1. Connie Scott
P.O. Box 205  Markesan, WI 53946  (608) 698-3990  Walgreens3990@yahoo.com
Professional Profile
OFFICE ADMINISTRATION SUPPORT
“When your office needs cool, calm and collected efficiency”
Career Objective
Administrative student who is hardworking and caring, with the excellent diplomatic
communication skills required when working in general public, educational, medical and
technological office settings. Customer service and all office support skills. Interfaces
effectively and respectfully with others at all levels including patrons, patients,
professionals, children, and students. Familiar with both medical, educational and
technical protocols and terminology.
Education
Madison Area Technical College; Madison, WI Pending 6/2012
Pursuing Associate Degree in Applied Sciences/Administrative Professional
Medical Receptionist Certificate 5/2010
Phi Beta Kappa 2010-Present
Outstanding Parent Scholarship 9/2011
Returning Student Scholarship 9/2011
Member of the Dean’s List 3 consecutive semesters; while, working
14 hours weekly to pay for 15% of my tuition.
Skills Summary
 Administrative Protocols  Microsoft Word 2010
 Bibliographies  Outlook 2010
 Collating  PowerPoint 2010
 Educational Protocols  Procedural Guides
 Excel 2010  Proofreading
 Four-line Phone Service  Reception
 Gift Works Data Base  Records Management
 Indexing  Research Assistance
 Mail collection and Distribution  Search Aids
 Medical Records  Survey Monkey
 Medi-Soft  Windows 2010
Personal Profile
Chairperson of Saint Mary’s Best Fest, Portage 3/98-6/00
Parent Advisor on Education for Portage School Systems 05/99-06/03
Leader of Boy Scout Troop 70 09/99-06/00

2. Professional Experience
Madison Area Technical College
Institutional Research and Education Development Assistant 7/11-Present
 Indexed and coordinated 2400 student responses.
 Collected and managed student data retrieved from survey responses.
 Provided administrative assistance to the vice-presidents office.
Community Action Coalition Intern
Agency Development Assistant 6/11-8/11
 Performed multifaceted office support, provided diversified information services and research
assistance for the general public.
 Consulted with and aided patrons in obtaining a broad selection of services such as rental
assistance, clothing, food and utilities.
 Catalogued gifts, records of cash donations, thank-you notes, and garden donations.
 Streamlined records management.
 Multi-tasked reception desk responsibilities while directing calls for a four-line phone service.
Walgreens Distribution Center
Split Case Division 9/03-10/10
 Management of auditing, operation maintenance, and short clerking.
 Assisted management with diversified clerical support in computer maintenance areas, auditing,
product distribution, floor management, and computer monitoring of wave management.
 Established a wave control system which enabled the company to save $7000 weekly.
Ray-o-Vac Corporation
Production Assistant 7/95-9/03
 Produced quality products by maintaining fluency with computer window based applications
and software packages including spreadsheet, word processing, and electronic communications.
 Inspected products for quality assurance.
 Established extraordinary levels of accuracy among weight measurements, code stamps,
feasibility, and angle measurements.
Wal-Mart
Customer Service Manager 7/91-8/98
 Interfaced extensively with customers, staff, personnel, and management while providing a high
level of customer satisfaction
 Presented leadership skills with an emphasis on customer service and team building.
 Managed customer care of the front lines, surrounding and outlying areas; while supervising
25+cashiers.
“Hardworking, professional and good-natured”