13. Engagement is the
advertising of tomorrow
The online brand experience today is about context, search, keyword
optimization and marketing.
The online experience of tomorrow will be about rich media and real-
time, contextual delivery of customer service using technologies that
are presently used only in CIM.
The next generation of ‘advertising’ will be about increasing the level
of customer experience at this ‘touchpoint’
14. Pixelkraft Media Solutions Pvt. Ltd.
Croydon House, #113, Sterling Road, Nungambakkam,
Chennai - 600 034, India
www.pixelkraft.in
christie@pixelkraft.in
www.buzzar.tv
www.vubox.tv