1. CHRIS ELLIOTT
1 Greencroft
Bridewell
Ashford
Kent TN23 5LG
Home: 01233 620194
Mobile: 07775711674
E Mail: chriselliott@live.co.uk
A dynamic, versatile executive with a highly successful track record in area/retail
management. A creative manager with the ability to originate and realise effective
solutions to everyday problems. A principled leader who recognises that sharing in
the formation of the organisation and personal goals is the first step towards their
achievement.
Achievements:
Area Manager for National Car Parks running 23 car parks across Kent, South
East London & Sussex with a team of 60 staff. Annual turnover of 4 million
Pounds.
Area Manager for British Heart Foundation running up to 15 stores nationwide
Including new company initiatives for furniture & electrical stores and books
& music stores.
Store Group Manager for Klaussner Furniture running 2 shops in Kent, 2 in
Essex.
Store Manager for various Comet stores including Store Manager of one of the
Top ten stores in the country with an annual turnover of £8 million pounds and
Up to 40 members of staff.
CAREER HISTORY
October 2008 – Present Night manager W.D.F. Gatwick airport.
Responsible for the management of 7 airport shops with a turnover of £72m and a
staff of 70 (increasing to 140 at peak times) maximising profitability, controlling
budgets and developing the skills and capabilities of the staff.
Principal Responsibilities:
Customer Service: Established and supervised systems ensuring a
consistently high standard of customer care and
Increasing customer loyalty.
Administration: Optimised store performance and efficiency by
Ensuring all administrative procedures relating to store

2. Operation were adhered to and effectively controlled.
Human Resources: Recruited high calibre employees; trained, motivated,
And appraised staff against objectives. Identified
Development needs. Deployed staff to achieve effective
Scheduling at optimum cost.
Product Display: Rigorously applied all marketing, merchandising and
Product procedures on sales floor and in the warehouse.
Stock Control: To implement regular promotion changes.
Monitored and controlled stock, ensuring optimum
Availability and minimum shrinkage and damage.
Business Development: Developed a local corporate business plan, working
With the airport to maximise sales to passenger numbers.
Health & Safety: Safeguarded customers and employees by ensuring
All staff were aware of and complied with Health, Fire
And Safety regulations.
October 2005 – October 2008 Store Manager, Comet, Canterbury
Responsible for the management of an out-of-town Superstore with a turnover of
£8.5m and a staff of 28 (increasing to 35 at peak times) maximising profitability,
controlling budgets and developing the skills and capabilities of the staff.
Principal Responsibilities:
Customer Service: Established and supervised systems ensuring a
consistently high standard of customer care and
increasing customer loyalty.
Administration: Optimised store performance and efficiency by
ensuring all administrative procedures relating to store
operation were adhered to and effectively controlled.
Human Resources: Recruited high calibre employees; trained, motivated,
and appraised staff against objectives. Identified
development needs. Deployed staff to achieve effective
scheduling at optimum cost.
Product Display: Rigorously applied all marketing, merchandising and
product procedures on sales floor and in the warehouse.
Stock Control: Monitored and controlled stock, ensuring optimum

3. availability and minimum shrinkage and damage.
Business Development: Developed a local corporate business plan, working
towards commercial targets and identifying potential
markets.
Health & Safety: Safeguarded customers and employees by ensuring
all staff were aware of and complied with Health, Fire
and Safety regulations.
March 2002 – October 2005 Area Manager, National Car Parks
Principal Responsibilities:
Responsible for the day to day running of 23 car parks, achieving targets, delivering a
high level of customer service, liasing with local police authorities and councils.
Sales: To achieve and exceed sales targets to ensure all staff maintain a high
level of customer service at all times. To maintain a high level of
cleanliness at all sites.
Profit: To control all levels of profitability and review P & L’s on a regular
basis.
Personnel: To recruit, train, motivate, and discipline staff and review on a
regular basis.
Administration: To regularly send and receive E-mails. To complete paperwork
accurately and on time. To liase with many Head Office
Departments, to respond to regular customer correspondence.
May 1998 – March 2002 Area Manager, British Heart Foundation
Responsible for Area Managing up to 15 new stores and new shop acquisitions to
increase company’s portfolio of furniture & electrical and books & music stores to
100 by the end of 2008.
December 1995– May1998 Klaussner Furniture
Store Group Manager
Responsibilities:
Responsible for managing 4 out-of-town superstores with a combined turnover in

4. Excess of 10 million pounds and a staff of over 20. Maximising profitability
controlling budgets and developing the skills and capabilities of the staff.
May 1987 – December 1995 Comet Group Plc
Store Manager, Maidstone, Kent
Responsibilities:
Responsible for managing an out-of-town superstore including managing up to 40
staff with a turnover in excess of 8 million pounds maximising profitability,
controlling budgets and developing the skills and capabilities of the staff.
TRAINING & QUALIFICATIONS
BTEC Certificate in Management (NVQ level 4)
BTEC Assessor’s Award (qualified to assess NVQ levels 2 & 3)
ADDITIONAL INFORMATION
Date of Birth: 31.01.63
Non-smoker
Full, clean driving licence
Leisure interests: Golf, Travel & Photography
Part time work:
Mystery shopper.