They are normally planned by the ROM external
  contractor in agreement with the regional EC manager
  and the ENPI CBC HQ officers
• In general they survey projects larger than 1 million euros
  but on demand they can visit smaller projects
• Outputs are the monitoring report, the BCS, containing
  assessment of situation and recommendations
• An alternative could be the development of external
  monitoring organised by the programme management,
  following the main features and procedures of ROM to
  ensure consolidation and comparability of data
                                                                7
Using external monitoring (EC ROM) - issues         EuropeAid



Strengths
• Independent assessment
• Consistent methodology
• Generates data that can be aggregated
• Allows comparison of project quality over time,
geographic zone, sector, etc
• Provides often information where there is no other
first hand information on the progress of the project;
• Useful tool for use of findings, in particular at
programme central level.

                                                     8
Using external monitoring (EC ROM) - issues         EuropeAid




Limitations
• Currently only covers limited % of all projects
• Rapid assessment – very limited time
• Highly dependent on project documentation
• Limited local participation/ownership
• External Consultants often learn the most!
• ROM not designed to give numerical data on
performance;
• Assessment of portfolio so far limited to “classic”
project modality;
• Limited scope for info on cross cutting issues
                                                        9
Making the most of EC ROM                       EuropeAid




Programme Managers can:
• Participate in planning for EC ROM visits, and
  ensure local partners are actively engaged
• Participate in EC ROM team meetings/site-visits
• Review and access information from EC ROM
  reports
• Contribute opinion to EC ROM reports, including
  feedback/response on EC ROM
  recommendations
• Follow-up on EC ROM recommendations, as
  appropriate
                                                    10
Data analysis - issues                               EuropeAid




• Data needs to be analysed to turn it into useful
  management information
• Some projects generate data that lends itself to
  some quantitative analysis – others do not
• Programme Managers can provide ideas/advice
  to implementing partners to improve their analysis
  – as well as contribute their own opinions as to
  what data may indicate about project
  performance
                                                      11
Data analysis tips and tools                EuropeAid




Options for quantitative analysis
• Planned vs actual
• Percentages / ratios
• Trends over time and comparison between
  periods
• Geographic variance
• Group variance
• Work norms and standards                   12
Interpreting data                                EuropeAid




Indicators and resulting data/information help
tell us what is happening, but not necessarily why
A project may not be achieving objectives and
targets for a variety of reasons, including:
o   Unrealistic initial objectives/targets
o   Constraints outside project’s control; or
o   Poor project management
Reasons need to be understood if appropriate
corrective action is to be taken
                                                  13
Activity D – analysis of BCS (In small groups)                EuropeAid


• Read the common text of the BCS (separate handout) as
  basis to produce a monitoring reports
• After reading the project profile provided (see handout),
  prepare a question checklist you/others could use to
  conduct six-monthly field monitoring visits to this project
• Limit to no more than 10 key questions (document on flip-
  chart) Try to link the questions with the information you
  need
• Identify key issues you want to include in your
  implementation report update – including which sections of
  the report you would place this information in
• Indicate the main sources of information/collection
  methods
• Consider how you would help ensure the
  reliability/accuracy of your findings/information (avoid bias)14
EuropeAid




• After reading the project profile provided (see handout), prepare a
  question checklist you/others could use to conduct six-monthly field
  monitoring visits to this project
• Limit to no more than 10 key questions (document on flip-chart)
• Indicate the main sources of information/collection methods
• Briefly document/summarize on flip chart paper
• Consider how you would help ensure the reliability/accuracy of your
  findings/information (avoid bias)




                                                                          15

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Monitoring Visit Checklist for Cross-Border Youth Project1. How many youth have participated in project activities so far? 2. What types of training and skills development activities have been conducted?3. How many youth have found employment or started businesses after participating? 4. Have any cross-border exchange activities taken place? If so, what was the outcome?5. Are the project activities on schedule according to the work plan? 6. Have any challenges arisen in implementation? If so, how are they being addressed?7. What is the feedback from participants on the

  • 1. EuropeAid ENPI CROSS BORDER COOPERATION SEMINAR ON MONITORING METHODOLOGY 5. Collecting and using relevant information / external monitoring BRUXELLES, 9-10 SEPTEMBER 2010
  • 2. Project / Programme Manager roles - issues EuropeAid • Complexity of work and tasks (objectives, responsibility, accountability, performance measurement, bureaucracy) • Volume of work for Programme Managers – multiplicity of projects • How to increase time and resources allocated to supporting “management for results” and the use of monitoring systems? • How to enhance PM role as ‘informed dialogue partner’? 2
  • 3. Collecting relevant information - issues EuropeAid Formal: 3 types of Monitoring • Project progress reports (internal monitoring) • Official EC ROM reports or other external missions organized by the programme (external monitoring) • Field visits by Programme Manager (with / without ENPI CBC HQ representatives) and their own monitoring reports (Joint monitoring) + Informal: • Project review meetings • Other sources – such as national statistics, special studies, media reports, etc. • Informal ongoing communication with 3 stakeholders (i.e. during a conference / meeting)
  • 4. Other information sources EuropeAid Many other possible sources of information: • Ongoing informal contacts with project partners and other stakeholders • Other local development agencies and civil society groups • Other government agencies • Local media, internet, etc 4
  • 5. Programme Manager roles in project monitoring: EuropeAid the need for information • Best to ‘triangulate’ sources and methods • Develop first hand knowledge of the projects and establish effective working relationships with implementing partners • Assess quality of internal monitoring arrangements and capacity development needs • Assess content and quality of internal monitoring reports • Collaborate with Monitoring teams and follow- up on recommendations • Contribute to regular reviews of project progress 5
  • 6. Programme Manager roles in project monitoring EuropeAid • Keep appropriate records of progress/results, issues and follow-up required • Support timely disbursement of project funding, based on ongoing assessment of performance • Facilitate effective information dissemination and communication • Make timely decisions to solve problems and support implementation • Comply with relevant instructions from ENPI CBC management 6
  • 7. External Monitoring EuropeAid • Typical External Monitoring are the missions organised through ROM contractors (see Module 2) • They are normally planned by the ROM external contractor in agreement with the regional EC manager and the ENPI CBC HQ officers • In general they survey projects larger than 1 million euros but on demand they can visit smaller projects • Outputs are the monitoring report, the BCS, containing assessment of situation and recommendations • An alternative could be the development of external monitoring organised by the programme management, following the main features and procedures of ROM to ensure consolidation and comparability of data 7
  • 8. Using external monitoring (EC ROM) - issues EuropeAid Strengths • Independent assessment • Consistent methodology • Generates data that can be aggregated • Allows comparison of project quality over time, geographic zone, sector, etc • Provides often information where there is no other first hand information on the progress of the project; • Useful tool for use of findings, in particular at programme central level. 8
  • 9. Using external monitoring (EC ROM) - issues EuropeAid Limitations • Currently only covers limited % of all projects • Rapid assessment – very limited time • Highly dependent on project documentation • Limited local participation/ownership • External Consultants often learn the most! • ROM not designed to give numerical data on performance; • Assessment of portfolio so far limited to “classic” project modality; • Limited scope for info on cross cutting issues 9
  • 10. Making the most of EC ROM EuropeAid Programme Managers can: • Participate in planning for EC ROM visits, and ensure local partners are actively engaged • Participate in EC ROM team meetings/site-visits • Review and access information from EC ROM reports • Contribute opinion to EC ROM reports, including feedback/response on EC ROM recommendations • Follow-up on EC ROM recommendations, as appropriate 10
  • 11. Data analysis - issues EuropeAid • Data needs to be analysed to turn it into useful management information • Some projects generate data that lends itself to some quantitative analysis – others do not • Programme Managers can provide ideas/advice to implementing partners to improve their analysis – as well as contribute their own opinions as to what data may indicate about project performance 11
  • 12. Data analysis tips and tools EuropeAid Options for quantitative analysis • Planned vs actual • Percentages / ratios • Trends over time and comparison between periods • Geographic variance • Group variance • Work norms and standards 12
  • 13. Interpreting data EuropeAid Indicators and resulting data/information help tell us what is happening, but not necessarily why A project may not be achieving objectives and targets for a variety of reasons, including: o Unrealistic initial objectives/targets o Constraints outside project’s control; or o Poor project management Reasons need to be understood if appropriate corrective action is to be taken 13
  • 14. Activity D – analysis of BCS (In small groups) EuropeAid • Read the common text of the BCS (separate handout) as basis to produce a monitoring reports • After reading the project profile provided (see handout), prepare a question checklist you/others could use to conduct six-monthly field monitoring visits to this project • Limit to no more than 10 key questions (document on flip- chart) Try to link the questions with the information you need • Identify key issues you want to include in your implementation report update – including which sections of the report you would place this information in • Indicate the main sources of information/collection methods • Consider how you would help ensure the reliability/accuracy of your findings/information (avoid bias)14
  • 15. EuropeAid • After reading the project profile provided (see handout), prepare a question checklist you/others could use to conduct six-monthly field monitoring visits to this project • Limit to no more than 10 key questions (document on flip-chart) • Indicate the main sources of information/collection methods • Briefly document/summarize on flip chart paper • Consider how you would help ensure the reliability/accuracy of your findings/information (avoid bias) 15