1. Case Study
Novae chooses Salmon for best-of-breed web-based
underwriting solution
Salmon design and implement best-of-breed underwriting platform, to provide
Novae the foundation from which they can effectively deliver their services.
Novae Insurance Company (Novae) is a wholly owned subsidiary of
Novae Group plc. Novae’s mission is to provide the London and regional
markets with superior underwriting and first-class service levels.
Providing a range of specialist insurances to clients based predominantly
in the UK and Europe.
“We selected RiskWrite™ Challenge
because it helped us Set up in December 2003, Novae began underwriting in January
2004. Being a start up business, it was imperative to Novae that the
differentiate our business.
technology behind their underwriting process was best-of-breed, as it
RiskWrite™ was designed with would provide the foundation from which they would effectively deliver
the web in mind and Salmon’s their services and support them in establishing themselves in the UK.
Novae wanted to eliminate the manual paper-based processes normally
experience of delivering award
associated with underwriting and implement an end-to-end web-based
winning eCommerce solutions solution that would streamline processes, speed applications processing
combined with their knowledge and keep costs low. The solution needed to offer them all the functionality
of the Insurance market gave to run their business, fully integrate with business critical systems and
be internet based – allowing access from any place at any time.
us the confidence that they
would be the right partner Solution
to support us.” Novae considered a number of solutions from established providers
and selected Salmon and their web-based underwriting solution RiskWrite™
IT Director, Novae Insurance as their underwriting solution of choice.
Novae outsourced all of the IT development, implementation
and support to Salmon who provided:
The underwriting solution (RiskWrite™).
Infrastructure management and resources.
Implementation services.
Hosting.
Training.
Application management and support (November 2009, strategic
partnership extended for a further three years).

2. Benefits
The solution was up and running within 6 weeks. Outsourcing to Salmon
has proved very cost effective and was considered as one of the reasons
Novae were so successful in their first year of trading.
Novae’s unique solution delivers the following benefits:
Flexible product definition.
Web based access.
Dedicated broker portal.
Sophisticated rules engine.
Document generation & repository.
Secure document management.
Bureau message integration.
In March 2007, Novae commissioned an independent Application Review
of RiskWrite™. The review looked at the architecture, infrastructure,
source code, documentation and system handover process. Novae were
delighted with the results as RiskWrite™ came out extremely well in all
areas, especially quality of code and value for money.
About Salmon
Salmon is a highly innovative global systems integrator whose commitment to on-time, on-budget projects
is increasingly embraced by the leading names in retail, insurance and financial services markets. Since 1989,
leading brands have been turning to Salmon for its ability to build, integrate and support business-led systems
that add measurable competitive value to their day-to-day operations – and to their bottom line. Salmon quickly
understand business needs, creates realistic development schedules, and efficiently delivers solutions to plan;
based around an ethos that marries a depth and breadth of development skills, with a management process
that removes virtually all risk from successful project roll-outs. Customers include Argos, Boots, Bristol & West,
Halfords, Novae, Swiss Re and W.R. Berkley.
Salmon is headquartered in Watford, Hertfordshire and has offices in the US, China and Australia.
For more details about Salmon visit www.salmon.com.
Salmon Limited
64 Clarendon Road • Watford • Herts • WD17 1DA
Tel: +44 (0)1923 320000 • Fax: +44 (0)1923 320023 • Email: info@salmon.com
www.salmon.com
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