3. www.gbs.com
Quick Facts
Over 5,000 customers in 80 countries
Over 150 partners in 45 countries
Offices in 15 locations in the US, Canada, UK, Germany, Denmark, Bulgaria & India
Offshore Delivery Center in Chennai, India
Winner of over 50 IBM Lotus Awards
One in every three enterprises using IBM Notes is a GBS customer
8. www.gbs.com
What weâll coverâŠ
ï§ What is Gamification?
ï§ Gamification Tactics Used Today
ï§ Demo: HR Review
ï§ What is Adaptive User Interface Design?
ï§ Demo: HR Review with AUI
ï§ Experience and Drainage
ï§ Demo: XP Store
ï§ Adoption and Integration
ï§ Wrap-up & Open Q&A
9. www.gbs.com
What is Gamification?
ï§ âGamificationâ is the practice of using game tactics
and user experience techniques to create âhabitâ
ï§ The Psychology behind most gamification:
ï§ Operant Conditioning
ï§ âSkinner Boxâ
ï§ Beyond âBadgesââŠ
ï§ How to use âGamificationâ:
ï§ âOnboardingâ
ï§ Training
ï§ Improve User Experience
11. www.gbs.com
Gamification Tactics Used Today
IGN reports that Activision made +$500 million in the
first 24 hours of releaseâŠ
"With first day sales of over half a billion dollars worldwide, we
believe Call of Duty is the biggest entertainment launch of the year
for the fourth year in a row," said Activision CEO Bobby Kotick.
"Life-to-date sales for the Call of Duty franchise have exceeded
worldwide theatrical box office receipts for Harry Potter and Star
Wars, the two most successful movie franchises of all time.â
Source: http://www.prnewswire.com/news-releases/179646331.html
17. www.gbs.com
What is Adaptive User Interface Design?
ï§ Typically âhardwareâ basedâŠ
ï§ Leveraging the capabilities of the target platform.
ï§ âGraceful Degradationâ
18. www.gbs.com
What is Adaptive User Interface Design?
ï§ Typically âhardwareâ basedâŠ
ï§ Leveraging the capabilities of the target platform.
ï§ âGraceful Degradationâ
19. www.gbs.com
What is Adaptive User Interface Design?
ï§ Ask yourself two important questions:
ï§ Who will use my application?
ï§ How will they use my application?
23. www.gbs.com
Experience and Drainage
ï§ Real world examples of knowledge drainage:
ï§ Annual Management Reviews
ï§ Department Budget Submission
ï§ Vacation Requests (âŠsadly)
ï§ HR Employee Information Updates
ï§ New Employee Hiring
ï§ Code you wrote over a year ago!
25. www.gbs.com
Adoption and Integration
ï§ Displaying âmilestonesâ and guiding users through your
enterprise applications.
ï§ Fighting âbrain drainâ [expertise loss].
ï§ Creating an interactive user experience that fosters
[management] hands-off education.
26. www.gbs.com
Adoption and Integration
ï§ Defining âGamificationâ candidates:
ï§ Workflow applications
ï§ Review / Approve / Reject
ï§ Consider âemailâ as âofflineâ notifications
ï§ Milestone-friendly applications
ï§ CRM
ï§ Sales Forecasting / âPipeliningâ
ï§ Employee Education
ï§ Document Libraries
ï§ Business Process Tutorials
ï§ Critical First Steps
ï§ Process Documentation
ï§ Documentation as a blueprint for âleveling-upâ your users.
ï§ Technology / Platform Audit
ï§ Target Browsers (Notes Client [XPiNC], Web, Mobile) & Releases
ï§ Version of IBM Domino, Notes Client (if applicable), Extension Libraries