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Claire E. Cunningham


PORTFOLIO
Hearing Aid Marketing
Direct Mail




Challenge: Keep message fresh in weekly patient acquisition mailings
Solution: Changed mailer designs but retained some elements to build brand
   recognition
Newspaper Ads




Challenge: Reduce ad spending
Solution: Analysis showed smaller ads to be a better buy (Lower cost for same
   or better results)
Events




Challenge: Open House letters no longer attracting people
Solution: New, invitation-style mailer
Events




Challenge: Make the most of educational event featuring local celebrity
Solution: Promotional programs met goal of 90 attendees. Seventy percent of
   attendees set appointments.
Results Measurement




Challenge: Management wanted to know how best to spend marketing dollars
Solution: Used available information (appointments and sales) to provide apples-to-
   apples comparison
Website




Challenge:    Create a CMS-compatible web site

Solution:   With designer created WordPress-based site. Handled site updates
Patient Retention
                                                                             Plan




Challenge: Stay top-of-mind with patients
Solution: Program of newsletters, cards and letters using patient database
Patient Retention
                                                                 Newsletters




Challenge: Stay top-of-mind with patients
Solution: Program of newsletters, cards and letters using patient database
Patient Retention
                                                                             Cards




Challenge: Stay top-of-mind with patients
Solution: Program of newsletters, cards and letters using patient database
Literature




Challenge: Patients needed basic information about company and programs
Solution: System of literature that presented consistent brand image and message
Brand Identity




Challenge: Create/maintain recognizable image
Solution: Pieces that utilize logo and corporate colors consistently
Claire E. Cunningham
           Plymouth, MN
           763-546-0479
      clairec529@msn.com
http://linkd.in/ClaireCunningham

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Hearing Aid industry portfolio Claire E. Cunningham