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Online Facilitation 13 14 Years On: where are we headed? (or how online facilitation is like the practice of yoga…) Nancy White Full Circle Associates http://www.fullcirc.com Twitter @NancyWhite Presentation Wikihttp://bit.ly/aSwdS2 http://www.flickr.com/photos/aftab/4000723400/
Why yoga? http://www.flickr.com/photos/kaptainkobold/3411087926/
practice http://www.flickr.com/photos/kk/117905289/
Jump off the edge with me? http://www.flickr.com/photos/dennisbarnes/2817664242/
Obligatory (SAP) Legal Disclaimer IN NO EVENT WILL SAP OR TIMO ELLIOTT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR LOST BUSINESS, REVENUE, OR GOODWILL) ARISING IN CONNECTION WITH THESE PROTOTYPES AND/OR THE USE THEREOF, UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR NEGLIGENCE, EVEN IF SAP OR TIMO ELLIOTT HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ANY DAMAGES WHICH MAY BE ASSESSED UPON SAP OR TIMO ELLIOTT FOR ANY REASON. @timoelliott http://www.flickr.com/photos/e_hmm/3589512474/ © SAP 2009 / Page 5
Reciprocity… IN NO EVENT WILL SAP OR TIMO ELLIOTT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR LOST BUSINESS, REVENUE, OR GOODWILL) ARISING IN CONNECTION WITH THESE PROTOTYPES AND/OR THE USE THEREOF, UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR NEGLIGENCE, EVEN IF SAP OR TIMO ELLIOTT HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ANY DAMAGES WHICH MAY BE ASSESSED UPON SAP OR TIMO ELLIOTT FOR ANY REASON. Thanks, TIMO! © SAP 2009 / Page 6 http://www.flickr.com/photos/aussiegall/3024045957/
#ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 7
@NancyWhiteTwitterFeedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 8
“Tweet unto others as you would have them tweet unto you.”Cliff Atkinson@backchannelbook http://www.flickr.com/photos/matthamm/3383916444/
PowerPoint Auto Tweet You can “auto tweet” from presentations using the AutoTweet plugin, available here (Office 2007) or here (Office 2004) Any text between the tags [twitter] and [/twitter] in your notes pages will automatically be tweeted as your give your presentation. © SAP 2009 / Page 10
We are the product of our history, today's practice, and tomorrow's dreams.
http://www.flickr.com/photos/milopeng/23160364/
peeking back a bit… ,[object Object]
Scope Online Facilitation History Sessionhttp://scope.bccampus.ca/mod/forum/discuss.php?d=446
The History of the Student Conferencing Projecthttp://www.umich.edu/~umscp/history.html
Steve Wheeler's Distance Ed Serieshttp://bit.ly/bdLbuY
2004 “History of Online Facilitation”
Tim Winkleman’s paper http://scx.sagepub.com/cgi/content/abstract/11/4/382,[object Object]
Online Facilitation Yahoo Group Posting History: 1999 - 2010
#ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 19
Technology keeps changing what it means to “be together.” http://www.flickr.com/photos/michaelheiss/355852355/
Initially we  mirrored offline forms and  facilitation http://www.flickr.com/photos/djwhelan/499178534/
Social & technical containers are  changing http://www.flickr.com/photos/sizemore/2853594691/
We are now facilitators and technology stewards. http://www.flickr.com/photos/markkelley/1022720488/
From text to…audiovideoimagesmobile devicestime shiftingplace shifting I wonder if @NancyWhitewill talk about “Buzz” in her talk.
Steve Wheeler and “distance”http://bit.ly/bdLbuY For more on the power of visuals, see http://bit.ly/bVxYNn
#ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 27
We notice the emergence of new ways of talking about and practicing facilitation of learning – in any context http://www.flickr.com/photos/kh-67/3339157498/
Networked Learning PatternsGeorge Siemens and Co.     1. Amplifying2. Curating3. Wayfinding and socially-driven sensemaking4. Aggregating5. Filtering6. Modelling7. Persistent presence http://www.connectivism.ca/?p=220
Dave Cormier RhizomaticLearning & Community as Curriculumhttp://davecormier.com
Clay ShirkySocial Media Centric Patterns: PromiseTool Bargain
We have to learn new facilitation patterns, different from what we were used to in the classroom.
Identity
Network effects:intersections, connections,“overwhelm,”scanning,  filtering &  scaling http://www.flickr.com/photos/dsevilla/139656712/
Facilitation as network weaving June Holleyhttp://www.networkweaver.blogspot.com http://www.flickr.com/photos/dr/2048034334/
http://www.flickr.com/photos/irisheyes/375385283/ ...to connect and triangulate externally so we aren't lost, fragmented...
…making things visible… http://www.flickr.com/photos/olahus/460160067/
#ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 38
We dance with dualities, finding the place between old and new practices, structures and places. Image used with permission from Mr. Biggs
Rev. Jim's Blog Focus... AND...
…finding the “we” amongst the “me’s”…
"The positive development of a society in the absence of creative, independently thinking, critical individuals is as inconceivable as the development of an individual in the absence of the stimulus of the community."                                                                              Albert Einstein “Power does not reside in institutions, not even the state or large corporations. It is located in the networks that structure society.”                                                Manuel Castells
communities < - > networksindividual centralityobject centrality http://www.flickr.com/photos/h-k-d/3101206010/
push and pulldeliver and facilitatecontrol and emergenceonline and offline perform and on the side http://www.flickr.com/photos/curlybird/1388426713/in/set-72157602025695868
Stocks and Flows http://www.flickr.com/photos/cogdog/3033873597/
Caption: “Claudia was perfectly concentrated, rode peaks and traversed dips. "Everything is in the breathing" is what her yoga teacher had said. ” …to make easy…iteratively… http://www.flickr.com/photos/sic/98413986/
http://www.flickr.com/photos/didbygraham/3503821401/ Improvise, experiment and learn
 Caption: “Spc. David Kocian…teaches a yoga class at Camp Adder, Iraq. …He began teaching yoga during the 28th CAB's mobilization because Soldiers showed significant interest when they discovered he was an avid student of yoga” …adjust… http://www.flickr.com/photos/soldiersmediacenter/3567950920/
What changes? Us http://www.flickr.com/photos/cristina29/3877552893/
The New Skill? The ability to learn, change, grow and shift habits. Yes, habits. http://www.flickr.com/photos/metrix_feet/3156285876/
What practices & roles might we  introduce? http://www.flickr.com/photos/eriwst/2303608353/
How do we enable people to… ,[object Object]
be in and use communities & networks (people)
express theiridentity

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History & Future of of Online Facilitation

  • 1. Online Facilitation 13 14 Years On: where are we headed? (or how online facilitation is like the practice of yoga…) Nancy White Full Circle Associates http://www.fullcirc.com Twitter @NancyWhite Presentation Wikihttp://bit.ly/aSwdS2 http://www.flickr.com/photos/aftab/4000723400/
  • 4. Jump off the edge with me? http://www.flickr.com/photos/dennisbarnes/2817664242/
  • 5. Obligatory (SAP) Legal Disclaimer IN NO EVENT WILL SAP OR TIMO ELLIOTT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR LOST BUSINESS, REVENUE, OR GOODWILL) ARISING IN CONNECTION WITH THESE PROTOTYPES AND/OR THE USE THEREOF, UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR NEGLIGENCE, EVEN IF SAP OR TIMO ELLIOTT HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ANY DAMAGES WHICH MAY BE ASSESSED UPON SAP OR TIMO ELLIOTT FOR ANY REASON. @timoelliott http://www.flickr.com/photos/e_hmm/3589512474/ © SAP 2009 / Page 5
  • 6. Reciprocity… IN NO EVENT WILL SAP OR TIMO ELLIOTT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE OR LOST BUSINESS, REVENUE, OR GOODWILL) ARISING IN CONNECTION WITH THESE PROTOTYPES AND/OR THE USE THEREOF, UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR NEGLIGENCE, EVEN IF SAP OR TIMO ELLIOTT HAS BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ANY DAMAGES WHICH MAY BE ASSESSED UPON SAP OR TIMO ELLIOTT FOR ANY REASON. Thanks, TIMO! © SAP 2009 / Page 6 http://www.flickr.com/photos/aussiegall/3024045957/
  • 7. #ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 7
  • 8. @NancyWhiteTwitterFeedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 8
  • 9. “Tweet unto others as you would have them tweet unto you.”Cliff Atkinson@backchannelbook http://www.flickr.com/photos/matthamm/3383916444/
  • 10. PowerPoint Auto Tweet You can “auto tweet” from presentations using the AutoTweet plugin, available here (Office 2007) or here (Office 2004) Any text between the tags [twitter] and [/twitter] in your notes pages will automatically be tweeted as your give your presentation. © SAP 2009 / Page 10
  • 11. We are the product of our history, today's practice, and tomorrow's dreams.
  • 13.
  • 14. Scope Online Facilitation History Sessionhttp://scope.bccampus.ca/mod/forum/discuss.php?d=446
  • 15. The History of the Student Conferencing Projecthttp://www.umich.edu/~umscp/history.html
  • 16. Steve Wheeler's Distance Ed Serieshttp://bit.ly/bdLbuY
  • 17. 2004 “History of Online Facilitation”
  • 18.
  • 19.
  • 20. Online Facilitation Yahoo Group Posting History: 1999 - 2010
  • 21.
  • 22.
  • 23. #ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 19
  • 24. Technology keeps changing what it means to “be together.” http://www.flickr.com/photos/michaelheiss/355852355/
  • 25. Initially we mirrored offline forms and facilitation http://www.flickr.com/photos/djwhelan/499178534/
  • 26. Social & technical containers are changing http://www.flickr.com/photos/sizemore/2853594691/
  • 27.
  • 28. We are now facilitators and technology stewards. http://www.flickr.com/photos/markkelley/1022720488/
  • 29. From text to…audiovideoimagesmobile devicestime shiftingplace shifting I wonder if @NancyWhitewill talk about “Buzz” in her talk.
  • 30. Steve Wheeler and “distance”http://bit.ly/bdLbuY For more on the power of visuals, see http://bit.ly/bVxYNn
  • 31. #ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 27
  • 32. We notice the emergence of new ways of talking about and practicing facilitation of learning – in any context http://www.flickr.com/photos/kh-67/3339157498/
  • 33. Networked Learning PatternsGeorge Siemens and Co. 1. Amplifying2. Curating3. Wayfinding and socially-driven sensemaking4. Aggregating5. Filtering6. Modelling7. Persistent presence http://www.connectivism.ca/?p=220
  • 34. Dave Cormier RhizomaticLearning & Community as Curriculumhttp://davecormier.com
  • 35. Clay ShirkySocial Media Centric Patterns: PromiseTool Bargain
  • 36. We have to learn new facilitation patterns, different from what we were used to in the classroom.
  • 38. Network effects:intersections, connections,“overwhelm,”scanning, filtering & scaling http://www.flickr.com/photos/dsevilla/139656712/
  • 39. Facilitation as network weaving June Holleyhttp://www.networkweaver.blogspot.com http://www.flickr.com/photos/dr/2048034334/
  • 40. http://www.flickr.com/photos/irisheyes/375385283/ ...to connect and triangulate externally so we aren't lost, fragmented...
  • 41. …making things visible… http://www.flickr.com/photos/olahus/460160067/
  • 42. #ITC10 Twitter Feedback Slide Use Presentation Mode to view, Click this header to give mouse control back to PowerPoint, change slide, etc. Check the “alternate format” to see more tweets! © SAP 2009 / Page 38
  • 43. We dance with dualities, finding the place between old and new practices, structures and places. Image used with permission from Mr. Biggs
  • 44. Rev. Jim's Blog Focus... AND...
  • 45. …finding the “we” amongst the “me’s”…
  • 46. "The positive development of a society in the absence of creative, independently thinking, critical individuals is as inconceivable as the development of an individual in the absence of the stimulus of the community." Albert Einstein “Power does not reside in institutions, not even the state or large corporations. It is located in the networks that structure society.” Manuel Castells
  • 47. communities < - > networksindividual centralityobject centrality http://www.flickr.com/photos/h-k-d/3101206010/
  • 48. push and pulldeliver and facilitatecontrol and emergenceonline and offline perform and on the side http://www.flickr.com/photos/curlybird/1388426713/in/set-72157602025695868
  • 49. Stocks and Flows http://www.flickr.com/photos/cogdog/3033873597/
  • 50. Caption: “Claudia was perfectly concentrated, rode peaks and traversed dips. "Everything is in the breathing" is what her yoga teacher had said. ” …to make easy…iteratively… http://www.flickr.com/photos/sic/98413986/
  • 52. Caption: “Spc. David Kocian…teaches a yoga class at Camp Adder, Iraq. …He began teaching yoga during the 28th CAB's mobilization because Soldiers showed significant interest when they discovered he was an avid student of yoga” …adjust… http://www.flickr.com/photos/soldiersmediacenter/3567950920/
  • 53. What changes? Us http://www.flickr.com/photos/cristina29/3877552893/
  • 54. The New Skill? The ability to learn, change, grow and shift habits. Yes, habits. http://www.flickr.com/photos/metrix_feet/3156285876/
  • 55. What practices & roles might we introduce? http://www.flickr.com/photos/eriwst/2303608353/
  • 56.
  • 57. be in and use communities & networks (people)
  • 59. find and create content
  • 61. community leaders technology stewards network weavers Independent thinkers
  • 62. What is one area in your work where you want to expand your online facilitation practice?
  • 63. “playing our edge” http://www.flickr.com/photos/pbouchard/2223848043/
  • 64. Revisiting Our Twitter Experiment © SAP 2009 / Page 56
  • 65. “You imagine a spinning top. Stillness is like a perfectly centered top, spinning so fast it appears motionless. It appears this way not because it isn't moving, but because it's spinning at full speed. Stillness is not the absence or negation of energy, life, or movement. Stillness is dynamic. It is unconflicted movement, life in harmony with itself, skill in action. It can be experienced whenever there is total, uninhibited, unconflicted participation in the moment you are in - when you are wholeheartedly present with whatever you are doing. “Erich Schiffmann stillness...
  • 66.

Hinweis der Redaktion

  1. [twitter] To my network, please tweet into our #itc10 session on online facilitation and say hello! [/twitter]This is how the twitter feedback slide looks. We can change the search criteria. This gives the room a line of site to the Twitter conversation – which may be coming from the room, or from out in the world. This extends the value of our time together with others, and can tap into insights beyond the room. Networked learning.
  2. Here is how it looks searching for Tweets that mention @NancyWhite – my Twitter ID. So you can search on a person, a key word or a hash tag. This enables us to be socio-centric or content-centric.So let’s try an experiment that works to facilitate an experience in a room full of people and a connected network where a) not everyone is Twittering and b) perhaps not everyone thinks it is a good idea. [twitter]I’m going to borrow an idea that @busynessgirl shared with me yesterday. She may be online at the airport, so let’s see if she hears this![/twitter]Stand up if you have heard of TwitterStay standing and raise your hand if you think it is useful to use tools like Twitter to augment a presentation like today. Sit down if you think it is either not a good idea in general, or not good for how you like to operate.Stay standing if you have a Twitter accountStay standing if you used it for more than two weeksStay standing if you are using Twitter here, todayThis gives us a line of sight to the range of technology adoption in the people we work with. We have to figure ways to facilitate across this diversity.
  3. So we take a Twitter break. For those not on twitter, you can ask someone near you to Tweet, or you can raise your hand and give a shout out. What year did you start facilitating learning (or anything else) online?
  4. [twitter] Technology keeps changing what it means to “be together.” [/twitter]There are some who think technology determines and totally drives our online interaction. There are those who think technology is value neutral, and our experience is up to us. In our research for “Digital Habitats: stewarding technology for communities” with Etienne Wenger and John Smith, we noticed a pattern through out the history of online interaction via networked computing where communities influenced the development of technology, and technology influenced the development of communities. There is this ongoing intertwingling and interplay. This interplay over time shapes what it means to facilitate online as well. Talk about Twitter ExampleOne of the key bits of this is how technology has changed what it means to be together. Think back to Reverend Jim Groom’s “sermon” yesterday about the power of syndication in blogs at Mary Washington University. The syndication enables them to bring together content across diverse blogs, but by bringing together the content in new configurations, new groups of people can find and potentially interact with others who share a passion about something. We are no longer confined to facilitating “community’ in the classroom, and indeed, we may want to build on where students are already “in community” with others, or bridge outside of the classroom to a wider network. Time shifting – recording things for people to listen or watch later, remixing content through aggregation and even hacking – these also shift what it means to be together.