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THE CMO’S ROLE IN THE BOARDROOM 
0 
Butt of jokes? Provider of cool gifts? Party organiser? 
Credit card holder? 
Or more? 
Phil Cantor 
Chief Marketing Officer/Head of PreSales 
iGTB 
THURSDAY 6 NOVEMBER 2014 
Part of the Polaris group
1 
Question Time 
Is time on Earth: 
A) Slowing down 
B) Speeding up 
C) Unchanging 
Due to tidal friction from the sun and moon, the 
solar day is lengthening by 1.7 milliseconds each 
century as the Earth’s rotation slows down
2 
Where Do CEOs Not Come From? 
Source: CEO Career
3 
The Solution Life Spiral 
Unknown 
Engage 
Sign 
$ Maintenance 
Go Live 
Marketing 
Sales 
Rollout 
Support 
Failed implementation 
Lost bid 
Insufficient 
value 
Missed 
opportunity 
upgrade 
word of 
mouth 
$ licence 
$ implementation
4
5
6 
Marketing as Human Resources 
$509bn
7 
Marketing as Finance
8 
Marketing as Sales 
(confidential material redacted)
9 
Marketing as Product
10 
Marketing as Marketing 
Brand 
B2B, B2B2B, B2B2B2B and B2B2B2C 
Immune System 
Small Data 
Unsocial Media 
Hysterical Marketing 
What Do We Do?
11
12
13
14
15 
Question 
People 
How many people are 
there in the world?* 
A) 6,986,200,371 
C) B) 7,170,528,434 
C) 7,845,215,580 
How many of these are identical? 
One in 285 are identical 
twins. But identical 
twins are not identical. 
A) 7,170,528,434 
B) 25,159,748 
C) None 
* Based on PRB figures last Sunday at 7.30pm
16 
Question Companies 
How many companies 
are there in the world?* 
A) 71,553,465 
B) 85,206,788 
C) 106,522,375 
How many of these are identical? 
A) None 
* Based on Nationmaster figures last Sunday at 7.30pm
17 
B2B, B2B2B, B2B2B2B and B2B2B2C 
Solutions 
A Corporation’s Value Chain 
The Corporate Banking Exchange 
Processing 
Purchase 
order 
Request 
for quote 
Ship-ment 
Goods 
received 
Payment Inventory 
Receive 
PO 
Ship-ment 
Goods 
arrive 
Payment 
received 
Inventory 
Profit 
Capex 
Add 
Value 
Buy 
Do 
Sell 
Earn 
Payments 
Funds 
Cash 
Receivables 
Liquidity 
Trade Finance 
Supply Chain 
Treasury 
The Bank’s Processing Factories
18 
Customer Centricity?
19 
Estimated number of 
people to reach 
60 Large/Primary Banks 40 Smaller/Secondary 
Banks 
200 Small Banks 
3 levels 
2 levels 
1 level 
≈ 8,640 people ≈ 1,920 people ≈ 1,000 people 
Total ≈ 10,500 people 
5 Roles
20 
Unsocial Media?
21 
Question 
Time 
What is the shortest time 
that can possibly exist? 
A) There is no such concept 
B) The ideal time to the next beer 
C) 0.0000000000000000000000000000000000000000001 seconds 
This is known as 
“Planck time”
22 
Hysterical Marketing 
Cost 
Impact 
Noise!
23 
Marketing As Communicators?
24 
What Do We
25

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Phil Cantor, Chief Marketing Officer/Head of PreSales at iGTB - The CMO's Role in the Boardroom

  • 1. THE CMO’S ROLE IN THE BOARDROOM 0 Butt of jokes? Provider of cool gifts? Party organiser? Credit card holder? Or more? Phil Cantor Chief Marketing Officer/Head of PreSales iGTB THURSDAY 6 NOVEMBER 2014 Part of the Polaris group
  • 2. 1 Question Time Is time on Earth: A) Slowing down B) Speeding up C) Unchanging Due to tidal friction from the sun and moon, the solar day is lengthening by 1.7 milliseconds each century as the Earth’s rotation slows down
  • 3. 2 Where Do CEOs Not Come From? Source: CEO Career
  • 4. 3 The Solution Life Spiral Unknown Engage Sign $ Maintenance Go Live Marketing Sales Rollout Support Failed implementation Lost bid Insufficient value Missed opportunity upgrade word of mouth $ licence $ implementation
  • 5. 4
  • 6. 5
  • 7. 6 Marketing as Human Resources $509bn
  • 8. 7 Marketing as Finance
  • 9. 8 Marketing as Sales (confidential material redacted)
  • 10. 9 Marketing as Product
  • 11. 10 Marketing as Marketing Brand B2B, B2B2B, B2B2B2B and B2B2B2C Immune System Small Data Unsocial Media Hysterical Marketing What Do We Do?
  • 12. 11
  • 13. 12
  • 14. 13
  • 15. 14
  • 16. 15 Question People How many people are there in the world?* A) 6,986,200,371 C) B) 7,170,528,434 C) 7,845,215,580 How many of these are identical? One in 285 are identical twins. But identical twins are not identical. A) 7,170,528,434 B) 25,159,748 C) None * Based on PRB figures last Sunday at 7.30pm
  • 17. 16 Question Companies How many companies are there in the world?* A) 71,553,465 B) 85,206,788 C) 106,522,375 How many of these are identical? A) None * Based on Nationmaster figures last Sunday at 7.30pm
  • 18. 17 B2B, B2B2B, B2B2B2B and B2B2B2C Solutions A Corporation’s Value Chain The Corporate Banking Exchange Processing Purchase order Request for quote Ship-ment Goods received Payment Inventory Receive PO Ship-ment Goods arrive Payment received Inventory Profit Capex Add Value Buy Do Sell Earn Payments Funds Cash Receivables Liquidity Trade Finance Supply Chain Treasury The Bank’s Processing Factories
  • 20. 19 Estimated number of people to reach 60 Large/Primary Banks 40 Smaller/Secondary Banks 200 Small Banks 3 levels 2 levels 1 level ≈ 8,640 people ≈ 1,920 people ≈ 1,000 people Total ≈ 10,500 people 5 Roles
  • 22. 21 Question Time What is the shortest time that can possibly exist? A) There is no such concept B) The ideal time to the next beer C) 0.0000000000000000000000000000000000000000001 seconds This is known as “Planck time”
  • 23. 22 Hysterical Marketing Cost Impact Noise!
  • 24. 23 Marketing As Communicators?
  • 26. 25

Hinweis der Redaktion

  1. Cash management and liquidity refers to the following- 1. Current account holding fees 2. Transaction balances interest fee 3. Transaction fee on domestic and cross-border payments 4. Overdraft interest 5. Clearing fee: Standalone or bundled cash management product suites providing other financial institutions with payments, liquidity, account services, information reporting and access channels in various currencies
  2. 11
  3. 12
  4. 13
  5. 14
  6. Overall Proposition and CBX
  7. 19
  8. Social Media CBX
  9. Engagement Progressive Modernisation