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“In a time of drastic change it is the
    learners who inherit the future. The
    learned usually find themselves
    equipped to live in a world that no
    longer exists.”
                                 Eric Hoffer




  LOOKING AT LEARNING
   MOVE! COMPANY PRESENTATION

                          Clement Leemans


                                                 M!
                                               www.movelearnin
May 2011
CONTENT OVERVIEW                                                M!

      M ISSION ………………………………………………………..…..

      YOUR C HALLENGE ? ………………………………………………

      O UR C ONTRIBUTION ?………………………….................

      C ONSULTING A PPROACH ………………………………………..

      O UR FIELD OF EXPERTISE …………………………………..…..

      W HO ARE OUR CUSTOMERS ? ………………………………...

      N ETWORKING & S HARING ………………………………..…….

      R ESUMÉ C LEMENT L EEMANS ( FOUNDER M OVE !)……….

      C ONTACT US ……………………..…………………………………

                        Move! Company Presentation – May 2011        2
MISSION                                                             M!


   SUPPORT ORGANIZATIONS

   WITH THEIR ORGANIZATIONAL CHALLENGES

   IN ORDER TO HELP THEM CHANGE THE WAY THEY DO THINGS

   TO IMPROVE BUSINESS PERFORMANCE

   BY INVOLVING ALL STAKEHOLDERS

   TO DEVELOP COMPETENCIES FOR LEARNING
    & CHANGE




      To Content Overview   Move! Company Presentation – May 2011        3
YOUR ORGANIZATIONAL CHALLENGES…                                                M!

   FASTER TECHNOLOGICAL CHANGES

   G LOBALIZATION

   R APIDLY CHANGING ( NEARLY INDIVIDUAL ) CUSTOMER DEMANDS AND
    DRASTICALLY SHORTER PRODUCT CYCLES

   S USTAINABILITY ISSUES : LIMITS TO THE GROWTH , S OCIAL & E COLOGICAL
    R ESPONSIBILITY

   I NFORMATION REVOLUTION THROUGH INTERNET & SOCIAL MEDIA :
        Speed and quantity of information
        Accessibility


   S TAKEHOLDER EXPECTATIONS CHANGE :
        Workers & Managers
        Shareholders
        Society


                                       Move! Company Presentation – May 2011        4
NEW CHALLENGES FOR … ORGANIZATIONS & INDIVIDUALS                                            M!

      Mechanistic                                                             Organic
     Bureaucratic                                                            Learning
     Organizations                                                         Organizations


    Predictability                            Goal                         Adaptability




                                                                                              Source : Adapted from Schermerhorn, Management 10e edition, 2009
     Centralized                           Authority                      Decentralized

Made by management                                                       All stakeholders
  & communicated                          Decisions
                                                                              involved

        Many                       Rules & Procedures                          Few

   Strictly defined
                                       Tasks & Roles                   Shared & overlapping
    & specialized

  Do as you’re told                Workers authonomy                    Do the right thing

Controlled distribution                                                   Open Access
  & strict validation                    Information
                                                                          & contribution

  Formalized & rigid                    Organization                         Flexible

         To Content Overview   Move! Company Presentation – May 2011                                    5
MOVE! CONTRIBUTION                                                                      M!


   P ROCESS CONSULTING WITH THOSE ORGANIZATIONAL CHALLENGES

   I NVOLVE STAKEHOLDERS , USING EXPERTISE & EXPERIENCE WITHIN THE
    ORGANIZATION

   C HALLENGE & Q UESTION THE WAY ORGANIZATIONS DO THINGS

   S HARE EXPERIENCES FROM OTHER ORGANIZATIONS



                  “Enable People to Act”
                                                                    (Kouzes & Posner)




      To Content Overview   Move! Company Presentation – May 2011                            6
MOVE! CONSULTING APPROACH                                                                        M!


   S TART FROM THE BUSINESS CHALLENGE , ISSUE OR OPPORTUNITY

   I NVOLVE ALL STAKEHOLDERS

   M OVE ! AS PROCESS CONSULTANT NOT SELLING ‘ SOLUTIONS ’

   D EVELOP A CREATIVE APPROACH , NOT APPLYING FETISH METHODOLOGIES
    OR THEORIES

   M OVE ! WORKS WITH , NOT FOR C USTOMERS                              Competence



    D EVELOP INTERNAL COMPETENCIES TO DEAL
                                                                          ?

                                                                         Sustainable
    WITH CHANGE & ORGANIZATIONAL LEARNING                                Autonomous
                                                                          Motivation
    IN THE FUTURE
                                                              Autonomy                 Relatedness

   D EVELOP A WORK SITUATION
    THAT CREATES AUTONOMOUS MOTIVATION
                           Move! Company Presentation – May 2011                                      7
STEPS IN THE CONSULTING PROCESS                            M!


                   1



                   2




                                                            Source : Adapted from Block, P., Flawless Consulting, 1981
                   3



                   4



                   5




                   Move! Company Presentation – May 2011             8
STEPS IN THE CONSULTING PROCESS (2)                                                               M!




                                                                                                        Source : Adapted from Block, P., Flawless Consulting, 1981
                                    5



                                    6



                                    7



                                    8


A first meeting with Move! is always free of charge. It allows both partners, the client-organization
and Move! alike, to assess the situation and decide whether the issues at hand can be effectively
dealt with by working together.


                                     Move! Company Presentation – May 2011                                       9
A MOVE! INTERVENTION :                                                                                                   M!


   IS       A    C USTOMIZED P ROCESS

   A DAPTED              TO THE    O RGANIZATIONAL C ULTURE

   W ITH           ALL   S TAKEHOLDERS I NVOLVED

   E NGAGINGEVERYONE IN ACTUALLY DOING SOMETHING                                             : “ACT   YOUR WAY INTO A
    NEW WAY OF THINKING ”

   U SING           A BLEND OF        ‘INVOLVING METHODOLOGY’

   TO       CHANGE ORGANIZATIONAL BEHAVIOR IN A SUSTAINABLE WAY:
                The way people work
                The way people work together
                The way their collaboration is enabled, supported and managed


   IN       ORDER TO IMPROVE RESULTS AND PERFORMANCE                                     :
                Added value for their customers (effectiveness)
                Improved efficiency
                Knowledge creation, innovation and learning


                                                  Move! Company Presentation – May 2011                                   10
A WORKING RELATION WITH MOVE! MEANS                                                                            M!


   A COLLABORATIVE PARTNERSHIP : “ WE WORK WITH YOU , NOT FOR YOU ”

   F LEXIBILITY :
         We adapt our approach as we go, as we learn from what we do
         We use methodology pragmatically. We have no dogma’s and we don’t sell ‘boxed products’


   C HALLENGING BUT C ONSTRUCTIVE :
         Give each other straight feedback / share freely information and observations
         Dare to contradict each other
         Looking for optimal impact
         Mutual involvement & engagement


   H ONEST & O PEN IN B USINESS :
         Keep agreements (who does what, timing, quality of preparation, price, etc…)
         Transparent budgetting and billing
         Willing to ‘recontract’ the next step based on our learning & observation
         Free to end the working relationship (as long as work executed within the original contract is paid for)



         To Content Overview              Move! Company Presentation – May 2011                                      11
OUR FIELD OF EXPERTISE                                                                                                    M!


   I NSTRUCTIONAL D ESIGN                                                                 Experience

        Experiential learning tracks
        Instructional tools & methodologies
                                                                          Experiment                              Share

   FACILITATION OF L EARNING A CTIVITIES
        Individual coaching & consulting
        Workshops
        Intervision
        Learning Networks                                                      Conceptualize           Analyse



   HRD V ISION & P OLICIES
        How to set up effective and strategic HRD activities ? How to link learning & business
        How to move towards a Learning Organization ?


   O RGANIZATIONAL D EVELOPMENT
        Team Development
        Change Management
        Performance Improvement Programs

                                        Move! Company Presentation – May 2011                                              12
MOVE! INVOLVING METHODOLOGY : A FEW EXAMPLES                                                                   M!

   W ORKSHOPS & F OCUS G ROUPS                   USING       :
        Force Field Analysis
        SWOT
        Mindmapping & Metaplanning
        Brainstorming


   A CTION L EARNING & A CTION R ESEARCH

   A PPRECIATIVE I NQUIRY, F UTURE S EARCH , …

                                           E XPERIENTIAL G AMES + D EBRIEF

                                           C ASE S TUDIES , C RITICAL I NCIDENT M ETHOD , …

                                           R OLE P LAY & S IMULATION             WITH   V IDEO F EEDBACK

                                           Q UESTIONNAIRES , 360 FB               TOOLS , J OB - AIDS ,   …

                                           T EAM & I NDIVIDUAL C OACHING T ECHNIQUES

                                          Move! Company Presentation – May 2011                                 13
EXAMPLES OF MOVE! PROJECTS                                                             M!

   D EVELOPMENT L EARNING & D EVELOPMENT T EAM

   L EARNING T RACK FOR T ECHNICAL S UPPORT C ENTERS ( INTERNAL           CONSULTING TO
    THE OPERATIONS )

   P ROCESS     CONSULTING   / W ORKSHOPS I MPLEMENTATION P ROJECT M ANAGEMENT

   P ROCESS C ONSULTING D ISTANCE W ORKING

   L EARNING T RACK YOUNG M ANAGERS

   P ROCESS S UPPORT L EANING N ETWORK Q UALITY

   E XPERIENTIAL L EARNING T RACK N EW H IRED E NGINEERS

   S TRATEGY B UILDING      FOR I NSURANCE        C OMPANY

   D ESIGN & I MPLEMENTATION P ERFORMANCE I MPROVEMENT P ROCESS               CAR
    INDUSTRY

       To Content Overview         Move! Company Presentation – May 2011                   14
OUR CUSTOMERS                                                                    M!

   W ORLD W IDE

   P UBLIC , P RIVATE & S OCIAL P ROFIT

   I NTERVENTIONS IN E NGLISH , F RENCH & D UTCH

   S OME OF OUR C USTOMERS :
         Lafarge Shui On Cement, Beijing China. (building materials)
         Belgacom, Belguim (telecom)
         KBC, Belgium (bank – insurance)
         National Bank, Brussel Belgium (bank)
         Carglass, Belgium-Luxemburg (car industry)
         DHL, Belgium & Netherlands
         Wheelabrator – Allevard, Grenoble France (metalurgic industry)
         Lafarge Corporate University, Paris France (building materials)
         Cementia Zurich, Switserland
         Cristal Union, Reims France (Sugar Industry)
         University College Brussels (HUB – Higher Education)
         University College Leuven (KHLeuven – Higher Education)

         To Content Overview             Move! Company Presentation – May 2011    15
SHARING & NETWORKING!                                                                                                     M!

Knowledge is the only thing that grows when shared !
Starting from that motto, we created a number of activities and platforms that allow us to share our
experience, tools, approaches with you and we gladly offer all OD & HRD practitioners a sounding
board and a sparring partner.
  M OVE ! W EBSITE
            More information about working with Move!
            Large collection of articles, weblinks and video material
            Frequently Asked Questions
            Casestudies on Move! Projects
            Customer Testimonials
            Direct messaging & live professional chatting with Move!



  M OVE ! T OOLKIT
            50 easy to use ‘one page’ job-aids on Individual, Team & Organizational Development, Project Management & Training
            In English, French & Dutch
            Free to download from the website or to consult in a ‘browse through version’



  M OVE ! FACEBOOK FAN PAGE
            A community for OD, HRD practitioners
            A place to share
            Includes feeds from the Website

       To Content Overview                     Move! Company Presentation – May 2011                                          16
RESUMÉ CLEMENT LEEMANS                                                                           M!

                  Clement, founder & managing consultant of Move! in 2004 had a track record in HRD &
                  Organizational Development of over 20 years :
                  •    Training Manager, Bank Brussels Lambert (now ING)
                  •    Training Director, Belgacom
                  •    Organizational Development Director, Belgacom
                  •    Learning & Development Director, Lafarge (France)


He builds on :
•   Practical experience in Learning & Development, Change Management & Organizational development
•   Broad knowledge and experience with involving & experiential methodologies
•   Senior Management Experience In large multi-national companies
•   His internal consulting work in Performance Improvement programs
•   A solid academic background in Organizational Learning & HRD
•   Active membership of several national & international networks

He teaches :
•   Group Dynamics, Master Commercial Sciences, HUB – Brussels
•   HRM & Organizational Psychology, Bachelor HRM, KHLeuven

As OD & process consultant he works often alone or in partnership with colleagues that work from
the same principles.




           To Content Overview               Move! Company Presentation – May 2011                      17
CONTACT                                                                      M!


              Clement.leemans@movelearning.com


              +32 497 91 93 63

              Move! Organizational Learning
              Bankstraat 27,
              B-3000 Leuven

              clementleemans

              https://www.facebook.com/pages/Move-Learning/184487401598207

              Clement.leemans@movelearning.com


              http://www.linkedin.com/in/clementleemans




   To Content Overview           Move! Company Presentation – May 2011

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Move Company Presentation E N G Final Version

  • 1. “In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.” Eric Hoffer LOOKING AT LEARNING MOVE! COMPANY PRESENTATION Clement Leemans M! www.movelearnin May 2011
  • 2. CONTENT OVERVIEW M!  M ISSION ………………………………………………………..…..  YOUR C HALLENGE ? ………………………………………………  O UR C ONTRIBUTION ?………………………….................  C ONSULTING A PPROACH ………………………………………..  O UR FIELD OF EXPERTISE …………………………………..…..  W HO ARE OUR CUSTOMERS ? ………………………………...  N ETWORKING & S HARING ………………………………..…….  R ESUMÉ C LEMENT L EEMANS ( FOUNDER M OVE !)……….  C ONTACT US ……………………..………………………………… Move! Company Presentation – May 2011 2
  • 3. MISSION M!  SUPPORT ORGANIZATIONS  WITH THEIR ORGANIZATIONAL CHALLENGES  IN ORDER TO HELP THEM CHANGE THE WAY THEY DO THINGS  TO IMPROVE BUSINESS PERFORMANCE  BY INVOLVING ALL STAKEHOLDERS  TO DEVELOP COMPETENCIES FOR LEARNING & CHANGE To Content Overview Move! Company Presentation – May 2011 3
  • 4. YOUR ORGANIZATIONAL CHALLENGES… M!  FASTER TECHNOLOGICAL CHANGES  G LOBALIZATION  R APIDLY CHANGING ( NEARLY INDIVIDUAL ) CUSTOMER DEMANDS AND DRASTICALLY SHORTER PRODUCT CYCLES  S USTAINABILITY ISSUES : LIMITS TO THE GROWTH , S OCIAL & E COLOGICAL R ESPONSIBILITY  I NFORMATION REVOLUTION THROUGH INTERNET & SOCIAL MEDIA :  Speed and quantity of information  Accessibility  S TAKEHOLDER EXPECTATIONS CHANGE :  Workers & Managers  Shareholders  Society Move! Company Presentation – May 2011 4
  • 5. NEW CHALLENGES FOR … ORGANIZATIONS & INDIVIDUALS M! Mechanistic Organic Bureaucratic Learning Organizations Organizations Predictability Goal Adaptability Source : Adapted from Schermerhorn, Management 10e edition, 2009 Centralized Authority Decentralized Made by management All stakeholders & communicated Decisions involved Many Rules & Procedures Few Strictly defined Tasks & Roles Shared & overlapping & specialized Do as you’re told Workers authonomy Do the right thing Controlled distribution Open Access & strict validation Information & contribution Formalized & rigid Organization Flexible To Content Overview Move! Company Presentation – May 2011 5
  • 6. MOVE! CONTRIBUTION M!  P ROCESS CONSULTING WITH THOSE ORGANIZATIONAL CHALLENGES  I NVOLVE STAKEHOLDERS , USING EXPERTISE & EXPERIENCE WITHIN THE ORGANIZATION  C HALLENGE & Q UESTION THE WAY ORGANIZATIONS DO THINGS  S HARE EXPERIENCES FROM OTHER ORGANIZATIONS “Enable People to Act” (Kouzes & Posner) To Content Overview Move! Company Presentation – May 2011 6
  • 7. MOVE! CONSULTING APPROACH M!  S TART FROM THE BUSINESS CHALLENGE , ISSUE OR OPPORTUNITY  I NVOLVE ALL STAKEHOLDERS  M OVE ! AS PROCESS CONSULTANT NOT SELLING ‘ SOLUTIONS ’  D EVELOP A CREATIVE APPROACH , NOT APPLYING FETISH METHODOLOGIES OR THEORIES  M OVE ! WORKS WITH , NOT FOR C USTOMERS Competence D EVELOP INTERNAL COMPETENCIES TO DEAL ?  Sustainable WITH CHANGE & ORGANIZATIONAL LEARNING Autonomous Motivation IN THE FUTURE Autonomy Relatedness  D EVELOP A WORK SITUATION THAT CREATES AUTONOMOUS MOTIVATION Move! Company Presentation – May 2011 7
  • 8. STEPS IN THE CONSULTING PROCESS M! 1 2 Source : Adapted from Block, P., Flawless Consulting, 1981 3 4 5 Move! Company Presentation – May 2011 8
  • 9. STEPS IN THE CONSULTING PROCESS (2) M! Source : Adapted from Block, P., Flawless Consulting, 1981 5 6 7 8 A first meeting with Move! is always free of charge. It allows both partners, the client-organization and Move! alike, to assess the situation and decide whether the issues at hand can be effectively dealt with by working together. Move! Company Presentation – May 2011 9
  • 10. A MOVE! INTERVENTION : M!  IS A C USTOMIZED P ROCESS  A DAPTED TO THE O RGANIZATIONAL C ULTURE  W ITH ALL S TAKEHOLDERS I NVOLVED  E NGAGINGEVERYONE IN ACTUALLY DOING SOMETHING : “ACT YOUR WAY INTO A NEW WAY OF THINKING ”  U SING A BLEND OF ‘INVOLVING METHODOLOGY’  TO CHANGE ORGANIZATIONAL BEHAVIOR IN A SUSTAINABLE WAY:  The way people work  The way people work together  The way their collaboration is enabled, supported and managed  IN ORDER TO IMPROVE RESULTS AND PERFORMANCE :  Added value for their customers (effectiveness)  Improved efficiency  Knowledge creation, innovation and learning Move! Company Presentation – May 2011 10
  • 11. A WORKING RELATION WITH MOVE! MEANS M!  A COLLABORATIVE PARTNERSHIP : “ WE WORK WITH YOU , NOT FOR YOU ”  F LEXIBILITY :  We adapt our approach as we go, as we learn from what we do  We use methodology pragmatically. We have no dogma’s and we don’t sell ‘boxed products’  C HALLENGING BUT C ONSTRUCTIVE :  Give each other straight feedback / share freely information and observations  Dare to contradict each other  Looking for optimal impact  Mutual involvement & engagement  H ONEST & O PEN IN B USINESS :  Keep agreements (who does what, timing, quality of preparation, price, etc…)  Transparent budgetting and billing  Willing to ‘recontract’ the next step based on our learning & observation  Free to end the working relationship (as long as work executed within the original contract is paid for) To Content Overview Move! Company Presentation – May 2011 11
  • 12. OUR FIELD OF EXPERTISE M!  I NSTRUCTIONAL D ESIGN Experience  Experiential learning tracks  Instructional tools & methodologies Experiment Share  FACILITATION OF L EARNING A CTIVITIES  Individual coaching & consulting  Workshops  Intervision  Learning Networks Conceptualize Analyse  HRD V ISION & P OLICIES  How to set up effective and strategic HRD activities ? How to link learning & business  How to move towards a Learning Organization ?  O RGANIZATIONAL D EVELOPMENT  Team Development  Change Management  Performance Improvement Programs Move! Company Presentation – May 2011 12
  • 13. MOVE! INVOLVING METHODOLOGY : A FEW EXAMPLES M!  W ORKSHOPS & F OCUS G ROUPS USING :  Force Field Analysis  SWOT  Mindmapping & Metaplanning  Brainstorming  A CTION L EARNING & A CTION R ESEARCH  A PPRECIATIVE I NQUIRY, F UTURE S EARCH , …  E XPERIENTIAL G AMES + D EBRIEF  C ASE S TUDIES , C RITICAL I NCIDENT M ETHOD , …  R OLE P LAY & S IMULATION WITH V IDEO F EEDBACK  Q UESTIONNAIRES , 360 FB TOOLS , J OB - AIDS , …  T EAM & I NDIVIDUAL C OACHING T ECHNIQUES Move! Company Presentation – May 2011 13
  • 14. EXAMPLES OF MOVE! PROJECTS M!  D EVELOPMENT L EARNING & D EVELOPMENT T EAM  L EARNING T RACK FOR T ECHNICAL S UPPORT C ENTERS ( INTERNAL CONSULTING TO THE OPERATIONS )  P ROCESS CONSULTING / W ORKSHOPS I MPLEMENTATION P ROJECT M ANAGEMENT  P ROCESS C ONSULTING D ISTANCE W ORKING  L EARNING T RACK YOUNG M ANAGERS  P ROCESS S UPPORT L EANING N ETWORK Q UALITY  E XPERIENTIAL L EARNING T RACK N EW H IRED E NGINEERS  S TRATEGY B UILDING FOR I NSURANCE C OMPANY  D ESIGN & I MPLEMENTATION P ERFORMANCE I MPROVEMENT P ROCESS CAR INDUSTRY To Content Overview Move! Company Presentation – May 2011 14
  • 15. OUR CUSTOMERS M!  W ORLD W IDE  P UBLIC , P RIVATE & S OCIAL P ROFIT  I NTERVENTIONS IN E NGLISH , F RENCH & D UTCH  S OME OF OUR C USTOMERS :  Lafarge Shui On Cement, Beijing China. (building materials)  Belgacom, Belguim (telecom)  KBC, Belgium (bank – insurance)  National Bank, Brussel Belgium (bank)  Carglass, Belgium-Luxemburg (car industry)  DHL, Belgium & Netherlands  Wheelabrator – Allevard, Grenoble France (metalurgic industry)  Lafarge Corporate University, Paris France (building materials)  Cementia Zurich, Switserland  Cristal Union, Reims France (Sugar Industry)  University College Brussels (HUB – Higher Education)  University College Leuven (KHLeuven – Higher Education) To Content Overview Move! Company Presentation – May 2011 15
  • 16. SHARING & NETWORKING! M! Knowledge is the only thing that grows when shared ! Starting from that motto, we created a number of activities and platforms that allow us to share our experience, tools, approaches with you and we gladly offer all OD & HRD practitioners a sounding board and a sparring partner. M OVE ! W EBSITE  More information about working with Move!  Large collection of articles, weblinks and video material  Frequently Asked Questions  Casestudies on Move! Projects  Customer Testimonials  Direct messaging & live professional chatting with Move! M OVE ! T OOLKIT  50 easy to use ‘one page’ job-aids on Individual, Team & Organizational Development, Project Management & Training  In English, French & Dutch  Free to download from the website or to consult in a ‘browse through version’ M OVE ! FACEBOOK FAN PAGE  A community for OD, HRD practitioners  A place to share  Includes feeds from the Website To Content Overview Move! Company Presentation – May 2011 16
  • 17. RESUMÉ CLEMENT LEEMANS M! Clement, founder & managing consultant of Move! in 2004 had a track record in HRD & Organizational Development of over 20 years : • Training Manager, Bank Brussels Lambert (now ING) • Training Director, Belgacom • Organizational Development Director, Belgacom • Learning & Development Director, Lafarge (France) He builds on : • Practical experience in Learning & Development, Change Management & Organizational development • Broad knowledge and experience with involving & experiential methodologies • Senior Management Experience In large multi-national companies • His internal consulting work in Performance Improvement programs • A solid academic background in Organizational Learning & HRD • Active membership of several national & international networks He teaches : • Group Dynamics, Master Commercial Sciences, HUB – Brussels • HRM & Organizational Psychology, Bachelor HRM, KHLeuven As OD & process consultant he works often alone or in partnership with colleagues that work from the same principles. To Content Overview Move! Company Presentation – May 2011 17
  • 18. CONTACT M! Clement.leemans@movelearning.com +32 497 91 93 63 Move! Organizational Learning Bankstraat 27, B-3000 Leuven clementleemans https://www.facebook.com/pages/Move-Learning/184487401598207 Clement.leemans@movelearning.com http://www.linkedin.com/in/clementleemans To Content Overview Move! Company Presentation – May 2011