Travel Business 101 aims to be able to educate a prospective entrepreneur on the business environment of a travel agency business, where participants will learn how to start, operate and manage a travel agency business.

1. UNDERSTANDINGTRAVEL AGENCY BUSINESS
TRAVEL BUSINESS 101

2. TRAVEL BUSINESS 101:
UNDERSTANDING
TRAVEL AGENCY BUSINESS
Duration: 5 Hours
Delivery: Online
Language:Tag-lish

3. ABOUTTHETRAINER
Clariza Concepcion - Nalam
Web Designer @ creativeavenue.net , 2012
Blogger and admin @ traveltradephilippines.net, 2013
Founder / General Manager -Vansol Travel & Tours, 2015
ASEAN National Trainer, 2019
GDip Tourism Development & Management, University
of the Philippines - Asian Institute of Tourism, 2019.
Currently pursuing MS in Tourism Development and
Management, UP - AIT.

4. COURSE OBJECTIVES
LEARNING GOAL:
To be able to educate a prospective entrepreneur on the
business environment of a travel agency business.

5. COURSE OBJECTIVES
LEARNING OBJECTIVES:
Explain historical development and definitions surrounding a travel
agency business
Identify and explain the products and services offered by a travel agency.
Identify the government requirements, tools, skills, capitalisation, and
other factors needed to start, operate and manage a travel agency
business
Demonstrate travel agency operations, workflow and marketing.

6. COURSE OBJECTIVES
LEARNING OUTCOMES:
Learn historical development and definitions surrounding a travel
agency business
Be able to explain the products and services offered by a travel agency.
Be informed of government requirements, tools, skills, capitalisation,
and other factors needed to put up a travel agency business
Be knowledgeable on travel agency operations, workflow and
marketing.

7. COURSE OUTLINE
1. Introduction: History and Definitions
2. Products Offered by Travel Agencies
3. Government Requirements
4. Travel Agency Operations
5. MarketingYour Travel Agency Business
6. Types of Travel Agencies
7. Tools and Skills Needed
8. Setting Up Costs

8. INTRODUCTION:
HISTORY AND DEFINITIONS
Define what is a travel agency
History of a travel agency business
Overview of the travel agency business
Difference between a travel agency and a tour
operator
Examples of Travel Agencies in the Philippines

9. TRAVEL AGENCY
PRODUCTS & SERVICES
Airline Tickets
Hotels and Resorts
Tour Packages
Transport
Insurance
Documentation Services

10. GOVERNMENT REQUIREMENTS
DTI / SEC permits
BIR
DOT / TPB / TCP
Banks

11. TRAVEL AGENCY OPERATIONS
Structure and Operations Workflow
Company Structure
Human Resources Requirements
Office Forms
Accounting and Administration

12. TYPES OFTRAVEL AGENCIES
Inbound
Outbound
Local Tour Operator
Ticketing Outlet
Full-Service Travel Agency

13. MARKETINGYOUR
TRAVEL AGENCY BUSINESS
Advertising
Digital Marketing
Trade Networking

14. TOOLS & SKILLS NEEDED
Equipment
Office Forms
Computer Reservations System
Communication Equipment / Gadgets

15. SETTING UP COSTS
Capitalization
ROI

16. -Sallie Krawcheck, Co-founder of Ellevest
"If you’re starting something on your own, you better
have a passion for it, because this is hard work."