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Mission & Vision Statement
Our Mission
Our mission is to achieve service excellence in our most important
relationships with our network of sales, operations, and capacity specialists,
employees, and shipper clients. In pursuit of our mission, we are focused on
new and empowering information systems, risk management strategies, and
cutting our own path of innovation and best practices.
Our Vision
Our vision is to be seen as the best choice for transportation and logistics
services in what is a highly competitive market. We adhere to a philosophy of
servant leadership, whereby from the CEO on down, the servant-leader
shares power, puts the needs of others first and helps people develop and
perform as highly as possible. Everyone we touch is seen as a ‘customer’
and satisfying the needs of the customer is what drives our business.
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Who Sunteck Is
• SUNTECK is a multi-mode transportation solutions provider operating
through a network of sales, operations and capacity specialists. We offer
a “business process outsource” model through which exclusive
independent agents represent us in the freight transportation marketplace
as a single source solution to a broad range of shipper customers.
• We have developed deep relationships with a broad range of equipment
operators and drivers through which we meet shipper client transportation
needs. Through our roots as a Top 20 freight broker, SUNTECK has a
unique market advantage: asset-based affiliate motor carriers with
capacity to provide over-the-road van and refrigerated truckload,
intermodal container dray and expedited services.
• SUNTECK has earned its place on the traffic manager’s ‘short list’ when
selecting well-rounded service providers for ongoing and future
transportation/logistics requirements.
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Strong Financial Position
• Portfolio company of Comvest Partners, a private equity firm with
more than $2B in assets under management
• Investment resources at our disposal to extend our band-width of
services and technology for our customers
• Steady growth curve since company founding in 1997
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Diversified Services Portfolio
As both a brokerage and capacity services provider, SUNTECK
offers:
• Truckload (dry van, temperature-controlled, flatbed)
• Less-Than-Truckload
• Intermodal (door-to-door, door-to-port, port-to-port)
• Drayage (export/import and domestic, container or van, loaded or
empty)
• Expedited
• Heavy Haul/Drop-deck
• Yard Spotting
• Distribution & Logistics (last mile, pool distribution, reverse
logistics, white glove)
• Dedicated equipment
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What Sets Sunteck Brokerage Apart
• Top 20 Brokerage Firm (Transport Topics)
There are 10,000 brokers in the U.S. and Sunteck is one the 15 largest by 2013 revenue
• Member EPA SmartWay Partnership with highest possible score
Less than 15% of the EPA’s transport partners are brokers
• Top 100 3PL (Food Logistics Magazine)
One of the few brokers that have food/grocery expertise to be categorized a leader by Food Logistics
• Risk Management
Insurance that meets or exceeds industry requirements (Sunteck provides $500,000 in Contingent Cargo instead of $100,000)
Primary Truck Broker Liability Insurance -- $2 Million policy – less than 10% of brokers have this coverage
• Balanced portfolio of services (dry van, reefer, flatbed, LTL, intermodal, expedited, distribution & logistics), market sectors
and customer types
• Connectivity across the U.S. and Canada through a broad network of independent branch offices
Sunteck has nearly 50 offices, so our agents have the resources to partner with other offices for large volume or spike
movements
• Surety Bond of $100,000
Performance-certified by Transportation Intermediaries Association at $100,000 (most brokers carry a $10,000 surety bond)
• Proprietary technology to achieve optimization, integration and visibility through the supply chain
We don’t use an off-the-shelf system; our software was developed in-house and enhancements are based on what our shippers
and agents tell us are needed to continue providing top-shelf service
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Brokerage Group
• We are relentless in our efforts to exceed our customers' tactical expectations
while adding strategic value. Everyone in our brokerage organization is
dedicated to service excellence and customer satisfaction. Our experienced
and knowledgeable people, empowered with a web-enabled, state-of-the-art
operating system, deliver unsurpassed service on every shipment.
• As an intermediary, we carefully consider the qualifications of the equipment
operators we contract with to service our shipper clients’ needs. In today’s
environment, shipper clients demand a practical risk management approach,
and SUNTECK is one of few brokers that have Primary Truck Broker Liability
Insurance ($2 Million policy).
• SUNTECK uses proprietary technology systems to achieve optimization,
integration and visibility. We don't use an off-the-shelf system; our software
was developed by our team of developers with an in-depth view of our
business needs. Systems enhancements are driven by those who benefit the
most, our shipper clients, sales, operation, and capacity specialists.
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Capacity Group
• SUNTECK provides direct motor carrier services through an affiliated family of
operating units that specialize in over-the-road van and refrigerated truckload,
intermodal container dray and expedited services. SUNTECK’s role as a
capacity operator focuses on simplifying North American motor truck
transportation for our customers.
• Our goal is to make it easy for shippers to get their products moved on-time,
intact, and at the right price. Shipping by truck is still the preferred method of
domestic transport. From raw materials and work-in-process to finished
products, at some point it all moves by truck. We can answer the needs of
customers by providing industry-leading trucking service options that can
handle all types of shipments.
• SUNTECK offers you a variety of shipping options, all in an environment
where our attention to safety is a top priority. Our “safety first” operations
approach protects the public and freight in transit and will continue to be a
primary focus in our business.
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Modal Diversity Is A Core Strength
Last year, SUNTECK moved nearly 300,000 shipments across a
variety of modes, including dry van and drayage
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Endorsements From Third Parties
• Member EPA SmartWay Partnership; certified with highest score
possible
• Performance-Certified by Transportation Intermediaries Association
• Internet Truck Stop Diamond Broker
• Top 20 brokerage firm (Transport Topics)
• Top 100 3PL (Food Logistics)
• “Sunteck has a success plan for difficult times” – Inbound Logistics
• “Sunteck masters the agent model” – Armstrong & Associates
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Focused on Managing Risk
• Managing risk for our stakeholders – including customers – is a primary
focus of SUNTECK.
• Risk can be minimized by having insurance that meets or exceeds
industry standards, by better managing hired carriers, and deploying
safety programs and stringent hiring practices for our own drivers
• Insurance (Brokerage Group)
• For brokered freight, we carry $500k in Contingent Cargo instead of
the industry standard $100k
• All brokered loads are covered by Primary Truck Broker Liability
Insurance -- $2 Million policy; less than 10% of brokerage service
providers have this coverage; an extra level of protection for the
shipper
• Surety Bond of $100k (most brokers only carry a $75k surety bond)
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Focused on Managing Risk (cont.)
• Carrier Management (Brokerage Group)
• Fully staffed carrier relations department, having agreements
with a full complement of diversified carriers
• Test for validated credentials
• Operating authority – FMCSA
• DOT safety rating – SaferSys
• Proper insurance – Transcore Carrier Watch
• Monitor industry watchdog sites for complaints
• Internal scoring mechanism on performance (combination of
the above plus SUNTECK’s own experience with the carrier;
i.e. 5-Star, 4-Star, etc.)
When a carrier meets this litmus test, then and only then are
they qualified to haul for SUNTECK.
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Focused on Managing Risk (cont.)
• Safety & Driver Hiring (Capacity Group)
• Safety is critical to growing our trucking operations
• Our safety department and insurance compliance officer work
continuously to ensure solid Safestat records
• Pre-trip inspection processes
• Hours of service and log auditing procedures
• Quarterly vehicle inspections
• Hiring and retention of quality commercial drivers
• New driver orientation
• Safety department. visits agents for driver appreciation
meetings
• Random drug testing, through background checks
• Promote a safer organization and train owner/operators
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Contact
Ken Clarkson
Sunteck Transport Co., Inc.
328 Riverchase Way, Suite D
Lexington, SC 29072
(803) 356-0729 phone
(803) 667-3454 fax
ken@suntecktransport.net
www.sunteckinc.net
