The document provides tips on getting and responding to Google Places reviews. It recommends directly asking customers to leave reviews, including your Google Places link in all marketing materials, using QR codes linked to your listing, and listing on other directories which will share reviews. When responding to reviews, it advises diplomatically addressing negative reviews to preserve reputation, and thanking positive reviewers while offering incentives to return.

1. Google Places Reviews:
How to Get Them and How to
Respond to Them

2. Google Places Reviews:
How to Get Them and How to Respond to Them
• Getting Reviews:
 Ask for them. This is the simplest way to get Google
Places reviews.
- Make it a point to ask them to visit your Google Places
listing and submit a review.
- Remind them that posting a review to your listing is
easy: they simply click on the “Write a Review” button at
the top left-hand corner of your listing and type away.

3. Google Places Reviews:
How to Get Them and How to Respond to Them
• Getting Reviews:
Your Google Places listing link.
Google Places provides you with a personalized link that you
can send to your email or snail mail list to direct people to
your listing and ask for reviews.
You can also include your link on all of your business
correspondence, advertisements and marketing materials.

4. Google Places Reviews:
How to Get Them and How to Respond to Them
• Getting Reviews:
QR codes.
Generate a QR code linked to your Google Places listing and
put it on anything and everything related to your business
that your customers may see, along with a simple request to
visit your listing and write a review.

5. Google Places Reviews:
How to Get Them and How to Respond to Them
• Getting Reviews:
Third-party sources.
List your business in directories like Yelp, Bing, Yahoo!
Business listings, and Foursquare and all reviews submitted to
those sites will automatically link to and be listed on your
Google Places listing.

6. Google Places Reviews:
How to Get Them and How to Respond to Them
• Responding to Reviews:
Negative reviews..
It is important that you preserve your business’ reputation by
responding to reviews promptly and diplomatically. Make a
public attempt to resolve any issues, and express your
perspective in a way that is neither self-justifying nor insulting
to the customer.

7. Google Places Reviews:
How to Get Them and How to Respond to Them
• Responding to Reviews:
Positive reviews.
Thank your satisfied customers for their support, and offer
them incentives to keep coming back. By offering coupons
and referral rewards publicly, via the Google Places listing
forum.

8. Take advantage of everything Google Places has to
offer by enlisting the help of competent professionals
like us, SPANCEPT.
We can be reached via email:
consult@spancept.com
Or
visit us at: www.spancept.com.