Coach using facilitation

Coach using facilitation
Phạm Anh Đới
May, 2017
Vietnam Agile Coach Network

© Học viện Agile | www.hocvienagile.com
Objectives
• Understand facilitation
• Describe relationship between facilitation and coaching
• Process in a facilitated session to coach

Have you complained or hear?
• Too many meetings
• Useless meeting
• Useless discussion
• Too long meeting
• Meeting again

Facilitate
• To make easier : help bring about facilitate growth
• to make something possible or easier
• Facilitating: creating a “container” for the team to fill up with their
astounding ideas and innovations
Lyssa Adkins

Facilitate
Facilitation is the process where a facilitator guide the group members
in meeting to share ideas, opinions, experiences, and expertise in
order to achieve a common goal and agreeable action plan

Focuses in facilitation
Content -Team
• Subject of discussion
• Task
• Problem being solved
• Decision being made
• Agenda items
• Outcomes
Process - Facilitator
• Methods
• Procedures
• Relationships
• Tools
• Rules / norms
• Dynamics
• Climate

Need of facilitation
• Reduce burden
• Higher level of thinking and planning
• Discover the wisdom of your team
• Ideas, experience, advise
• high commitment
• Develop People

Coaching
• Partnering with clients in a thought provoking and creative process
that inspires them to maximize their personal and professional
potential
• Help someone reach for the next goal in their life, just as a
professional work/life coach does
• Helps the team’s performance get better, in a series of steps coached
by you and chosen by them Lyssa Adkins

Coaching vs facilitation
Coaching
• Growth
• Thought
provoking
Process
Facilitation
• Easier to solve
problem/growth
• Process
• Process
• Growth

The flow of
facilitated session
The secret of facilitation
1 2 3 4

The 5 Ps of Preparation
• Purpose. Why are we holding this session?What are the key objectives?
• Product. What do we want to have produced once we are done? How will we
know we have been successful?
• Participants. Who needs to be involved, and what are their perspectives?
• Probable issues. What are the concerns that will likely arise? What are the
“gotchas” that could prevent us from creating the product and achieving the
purpose?
• Process. What steps should we take during the meeting to achieve the purpose,
given the product desired, the participants, and the probable issues we will face?

The 5Ps of Retrospective
• Purpose. Improve current team process?
• Product. Action to improve
• Participants. DevelopmentTeam + ScrumMaster + Guest
• Probable issues:
• Process. GladSadMad, SailBoat

Retrospective’
facilitator note

Facilitator’s Checklist for Preparing

Retrospective - Preparation

2. Getting
the Session
Started
Inform, Excite, Empower, Involve

Recommended Order for the Opening
1. Welcome
2. Session objective and deliverable (inform, excite, empower)
3. Agenda
4. Ground rules
5. Parking boards
6. Introductions
7. End of opening . . . on to the next agenda item

Retrospective - Set the stage
1. Welcome participants
2. Get focus
3. Review previous actions
4. Inform objective, time and approach
5. Remind/build working agreement

IEEI
• Inform the participants about the overall purpose of the meeting by discussing
the session objective and deliverable.
• Excite them about the process by giving them a clear vision of the overall result
to be achieved and the benefits to them.
• Empower them by discussing the important role they play in the process, the
reason they were selected, or the authority that has been given to them.
• Involve them as early as possible by identifying their personal objectives, the
issues that must be covered, the challenges that must be overcome, or some
other topic that contributes to the overall goal of the session.

Facilitator’s
Checklist for
Getting the
Session Started

Gather data
• Measured data
• Soft data

Generate insights
• 5WHYS
Cause effect analisis

Decide what to do
• Prioritize
• Action Plan
What
Why
Where
Who
How 1.
2.
3.
4.

Close
• Summarize the learned
• Action to improve
• Say thanks to everyone

Agile Retrospective
Only process
Vote
Sticky
note,
board

Coach using facilitation

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