Presents a critique of several common approaches to building e-capability on tertiary educational institutions, based on the metaphor of Melbourne's famous trams. The author's first job was as a conductor on the trams. Sadly, the conductors (called "connies") are no longer with us, although the author still is.

1. November 26 2010 conVerge10 On the wrong tram? better ways of getting e-capability Clint Smith Director LearnWorks

2. http://www.youtube.com/watch?v=ktcWYR-dWtA&feature=related http://www.youtube.com/watch?v=vx3OTnMOmtc http://www.connies.com.au/about_us

5. Impact: follow-up delivery RTO survey: What delivery follow-up has there been? Survey: 2008 E-learning Innovations projects

6. Impact: flow-on programs Business partner survey: What flow-on delivery (other courses) has there been?

7. Impact: sustainable teams Business partner survey: Is the 2008 team supporting other e-learning initiatives? Survey: 2008 E-learning Innovations projects

9. Embedding e-learning Partner survey : which of these these strategies have you used? Survey: 2008 E-learning Innovations projects Most did a bit of everything – but building e-skills (staff, learners) main focus

10. So what e-capabilities do you need?

11. So what e-capabilities do you need?

12. Strategic e-capabilities

18. Management e-capabilities When 2008 projects failed, the problems were mostly this area – project management .

26. Download the E-capability Checklist at www.ecapability.com.au

29. So how do you build your e-capability?

30. Capability-building strategies for e-learning Method 1: Immersion therapy e blog wiki e-port

31. Toorak check: immersion ✗ delivery ? rationale for e ✗ budget ✗ timeline ✗ a plan ✗ follow up ✗ team ✗ marketing

32. Capability building strategies for e-learning Method 2: Smorgasbord of tools e e e e e

33. Toorak check: smorgasbord ✗ delivery ✗ rationale for e ✗ budget ✗ timeline ✗ a plan ✗ follow up ✗ team ✗ marketing

34. Capability-building strategies for e-learning Method 3: Credentialling e e e

35. Toorak check: credentialling ? delivery ? rationale for e ? budget ? timeline ✗ a plan ✗ follow up ✗ team ✗ marketing

36. Toorak check: credentialling ? delivery ? rationale for e ? budget ? timeline ✗ a plan ✗ follow up ✗ team ✗ marketing

37. Capability-building strategies for e-learning Method 4: Strategic gap analysis e e

38. Capability-building strategies for e-learning Method 4: Strategic gap analysis e e e

40. Strategic gap analysis sample: RMIT University

41. Strategic gap analysis sample: RMIT University

42. Strategic gap analysis sample: RMIT University

43. Strategic gap analysis sample: RMIT University

44. Strategic gap analysis sample: RMIT University

45. Strategic gap analysis sample: RMIT University

46. Strategic gap analysis sample: RMIT University

47. Capability-building strategies for e-learning Method 5: Mentoring e

48. Toorak check: mentoring ? delivery ? rationale for e ✗ budget ? timeline ? a plan ? follow up ? team ✗ marketing U of Ballarat: “Elves” program, $1m over 3 years. ROI?

49. So how do you really, really build your e-capability?

50. The no fuss model

53. Ding ding! Fares please! Clint Smith Director LearnWorks performance design services [email_address] 03 9528 5337 0410 569 386 skype clintos2