Working KnowledgeCSP LLC

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My name is Bill Kaplan. I am an experienced and independent Knowledge Management (KM) consultant, coach, advisor, and trainer. I have a very business-focused, nonacademic, practical approach to KM evolved from 24 years of hands-on, roll up your sleeves KM solution planning and delivery. KM is a business discipline that is fundamentally about improving business, operational, or mission performance through an improved ability to leverage "what you know about what you do."

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Working KnowledgeCSP LLC

Sikm 2.19.2019 co_ps in if_is

Consulting Training july 2013

Knowledge loss kaplan presentation_wednesday 24th july_1200pm – 1245pm_v3a

Operationalizing Learning feb 2013

Presentation to NCMA Tysons Corner 4.23.2012