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Contoh 1
                 PANDUAN ASAS MENYEDIAKAN LAPORAN KAJIAN TINDAKAN
                              (MENGIKUT FORMAT EPRD)

        Bahagian                 Proses/Penerangan                          Contoh Penulisan
Halaman Kandungaan             Ditulis dalam satu muka surat   Isi kandungan
                                                                Muka surat

                                                                Penghargaan

                                                                Abstrak

                                                                1.0 Refleksi P & P yang lalu
                                                                1
                                                                2.0 Isu Keperihatinan
                                                                3.0 Objektif Kajian
                                                                    3.1 Objektif Am
                                                                    3.2 Objektif Khusus
                                                                4.0 Kumpulan Sasaran
                                                                5.0 Pelaksanaan Kajian
                                                                    5.1 Tinjauan masalah
                                                                    5.2 Analisis Tinjauan Masalah
                                                                    5.3 Tindakan yang dijalankan
                                                                    5.4 Pelaksanaan Tindakan Dan
                                                                Pemerhatian
                                                                         5.4.1 Pelaksanaan Aktiviti 1
                                                                         5.4.2 Pelaksanaan Aktiviti 2
                                                                    5.5 Refleksi Kajian
                                                                6.0 Cadangan Kajian Seterusnya

                                                                Bibliografi

                                                                Lampiran
Penghargaan                    Pihak yang terlibat dengan
                                kajian tindakan terutamanya
                                di peringkat sekolah

Abstrak                        Hendaklah mengandungi :         Kajian ini dijalankan untuk menentukan dan
                           1.   Tujuan                          mengatasi masalah-masalah yang dihadapi
                           2.   Kumpulan sasaran                oleh pelajar Tingkatan 4 semasa menyelesaikan
                                                                persamaan serentak dalam dua anu (satu
                           3.   Fokus kajian tindakan
                                                                linear dan satu tak linear). Seramai 20 orang
                           4.   Tinjauan awal                   pelajar tingkatan 4 dan seorang guru terlibat
                           5.   Perlaksanaan kajian             dalam kajian ini. Perancangan tindakan
                           6.   Dapatan                         difokuskan kepada penguasaan kemahiran
                                                                penyusunan       semula      persamaan      linear,
                               Ditulis dalam satu perenggan    permudahkan            ungkapan          algebra,
                                dan satu muka surat dan         penambahan        dan      penolakan    pecahan
                                single spacing.                 algebra, pemfaktoran ungkapan kuadratik dan
                                                                menyelesaikan persamaan kuadratik. Tinjauan
                               Dicadangkan menggunakan
                                                                awal telah dilaksanakan melalui semakan kerja
                                Font 9/10 dan jenis tulisan     rumah murid, ujian bulanan, peperiksaan
                                Arial/Tahoma                    penggal dan ujian pra.            Hasil tinjauan
                                                                menunjukkan murid tidak mahir dalam
                                                                penyusunan       semula      persamaan      linear,
                                                                permudahkan            ungkapan          algebra,
                                                                penambahan        dan      penolakan    pecahan
                                                                algebra, pemfaktoran ungkapan kuadratik dan
                                                                menyelesaikan persamaan kuadratik. Lima sesi
                                                                pengajaran dan pembelajaran (40-60 minit
                                                                setiap sesi) telah dijalankan dalam tempoh 8
                                                                minggu iaitu pelajar belajar kemahiran yang
                                                                tersebut di atas melalui model konkrit dan
                                                                modul latihan berpandu secara kumpulan.
                                                                Keputusan ujian pos telah menunjukkan
                                                                peningkatan prestasi pelajar.       Pelajar lebih
                                                                berminat       belajar      kemahiran      seperti
                                                                pengembangan ungkapan algebra dan
                                                                pemfaktoran dengan menggunakan model
                                                                konkrit.   Modul     latihan   berpandu       telah
membantu pelajar untuk mengatasi masalah
                                                                      mereka.     Pengajaran dan pembelajaran
                                                                      kemahiran asas untuk menyelesaikan masalah
                                                                      persamaan serentak dalam dua anu (satu
                                                                      linear dan satu tak linear) perlu diperkukuh
                                                                      pada peringkat sekolah menengah rendah.
                                                                      Penggunaan model konkrit boleh membantu
                                                                      pelajar memahami konsep matematik ini.

1. Refleksi Pengajaran dan
     Pembelajaran Lalu          Seperti di dalam kertas cadangan          Seperti di dalam kertas cadangan
                                Spt. dalam m.s 51 & 52
2. Isu /Keperihatinan
      /Masalah Kajian           Seperti di dalam kertas cadangan          Seperti di dalam kertas cadangan

3. Objektif Kajian
                                Seperti di dalam kertas cadangan          Seperti di dalam kertas cadangan
  a. Objektif Am
   b Objektif Khusus
4. Kumpulan Sasaran
                                Seperti di dalam kertas cadangan          Seperti di dalam kertas cadangan

5. Pelaksanaan Kajian                                                 5.3.1   Aktiviti-aktiviti yang dijalankan
                                                                              Sebanyak empat aktiviti telah
5.1 Tinjauan Masalah                                                          dirancang         untuk    membantu
                                   Huraikan secara terperinci                meningkatkan               kemahiran
                                    cara-cara anda mengumpul                  mencongak fakta asas darab
                                    maklumat.            Maklumat             dalam        kalangan     murid-murid
                                    mungkin     telah     diperoleh           kumpulan sasaran saya. Aktiviti-
                                    melalui pemerhatian dalam                 aktiviti tersebut ialah:
                                    bilik     darjah        semasa    AKTIVITI 1 ( Permainan Domino Fakta Asas
                                    murid/pelajar         memberi     Darab )
5.2 Analisis Tinjauan Masalah       respons    kepada       soalan-           1) Aktiviti ini merupakan aktiviti
                                    soalan anda, pemeriksaan                       berkumpulan                yang
                                    buku latihan, sesi temu bual,                  melibatkan pendekatan dua
                                    melalui soal selidik atau ujian                dalam satu iaitu belajar dan
                                    pra dan lain-lain                              bermain dalam satu masa.
                                                                              2) Permainan ini dilaksanakan
5.3      Tindakan       Yang       Semua data yang terkumpul                      mengikut konsep permainan
       Dijalankan                   dimasukkan dalam jadual                        domino         tetapi     dalam
                                    mengikut tajuk-tajuk yang                      permainan        ini    padanan
                                    ditetapkan   tetapi   bukan                    adalah kepada soalan fakta
                                    semua     maklumat     dapat                   asas darab dengan hasil
                                    diguna pakai dalam kajian.                     darabnya atau sebaliknya.
                                                                              3) Selepas menjalankan aktiviti
                                   Tuliskan semua aktiviti, bahan-                ini, murid-murid diberi aktiviti
                                    bahan      dan    cara    anda                 berbentuk individu.
                                    membuat pemerhatian untuk
                                    menguji          keberkesanan     AKTIVITI 2 ( Ujian Cepat Kira Fakta Asas
                                    tindakan/aktiviti yang anda       Darab - 5 minit )
                                    telah    jalankan    ke    arah            1) Aktiviti ini merupakan aktiviti
                                    meningkatkan        kemahiran                 bertulis. Murid-murid diberi
                                    pelajar     bagi   menangani                  satu      set    soalan    yang
                                    masalah yang anda sedang                      mengandungi 60 soalan.
                                    kaji.                                      2) Soalan Cepat Kira Fakta Asas
                                                                                  Darab ini diuji sehingga 9 x 9.
                                                                               3) Murid-murid         dikehendaki
                                                                                  menjawab soalan tersebut
                                                                                  dalam masa 5 minit.
                                                                               4) Tempoh masa mereka habis
                                                                                  menjawab direkodkan.

                                                                      AKTIVITI 3 ( Ujian Cepat Kira Fakta Asas
                                                                      Darab - 4 minit )
                                                                              1) Aktiviti ini sama seperti aktiviti
                                                                                  2. Set soalan yang diberi
                                                                                  kepada murid-murid
                                                                              2) Murid-murid         dikehendaki
menjawab semua soalan
                                                                                           dalam masa 4 minit.
                                                                                   3)   Tempoh masa mereka habis
                                                                                           menjawab direkodkan.

                                                                           AKTIVITI 4 ( Ujian Cepat Kira Fakta Asas
                                                                           Darab - 3 minit )
                                                                                   1) Aktiviti ini sama seperti aktiviti
                                                                                       2 dan 3.
                                                                                   2) Soalan-soalan yang sama
                                                                                       diberikan     kepada     murid-
                                                                                       murid.
                                                                                   3) Murid-murid        dikehendaki
                                                                                       menjawab       semua     soalan
                                                                                       tersebut dalam masa 3 minit.
                                                                                   4) Tempoh masa mereka habis
                                                                                       menjawab direkodkan.



             o     Pelaksanaan            Huraikan cara                   3.0     Seperti yang terdapat di dalam
                   Tindakan                pelaksanaannya                          kertas cadangan tetapi cara
                   dan                                                             penulisan diubah dengan
                   Pemerhatian                                                     menggunakan ayat pelaporan.
                   / Penilaian                                             Langkah-langkah hendaklah diterangkan
                                                                           secara terperinci
                                 i. Pemerhatian
Pelaksanaan                            Sediakan jadual pemerhatian
      Aktiviti 1                         dan/atau huraikan apa-apa
                                         yang dapat dilihat dari segi
                                         perubahan sikap dan repons
                                         pelajar terhadap aktiviti 1,
                                         dan perkara-perkara lain
                                         yang mungkin anda
                                         jangkakan.

                                 ii. Refleksi
                                       Huraikan apa-apa yang
                                           difikirkan guru dari segi
Pelaksanaan                                keberkesanan aktiviti 1 atau
      Aktiviti 2                           kegagalan aktiviti dan sebab-
                                           sebab keadaan ini terjadi

                                 i. Pemerhatian

                                 a) Anda boleh membuat jadual
                                 pemerhatian dan/atau huraikan apa-
                                 apa yang dapat dilihat dari segi
                                 perubahan sikap (respons) pelajar
                                 terhadap aktiviti 2, respons guru dan
                                 perkara-perkara lain yang mungkin
                                 anda jangkakan.

                                 ii. Refleksi

5.5 Refleksi Kajian              b) Huraikan apa-apa yang difikirkan
                                 guru dari segi keberkesanan aktiviti
                                 atau kegagalan aktiviti 2 dan sebab-
                                 sebab ini terjadi

                                 c) Huraian dalam bahagian ini
                                 bergantung kepada jumlah aktiviti
                                 yang telah dijalankan

                                 i. Refleksi Kajian Terhadap Pelajar
                                 a ) Huraikan keberkesanan tindakan
                                 anda dengan menggunakan
                                 data/maklumat yang telah anda
kumpulkan (seperti ujian pasca atau
                     ujian-ujian lain)
                     b) Terangkan perubahan tingkah laku
                     pelajar melalui pemerhatian.
                     c) Terangkan perubahan emosi
                     pelajar yang telah dikumpul melalui
                     temu bual & soal selidik (sekiranya
                     ada)

                     ii. Refleksi Kajian Terhadap Guru
                     1.0       Huraikan perasaan guru
                               terhadap keberkesanan
                               kajian yang telah dijalankan.

                     iii. Refleksi Tentang Proses P & P Yang
                     Telah
                          Dijalankan Secara Keseluruhan
                     2.0       Tuliskan rumusan anda.
6. Cadangan Kajian   Ditulis dalam bentuk perenggan            Kajian tindakan seterusnya yang akan
Seterusnya             i.   Cadangkan isu seterusnya yang      saya jalankan ialah berkaitan dengan isu
                            anda akan kaji.                    ………

                                                               Atau :

                                                               Oleh sebab kajian yang telah saya
                                                               jalankan tidak berjaya, maka saya akan
                                                               menggunakan tindakan / aktiviti-aktiviti
                                                               lain untuk menangani isu ini.
Bibliografi                 Bahan rujukan yang anda           Brown, T. (1987) Language Interaction
                             gunakan hendaklah                 Patterns in Lessons Featuring
                             dicatatkan pada ruangan ini.      Mathematical Investigations. PhD thesis,
                            Menyusun senarai bahan            University of Southampton
                             rujukan mengikut abjad.
                                                               Dunn, T. (1997) Michel Foucault and the
                                                               Politics of Freedom. Thousand Oaks, CA:
                                                               Sage

Lampiran             i. Soal selidik atau bahan-bahan
                        sokongan yang digunakan
                        dimasukkan di dalam ruangan ini.

Rogayah Abdullah
SMK Kempas, JB
CONTOH LAPORAN KAJIAN TINDAKAN
                                (DI HANTAR KE PPD – MENGIKUT FORMAT EPRD)




                                 ENHANCING STUDENTS’ SPEAKING SKILLS
                               IN STATING AND JUSTIFYING POINTS OF VIEW
                                     BY GENRE ANALYSIS APPROACH.

                                                        By
                                           Hjh Hafiza Aini Bte Hj Hassan
                                            Maktab Sultan Abu Bakar
                                                    Johor Bahru

                                                       Abstract

        This research was carried out to assist the students in enhancing their speaking skills in responding to
        Task A in their MUET Speaking Test by using the Genre Analysis approach. There were 8 students
        who were involved. Early observations had been carried out through speaking exercises in
        classrooms. Through the observations, it was seen that the students were having difficulty in fulfilling
        the two tasks- Task A (Individual Presentation) and Task B (Group Discussion). Thus, this research
        focuses on enhancing the students’ speaking skills in Task A, that is the Individual Presentation. In this
        task, the students need to be able to have the skills of stating and justifying their points of view. 5
        lessons were carried out by using the Genre Analysis approach. Students show their understanding
        and positive attitude towards participating in all the activities carried out in the lessons. Lessons via
        Genre Analysis approach should be carried out more often as it gives a clearer guideline to the
        students in mastering English Language as their second language in speaking and writing.

1. Reflection on Previous Teaching and Learning

          I observed that the students were having difficulties in giving their opinions and giving reasons to
support their opinions. As part of MUET examination, the students are required to be able to present and
justify their points of view formally. However, my students demonstrated their inability to perform the tasks
well. They showed lack of confidence during speaking lessons. They showed difficulty even to come up with
one justification to the topics given and could not reason out their answers. Basically, less than 5% of the
students would go beyond stating the first justification to the tasks given despite frequent reminders and
prompts during the activities. Their passive responses were also lack of explanations to the justification that
they produced.
          Due to the predicament of giving even just one justification with no explanation, the students were
unable to go beyond the first minute in presenting their responses. 62% of them responded below 40
seconds. Not only that, they paused a lot during their responses. Half of the class even paused too frequently
when they responded. Although it is a natural phenomenon to pause while verbally responding due to the
thinking process indulged by the brain, the students paused too long. Some of them even paused as long as
30 seconds during their responses. This is a clear indication that the students were facing a serious problem
in giving, what more justifying their points of view. The time factor is crucial as in the actual MUET Speaking
Test, students are only given 2 minutes to perform Task A and the students need to be able to state and
justify sufficient points of view within the time limit.
          The students’ limited experience to the patterns of similar responses in the target language worsen
the scenario. This caused them not to know the best way to present their responses to the tasks given. That
was why they resorted to just state one justification.



2.Research Focus

         The research focused on the speaking skills which are crucial for the students to perform Task A in
MUET Speaking Test. This research was essential as it would assist the students to be more confident in
performing the task given. Their responses would be clearer and thus help the students to be more focused
in delivering their points of view.
         With the anxiety that accompanies them throughout the MUET Speaking Test session, the students
would experience intimidation in preparing and responding to the task. This situation did not help the
students in their performance at all. So, equipping the students with speaking skills via Genre Analysis
approach would help to minimize their nervousness as it prepares the students with the common structures
used in their response.
3. Research Objectives

               a. General Objective
               To tailor a more effective lesson for oral communication by applying the Genre Analysis
        approach in instilling the oral skills of the genre of stating and justifying points of view in the learners’
        response to the tasks similar to Task A in MUET Speaking Test.

                 b. Specific Objectives
                This study was carried out to meet the following specific objectives:
                ii.     To guide the students on exploring and identifying the structure of the genre of
                        stating and justifying points of view with the guidance of the teacher,
                iii.    To assist the students in producing three justifications for the opinion given,
                iv.     To make the students aware of the time limit of their responses – 2 minutes only,
                v.      To highlight and assist the learners in acquiring the salient linguistic features
                        involved in presenting their responses to the tasks similar to Task A in MUET
                        Speaking Test.

4. Target Group

         For this action research, the subjects were purposive, personally hand-picked, abiding the criteria
set. They were currently the students of Upper Six Form (2005) who would be sitting for MUET examination
in July 2005. Since the students in the class were mostly of those who had achieved 7D – 9G, and only a
small number with 3B – 6C in their 1119 English Paper in SPM 2003, I carried out the observation and
treatment on the students who were of the two criteria. 8 students were chosen and grouped into two
different groups. The first group, the mediocre, consisted of those who achieved 3B – 6C in their 1119
English Paper in SPM 2003. The second group involved those with Low English Proficiency (LEP) who only
managed to achieve 7D – 9G in their 1119 English Paper in SPM 2003.

5. Action Implementation

        In order to overcome the problems faced by the students in responding to Task A, certain actions
were taken. The actions were as below:


                 c. Problem Identification
                In collecting the data, I used 2 approaches:
                ii.      Observation
                         The students seemed to shrink in anxiety when they heard from me that they would
                have to perform speaking presentations. It would be impossible to see any one of them to
                volunteer to be their group’s spokesman, what more to go first during presentations.
                         During the presentations, it was not their concern whether the listeners could either
                hear or understand them. They would just state what they had to quickly and be satisfied
                with that.

                iii.    Tests
                        As it is only through tests that we are possible to see students’ real ability, two tests
                were carried out. The first one was a speech presentation where the students were given
                two weeks to prepare a speech on a title of their own choice and present their piece within
                two minutes.
                        The second test was a mock of MUET Speaking Test which was carried out exactly
                as how it would be carried out during the real test. The students came into the room and
                were seated in fours. Each group was called into the room at different time and they were
                not able to hear other groups’ performance.

                 d. Analysis of the Problem

                i.      Observation
                        The reason for the observation was to see how keen the students were with
                speaking presentations. Speaking presentations were done twice a month and the students’
                response were not encouraging. They always answered the announcements of speaking
                assignments with groans.
                        For group presentations, although they knew that they should not have the same
                speaker as their spokesmen, they did try to trick me in asking the same persons to represent
                their groups. Usually they were the ones identified as having the best speaking skills
                compared to the others in the group.
In individual presentations, they were very reluctant to volunteer to perform first.
        Even with two weeks preparation time given, some even said that they were not ready to
        perform their speech with the title of their own choice.

        ii.       Tests
                  In the individual speech, the students did not present clearly. They mumbled their
        words and were not interested to ensure that their listeners could understand them.
                  They also did not use up the whole two minutes provided and this shows that they
        had bad time management. This could also be seen in their mock MUET Speaking Test. A
        few exceeded the two minutes while the rest did not even touch the first minute.
                  In their mock test, the students just tend to go straight to the main issue being stated
        without dealing with the introduction and topic introduction. Instead of giving three reasons to
        justify their views or opinions, they just gave one and were satisfied with it. Their responses
        were also lack of the use of salient linguistic features thus decreased the impact of formality.

        e. Research Methodology

        Based on the observations and tests done, it was clear to me that the students were
oblivious of the structure that they need to follow in order to present their responses. They were also
unable to use the transitional signals correctly and with variety in their responses. Thus, I used the
Genre Analysis approach in order assist the students to respond to the task given better. Genre
Analysis approach was used in assisting the students:
        a. to be aware of the required structure,
        b. to understand the variety and correct usage of the transitional verbs.
The stages of the action research taken are as below:
        i. A pre-test was carried out in order to identify students’ initial level of competency and
             ability in responding to Task A.

        ii.   Five lessons were carried out and they were
               a. Activity 1 – Investigating and identifying the structures of responding to Task A.
               b. Activity 2 – Practicing brainstorming for 3 justifications on various topics within 2
                               minutes for each.
               c. Activity 3 – Going through various transitional signals and the correct usage.
               d. Activity 4 – Practicing on using correct transitional signals for the justifications on
                               various topics.
               e. Activity 5 – Practicing responding to Task A in groups of fours within the time limit of
                               2 minutes for the preparation, and two minutes of individual
                               presentation.
        iii. A post test was carried out to identify the effectiveness of the activities carried out in
              helping to enhance the students’ speaking skills in responding to Task A.
        iv. Instruments used:
            a. Pre and post tests - A digital audio recorder.
                                      A mock MUET Speaking Test.
                                      Real Audio Player
                                      A computer
            b.    Activity 1       – An audio CD of a recorded sample answer for Task A.
                                      A sample answer.
                                      Frequency Checklist
            c.    Activity 2       – An Audio CD of 3 recorded sample answers for Task A.
                                      The transcriptions for the sample answers.
                                      An exercise for brainstorming of the justifications on various
                                      topics.
            d. Activity 3          – Power Point presentation of a sample dialogue.
                                      A list of transitional signals and a task sheet for categorising the
                                      signals based on their proper usage.
            e. Activity 4          - An exercise for practising the use of transitional signals.
            f. Activity 5          – A copy of a mock MUET Speaking Test.

        All instruments used were prepared by me and I personally graded the students myself.

        f.    Implementation of Action and Observation

                  i. Implementation of Pre Test
                 1. The students were put into 2 groups of fours. They were categorised into three
                     different categories (the mediocre and the ones with low English proficiency).
Each group was asked to enter the room in their respective groups without the
                                     presence of the other group. This was to prevent the other group from preparing
                                     their responses beforehand.
                                2.   The students were seated with pairs facing each other. They were given a set of
                                     test which allowed me to have a sampling of their spoken discourse.
                                3.   Once the students were seated, I distributed the task. The students were given 2
                                     minutes to prepare their responses.
                                4.   Each student was given two minutes to present their responses. I took the place
                                     as one of the assessors. I recorded their responses and evaluated them by
                                     using the six-band assessment criteria set by the Malaysian Examinations
                                     Council.
                                5.   Once the first group had finished with the task, another group was called in.
                                     They were given the same task and followed the same procedure. They were
                                     also recorded and evaluated.

                                i. Observation
                                   The students’ evaluation can be seen in the table below:
                                                     Table 1: The bands achieved by the students.

                                                         Student    A                    B   C       D      E     F      G      H
                                                           PT       1                    2   1       1      1     1      1      1

                                    With reference to the Six-Band Assessment Criteria set by the Malaysian
                                Examinations Council, all except one of them were in Band 1, that is the lowest.
                                Only one managed to be in the 2nd band. Looking at the moves carried out, the
                                record of their responses can be seen below:
Table 2: The Moves covered by each student. Graph 1: The Moves covered by each student
                                               .
          Students
                            A    B   C   D   E   F   G   H   %
  Moves
    1     greeting                                       50
                                                                                         8
    2     state situation                                 37.5

    3     state role                                       25                          7
                                                                    Number of Students




    4     state opinion                              100                         6
   4.1    justification 1                              75
                                                                                         5
          explanation of
  4.1a                                                      12.5
          justification 1                                                                4
   4.2    justification 2                               62.5
                                                                                         3
                                                                                         3
          explanation of
  4.2a                                                      12.5
          justification 2                                                                2
   4.3    justification 3                                  25
                                                                                         1
          explanation of
  4.3a                                                        0
          justification 3
                                                                                             1   2   3   4 4.1 4.1a 4.2 4.2a4.3 4.3a 5   6
    5     summarise                                        25

    6     end                                            50                                                        Moves




                                ii. Reflection
                                    From the assessment made, it was clear that all of the students were with low
                                competency. Looking at the moves made, about 59% had been neglected. So, this
                                highlights that the students did not have the skills to present their responses for the
                                task well. They did not justify their reasons and those skills need to be highlighted to
                                them. The matter became worse as they were also showing problems in
                                constructing sentences and some were groping for words.

                         ii. Implementation of Activity 1
                        This was the first stage of the lessons which was carried out with the subjects. This
                was a crucial part as the subjects’ understanding of the structure of the target genre. This
                was the stage where Riggenbach’s (1999) six steps were integrated and adapted,
                     1. I asked the students to brainstorm the structure of the response suitable for Task A
                        in a MUET Speaking Test and listed the structure on the board.
                     2. I distributed a copy of the task which response they were going to listen to.
                     3. I played the recording of a sample answer for the task and asked the students to just
                        listen.
                     4. I played it again and asked them to compare their structure to the one on the CD.
5. I asked the students to signal me to stop for every move the speaker made, name
                   the moves and compare the moves to the structure that they had brainstormed
                   earlier.
                6. Every time a student gave his or her response, I marked the checklist in order to see
                   the frequency.
                7. The students were encouraged to discuss the difference and determine the changes
                   needed to be made to their former structure.
                8. After the students had agreed to the new structure, the recording was played again.
                   The students were again asked to signal me to pause the playback and name the
                   moves                                                                          made.

                     i.       Observation
       Graph 2: The number of responses made by                                         Graph 3: The number of responses each
        student in Playback 1                                                             made by each student in Playback 2

                                   Number of response given by the individual                             Number of response given by the individual
                                                    students:                                                            students:
                                                   Playback 1                                                           Playback 2
                          8                                                                       8

                          7                                                                       7

                          6                                                                       6

                          5                                                                       5

                          4                                                                       4

                       3                                                                          3
                                                                                     Number of response
                                      Graph 4: The number of responses made by
       Number of response

                                                                   2
                       2
                                            each student in Playback 3
                       1                                                                          1


                               A     B    C    D   E     F       G   H                                    A B    C    D   E     F   G   H

                                               Student                   Number of response given by the individual   Student
                                                                                         students:
                                                                                        Playback 3
                                                             8

                                                             7

                                                             6

                                                             5

                                                             4
                                              Number of response
                                                             3

                                                             2
                                                             1

                                                                     A     B   C    D    E    F   G   H

                                                                                    Student




                          During the brainstorming session, the weaker students were at first more to the
                     quiet side and allowing the better ones to take charge (refer to Graph 2). However,
                     after the recording was played for a few times and they had familiarised themselves
                     with the response, a few started to take part in signalling and naming the moves
                     (refer to Graph 3 & 4). They would refer to their friends who were more competent
                     before they give their answers.

                     ii. Reflection

                          It was good for the students of mixed abilities to go through the sessions
                     together. The better one got the discussion started and the weaker ones soon joined
                     in. The weaker ones also had the better one to refer to and that also helped in giving
                     them more confidence to participate in the discussions.
                                 It was also interesting to see how the better one did not try to dominate
                     the discussions. When the weaker ones gained more confidence in participating, the
                     better one had actually gave them the chance to respond.

iii.                          Implementation of Activity 2

               The second stage of the approach required me to expose more samples of the
       same genre to the students. That was the phase when the students were able to enrich
       their knowledge on the genre being analysed. At this point, the students used the
       knowledge gathered in the first stage and labelled the text types accordingly to the
       samples provided. Then, they were given stimuli to practice the language features that
       they had identified
               1. I asked the students to recall and list the text types for the genre of stating
                   and justifying points of view. I listed their answers on the board.
2. I asked them to check if all the moves they had mentioned were correct and
     in order.
 3. I played a sample answer of the similar genre once.
 4. I asked the students to listen to the recording once again, and signal the
     moves.
 5. I did the same way for two more recordings.
 6. I distributed the transcription of the recordings played.
 7. I asked the students to identify and label the text types for the four
     transcripts given.
 8. I discussed the labelling with the students.
 9. I asked them to refer to the transcript again and looked at how the opinions
     were expressed.
 10. I asked the students to give other ways to state opinions and I wrote them
     on the board.
 11. I distributed a handout on stating opinions. I went through the list of samples
     on expressions used to state opinions with the students.
 12. I asked the students to practice giving opinions by using the phrases which
     they had learnt earlier. They were asked to attempt the topics one by one. I
     kept the time, just giving them 2 minutes to prepare their answers before
     they were asked to give their responses. I listed their responses on the
     board. After each topic was discussed, I went through the responses and
     asked the students to correct the responses if there were any grammatical
     errors. This allowed them to be aware of the errors that they had done in
     their responses and at the same time, the students were able to share their
     responses.

 i.    Observation
      Graph 5: The number of responses made by each student in Activity 2


                         9
                         8

                         7

                         6
                         5
                         4
                         3
                         2
                         1


                               1   2   3   4   5   6   7   8




      In the second activity, the students were exposed to more listening activities of
the recorded responses. Graph 5 above shows that even Group 2 could manage to
identify most of the text types in the genre. Exposing them to the recorded responses
also made them realised that they needed to work on their speed and pronunciation
too.
      When they were given the transcript of the recorded responses, they managed
to label the text types. Seeing the responses in written form helped them to see the
distinction of the text types better. The labelling of the text type also helped them to
see the sequence of the responses that they needed to follow when they had to
produce their responses later.

 ii. Reflection

      Since the spoken discourse is dynamic and is more difficult for them to follow
the flow of ideas, they needed more time to listen to the recording and identify the text
types. Although the process of identification took up a long time, with my careful
guidance, the students felt it was worth doing it as it made them understood the layout
of the responses better.
               Exposing the students to a native-like recording is essential as they did
  not have enough contacts with good samples of authentic answers by the native
  speakers. As the result, the students also benefited as they learnt the right
  pronunciations, intonations and thus had a good source for practice. Having the
  printed transcript also helped the students to be aware of the salient linguistic
  features for the production of the genre.
iv. Implementation of Activity 3

        After practicing the expressions for stating opinions, the third stage moved to the
lesson on the use of transitional signals in stating reasons for opinions and justifications.
        1. I asked the students to look at the transcriptions again and look for the
            transitional signals that the speaker used in giving her reasons.
        2. I listed down the signals mentioned by the students.
        3. I distributed a handout on various transitional signals.
        4. I asked the students to classify the listed signals into 5 categories.
        5. After that, I discussed the 5 categories with the students.
        6. Then, I asked the students to refer to the following exercise on the use of
            transitional signals in supporting opinions. I asked the students to use the
            transitional signals that they had discussed earlier to present their reasons
            which they had done in the previous activity.
        7. I called out the students to express their responses verbally one by one and
            allowed the peers to help.

        i.   Observation

            At this stage the students were exposed to various ways of using transitional
        signals in expressing opinions and reasons to justify the points of view. The students
        were more aware of the choices that they had. They said that they always had the
        tendency to keep using the same expressions to state their opinions and reasons,
        and the exercise on the expressions and the application that they made in the
        exercises helped them to be more confident in using other expressions too.

        ii. Reflection

             As the saying goes, practice makes perfect, the students being average and
        weak ones really gained more confidence after umpteen practice of using
        transitional signal for various situations. This also helped them to be aware of the
        different usage of transitional signals and the right way of using them.

         v. Implementation of Activity 4

         At this stage the students were already exposed to various ways in expressing
opinions and reasons to justify the points of view. The students were more aware of the
choices that they had. Now the students need to put their knowledge into practice within the
time limit of 2 minutes for each statement given.

        1.    I distributed a handout on statements.
        2.    I asked the students to attempt one statement at a time. I timed them and
              instructed them to stop at the end of the second minute.
        3.    I called the students one by one to give their responses. I listed their answers
              on the board.
        4.    I encouraged the peers to correct responses with errors with my guidance.

        i.   Observation
                          Graph 6: The number of responses made by
                                each student in Activity 4



                                                  9
                                                  8
                             Number of response




                                                  7
                                                  6
                                                  5
                                                  4
                                                  3
                                                  2
                                                  1


                                                      1   2   3   4   5     6   7   8
                                                                  Student
At this stage, the students were able to use their knowledge on the expressions
                              and transitional signals in producing their responses. They said that they were able
                              to vary their expressions in stating their opinions and reasons, and the exercise on
                              the expressions helped them to be more aware of the 2 minutes and had to force
                              themselves in presenting their answers within the time limit.

                              ii. Reflection

                                  More practices would be a great help to the students. Though they were uneasy
                              and felt disturbed for having to produce their responses within 2 minutes, it would be
                              a blessing in disguise as they would be accustomed to it. Thus, during the real test,
                              they would be more aware of the 2 minutes provided.

                              vi. Implementation of Activity 5

                      This was the last stage, stage 5 where the students had to put into practice of
               what they had learnt in the exercise focusing on situations similar to Task A in MUET
               Speaking Test.

                              1.        I asked the students to sit in their respective groups. I distributed SET 1 to
                                       group 1 and asked them to read the task.
                              2.       Then, I timed them 2 minutes for them to prepare their responses. The
                                       students worked on producing a complete response, based on the text types
                                       to which they were exposed to and the language features which they had
                                       observed and practised in the previous activities.
                              3.       Then, members of the group took turn to present their responses. I recorded
                                       and timed each member’s response.
                              4.       After the group presented their responses, the other group were asked to
                                       give their comments and I guided the discussion session.
                              5.       After the discussion, it was the second group’s turn. I gave them their task
                                       and repeated the same procedure which I carried out with the first group.
                              6.       Each group were given the chance to practice 2 sets each.

                              i.       Observation
Table 2: The Moves covered by the students                                Graph 7: The Moves covered by the students

 Students
                          A        B    C    D   E     F   G   H   %
 Moves

  1     greeting                                           100                                                           8
                                                                                                            Number of Students




  2     state situation                                    100
                                                                                                                                 7
  3     state role                                         100
                                                                                                                                 6
  4     state opinion                                      100

 4.1    justification 1                                    100                                                           5

        explanation of                                                                                                           4
 4.1a                                                           37.5
        justification 1
 4.2    justification 2                                     87.5
                                                                                                                                 3

        explanation of                                                                                                           2
 4.2a                                                             12.5
        justification 2
                                                                                                                                 1
 4.3    justification 3                                        50

        explanation of                                                                                                               1   2   3   4 4.1 4.1a 4.2 4.2a4.3 4.3a 5   6
 4.3a                                                               0
        justification 3
  5     summarise                                               37.5                                                                                        Moves

  6     end                                                100




                                 I could see that at first the students were quite uncomfortable to give their
                              responses with the other group watching and listening. However, after the feedback
                              and discussion session, Table 2 and Graph 7 show that they managed to take the
                              exercise positively. In the second round responding to their second set, the students
                              were more confident and could give better responses.


                                       ii.           Reflection

                                      Naturally, the students were shy to be heard by their friends. However, with
                              persuasions and encouragements, many were able to present their responses
                              better.
g. Reflection on the Research

                 At first, the students found it difficult to come up with enough opinions and reasons within the
        two minutes given. However, with a lot of discussions and oral practices, the students found that they
        were more confident in giving their answers. Even Group 2 would volunteered to give their answers
        first and this showed that they had gained their confidence not just in preparing the responses, but
        also in presenting them aloud in class.
                 I managed to highlight and facilitate the students to produce their responses in the correct
        text types and use the appropriate linguistic features. With the ample oral practices carried out by the
        students, they had gained more confidence and thus, helped them to produce their responses in
        better sentences.
                 The Genre Analysis Approach has allowed the students to be aware of the text types and the
        salient linguistic features which becomes the crutch to these weak students to produce their
        responses to the task given.

6. Suggestion for Future Research

        This research only focused on the individual response to the speaking task. It is crucial especially for
the weaker students in gaining the salient linguistic features. With that, I personally suggest that there should
be another research in helping these weak students in the second task in the MUET Speaking Test, that is
Task B. In this task, the students are required to be able to manage discussions. The research should focus
on ways to highlight the essential features of managing discussions and the proper ways to carry them out,
and help the weak students to understand and be able to carry out discussions properly.




Bibliography

Lim, J.C. (2002) Malaysian University English Test (MUET) – Coursebook. Selangor:Pustaka Sarjana Sdn
Bhd.

Martin, J.K. (1984) ‘Language, register and genre.’ in ECT 418, Language Studies. Children Writing: Reader.
Victoria: Deakin University.

Malaysian Examinations Syndicate. Access date: 9th January,2005 at:
http://www2.moe.gov.my/~lp/spm_lpm.htm

Ng, K. S. et al. (2004) Study Skills for the Malaysian University English Test. Shah Alam: Federal
Publications.

Riggenbach, H. (1999) Discourse Analysis in the Language Classroom. USA: University of Michigan Press.

Roberts, P. (1997) Genre Analysis: A way out of the CUL-DE-SAC. In: The International House
Journal of Education and Development Issue 3 April 1997. Access date December 10, 2004 at:
www.ihworld.com/ihjournal/genre_analysis_paul_roberts.doc

Smith, G. (1997) Learning to Speak and Speaking to Learn. Journal for College Teaching, Vol. 45.:49+.
Access date January 1,2005 at: www.questia.com

Swales, J.M. (1990) Genre Analysis – English in Academic and Research Settings. Cambridge: Cambridge
University Press.

Vale, A., Tan, A., and Ali, M. (2004) Text MUET, A Complete Guide. Selangor : Pearson Malaysia Sdn. Bhd.
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03 Pelaporan( eprd) - contoh

  • 1. Contoh 1 PANDUAN ASAS MENYEDIAKAN LAPORAN KAJIAN TINDAKAN (MENGIKUT FORMAT EPRD) Bahagian Proses/Penerangan Contoh Penulisan Halaman Kandungaan  Ditulis dalam satu muka surat Isi kandungan Muka surat Penghargaan Abstrak 1.0 Refleksi P & P yang lalu 1 2.0 Isu Keperihatinan 3.0 Objektif Kajian 3.1 Objektif Am 3.2 Objektif Khusus 4.0 Kumpulan Sasaran 5.0 Pelaksanaan Kajian 5.1 Tinjauan masalah 5.2 Analisis Tinjauan Masalah 5.3 Tindakan yang dijalankan 5.4 Pelaksanaan Tindakan Dan Pemerhatian 5.4.1 Pelaksanaan Aktiviti 1 5.4.2 Pelaksanaan Aktiviti 2 5.5 Refleksi Kajian 6.0 Cadangan Kajian Seterusnya Bibliografi Lampiran Penghargaan  Pihak yang terlibat dengan kajian tindakan terutamanya di peringkat sekolah Abstrak  Hendaklah mengandungi : Kajian ini dijalankan untuk menentukan dan 1. Tujuan mengatasi masalah-masalah yang dihadapi 2. Kumpulan sasaran oleh pelajar Tingkatan 4 semasa menyelesaikan persamaan serentak dalam dua anu (satu 3. Fokus kajian tindakan linear dan satu tak linear). Seramai 20 orang 4. Tinjauan awal pelajar tingkatan 4 dan seorang guru terlibat 5. Perlaksanaan kajian dalam kajian ini. Perancangan tindakan 6. Dapatan difokuskan kepada penguasaan kemahiran penyusunan semula persamaan linear,  Ditulis dalam satu perenggan permudahkan ungkapan algebra, dan satu muka surat dan penambahan dan penolakan pecahan single spacing. algebra, pemfaktoran ungkapan kuadratik dan menyelesaikan persamaan kuadratik. Tinjauan  Dicadangkan menggunakan awal telah dilaksanakan melalui semakan kerja Font 9/10 dan jenis tulisan rumah murid, ujian bulanan, peperiksaan Arial/Tahoma penggal dan ujian pra. Hasil tinjauan menunjukkan murid tidak mahir dalam penyusunan semula persamaan linear, permudahkan ungkapan algebra, penambahan dan penolakan pecahan algebra, pemfaktoran ungkapan kuadratik dan menyelesaikan persamaan kuadratik. Lima sesi pengajaran dan pembelajaran (40-60 minit setiap sesi) telah dijalankan dalam tempoh 8 minggu iaitu pelajar belajar kemahiran yang tersebut di atas melalui model konkrit dan modul latihan berpandu secara kumpulan. Keputusan ujian pos telah menunjukkan peningkatan prestasi pelajar. Pelajar lebih berminat belajar kemahiran seperti pengembangan ungkapan algebra dan pemfaktoran dengan menggunakan model konkrit. Modul latihan berpandu telah
  • 2. membantu pelajar untuk mengatasi masalah mereka. Pengajaran dan pembelajaran kemahiran asas untuk menyelesaikan masalah persamaan serentak dalam dua anu (satu linear dan satu tak linear) perlu diperkukuh pada peringkat sekolah menengah rendah. Penggunaan model konkrit boleh membantu pelajar memahami konsep matematik ini. 1. Refleksi Pengajaran dan Pembelajaran Lalu Seperti di dalam kertas cadangan Seperti di dalam kertas cadangan Spt. dalam m.s 51 & 52 2. Isu /Keperihatinan /Masalah Kajian Seperti di dalam kertas cadangan Seperti di dalam kertas cadangan 3. Objektif Kajian Seperti di dalam kertas cadangan Seperti di dalam kertas cadangan a. Objektif Am b Objektif Khusus 4. Kumpulan Sasaran Seperti di dalam kertas cadangan Seperti di dalam kertas cadangan 5. Pelaksanaan Kajian 5.3.1 Aktiviti-aktiviti yang dijalankan Sebanyak empat aktiviti telah 5.1 Tinjauan Masalah dirancang untuk membantu  Huraikan secara terperinci meningkatkan kemahiran cara-cara anda mengumpul mencongak fakta asas darab maklumat. Maklumat dalam kalangan murid-murid mungkin telah diperoleh kumpulan sasaran saya. Aktiviti- melalui pemerhatian dalam aktiviti tersebut ialah: bilik darjah semasa AKTIVITI 1 ( Permainan Domino Fakta Asas murid/pelajar memberi Darab ) 5.2 Analisis Tinjauan Masalah respons kepada soalan- 1) Aktiviti ini merupakan aktiviti soalan anda, pemeriksaan berkumpulan yang buku latihan, sesi temu bual, melibatkan pendekatan dua melalui soal selidik atau ujian dalam satu iaitu belajar dan pra dan lain-lain bermain dalam satu masa. 2) Permainan ini dilaksanakan 5.3 Tindakan Yang  Semua data yang terkumpul mengikut konsep permainan Dijalankan dimasukkan dalam jadual domino tetapi dalam mengikut tajuk-tajuk yang permainan ini padanan ditetapkan tetapi bukan adalah kepada soalan fakta semua maklumat dapat asas darab dengan hasil diguna pakai dalam kajian. darabnya atau sebaliknya. 3) Selepas menjalankan aktiviti  Tuliskan semua aktiviti, bahan- ini, murid-murid diberi aktiviti bahan dan cara anda berbentuk individu. membuat pemerhatian untuk menguji keberkesanan AKTIVITI 2 ( Ujian Cepat Kira Fakta Asas tindakan/aktiviti yang anda Darab - 5 minit ) telah jalankan ke arah 1) Aktiviti ini merupakan aktiviti meningkatkan kemahiran bertulis. Murid-murid diberi pelajar bagi menangani satu set soalan yang masalah yang anda sedang mengandungi 60 soalan. kaji. 2) Soalan Cepat Kira Fakta Asas Darab ini diuji sehingga 9 x 9. 3) Murid-murid dikehendaki menjawab soalan tersebut dalam masa 5 minit. 4) Tempoh masa mereka habis menjawab direkodkan. AKTIVITI 3 ( Ujian Cepat Kira Fakta Asas Darab - 4 minit ) 1) Aktiviti ini sama seperti aktiviti 2. Set soalan yang diberi kepada murid-murid 2) Murid-murid dikehendaki
  • 3. menjawab semua soalan dalam masa 4 minit. 3) Tempoh masa mereka habis menjawab direkodkan. AKTIVITI 4 ( Ujian Cepat Kira Fakta Asas Darab - 3 minit ) 1) Aktiviti ini sama seperti aktiviti 2 dan 3. 2) Soalan-soalan yang sama diberikan kepada murid- murid. 3) Murid-murid dikehendaki menjawab semua soalan tersebut dalam masa 3 minit. 4) Tempoh masa mereka habis menjawab direkodkan. o Pelaksanaan  Huraikan cara 3.0 Seperti yang terdapat di dalam Tindakan pelaksanaannya kertas cadangan tetapi cara dan penulisan diubah dengan Pemerhatian menggunakan ayat pelaporan. / Penilaian Langkah-langkah hendaklah diterangkan secara terperinci i. Pemerhatian Pelaksanaan  Sediakan jadual pemerhatian Aktiviti 1 dan/atau huraikan apa-apa yang dapat dilihat dari segi perubahan sikap dan repons pelajar terhadap aktiviti 1, dan perkara-perkara lain yang mungkin anda jangkakan. ii. Refleksi  Huraikan apa-apa yang difikirkan guru dari segi Pelaksanaan keberkesanan aktiviti 1 atau Aktiviti 2 kegagalan aktiviti dan sebab- sebab keadaan ini terjadi i. Pemerhatian a) Anda boleh membuat jadual pemerhatian dan/atau huraikan apa- apa yang dapat dilihat dari segi perubahan sikap (respons) pelajar terhadap aktiviti 2, respons guru dan perkara-perkara lain yang mungkin anda jangkakan. ii. Refleksi 5.5 Refleksi Kajian b) Huraikan apa-apa yang difikirkan guru dari segi keberkesanan aktiviti atau kegagalan aktiviti 2 dan sebab- sebab ini terjadi c) Huraian dalam bahagian ini bergantung kepada jumlah aktiviti yang telah dijalankan i. Refleksi Kajian Terhadap Pelajar a ) Huraikan keberkesanan tindakan anda dengan menggunakan data/maklumat yang telah anda
  • 4. kumpulkan (seperti ujian pasca atau ujian-ujian lain) b) Terangkan perubahan tingkah laku pelajar melalui pemerhatian. c) Terangkan perubahan emosi pelajar yang telah dikumpul melalui temu bual & soal selidik (sekiranya ada) ii. Refleksi Kajian Terhadap Guru 1.0 Huraikan perasaan guru terhadap keberkesanan kajian yang telah dijalankan. iii. Refleksi Tentang Proses P & P Yang Telah Dijalankan Secara Keseluruhan 2.0 Tuliskan rumusan anda. 6. Cadangan Kajian Ditulis dalam bentuk perenggan Kajian tindakan seterusnya yang akan Seterusnya i. Cadangkan isu seterusnya yang saya jalankan ialah berkaitan dengan isu anda akan kaji. ……… Atau : Oleh sebab kajian yang telah saya jalankan tidak berjaya, maka saya akan menggunakan tindakan / aktiviti-aktiviti lain untuk menangani isu ini. Bibliografi  Bahan rujukan yang anda Brown, T. (1987) Language Interaction gunakan hendaklah Patterns in Lessons Featuring dicatatkan pada ruangan ini. Mathematical Investigations. PhD thesis,  Menyusun senarai bahan University of Southampton rujukan mengikut abjad. Dunn, T. (1997) Michel Foucault and the Politics of Freedom. Thousand Oaks, CA: Sage Lampiran i. Soal selidik atau bahan-bahan sokongan yang digunakan dimasukkan di dalam ruangan ini. Rogayah Abdullah SMK Kempas, JB
  • 5. CONTOH LAPORAN KAJIAN TINDAKAN (DI HANTAR KE PPD – MENGIKUT FORMAT EPRD) ENHANCING STUDENTS’ SPEAKING SKILLS IN STATING AND JUSTIFYING POINTS OF VIEW BY GENRE ANALYSIS APPROACH. By Hjh Hafiza Aini Bte Hj Hassan Maktab Sultan Abu Bakar Johor Bahru Abstract This research was carried out to assist the students in enhancing their speaking skills in responding to Task A in their MUET Speaking Test by using the Genre Analysis approach. There were 8 students who were involved. Early observations had been carried out through speaking exercises in classrooms. Through the observations, it was seen that the students were having difficulty in fulfilling the two tasks- Task A (Individual Presentation) and Task B (Group Discussion). Thus, this research focuses on enhancing the students’ speaking skills in Task A, that is the Individual Presentation. In this task, the students need to be able to have the skills of stating and justifying their points of view. 5 lessons were carried out by using the Genre Analysis approach. Students show their understanding and positive attitude towards participating in all the activities carried out in the lessons. Lessons via Genre Analysis approach should be carried out more often as it gives a clearer guideline to the students in mastering English Language as their second language in speaking and writing. 1. Reflection on Previous Teaching and Learning I observed that the students were having difficulties in giving their opinions and giving reasons to support their opinions. As part of MUET examination, the students are required to be able to present and justify their points of view formally. However, my students demonstrated their inability to perform the tasks well. They showed lack of confidence during speaking lessons. They showed difficulty even to come up with one justification to the topics given and could not reason out their answers. Basically, less than 5% of the students would go beyond stating the first justification to the tasks given despite frequent reminders and prompts during the activities. Their passive responses were also lack of explanations to the justification that they produced. Due to the predicament of giving even just one justification with no explanation, the students were unable to go beyond the first minute in presenting their responses. 62% of them responded below 40 seconds. Not only that, they paused a lot during their responses. Half of the class even paused too frequently when they responded. Although it is a natural phenomenon to pause while verbally responding due to the thinking process indulged by the brain, the students paused too long. Some of them even paused as long as 30 seconds during their responses. This is a clear indication that the students were facing a serious problem in giving, what more justifying their points of view. The time factor is crucial as in the actual MUET Speaking Test, students are only given 2 minutes to perform Task A and the students need to be able to state and justify sufficient points of view within the time limit. The students’ limited experience to the patterns of similar responses in the target language worsen the scenario. This caused them not to know the best way to present their responses to the tasks given. That was why they resorted to just state one justification. 2.Research Focus The research focused on the speaking skills which are crucial for the students to perform Task A in MUET Speaking Test. This research was essential as it would assist the students to be more confident in performing the task given. Their responses would be clearer and thus help the students to be more focused in delivering their points of view. With the anxiety that accompanies them throughout the MUET Speaking Test session, the students would experience intimidation in preparing and responding to the task. This situation did not help the students in their performance at all. So, equipping the students with speaking skills via Genre Analysis approach would help to minimize their nervousness as it prepares the students with the common structures used in their response.
  • 6. 3. Research Objectives a. General Objective To tailor a more effective lesson for oral communication by applying the Genre Analysis approach in instilling the oral skills of the genre of stating and justifying points of view in the learners’ response to the tasks similar to Task A in MUET Speaking Test. b. Specific Objectives This study was carried out to meet the following specific objectives: ii. To guide the students on exploring and identifying the structure of the genre of stating and justifying points of view with the guidance of the teacher, iii. To assist the students in producing three justifications for the opinion given, iv. To make the students aware of the time limit of their responses – 2 minutes only, v. To highlight and assist the learners in acquiring the salient linguistic features involved in presenting their responses to the tasks similar to Task A in MUET Speaking Test. 4. Target Group For this action research, the subjects were purposive, personally hand-picked, abiding the criteria set. They were currently the students of Upper Six Form (2005) who would be sitting for MUET examination in July 2005. Since the students in the class were mostly of those who had achieved 7D – 9G, and only a small number with 3B – 6C in their 1119 English Paper in SPM 2003, I carried out the observation and treatment on the students who were of the two criteria. 8 students were chosen and grouped into two different groups. The first group, the mediocre, consisted of those who achieved 3B – 6C in their 1119 English Paper in SPM 2003. The second group involved those with Low English Proficiency (LEP) who only managed to achieve 7D – 9G in their 1119 English Paper in SPM 2003. 5. Action Implementation In order to overcome the problems faced by the students in responding to Task A, certain actions were taken. The actions were as below: c. Problem Identification In collecting the data, I used 2 approaches: ii. Observation The students seemed to shrink in anxiety when they heard from me that they would have to perform speaking presentations. It would be impossible to see any one of them to volunteer to be their group’s spokesman, what more to go first during presentations. During the presentations, it was not their concern whether the listeners could either hear or understand them. They would just state what they had to quickly and be satisfied with that. iii. Tests As it is only through tests that we are possible to see students’ real ability, two tests were carried out. The first one was a speech presentation where the students were given two weeks to prepare a speech on a title of their own choice and present their piece within two minutes. The second test was a mock of MUET Speaking Test which was carried out exactly as how it would be carried out during the real test. The students came into the room and were seated in fours. Each group was called into the room at different time and they were not able to hear other groups’ performance. d. Analysis of the Problem i. Observation The reason for the observation was to see how keen the students were with speaking presentations. Speaking presentations were done twice a month and the students’ response were not encouraging. They always answered the announcements of speaking assignments with groans. For group presentations, although they knew that they should not have the same speaker as their spokesmen, they did try to trick me in asking the same persons to represent their groups. Usually they were the ones identified as having the best speaking skills compared to the others in the group.
  • 7. In individual presentations, they were very reluctant to volunteer to perform first. Even with two weeks preparation time given, some even said that they were not ready to perform their speech with the title of their own choice. ii. Tests In the individual speech, the students did not present clearly. They mumbled their words and were not interested to ensure that their listeners could understand them. They also did not use up the whole two minutes provided and this shows that they had bad time management. This could also be seen in their mock MUET Speaking Test. A few exceeded the two minutes while the rest did not even touch the first minute. In their mock test, the students just tend to go straight to the main issue being stated without dealing with the introduction and topic introduction. Instead of giving three reasons to justify their views or opinions, they just gave one and were satisfied with it. Their responses were also lack of the use of salient linguistic features thus decreased the impact of formality. e. Research Methodology Based on the observations and tests done, it was clear to me that the students were oblivious of the structure that they need to follow in order to present their responses. They were also unable to use the transitional signals correctly and with variety in their responses. Thus, I used the Genre Analysis approach in order assist the students to respond to the task given better. Genre Analysis approach was used in assisting the students: a. to be aware of the required structure, b. to understand the variety and correct usage of the transitional verbs. The stages of the action research taken are as below: i. A pre-test was carried out in order to identify students’ initial level of competency and ability in responding to Task A. ii. Five lessons were carried out and they were a. Activity 1 – Investigating and identifying the structures of responding to Task A. b. Activity 2 – Practicing brainstorming for 3 justifications on various topics within 2 minutes for each. c. Activity 3 – Going through various transitional signals and the correct usage. d. Activity 4 – Practicing on using correct transitional signals for the justifications on various topics. e. Activity 5 – Practicing responding to Task A in groups of fours within the time limit of 2 minutes for the preparation, and two minutes of individual presentation. iii. A post test was carried out to identify the effectiveness of the activities carried out in helping to enhance the students’ speaking skills in responding to Task A. iv. Instruments used: a. Pre and post tests - A digital audio recorder. A mock MUET Speaking Test. Real Audio Player A computer b. Activity 1 – An audio CD of a recorded sample answer for Task A. A sample answer. Frequency Checklist c. Activity 2 – An Audio CD of 3 recorded sample answers for Task A. The transcriptions for the sample answers. An exercise for brainstorming of the justifications on various topics. d. Activity 3 – Power Point presentation of a sample dialogue. A list of transitional signals and a task sheet for categorising the signals based on their proper usage. e. Activity 4 - An exercise for practising the use of transitional signals. f. Activity 5 – A copy of a mock MUET Speaking Test. All instruments used were prepared by me and I personally graded the students myself. f. Implementation of Action and Observation i. Implementation of Pre Test 1. The students were put into 2 groups of fours. They were categorised into three different categories (the mediocre and the ones with low English proficiency).
  • 8. Each group was asked to enter the room in their respective groups without the presence of the other group. This was to prevent the other group from preparing their responses beforehand. 2. The students were seated with pairs facing each other. They were given a set of test which allowed me to have a sampling of their spoken discourse. 3. Once the students were seated, I distributed the task. The students were given 2 minutes to prepare their responses. 4. Each student was given two minutes to present their responses. I took the place as one of the assessors. I recorded their responses and evaluated them by using the six-band assessment criteria set by the Malaysian Examinations Council. 5. Once the first group had finished with the task, another group was called in. They were given the same task and followed the same procedure. They were also recorded and evaluated. i. Observation The students’ evaluation can be seen in the table below: Table 1: The bands achieved by the students. Student A B C D E F G H PT 1 2 1 1 1 1 1 1 With reference to the Six-Band Assessment Criteria set by the Malaysian Examinations Council, all except one of them were in Band 1, that is the lowest. Only one managed to be in the 2nd band. Looking at the moves carried out, the record of their responses can be seen below: Table 2: The Moves covered by each student. Graph 1: The Moves covered by each student . Students A B C D E F G H % Moves 1 greeting     50 8 2 state situation    37.5 3 state role   25 7 Number of Students 4 state opinion         100 6 4.1 justification 1       75 5 explanation of 4.1a  12.5 justification 1 4 4.2 justification 2      62.5 3 3 explanation of 4.2a  12.5 justification 2 2 4.3 justification 3   25 1 explanation of 4.3a 0 justification 3 1 2 3 4 4.1 4.1a 4.2 4.2a4.3 4.3a 5 6 5 summarise   25 6 end     50 Moves ii. Reflection From the assessment made, it was clear that all of the students were with low competency. Looking at the moves made, about 59% had been neglected. So, this highlights that the students did not have the skills to present their responses for the task well. They did not justify their reasons and those skills need to be highlighted to them. The matter became worse as they were also showing problems in constructing sentences and some were groping for words. ii. Implementation of Activity 1 This was the first stage of the lessons which was carried out with the subjects. This was a crucial part as the subjects’ understanding of the structure of the target genre. This was the stage where Riggenbach’s (1999) six steps were integrated and adapted, 1. I asked the students to brainstorm the structure of the response suitable for Task A in a MUET Speaking Test and listed the structure on the board. 2. I distributed a copy of the task which response they were going to listen to. 3. I played the recording of a sample answer for the task and asked the students to just listen. 4. I played it again and asked them to compare their structure to the one on the CD.
  • 9. 5. I asked the students to signal me to stop for every move the speaker made, name the moves and compare the moves to the structure that they had brainstormed earlier. 6. Every time a student gave his or her response, I marked the checklist in order to see the frequency. 7. The students were encouraged to discuss the difference and determine the changes needed to be made to their former structure. 8. After the students had agreed to the new structure, the recording was played again. The students were again asked to signal me to pause the playback and name the moves made. i. Observation Graph 2: The number of responses made by Graph 3: The number of responses each student in Playback 1 made by each student in Playback 2 Number of response given by the individual Number of response given by the individual students: students: Playback 1 Playback 2 8 8 7 7 6 6 5 5 4 4 3 3 Number of response Graph 4: The number of responses made by Number of response 2 2 each student in Playback 3 1 1 A B C D E F G H A B C D E F G H Student Number of response given by the individual Student students: Playback 3 8 7 6 5 4 Number of response 3 2 1 A B C D E F G H Student During the brainstorming session, the weaker students were at first more to the quiet side and allowing the better ones to take charge (refer to Graph 2). However, after the recording was played for a few times and they had familiarised themselves with the response, a few started to take part in signalling and naming the moves (refer to Graph 3 & 4). They would refer to their friends who were more competent before they give their answers. ii. Reflection It was good for the students of mixed abilities to go through the sessions together. The better one got the discussion started and the weaker ones soon joined in. The weaker ones also had the better one to refer to and that also helped in giving them more confidence to participate in the discussions. It was also interesting to see how the better one did not try to dominate the discussions. When the weaker ones gained more confidence in participating, the better one had actually gave them the chance to respond. iii. Implementation of Activity 2 The second stage of the approach required me to expose more samples of the same genre to the students. That was the phase when the students were able to enrich their knowledge on the genre being analysed. At this point, the students used the knowledge gathered in the first stage and labelled the text types accordingly to the samples provided. Then, they were given stimuli to practice the language features that they had identified 1. I asked the students to recall and list the text types for the genre of stating and justifying points of view. I listed their answers on the board.
  • 10. 2. I asked them to check if all the moves they had mentioned were correct and in order. 3. I played a sample answer of the similar genre once. 4. I asked the students to listen to the recording once again, and signal the moves. 5. I did the same way for two more recordings. 6. I distributed the transcription of the recordings played. 7. I asked the students to identify and label the text types for the four transcripts given. 8. I discussed the labelling with the students. 9. I asked them to refer to the transcript again and looked at how the opinions were expressed. 10. I asked the students to give other ways to state opinions and I wrote them on the board. 11. I distributed a handout on stating opinions. I went through the list of samples on expressions used to state opinions with the students. 12. I asked the students to practice giving opinions by using the phrases which they had learnt earlier. They were asked to attempt the topics one by one. I kept the time, just giving them 2 minutes to prepare their answers before they were asked to give their responses. I listed their responses on the board. After each topic was discussed, I went through the responses and asked the students to correct the responses if there were any grammatical errors. This allowed them to be aware of the errors that they had done in their responses and at the same time, the students were able to share their responses. i. Observation Graph 5: The number of responses made by each student in Activity 2 9 8 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 In the second activity, the students were exposed to more listening activities of the recorded responses. Graph 5 above shows that even Group 2 could manage to identify most of the text types in the genre. Exposing them to the recorded responses also made them realised that they needed to work on their speed and pronunciation too. When they were given the transcript of the recorded responses, they managed to label the text types. Seeing the responses in written form helped them to see the distinction of the text types better. The labelling of the text type also helped them to see the sequence of the responses that they needed to follow when they had to produce their responses later. ii. Reflection Since the spoken discourse is dynamic and is more difficult for them to follow the flow of ideas, they needed more time to listen to the recording and identify the text types. Although the process of identification took up a long time, with my careful guidance, the students felt it was worth doing it as it made them understood the layout of the responses better. Exposing the students to a native-like recording is essential as they did not have enough contacts with good samples of authentic answers by the native speakers. As the result, the students also benefited as they learnt the right pronunciations, intonations and thus had a good source for practice. Having the printed transcript also helped the students to be aware of the salient linguistic features for the production of the genre.
  • 11. iv. Implementation of Activity 3 After practicing the expressions for stating opinions, the third stage moved to the lesson on the use of transitional signals in stating reasons for opinions and justifications. 1. I asked the students to look at the transcriptions again and look for the transitional signals that the speaker used in giving her reasons. 2. I listed down the signals mentioned by the students. 3. I distributed a handout on various transitional signals. 4. I asked the students to classify the listed signals into 5 categories. 5. After that, I discussed the 5 categories with the students. 6. Then, I asked the students to refer to the following exercise on the use of transitional signals in supporting opinions. I asked the students to use the transitional signals that they had discussed earlier to present their reasons which they had done in the previous activity. 7. I called out the students to express their responses verbally one by one and allowed the peers to help. i. Observation At this stage the students were exposed to various ways of using transitional signals in expressing opinions and reasons to justify the points of view. The students were more aware of the choices that they had. They said that they always had the tendency to keep using the same expressions to state their opinions and reasons, and the exercise on the expressions and the application that they made in the exercises helped them to be more confident in using other expressions too. ii. Reflection As the saying goes, practice makes perfect, the students being average and weak ones really gained more confidence after umpteen practice of using transitional signal for various situations. This also helped them to be aware of the different usage of transitional signals and the right way of using them. v. Implementation of Activity 4 At this stage the students were already exposed to various ways in expressing opinions and reasons to justify the points of view. The students were more aware of the choices that they had. Now the students need to put their knowledge into practice within the time limit of 2 minutes for each statement given. 1. I distributed a handout on statements. 2. I asked the students to attempt one statement at a time. I timed them and instructed them to stop at the end of the second minute. 3. I called the students one by one to give their responses. I listed their answers on the board. 4. I encouraged the peers to correct responses with errors with my guidance. i. Observation Graph 6: The number of responses made by each student in Activity 4 9 8 Number of response 7 6 5 4 3 2 1 1 2 3 4 5 6 7 8 Student
  • 12. At this stage, the students were able to use their knowledge on the expressions and transitional signals in producing their responses. They said that they were able to vary their expressions in stating their opinions and reasons, and the exercise on the expressions helped them to be more aware of the 2 minutes and had to force themselves in presenting their answers within the time limit. ii. Reflection More practices would be a great help to the students. Though they were uneasy and felt disturbed for having to produce their responses within 2 minutes, it would be a blessing in disguise as they would be accustomed to it. Thus, during the real test, they would be more aware of the 2 minutes provided. vi. Implementation of Activity 5 This was the last stage, stage 5 where the students had to put into practice of what they had learnt in the exercise focusing on situations similar to Task A in MUET Speaking Test. 1. I asked the students to sit in their respective groups. I distributed SET 1 to group 1 and asked them to read the task. 2. Then, I timed them 2 minutes for them to prepare their responses. The students worked on producing a complete response, based on the text types to which they were exposed to and the language features which they had observed and practised in the previous activities. 3. Then, members of the group took turn to present their responses. I recorded and timed each member’s response. 4. After the group presented their responses, the other group were asked to give their comments and I guided the discussion session. 5. After the discussion, it was the second group’s turn. I gave them their task and repeated the same procedure which I carried out with the first group. 6. Each group were given the chance to practice 2 sets each. i. Observation Table 2: The Moves covered by the students Graph 7: The Moves covered by the students Students A B C D E F G H % Moves 1 greeting         100 8 Number of Students 2 state situation         100 7 3 state role         100 6 4 state opinion         100 4.1 justification 1         100 5 explanation of 4 4.1a    37.5 justification 1 4.2 justification 2        87.5 3 explanation of 2 4.2a  12.5 justification 2 1 4.3 justification 3     50 explanation of 1 2 3 4 4.1 4.1a 4.2 4.2a4.3 4.3a 5 6 4.3a 0 justification 3 5 summarise    37.5 Moves 6 end         100 I could see that at first the students were quite uncomfortable to give their responses with the other group watching and listening. However, after the feedback and discussion session, Table 2 and Graph 7 show that they managed to take the exercise positively. In the second round responding to their second set, the students were more confident and could give better responses. ii. Reflection Naturally, the students were shy to be heard by their friends. However, with persuasions and encouragements, many were able to present their responses better.
  • 13. g. Reflection on the Research At first, the students found it difficult to come up with enough opinions and reasons within the two minutes given. However, with a lot of discussions and oral practices, the students found that they were more confident in giving their answers. Even Group 2 would volunteered to give their answers first and this showed that they had gained their confidence not just in preparing the responses, but also in presenting them aloud in class. I managed to highlight and facilitate the students to produce their responses in the correct text types and use the appropriate linguistic features. With the ample oral practices carried out by the students, they had gained more confidence and thus, helped them to produce their responses in better sentences. The Genre Analysis Approach has allowed the students to be aware of the text types and the salient linguistic features which becomes the crutch to these weak students to produce their responses to the task given. 6. Suggestion for Future Research This research only focused on the individual response to the speaking task. It is crucial especially for the weaker students in gaining the salient linguistic features. With that, I personally suggest that there should be another research in helping these weak students in the second task in the MUET Speaking Test, that is Task B. In this task, the students are required to be able to manage discussions. The research should focus on ways to highlight the essential features of managing discussions and the proper ways to carry them out, and help the weak students to understand and be able to carry out discussions properly. Bibliography Lim, J.C. (2002) Malaysian University English Test (MUET) – Coursebook. Selangor:Pustaka Sarjana Sdn Bhd. Martin, J.K. (1984) ‘Language, register and genre.’ in ECT 418, Language Studies. Children Writing: Reader. Victoria: Deakin University. Malaysian Examinations Syndicate. Access date: 9th January,2005 at: http://www2.moe.gov.my/~lp/spm_lpm.htm Ng, K. S. et al. (2004) Study Skills for the Malaysian University English Test. Shah Alam: Federal Publications. Riggenbach, H. (1999) Discourse Analysis in the Language Classroom. USA: University of Michigan Press. Roberts, P. (1997) Genre Analysis: A way out of the CUL-DE-SAC. In: The International House Journal of Education and Development Issue 3 April 1997. Access date December 10, 2004 at: www.ihworld.com/ihjournal/genre_analysis_paul_roberts.doc Smith, G. (1997) Learning to Speak and Speaking to Learn. Journal for College Teaching, Vol. 45.:49+. Access date January 1,2005 at: www.questia.com Swales, J.M. (1990) Genre Analysis – English in Academic and Research Settings. Cambridge: Cambridge University Press. Vale, A., Tan, A., and Ali, M. (2004) Text MUET, A Complete Guide. Selangor : Pearson Malaysia Sdn. Bhd.