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  1. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 1 RESOURCE MATERIAL ON HEALTH EDUCATION COURSE TITLE HEALTH EDUCATION NO. OF UNITS CONTACT HOURS 3 units lecture 54 hours VENUE Amphitheater 1 (Lecture) PROFESSOR Rovie V. Gonzales, RN, MAN DEGREE PROGRAM TERM OFFERED Bachelor of Science in Nursing 2nd Year, Summer COURSE DESCRIPTION The course includes discussions of concepts, principles, theories and strategies of clinical and classroom teachings. It provides critical thinking activities for students to apply concepts of learning and teaching and appreciate the nurse's role as a teacher in various settings. It further provides experiences to develop beginning skills in designing and applying a teaching plan using the nursing process as a framework in the Related Learning Experience and classroom settings. PRE-REQUISITE None COURSE OBJECTIVES: At the end of the course, given relevant situations/conditions, the student will be able to: 1. apply principles, theories and strategies of health education in assisting clients to promote and maintain their health 2. develop an instructional design to meet the learning needs of clients A. HEALTH EDUCATION PERSPECTIVE 1. Historical Development Mid 1800s the responsibility for teaching has been recognized as an important role of nurses as caregivers. Florence Nightingale the founder of modern nursing, was the ultimate educator. Early 1900s public health nurses, role of the nurse as teacher in preventing disease and in maintaining the health of society. 1918 National League of Nursing Education (NLNE)/ National League for Nursing (NLN) -observed the importance of health teaching as a function within the scope of nursing practice. - recognized nurses as agents for promotion of health and prevention of illness in all settings. 1950
  2. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 2 identified course content in nursing school curricula to prepare nurses to assume the role as teachers of others. 1993 Joint Commission on Accreditation of Healthcare Organizations (JCAHO) - established nursing standards for patient education. 2001 teaching activities must be patient centered and family oriented. 2. Issues and Trends in Health Education 2.1 General Issues And Trends •Politicians and healthcare administrators alike recognize the importance of health education to accomplish the economic goal of reducing the high costs of health services. •Healthcare professionals are increasingly concerned about malpractice claims and disciplinary action for incompetence. •Consumers are demanding increased knowledge and skills about how to care for themselves and how to prevent disease. •The aging of the population are requiring an emphasis to be placed on self-reliance and maintenance of a healthy status over an extended lifespan. •Major cause of morbidity and mortality are those disease that are lifestyle related and preventable through educational intervention. •The increase in chronic and incurable conditions requires individuals and families become informed participants to manage their own illnesses. •Client education improves compliance. •The increase number of self-help groups exist to support clients in meeting their physical and psychosocial needs. 2.2 Specific Issues And Trends Current Mandates for Nurse as Educator  To increase the quality and years of healthy life  To eliminate health disparities among different segments of the population  To use theory and evidenced based strategies to promote desirable health behavior Trends affecting Health Care  Social, economic, and political forces that affect a nurse‘s role in teaching:  Growth of managed care  Increased attention to health and well-being of everyone in society  Cost containment measures to control healthcare expenses  Concern for continuing education as vehicle to prevent malpractice and incompetence  Expanding scope and depth of nurses‘ practice responsibilities  Social, economic, and political forces that affect a nurse‘s role in teaching:  Consumers demanding more knowledge and skills for self-care  Demographic trends influencing type and amount of health care needed  Recognition of lifestyle related diseases which are largely preventable  Health literacy increasingly required  Consumers demanding more knowledge and skills for self-care  Demographic trends influencing type and amount of health care needed
  3. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 3  Recognition of lifestyle related diseases which are largely preventable  Health literacy increasingly required  Advocacy for self-help groups REMEMBER THIS: “NURSES, YES YOU! ARE IN A KEY POSITION TO CARRY OUT HEALTH EDUCATION” •Most continuous contact with clients. •Most accessible source of information for the consumer. •Most highly trusted of all health professionals. 3. THEORIES IN HEALTH EDUCATION •A theory is a set of interrelated concepts, definitions and prepositions that presents a systematic view of events or situations by specifying relations among variables in order to explain and predict the events of the situation. o Individual (Intrapersonal) Health Behavior Models/ Theories o Interpersonal Health Behavior Theories o Community Level Models/ Theories o Individual (Intrapersonal) Health Behavior Models/ Theories 1.HEALTH BELIEF MODEL (Rodenstock, Becker, Kirscht, et. al) – 1950‘s  Adopted behavioral sciences to examine health problems  Help explain why people would or would not use available preventive services (Xray=TB)  Researchers assumed that people feared diseases and that the health actions of people were motivated by the degree of fear (perceived threat) and the expected fear of actions 2. TRANSTHEORETICAL MODEL/ Stages of Change Model (Prochaska and DiClemente)- 1979  Outlining the stages of an individual‘s readiness to change, or attempt to change, toward healthy behaviors.  Evolved from smoking cessation and also the treatment of drug and alcohol addiction, lately is for dietary modifications/changes  Behavior chagne is viewed as a process, not an event, with individuals at various levels of motivation or ―readiness‖ to change 3. CONSUMER INFORMATION PROCESSING MODEL (Bettman, McGuire, et.al)  Developed out of the study of human problem solving and information process  Has many useful application in the area of health education  INFORMATION is a necessary tool in H.E. just like KNOWLEDGE is necessary but not sufficient for behavior change, INFORMATION is necessary but not sufficient for knowledge= limits to any person‘s information processing capacity= limitations upon individuals in the amount of informatino they can acquire, use and remember 4. THEORY OF REASONED ACTION (Fishbein and Ajzen)  Based on the assumption that most behaviors of social elevance are under volitional (willful) control  A person‘s intention to perform (or not perform) the behavior is the immediate determinant of that behavior
  4. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 4  GOAL = not only predict human behavior but also to understand it 5. SOCIAL LEARNING THEORY OR SOCIAL COGNITIVE THEORY (Rotter and Bandura)  Human behavior is explained in three-way reciprocal theory in which personal factors (one‘s cognitive process), behavior, and environmental influences continually interact in a process of reciprocal determinism or reciprocal causality.  Person can shape the environment as well as the environment shaping the person o INTERPERSONAL HEALTH BEHAVIOR THEORIES 1. SOCIAL NETWORKS/ SOCIAL SUPPORT THEORIES (Eng, Israel, et. al)  Social network= kin, work groups, friends, neighbors  Types of characteristics of SN:  Structural = size (number of people) and density (how they really know each other)  Interactional = reciprocity ( mutual sharing), durability (length) intensity (frequency of interaction) and dispersion (ease with each other to contact one another)  Functional = social support, connections to social contacts, maintenance of social identity o COMMUNITY LEVEL MODELS/ THEORIES 1. COMMUNITY ORGANIZATIONS  Emerged from a specific field of activity within social work in the late 1800‘s into broader process  Involves working with people as they attempt to ―define their own goals, mobilize resources, and develop action plans‖ = meet their needs that they identified collectively 2. DIFFUSION OF INNOVATIONS THEORY (Rogers and Shoemaker)  Provides an explanation for how new ideas, products and social practices diffuse or spread within a society or from one society to another.  Diffusion can be thought of as a special type of communication in which messages are concerned about a new idea 3. ORGANIZATIONAL CHANGE THEORIES  Organizations are complex and layered social systems.  Change may be influenced at each other 4. ECOLOGICAL MODELS  Focus attention on the individual and the social environmental factors as the targets for any interventions  LIFESTYLE & HEALTH BEHAVIOR = direct attention toward changing individuals, rather than changing the social and physical environment which can serve to reinforce unhealthy behaviors B. PERSPECTIVE ON TEACHING AND LEARNING 1. Overview of Education in Health Care •Purpose, Benefits, and Goals of Patient, Staff and Student Education Purpose: to increase the competence and confidence of patients to manage their own self- care and of staff and students to deliver high-quality care
  5. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 5 Benefits of education to patients: - increases consumer satisfaction - improves quality of life - ensures continuity of care - reduces incidence of illness complications - increases compliance with treatment - decreases anxiety - maximizes independence Benefits of education to staff: - enhances job satisfaction - improves therapeutic relationships - increases autonomy in practice - improves knowledge and skills Benefits of preceptor education for nursing students: - prepared clinical preceptors - continuity of teaching/learning from classroom curriculum - evaluation and improvement of student clinical skills Goal:  to increase self-care responsibility of clients and to improve the quality of care delivered by nurses 2. Concepts of Teaching, Learning, Education process vis-à-vis Nursing Process, Historical Foundations for the Teaching Role of the Nurse THE EDUCATION PROCESS DEFINITION OF TERMS:  Education Process: a systematic, sequential, planned course of action on the part of both the teacher and learner to achieve the outcomes of teaching and learning  Teaching/Instruction: a deliberate intervention that involves sharing information and experiences to meet the intended learner outcomes  Learning: a change in behavior (knowledge, skills, and attitudes) that can be observed and measured, and can occur at any time or in any place as a result of exposure to environmental stimuli  Patient Education: the process of helping clients learn health-related behaviors to achieve the goal of optimal health and independence in self-care  Staff Education: the process of helping nurses acquire knowledge, attitudes, and skills to improve the delivery of quality care to the consumer ASSURE Model A useful paradigm to assist nurses to organize and carry out the education process. Analyze the learner State objectives Select instructional methods and materials Use teaching materials Require learner performance Evaluate/revise the teaching/learning process
  6. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 6 Historical Foundations of The Nurse Educator Role •Health education has long been considered a standard care-giving role of the nurse. •Patient teaching is recognized as an independent nursing function. •Nursing practice has expanded to include education in the broad concepts of health and illness. Organizations And Agencies Promulgating Standards And Mandates: 1. NLN –first observed health teaching as an important function within the scope of nursing practice –responsible for identifying course content for curriculum on principles of teaching and learning 2. ANA - responsible for establishing standards and qualifications for practice, including patient teaching 3. ICN - endorses health education as an essential component of nursing care delivery 4. State Nurse Practice Acts - universally includes teaching within the scope of nursing practice 5. JCAHO - accreditation mandates require evidence of patient education to improve outcomes 6. AHA - Patient‘s Bill of Rights ensures that clients receive complete and current information 7. Pew Health Professions Commission - puts forth a set of health profession competencies for the 21st century; over one-half of recommendations pertain to importance of patient and staff education 3. Role of The Nurse As A Health Educator •With at least 3 yrs hospital stays, organizations expect that staff nurses will have to be skilled teachers •They will need to learn the basic principles of teaching and how to apply them •Nurses who spend the majority of their time in the education role such as staff development instructors or educators in collegiate settings have more formal preparation for the educator role. •Provide a holistic approach to care delivery. •Act as facilitators. •Clarify confusing information. •Serves as a coordinator of care. •Assist colleagues in gaining knowledge and skills necessary for the delivery of professional nursing care. CREATE A GROUP, DISCUSS AND ANSWER THE FOLLOWING (seatwork) 1.Is every nurse capable of taking appropriate action to revise the approach to educating the client if the information provided is not comprehended? How? 2.Can every nurse determine whether information given is received and understood? How?
  7. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 7 4. Hallmarks of Effective Teaching In Nursing I.Professional Competence: a. Through knowledge and subject matter b. Polishes skills throughout her career c. Maintains and expands her knowledge in reading, research, clinical practice and continuing education d. Portrays excellent clinical skills and judgment become a positive role model for learner. II.Interpersonal Relationship with Students a. Taking personal interest in learners b. Being sensitive to their feelings and problems, conveying respect for them. c. Alleviating their anxieties d. Being accessible for conferences e. Being fair, permitting learners to express differing points of view III. Teaching Practices •Defined the mechanics, methods, and skills in classroom and clinical teaching. IV.Personal Characteristics •Qualities such as personal magnetism, enthusiasm, cheerfulness, self-control, patience, flexibility, a sense of humor, a good speaking voice, self-confidence, willingness to admit errors, and a caring attitude are all desirable characteristic teachers. V. Evaluation Practices •Valued by students include clearly communicating expectations, providing timely feedback on student progress, correcting students tactfully, being fair in the evaluation process, and giving test that are pertinent to the subject matter. VI. Availability to students •This may take the form for educators of being there in stressful classroom and clinical situations, physically helping students give nursing care, giving appropriate amounts of supervision, freely answering questions and acting as a resource person during clinical learning experiences. 5. Principles of Good Teaching Practice In Undergraduate Education 1.Encourage student-faculty contact 2.Encourage cooperation among students 3.Encourage active learning 4.Give prompt feedback 5.Emphasize time on task 6.Communicate high expectations 7.Respect diverse talents and ways 6. Barriers to Teaching and Obstacles to Learning  Barriers to Teaching – Factors that impede the nurse‘s ability to deliver educational services.  Obstacles to Learning – Factors that negatively affect the ability of the learner to pay attention to and process information. Barriers to Teaching 1. Lack of time. 2. Do not feel confident or competent with their teaching skills.
  8. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 8 3. Personal characteristics of the nurse educator plays an important role in determining the outcome of a teaching-learning interaction. 4. Low priority was often assigned to patient and staff education by administration and supervisory personnel. 5. The environment in the various settings where nurses are expected to teach is not always to carrying out the teaching-learning process. 6. An absence of third-party reimbursement to support patient education relegates teaching and learning to less than high priority status. 7. Some nurses and physicians question whether patient education is effective as a means to improve health outcomes. 8. The type of documentation system used by healthcare agencies has an effect on the quality and quantity of patient teaching. Obstacles to Learning 1.Lack of time to learn. 2.The stress of acute and chronic illness, anxiety, and sensory deficits in patients. 3.Low literacy and functional health illiteracy. 4.Negative influence of the hospital environment. 5.Personal characteristic of the learner. 6.The extent of behavioral changes needed. 7. Lack of support and lack of ongoing positive reinforcement from the nurse and significant others. 8. Denial of learning needs, resentment of authority, and lack of willingness to take responsibility. 9. The inconvenience, complexity, inacessiblity, fragmentation and dehumanization of the healthcare system. 7. Applying Learning Theories To Health Education Practices a. Principles of Learning Different principles vary and apply to different aspects of learning and teaching. 1.Use of general senses – learning is more likely to occur if clients are allowed to practice what they are being taught. 2.Actively involve the patients or clients in the valuing process – relates to teaching method; include lecture, videos, print materials or methods that engage the participants, as discussion, role-playing, small group discussion, question and answer. 3.Provide an environment conducive to learning – should have good lightning and temperature control and comfortable seating with enough space between students. 4.Assess the extent to which the learning is ready to learn – Assessment data can be obtained directly from the client or families or it can be gathered for a variety of other sources such as charts or reports. 5.Determine the perceived relevance of information – Willing to learn what they perceive as being important 6.Repeat Information – Repetition enhances learning. When new information is presented, it be presented several times, in a variety of ways.
  9. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 9 7.Generalize information – Using variety of examples . and applying the information to specific situations in the client‘s life promotes learning and contributes to a better chance of compliance 8.Make learning a pleasant experience – can be accomplished through the frequent encouragement and positive feedback. 9.Begin with what is known, move toward what is known – It should begin with the basics or general information that is known and move toward new information that which is unknown. 10.Present information as in appropriate rate – The rate of information is taught must be suitable to the client, depending on the client‘s knowledge level, a faster or slower phase may be necessary. b. Learning Theories 1. Behaviorist Theories – is a result of a series of conditioned reflexes, and all emotion and through a result of behavior learned through conditioning 2. Cognitive Theories – An active process in which the learner constructs memory base on own knowledge and view of the world. 3. Social Learning Theory – A person is motivated when she sees the possibility of valued outcomes or opposed to rewarding or punishing outcomes. c. Types Of Learning 1.Signal Learning – or the conditioned response, the person develops a general diffuse reaction to a stimulus. 2.Stimulus-Response Learning – Involves developing a voluntary response to a specific stimulus or combination of stimuli. 3.Chaining – is the acquisition of the series of related conditioned responses or S-R connections. 4.Verbal Association – A type of chaining that easily recognized in the process of learning medical terminology. 5.Discrimination Learning – To learn and retain large numbers of chains, the person has to be able to discriminate among them. 6.Concept Learning – Learning how to classify stimuli into groups represented by a common concept. 7.Rule Learning – chain of concepts or a relation of between concepts. 8.Problem Solving – Must be able to recall and apply previously learned rules that relate to the situation. d. Learning Styles As the habitual manner in which the learner receive and perceive information, process it, understand it, value it, store it, and recall it. A. Learning Style Models – People who have a habitual verbal approach to learning represent, in their brains, information they read, see or hear in terms of words or verbal association. B.Cognitive Styles Model – The perception and ordering of knowledge affects how the person learns. C.Field Independence Style – In which items are perceived relatively independently of their surrounding field. D.Matching Learning Styles – To instruction- the effectiveness of matching teaching style to learning styles; and student shown more satisfaction when the teacher matches the student‘s learning style.
  10. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 10 8. Planning and Conducting Classes a. Developing a course outline/syllabus The course outline should include the name of the course, name of instructor, a one- paragraph course description and a list of course objectives, topical outline, teaching method used, the textbook or other readings and methods of evaluation. It helps the learner to gauge first ‗what is to be learned‘ and ‗what is expected of them.‘ b. Formulating Objectives To write objectives that have meaning not just for you but also for the learners. It should reflect what the learner is supposed to do with what is taught. c. Selecting Content The best way to determine how long it will take you to teach the content is to plan it out and then rehearse it orally, (preferably in front of a mirror). Build in time for questions and any active learning techniques you plan to use. d. Selecting Teaching Methods Factors affecting choice of method: -Selection of method depend on the objectives and type of learning you are trying to achieve. -Course content also dictates methodology to some extent. A class on isolation technique may be taught by demonstration, computer simulation or hands-on practice. -Choice of teaching strategy also depends on the abilities and interest of the teacher. -Compatibility between teacher and teaching methods is important, but so compatibility between learners and teaching methods. -Factors that influences the selection of teaching methods is the number of people in the class e. Choosing a textbook/references Considerations should guide you when choosing a textbook, suggest evaluating the content scope and quality, credibility of authorship, format, and issues like cost, permanency, gravity of point. f. Conducting the classes Begin by introducing yourself, Tell a class little about yourself. First session is the best time to communicate your expectations for the course. Review the course syllabus or outline and have time to answer portions about content, methods and assignment. A positive way to end the introductory portion of the course is to try to stimulate the learner‘s appetites for what is to come. C. CHARACTERISTICS OF THE LEARNER 1. Determinants of Learning a. Learner‘s Characteristics -Includes among other culture/ethinicity, literacy, age, health status, educational level, and socio economic status. 1.Culture Defined as invisible patterns that form the normal ways of acting, feeling, judging, perceiving and organizing the world. 2.Literacy The client ability to read and understand what is being read is and essential component of learning. Establishing the reading level and using materials that are consistent with the client‘s ability. 3.Age
  11. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 11 Older adults tend to learn best when the information is relevant to them and has a practical application. Teaching the older adult student present some challenges, although none are irresponsible. 4.Education Level and Status It has been well documented that education level is significantly associated with health status (more educated, more healthier). The more educated the client is the one who seeks treatment earlier in the disease process and the less educated is sicker. 5.Socioeconomic Level The impact of socio-economic level on learning has more to do with being able to use the information being taught rather than the process of learning. b. Assessment of the Learner •To assess the learners to determine their background and how much they already know about the content of the course. Assessment can be done formally by giving pretests or short questionnaire or more informal by asking questions during class. c. Assessing Learning Needs •Assessment aims to provide information about what client wants to know and want to learn. Their beliefs, family dynamics, housing situation, skills, educational levels, fear or concerns about their condition. 2. Motivation and Behavior of The Learner a. Learning Principles 1.Use of general senses – learning is more likely to occur if clients are allowed to practice what they are being taught. 2.Actively involve the patients or clients in the valuing process – relates to teaching method; include lecture, videos, print materials or methods that engage the participants, as discussion, role-playing, small group discussion, question and answer. 3.Provide an environment conducive to learning – should have good lightning and temperature control and comfortable seating with enough space between students. 4.Assess the extent to which the learning is ready to learn – Assessment data can be obtained directly from the client or families or it can be gathered for a variety of other sources such as charts or reports. 5.Determine the perceived relevance of information – Willing to learn what they perceive as being important 6.Repeat Information – Repetition enhances learning. When new information is presented, it be presented several times, in a variety of ways. 7.Generalize information – Using variety of examples . and applying the information to specific situations in the client‘s life promotes learning and contributes to a better chance of compliance 8.Make learning a pleasant experience – can be accomplished through the frequent encouragement and positive feedback. 9.Begin with what is known, move toward what is known – It should begin with the basics or general information that is known and move toward new information that which is unknown.
  12. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 12 10.Present information as in appropriate rate – The rate of information is taught must be suitable to the client, depending on the client‘s knowledge level, a faster or slower phase may be necessary. 3. Literacy and Readability a. Reading Levels of Clients • Many factors that contribute to reading difficulty of PEMS (Printed Educational Materials), factors are readability formulas, long sentence and fully syllabus words. b. Assessing Literacy •People with low literacy often inadvertently give us clues that lead to realization that may have reading comprehension problem. –Not even attempting to read printed materials –Asking to take PEMs at home to discuss with a significant other –Claiming eyeglasses were left at home –Stating that they can‘t read anything, because they‘re too tired or don‘t feel well –Avoiding discussion of written material or asking no questions about it. –Mouthing words as they try to read. c. Teaching Strategies for Low Literate Clients 1. Important to set osbjectives that are realistic for the people‘s level of understanding. 2. Choose the information that will meet the objectives 3. Overload must be avoided when teaching people with low literacy 4. Keep instructions simple by breaking them down into smaller units. 5. Evaluation should take place so you know how the person has learned. 6. Be creative in the way you evaluate learning. d. Developing Educational Printed Materials Whether you are developing a brochure, a pamphlet, or an instruction sheet, the guidelines for maintaining a low readability level and attractiveness for the low literate person are the same.  Organizational Factors 1.Include a short but descriptive title 2.Use brief headings and subheadings 3.Incorporate only one idea per paragraph, and be sure the first sentence is the topic sentence 4. Divide complex instructions into small steps 5. Consider using a question/answer format 6. Address no more than three or four main points 7. Reinforce main points with summary at the end  Linguistic Factors 1.Keep the reading level at grade 5 or 6 to make the material understandable to most low literate persons 2.Use mostly one or two syllable words or short sentences 3.Use a personal and conversational style. For example, ―You should weigh yourself everyday‖, is preferable to ―The person with congestive heart failure should measure body weight everyday.‖ 4.Define technical terms if they must be used. 5. Use words consistently throughout the text. For example, stay with the word pill rather than switching between pill and medicine. 6. Avoid the use of idioms that might mean different things to different people. For example, the term junk food may not be clear to all people.
  13. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 13 7.Use graphics and language that are culturally and age relevant for the intended audience 8.Use active rather than passive voice; for example, ―Take one pill every morning‖ rather than ―A pill should be taken every morning.‖ 9.Incorporate examples and simple analogies to illustrate concepts  Appearance Factors 1.Avoid a cluttered appearance by including enough white space. 2.Include simple diagrams or graphics that are well labeled 3.Use upper- and lowercase letters. All capitals are difficult for everyone to read. 4.Use 10-14 point type in a plain font (serif is preferred). 5.Place emphasized words in bold or underline them, but do not use capitals because they are difficult to read. 6.Use lists when appropriate 7.Try to limit line length to no more than 50 of 60 characters. D. TEACHING STRATEGIES AND METHODOLOGIES FOR TEACHING AND LEARNING 1. Traditional Teaching Strategies a. Lecturing means of conveying facts, information and ideas that could not readily be obtained elsewhere. A great deal of information can be communicated in an one hour lecture. b. Discussion a.Formal Discussion – the topic is answered in advance and the class is asked to prepare to take part in the discussion by reading certain materials or watching a videotape. b.Informal Discussion – May take place spontaneously at any point during the class including at the end of a lecture when the teacher asks ―are there any questions?‖ c. Questioning To assess learner‘s comprehension but don‘t give much thought to using questioning as a teaching strategy. A teacher asks some questions that are designed to wake the students aware of their ignorance. d.Using audiovisuals Audiovisuals simply become time filled and entertaining, serving no real purpose. A range of traditional audiovisuals can be used effectively, from picture and charts to overhead transparencies, slides and videotapes. e. Interactive Lecture The technique of lecture, discussion, questioning and audiovisuals can be effectively blended together into an interaction, illustrated lecture, utilizing the advantages of all the methods and reducing their disadvantages. 2. Activity Based Strategies a.Cooperative Learning Is based on the premise that learners work together and are responsible for not only their own learning but also for the learning of other group members. b. Simulation They are exercises that learners engage in to learning about the real world without the risks of the real world.  FOUR TYPES OF SIMULATION –Simulation Exercise – A controlled representation of a piece of reality that learners can manipulate to better understand the corresponding real situation.
  14. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 14 –Simulation Game – A game that represents real-life situations in which learners compete according to a set of rules in order to win or achieve an objective. –Role-playing – A form of drama in which learners spontaneously act out roles in an interaction involving problems or challenges in human relations. –Case study – An analysis of an incident or situation in which characters and relationships are described, factual or hypothetical events transpire, and problems need to be resolved or solved. c. Problem-based learning is an approach to learning that involves confronting students with real-life problems that provide a stimulus for critical thinking and self-taught content. d.Self-learning Modules also called self-directed learning modules, self-paced learning modules, self- learning packets, and individualized learning activity packages. –Component of Self-learning Modules: a.Introduction and instructions b.Behavioral Objectives c. Pretest d. Learning Activities e. Self-Evaluation f. Post-test 3. Computer Teaching Strategies a. Computer-assisted instruction there can be very effective in the hands of a nurse educator, to be effective, it requires that the program be aimed toward instructional objectives and be on high quality, that learners have sufficient access to computer that there is sufficient technological support and the computer is judged to be the best way to teach the given content. b.Internet a massive complex of computer connections across continents, connecting million of computers. With internet node or a modem, potentially anyone can connect to the internet. c.Virtual reality a computer-based simulated three dimensional environment in which the participant interacts with a virtual world. Advantages of virtual reality simulation over paper and pencil or other computers are many. The ability to practice invasive procedure in a life-like scenario is an extraordinary advantage over previous stimulation format. 4. Distance Learning a.Interactive TV classes learning site to be visible and heard and to allow maximum interaction between teacher and students; and between students and students. Each remote site is similarly equipped, so transmission can occur from any site. b.Via Internet Classes delivered via the internet an online or web-based classes. Such courses are expanding exponentially as academia, business and health care organization are all getting into the business of distance learning and believe that online courses can be cost effective. 5. Teaching Psychomotor Skills a. Approaches to Teaching Skills Teaching psychomotor skills in a college or hospital laboratory can be done in variety of ways. Factors include the type of program, the number of educators available, nature of the
  15. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 15 student body or number of practicing nurses to be taught, availability of technology and philosophy of the program. b. Assessment of Psychomotor Skills Learning Skill performance checklist are common means of organizing skill learning and assessment. Every nurse is familiar with skills checklist because they have been using it. Checklist contain a rating scale with description such as Adequate, Good and Excellent or Poor, Fair and Good or it may be numbered of scale that is added to give a total score. 6. Clinical Teaching a. Purpose of Clinical Laboratory A.It is in the clinical laboratory that many skills are perfected, complex psychomotor skills may be practiced initially in a skills laboratory, but to be mastered. They often require a live rather than simulated situation. B.In the clinical laboratory, the opportunity for observation is an essential element of clinical learning. The skill of observation can be taught in simulated situations. C.Problem-Solving and decision making skills are also referred at the CL. Students should learn the basis of these skills prior to entering the clinical setting. D.Learners also gain organization and time management skills in clinical settings, It is a real clinical practice with the help of the instructor, that learners find how to organize all the data that bombards them. All the intellectual and psychomotor tasks the must perform. E.Cultural Competence – is a skill that can be learned well in the CL. Learners may know a lot of things about how to approach clients from different countries, but they become comfortable and more expert with cross-cultural care when they care for culturally diverse clients. F.Learners of nursing becomes socialized in the CL. They learn which behavior and values are professionally acceptable and learn about professional responsibility. b. Models Of Clinical Teaching Some models of clinical education have been used with some success. A model that relies on keeping nursing students in a skill laboratory until they are proficient with skills. They are sent to the clinical area and are assigned to practice psychomotor and other skills. c. Preparation: Clinical Instruction •Arrangements have been made for clinical units, the educator should set up a meeting with the agency staff that will be involved with the education process. That may include a staff development educator, unit manager, or head nurse. At that meeting, the expectations of both parties can be discussed and actual implementation of the learning experience can be worked out. This is the appropriate time to share clinical learning objectives with the manager or the head nurse. If the staff are familiar with the learning objectives, they can assist learners in meeting them. •After these arrangements have been made, the educator can proceed with the final preparation for clinical. This last step involves making specific assignments for learners on a weekly or daily basis. (if the learners are not working with preceptors). •Staff input can be invaluable in planning assignments. Staff members usually know the patients and families better than the educator does. If the staff are aware of the learning objectives, they can direct the instructor to suitable assignments. •Educators and learners together may choose assignments. In some cases, especially with students who are nearing completion of their educational program, students may choose their own assignments. d. Conducting A Clinical Laboratory Session
  16. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 16 •Preconferences During the preconference, planning of patient care continues. Learners usually share some of the results of their research from the previous day. Tentative nursing diagnoses are discussed, and the assigned learner can discuss possible nursing interventions with the other learners and the instructor. •The Practice Session Combinations of strategies like demonstration with explanations, asking and answering questions, and coaching techniques can be used. Questioning can be used to assist learners in developing problem-solving and decision making skills. Coaching strategies can be used to help learners set goals for themselves, to guide learners through psychomotor skills, and to help them refine their thinking processes. •Observation assignments Learners may be assigned to observe nurses or other professionals performing various aspects of health care that learners usually cannot perform. Learners might be placed, for instance, in an endoscopy room or cardiac catheterization lab for few hours of observation. Given some guidelines to channel their observations, they usually find this a valuable experience. If they can be paired off with nurses whom they can both observe and question, the learning experience may be even better. •Nursing Rounds The purpose of nursing rounds is to expose learners to additional nursing situations and to encourage them to consult each other in planning and evaluating care. Nursing rounds provide many opportunities to apply classroom theory to patient situations and to compare and contrast patient care. •Shift Report Identify shift report as a unique time for learning. Whether the shift report is live or taped, it is a way for students to learn the uniqueness of nursing communication and is a means of professional socialization. •Learning Contracts Defined as written agreement between instructor (or supervisor) and learner spelling out the learner‘s outcome objectives. The learning objectives, the learning resources needed to achieve them, the learning experiences planned, a timeline, and an evaluation plan are included. •Written Assignments The individualized nursing care plan is a standard teaching device. Care plans help learners think like a nurse, in that they use problem-solving techniques to address patient problems, and they use their knowledge of the interdisciplinary health care team as a resource. •Postconferences Postconference time is ideal opportunity for pointing out applications of theory to practice, for analyzing the outcome of hypothesis testing, for group problem solving and for evaluating nursing care. E. ASSESSMENT AND EVALUATION a.Learning Assessment of Clients Patient Assessment Skills - Standard I. Assessment In an assessment the nurse must use all of his or her senses. These include hearing, touching, visual, and therapeutic communication. The cephalocaudal approach is most always used. In other words, assessing a patient from head to toe. The nurse must self aware to be
  17. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 17 able to conduct a thorough assessment. Data collection forms the basis for the next step in standards of care which is diagnosis. - Standard II. Diagnosis A nursing diagnosis is a formal statement that relates to how a client reacts to a real or perceived illness. In making a diagnosis the nurse attempts to formulate steps to assist the client in alleviating and or mediating how they respond to real or perceived illness. -Standard III. Outcome Identification In this process the nurses uses the assessment and diagnosis to set goals for the patient to achieve to attain a greater level of wellness. Such goals may simply be that the patient now comprehends the regime of testing their blood sugar, or perhaps a new mother gleans a sense of security now that she has been instructed in the correct method of breast feeding. •Standard IV. Planning The planning standard is designed around the clients activities while in the hospital environment. Therefore the nurse must plan to teach and demonstrate tasks when the patient is free to learn. •Standard V. Implementation This standard requires that the nurse put to the test the methods and steps designed to help the client achieve their goals. In implementation, the nurse performs the actions necessary for the client‘s plan. If teaching is one of the goals then the nurse would document the time, place, method and information taught. •Standard VI. Evaluation - Evaluation is the final standard. In this step the nurse makes the determination whether or not the goals originally set for the client have been met. If the nurse concludes that the goal or goals have not been met, then the plan has to be revised and documented as such b.Methods of Evaluation Evaluation of Health Education Programs: There should be continuous evaluation. • Evaluation should not be left to the end but should be done from time to time for purpose of making modifications to achieve better results. 1. Questionnaires Questionnaires are simple and effective tools for collecting information from a large number of people. Compared with other ways of collecting information, questionnaires are relatively inexpensive to administer. They can be used to gather information about the community-building process itself (process evaluation) or the results it produced (outcome evaluation). 2. Focus Groups Group interviews are another way to collect information from many people. Most people are familiar with focus groups. A focus group is a small-group gathering conducted specifically to collect information from the group members. During a focus group discussion, between 6 and 12 people, who are similar in one or more ways, are guided through a facilitated discussion on a clearly defined topic (Krueger and Casey, 2000). 3. Interviewing Interviews should be structured, yet conversational. Begin by making the key informant comfortable. Maintain a neutral attitude throughout the interview. Don‘t try to defend your community-building project or argue with the key informant‘s assessment of a situation. Be prepared to probe or use follow-up questions to gather additional information that might clarify why the key informant sees the situation as he or she does. Be sure to take detailed notes—they are essential to accurate analysis.
  18. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 18 4. Observation The aim of observation is to document behavior through watching and listening. Through observation it is possible to see what people are doing, when they do it, where they do it, and how they are doing it. You can use observation to gather information about the community-building process itself (i.e., process evaluation) or the results it produced (i.e., outcome evaluation). c. Qualities of Good Measurement A test's usefulness, according to Bachman and Palmer (2000), can be determined by considering the following measurements qualities of the test: reliability, construct validity, authenticity, interactivity, impact, and practicality. These qualities can easily describe a good language test's usefulness. 1. Test Reliability: The term reliability refers to consistency of measurement. Elaborately, they go on to say that a reliable test score is consistent across different characteristics of the testing situation. Moreover, if test scores are inconsistent, they provide no information about the ability being measured. 2. Construct Validity: The test's reliability and validity are strongly correlated. Any valid test is considered a reliable test; however, not all reliable tests can be can be considered valid (Alderson, 2000). Recently, according to Alderson (2000), ―the term construct validity is used to refer to the general, overarching notion of validity‖. Therefore, the main focus of discussing the test's validity is construct validity, in addition to some issues regarding this test's content validity. According to Bachman and Palmer (2000), the term construct validity refers to the extent to which people can interpret a given test score as an indicator of the abilities or constructs that people want to measure. However, no test is entirely valid because validation is an ongoing process (Weir, 2005). 3. Authenticity: Bachman (1991) defines authenticity as the appropriateness of a language user‘s response to language as communication. However, this definition was too general. Therefore, Bachman and Palmer (2000) divided this idea into two parts. The first relates to the target language's use, which they refer to as authenticity; and they define the second according to its relation to the learners involved in the test. Below is a detailed explanation of authenticity and its implications for the current test. Authenticity relates a test's task to the domain of generalization to which we want our scores' interpretations to be generalized. It potentially affects test takers' perceptions of the test and their performance (Bachman, 2000). 4. Interactiveness: Interactiveness, according to Bachman and Palmer (2000), is ―the extent and type of involvement of the test taker‘s individual characteristics in accomplishing a test task‖ (p. 25). Does the test motivate students? Is the language used in the test's questions and instructions
  19. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 19 appropriate for the students' level? Do the test's items represent the language used in the classroom, as well as the target language? All these questions represent the crucial elements that affect a test's interactiveness. Many recent views consider this notion the core of language teaching and learning. 5. Impact: According to Bachman and Palmer (2000), impact can be defined broadly in terms of the various ways a test's use affects society, an educational system, and the individuals within them. In general terms, a test operates at the macro level of a societal educational system while corresponding to individuals, i.e., test takers, at the micro level. According to the test's developer , society, educational systems, and individuals correlate strongly to this test. 6. Practicality: ―Practicality is the relationship between the resources that will be required in design, development, and use of the test and the resources that will be available for these activities‖ (Bachman and Palmer,2000). They illustrated that this quality is unlike the others because it focuses on how the test is conducted. Moreover, they classified the addressed resources into three types: human resources, material resources, and time. Based on this definition, practicality can be measured by the availability of the resources required to develop and conduct the test. Therefore, our judgment of the language test is whether it is practical or impractical. d. Interaction Process Analysis/ Process Recording Why should a student do a process recording? Process recordings allow students to:  enhance their ability to attend to a conversation with a client and remember it without relying on recording devices  converge listening skills and self-awareness  review the conversation in detail and therefore possibly identify patterns  to write clearly and coherently about the complex thoughts, actions and feelings that comprise their human services practice  reflect on their work, integrating theoretical concepts, skills and values that are being taught in the curriculum Example: PROCESS RECORDING ACTIVITY Observation of Setting Analysis and Recommendations (Identify what facilitated the exchange, what were barriers, and positive and negative aspects of the exchange) The student had introduced herself and stated the purpose of the interview to the patient the evening prior to this process recording. Facilitators: Introduced self the night before and stated purpose Curtains drawn between beds Client relaxed and verbalized excitement about talking with student
  20. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 20 This communication exchange took place at about 9 o‘clock in the morning. The patient, Mrs. M., was in a semi-private room in bed number one which is the bed closest to the door. As a consequence, the room was quite noisy during the exchange since there were other health care workers coming in and out of the room to attend to the other patient. The curtain was drawn between the beds to minimize the noise. Mrs. M., however, requested that the door be left open in case someone wanted to come in and visit. Mrs. M. appeared rather relaxed and verbalized that she was excited to be able to talk with a nursing student. The television was on when the student entered the room but was turned off, with permission, before the process recording began. The room itself was rather cluttered and cramped making it difficult for the student to maneuver in the room. Mrs. M. also had balloons, flowers, and cards that added to the overall atmosphere of the room. Those items made the hospital room look warmer and more comfortable. Turned TV off Room had personal touches Barriers: Semi-private room with roommate present Room entered by care providers for bed 2 Noisy and cramped space Door open—Mrs. M. looking for visitors could prevent her full participation in interaction Interviewer: (Student) Interviewee: (Mrs. M.) Identify Communication Technique Analysis of Interaction (was technique effective, why or why not? Was there anything else that could have been explored?) ―Good morning Mrs. M. We‘re going to go ahead and start the short interview that we talked about yesterday, if that‘s ―Sure, come on in. You can just go ahead and do anything you want, honey.‖ (smiling) Providing Information Telling Mrs. M. what she was doing would put her at ease and make her feel safe and secure.
  21. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 21 okay with you.‖ (using direct eye contact and a friendly tone of voice) Student pulls up a chair and sits near the head of the bed at patient‘s eye level) ―Well, let‘s go ahead and get started. (using direct eye contact). ―Why don‘t you tell me how you feel about going home today?‖ ―Um-huh. (nodding head, using good posture) Student continues to nod intermittently as well as saying ―um- huh‖ or ―yes‖ ―Well (Mrs. M. sighs) I have mixed feelings you see because I really would like to get home so I can work on my geneology records I‘ve been doing. But (pauses) I don‘t want to go home until I‘m completely better. You see, I was in here before and I got this disease from the lady I was sharing the room with. I just know I got it from sitting in the same armchair as her. Then, (sighs and frowns), when I got home I was sick. I started coughing and vomiting. I ended up right back here again (puts emphasis on again). Student positioned herself for active listening (SOLER) Asking relevant questions Continued use of active listening Enhances trust Facilitates communication Conveys interest and involvement Eye contact conveys sincerity, interest, and professionalism To seek information To allow client to take the lead in the conversation and give pertinent information Using positive non- verbal messages lets client know student is interested Use of paraphrasing or clarifying may have been helpful here ―So, you really aren‘t sure you want to go home yet.‖ ―I (um) Oh, I don‘t know. (puzzled tone of voice and puzzled look on face) You see my daughter, she lives in Springfield, and takes care of my Reflecting and Focusing Trying to keep conversation focused May have needed to use a close-ended question here to zero in on only one area.
  22. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 22 ―Has your daughter been in to visit you since you‘ve been in the hospital?‖ ―I see you‘ve gotten balloons and flowers all over there. But no one has been in to visit?‖ husband who has Alzheimer‘s Disease. She thinks that I ought to stay in here for a while longer to be sure I am better before I go home. She takes care of my husband in a home, you know, so she knows a lot about hospitals and stuff like that. ―Mary?‖ (Mrs. M. pauses) No. But I have one son and three daughters you know. They‘re spread out all across the United States. My son just got out of the hospital with some prostate problems so he couldn‘t be here. He‘s a lawyer too so he‘s very busy. And then there are the twins (chuckling). Well, they aren‘t really twins. They are 9 years apart but they look just alike.‖ ―My son called me this morning. He is doing pretty good. He just got discharged yesterday. But my neighbor came to see me yesterday.‖ Probing (Interpreting Information and attempting refocusing Trying to keep conversation on track An effective way to get more information but sometimes you get more information than you need Focusing could have been helpful here Would be interesting to know what prompted this question. If wanting to know why daughter wanted her to remain in the hospital, a more direct question may have worked better. Conversation was becoming idle, needed to ask something like ―How do you plan to manage when you go home?‖ or asking about the neighbor could be used to focus the conversation.
  23. ROOSEVELT COLLEGE SYSTEM Institute of Nursing and Health Education 23 was intent of the student) Changing the subject ―Well good. It sounds like you‘ve been keeping pretty busy in here, then.‖ ―Well my time is up. Thank you for allowing me to talk with you. (direct eye contact) I hope all goes well for you at home.‖ ―Oh yes. And I am so glad. It is boring in here, you know.‖ ―Oh you‘re welcome honey. (smiles) Always glad to help a student. I hope I won‘t have to come back here for a long time.‖ Summarizing Terminating interaction Used to let Mrs. M. know the conversation was near the end. Did not really summarize key points Brought closure but was somewhat abrupt EVALUATION (What is your overall impression of this communication exchange? Was the goal of the interview achieved? Were there any recurring themes in the exchange? What were the interviewers strengths or weaknesses? What was the social value of this exchange?) This process recording conveyed that the student was comfortable talking with Mrs. M. It did convey some difficulty staying focused on the particular issue of concern. Mrs. M. shared a lot of information that was not really relevant to what the student wanted to know. Being comfortable and proficient with the use of paraphrasing, clarifying, and focusing may have helped the student gather the pertinent data needed with the client getting off the subject. Active and attentive listening can give cues to what is really important to a client. In this interaction the client‘s family was very important to her. All in all the interaction was therapeutic, although the primary objective of finding out how she felt about going home was never really met. Follow-up questions were needed to guide the conversation back to that focus and get the information that was sought. The social interaction would have been beneficial to the client regardless of whether the main objective was realized or not. My goals for further communication growth would be: 1. Learn to use additional techniques such as paraphrasing, clarifying, and focusing redirect conversation so I can achieve the intended information. 2. Learn to use a variety of techniques naturally without having to think about them. "The most important practical lesson that can be given to nurses is to teach them what to observe.“ Florence Nightingale
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