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The World’s Largest Independent Mobile Ad Network
MOBILE STRATEGY & PLANNING FOR BRANDS
phalgun.raju@inmobi.com
INMOBI: MOBILE INNOVATION PARTNER TO AGENCIES & BRANDS

REACH ~700M USERS GLOBAL MOBILE INTERNET USERS
9 MILLION IN VIETNAM
InMobi: Partnering with Agencies across the entire
ecosystem
Agencies

A
D
V
E
R
T
I
S
E
R
S

Media Buying
Desks

DSPs

Ad
Exchanges

Ad Networks

Sharing
Data/ Social
Tools

SSP

InMobi Studio

Rich Media

InMobi M3

InMobi Studio

Creative
Optimization
InMobi Studio

Retargeting/Location based
targeting
InMobi Retargeting, Geo, Audience

InMobi Studio
Server

Creative Platform
(InMobi Studio, Ad Console)

InMobi CBP
(Conversionbased
pricing), BOLT

Measurement
& Analytics

& Contextual targeting

Agency Ad
Servers

Optimization

Verification
InMobi Ad
Tracker
InMobi LTV
Platform

Targeting & Data Platform
(User platform, Retargeting, Geo,

Contextual, Audience)

DMPs & Data
Aggregators

App Dev Platform

Publisher
Tools

InMobi LTV Platform
InMobi App Publish
InMobi User
Data Platform

Data
Suppliers

App Discovery

Pub Ad Servers

InMobi App Galleries

InMobi M3

Ad Ops / Infrastructure

Tracking & Optimization Platform

D
E
V
E
L
O
P
E
R
S

Developer Platform

(InMobi Ad Tracker, LTV Platform, CBP, BOLT) (App Publish, App Galleries, M3)
INMOBI: LOCAL JAPAC TEAMS, DEEPEST USER REACH, ADVANCED TECHNOLOGY

In-House & Award winning
Mobile Creatives FREE*

245 M Consumers in
APAC/80 M SEA

Mobile Analytics, IQ
Report & Research

The Leading Mobile
Creative Platform

World’s Largest
Independent
Mobile Ad Platform

Universal Analytics
& Research
Solutions

Publisher Monetization

26,000 apps & sites & Mediation Platform

* Above a threshold media spend
INMOBI RESEARCH: VIETNAM USERS SPEND 95 MIN/DAY ON MOBILE

For mobile web users in Vietnam, mobile usage has surpassed
TV, traditional online and news/magazines in terms of time spent
Yesterday, how much time did you spend on the following activities?

9%
13%

35%

4.5 Hrs
18%

Using Mobile (excluding
SMS/Calls)
Watching TV
Online via desktop/laptop
Reading Newspapers/Magazines

25%

Listening to Radio

73% of mobile users are as or more comfortable with mobile
advertising vs. TV or online advertising
Source: Decision Fuel and InMobi research; sample n = 1,183

Minutes
Spent

%
of Time

95

35%

68

25%

47

18%

34

13%

25

9%
70% OF VIETNAMESE SEE MOBILE AS MAIN OR EXCLUSIVE WAY TO GET ONLINE
How do you typically go online/surf the web?
Only via mobile phone

25%

Mostly via mobile phone

45%

Evenly split between mobile
and desktop/laptop

Mostly via a desktop/laptop

25%

5%
0% 10% 20% 30% 40% 50%

Source: Decision Fuel and InMobi research; sample n = 1,183

70%
Mobile 1st
WHERE DO USERS IN VIETNAM CONSUME MOBILE CONTENT?
Mobile is becoming an important companion, particularly for the in
between times
Where do you use mobile for activities like surfing the web?
Lying in bed

70%

Waiting for something

55%

While watching TV

17%

Commuting

16%

Spending time with family

11%

In a meeting or the classroom

10%

Shopping

9%

In the bathroom

6%

At a social event

4%
0%

10%

Source: Decision Fuel and InMobi research; sample n = 1,183

20%

30%

40%

50%

60%

70%

80%
WHAT CONTENT ARE THEY CONSUMING?

Entertainment and Social Media are dominant activity, followed by
games and e-mail
Yesterday, how much time did you spend on your mobile doing the following:

19%

23%
Entertainment
(Music, Videos, et
c.)

Social Media
(e.g.
Facebook, Twitter,
etc.)

14%
15%
E-mail

General Info
(Search, Sports,
News, etc.)

Source: Decision Fuel and InMobi research; sample n = 1,183

7%
Local
Search

16%
Play Games

6%
Shopping
MOBILE HAS HIGHEST INFLUENCE ON PURCHASE DECISIONS
Mobile is most impactful at influencing purchase
decisions, followed by TV
Which two forms of media most impact your purchasing decisions?
0%

10%

20%

30%

40%

50%

60%

5%
6%

2%

11%

17%

22%

42%

31%

53%

33%

33%

39%
49%
58%

Source: Decision Fuel and InMobi research; sample n = 1,062
74% VIETNAM CONSUMERS SAID MOBILE ADVERTISING INFLUENCED PURCHASE

Has mobile advertising ever:
Awareness

Introduced you to something new (35%)

Favorable opinion

Provided you with better options (39%)

Consideration

Shopping

Sale

Source: Decision Fuel and InMobi research, sample n = 1,183

Helped you find something nearby (22%)
Caused you to reconsider a product
(14%)
Influenced your in-store purchase (6%)
Influenced you to buy via your mobile (7%)
How well do you feel you understand mobile
advertising on a scale from 1 to 10?

How are well
Agencies reacting to
audiences moving to
mobile?

24%

42%

48%

50%

50%

1%
2%

5%

2%
3%

14%

2%
3%
5%

12%

3%
3%
6%

9%
12%

Top 5
box
%
10 Expert

9

8%

19%
21%

8

25%
16%

26%
19%

7

15%

What single thing would the mobile advertising industry need
to do in order for you to increase your spend on mobile?

22%

6

17%
18%
16%

20%

18%
14%

22%

13%

4
12%

12%
3

14%

12%

8%
0

8%

11%

12%

2

7%
4%

4%

5

2%

5%
3%

2008
2009
2010
2011
2012
results results results results results

1 No
understandin
g

Source: IAB Snapshot Research
Base: 2008 (115) ; 2009 (106) ; 2010 (160); 2011 (406); 2012 (353)
How it is today

Planning shouldn’t be in silos – Mobile is the
connecting glue across all media

Out of
Home
Print

Mobile

TV
Radio

PC/laptop
MOBILE PERFORMANCE VS OTHER MEDIA

Reach
Mobile

Targeting

100

Internet

90

50

TV

50

Print

40

Radio
Outdoor

60

20

Engagement
70

50

90

20

10

80

40

10

10

40

10

Transaction
80

80

30

10

Viral

60

20

10

10

10

Source: Mary Meeker, Chetan Sharma, January 2011

Efficacy of Mobile Ads vs. Other Media
MOBILE ADVERTISING TIMELINE

Simple Rich
Media Ads
Immersive
Tablet Ads

Banner Ad
2000

2004

2007

Rich Media

Introduced

First Mobile

Experiences

2010

2011

Touch & Gestures

1ST TEXT
AD SMS

Mobile Inline

Introduced

Video

Proprietary

2012
Design Your Audience: Combine attributes within each targeting
capability
Telco/Device

Telco

Model

Manuf.

OS

Country

City

Zip

Geo Fencing

Gender

Education

Language

Ethnicity

INCOME
Income

Auto

Finance

Music

Weather

News

Shoppers

Movie Buffs

Travelers

Moms

Games

Home

Office

Holiday Weekend

Geo Targeting

Demographic*

Content*

Behavioral*

Context*

Retargeting
Clickers

App Owners

Site Visitors

*Not an exhaustive list of attributes under
each targeting capability
VIETNAM AUDIENCE IS ON GLOBAL, REGIONAL AND LOCAL CONTENT
Advertiser challenge: going beyond CTR - Benefit from
best-in-class technologies that measure the success of
interactions and conversions
APP DOWNLOAD & LEAD GEN WITH INMOBI AD TRACKER

Download

Lead Gen

Click to Call
INMOBI AD TRACKER CASE – VODAFONE MOBILE WEB LEADS

Objective: Leads for Vodafone Free Sims

CPL dropped 3X after InMobi IAT
& Optimization was Implemented
Optimal mobile form fills =
5, Weight = 40Kb
INMOBI RESEARCH: Retail Call to Actions
Most popular call-to-actions on retail mobile ad campaigns
Store Locator

45%

Product Info

40%

mCommerce

36%

Sales/Promo

25%

Social

25%

App Download

20%

InMobi Internal Data
EXTEND TVC TO MOBILE VIDEO
PRE-ROLL

INTERACTIVE PREROLL v

v

1

STANDARD/ENHANC
v
ED BANNER

2

CLICK TO RICH
v
MEDIA OR PLAYER

3

VIDEO INTERSTITIAL
v
Promote Coupons / Promotions Example
Drive consumers in-store by
featuring a coupon or promotion
31% of consumers would like to
see coupons to make more use of
mobile ads
Creative Options:
Manufacturer coupons
Retailer specific coupons
QR code integration
INMOBI SHOWCASE VIETNAM: CLOSE UP VALENTINE PROMOTION

CloseUp Valentine on iPad

Landing Page – swipe left / right to see more picture
4
INMOBI SHOWCASE VIETNAM: CLOSE UP VALENTINE WAP SITE
CloseUp Valentine

DANG KY

CloseUp Store
13
INMOBI SHOWCASE VIETNAM: SUNSILK ARLEQUIN

Sunsilk Arlequin on iPad

Click to Landing Page

3
EXTENDING TV: INMOBI SHOWCASE: EXPERIENCE THE PRODUCT

DOVE
HAIR SOLUTION
WATCH VIDEO

Brand Awareness
APAC REGIONAL WINNER
BRONZE GLOBAL WINNER
2012

Video Play

Lead Gen

Click to Share

Coupon

Link to Site

Game
INMOBI SHOWCASE: HANDSET – ADVERGAMING/PRODUCT
EDUCATION
SAMSUNG Galaxy S3

IN-APP ADVERTISING
APAC REGIONAL WINNER
2012

Link to Site

Game

Proprietary & Confidential
INMOBI & LEVI’S: ADVISE THE CONSUMER

Users are driven to
find the right Levi’s Fit

Customize fit through
body type questions

The ideal Levi’s Fit is
identified!
Personalization: InMobi MAC “Share or Buy this Look”
Case Study: Titan

Titan launches its new watch collection in India on InMobi’s
mobile ad network

Client
Titan Industries

Ta rget
SEC A males and females in the
24-40 age group

Pla tform
iPhone, Android and Nokia N
and E Series

O bjective
Promote Titan’s latest watch
collection

Solution
Click-to-rich media ad unit

Results
1 minute and 23 seconds average
engagement

The Challenge

The Solution

The Results

Titan launched a new campaign

InMobi used a click-to-rich media ad

The vivid and interactive capabilities

during the festive season titled “ Stay

unit to drive consumer engagement.

of the rich media galler y allowed the

New” . This campaign also featured

Consumers that clicked through

brand to showcase multiple
INMOBI SHOWCASE: LUXURY – VIP EVENT INVITATION

LANCOME
MIDNIGHT ROSE
.

Save Invite

Link to Site

Video Play Click to Share
INMOBI SHOWCASE: AUTOMOBILE – LEAD GEN & BRANDING

NISSAN X-TRAIL

Store Locator

Lead Gen

Coupon

Link to Site

Click to Share
TABLETS AS PRINT: COACH SHOPPABLE CAMPAIGN

Raise awareness of the product
offering and allow users to visit
the store locator and gift guide
mobile site.

Double Digit %
mobile users took action by
shopping the new gift guide or
finding the store

Higher Conversions: Shopping, Banking, Lead Gen. 1.7X more likely to spend
SOCIAL PERFORMANCE & EARNED THROUGH MOBILE
DRIVE FANS/LIKES
APP INSTALLS ON FB

SHARE AD MESSAGE/
TVC/ INVITE/PROMO

SOCIAL ACTION TO
ACCESS PROMO/INFO

SHARE/TWEET/LIKE
FIRST TO:
Download Coupon
Download whitepaper
Access special promo
IN-AD LIVE DATA: InMobi SmartAds & IAB Rising Star
Formats

WEATHER
LOCATION
LIVE-DATA FEED
Reebok IPL: Track Engagement From Awareness to Purchase

Awareness
Favorable Opinion

Engagement Metric: Click-through of 1.75%
Engagement Metric: 50% tested both t-shirt styles,
50% tried only one T-shirt style

Consideration

Engagement Metric: 84.5% users downloaded coupon

Shopping

Engagement Metric: 12% users used FB share feature
>20% used shop locator

Sale

Engagement Metric: 3.5% of users entered store with coupon
Note: Engagement figures for “Sale” and “Shopping” purely indicative
Simplifying Mobile
Phalgun.Raju@inmobi.com

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World's Largest Independent Mobile Ad Network Strategies

  • 1. The World’s Largest Independent Mobile Ad Network MOBILE STRATEGY & PLANNING FOR BRANDS phalgun.raju@inmobi.com
  • 2. INMOBI: MOBILE INNOVATION PARTNER TO AGENCIES & BRANDS REACH ~700M USERS GLOBAL MOBILE INTERNET USERS 9 MILLION IN VIETNAM
  • 3. InMobi: Partnering with Agencies across the entire ecosystem Agencies A D V E R T I S E R S Media Buying Desks DSPs Ad Exchanges Ad Networks Sharing Data/ Social Tools SSP InMobi Studio Rich Media InMobi M3 InMobi Studio Creative Optimization InMobi Studio Retargeting/Location based targeting InMobi Retargeting, Geo, Audience InMobi Studio Server Creative Platform (InMobi Studio, Ad Console) InMobi CBP (Conversionbased pricing), BOLT Measurement & Analytics & Contextual targeting Agency Ad Servers Optimization Verification InMobi Ad Tracker InMobi LTV Platform Targeting & Data Platform (User platform, Retargeting, Geo, Contextual, Audience) DMPs & Data Aggregators App Dev Platform Publisher Tools InMobi LTV Platform InMobi App Publish InMobi User Data Platform Data Suppliers App Discovery Pub Ad Servers InMobi App Galleries InMobi M3 Ad Ops / Infrastructure Tracking & Optimization Platform D E V E L O P E R S Developer Platform (InMobi Ad Tracker, LTV Platform, CBP, BOLT) (App Publish, App Galleries, M3)
  • 4. INMOBI: LOCAL JAPAC TEAMS, DEEPEST USER REACH, ADVANCED TECHNOLOGY In-House & Award winning Mobile Creatives FREE* 245 M Consumers in APAC/80 M SEA Mobile Analytics, IQ Report & Research The Leading Mobile Creative Platform World’s Largest Independent Mobile Ad Platform Universal Analytics & Research Solutions Publisher Monetization 26,000 apps & sites & Mediation Platform * Above a threshold media spend
  • 5. INMOBI RESEARCH: VIETNAM USERS SPEND 95 MIN/DAY ON MOBILE For mobile web users in Vietnam, mobile usage has surpassed TV, traditional online and news/magazines in terms of time spent Yesterday, how much time did you spend on the following activities? 9% 13% 35% 4.5 Hrs 18% Using Mobile (excluding SMS/Calls) Watching TV Online via desktop/laptop Reading Newspapers/Magazines 25% Listening to Radio 73% of mobile users are as or more comfortable with mobile advertising vs. TV or online advertising Source: Decision Fuel and InMobi research; sample n = 1,183 Minutes Spent % of Time 95 35% 68 25% 47 18% 34 13% 25 9%
  • 6. 70% OF VIETNAMESE SEE MOBILE AS MAIN OR EXCLUSIVE WAY TO GET ONLINE How do you typically go online/surf the web? Only via mobile phone 25% Mostly via mobile phone 45% Evenly split between mobile and desktop/laptop Mostly via a desktop/laptop 25% 5% 0% 10% 20% 30% 40% 50% Source: Decision Fuel and InMobi research; sample n = 1,183 70% Mobile 1st
  • 7. WHERE DO USERS IN VIETNAM CONSUME MOBILE CONTENT? Mobile is becoming an important companion, particularly for the in between times Where do you use mobile for activities like surfing the web? Lying in bed 70% Waiting for something 55% While watching TV 17% Commuting 16% Spending time with family 11% In a meeting or the classroom 10% Shopping 9% In the bathroom 6% At a social event 4% 0% 10% Source: Decision Fuel and InMobi research; sample n = 1,183 20% 30% 40% 50% 60% 70% 80%
  • 8. WHAT CONTENT ARE THEY CONSUMING? Entertainment and Social Media are dominant activity, followed by games and e-mail Yesterday, how much time did you spend on your mobile doing the following: 19% 23% Entertainment (Music, Videos, et c.) Social Media (e.g. Facebook, Twitter, etc.) 14% 15% E-mail General Info (Search, Sports, News, etc.) Source: Decision Fuel and InMobi research; sample n = 1,183 7% Local Search 16% Play Games 6% Shopping
  • 9. MOBILE HAS HIGHEST INFLUENCE ON PURCHASE DECISIONS Mobile is most impactful at influencing purchase decisions, followed by TV Which two forms of media most impact your purchasing decisions? 0% 10% 20% 30% 40% 50% 60% 5% 6% 2% 11% 17% 22% 42% 31% 53% 33% 33% 39% 49% 58% Source: Decision Fuel and InMobi research; sample n = 1,062
  • 10. 74% VIETNAM CONSUMERS SAID MOBILE ADVERTISING INFLUENCED PURCHASE Has mobile advertising ever: Awareness Introduced you to something new (35%) Favorable opinion Provided you with better options (39%) Consideration Shopping Sale Source: Decision Fuel and InMobi research, sample n = 1,183 Helped you find something nearby (22%) Caused you to reconsider a product (14%) Influenced your in-store purchase (6%) Influenced you to buy via your mobile (7%)
  • 11. How well do you feel you understand mobile advertising on a scale from 1 to 10? How are well Agencies reacting to audiences moving to mobile? 24% 42% 48% 50% 50% 1% 2% 5% 2% 3% 14% 2% 3% 5% 12% 3% 3% 6% 9% 12% Top 5 box % 10 Expert 9 8% 19% 21% 8 25% 16% 26% 19% 7 15% What single thing would the mobile advertising industry need to do in order for you to increase your spend on mobile? 22% 6 17% 18% 16% 20% 18% 14% 22% 13% 4 12% 12% 3 14% 12% 8% 0 8% 11% 12% 2 7% 4% 4% 5 2% 5% 3% 2008 2009 2010 2011 2012 results results results results results 1 No understandin g Source: IAB Snapshot Research Base: 2008 (115) ; 2009 (106) ; 2010 (160); 2011 (406); 2012 (353)
  • 12. How it is today Planning shouldn’t be in silos – Mobile is the connecting glue across all media Out of Home Print Mobile TV Radio PC/laptop
  • 13. MOBILE PERFORMANCE VS OTHER MEDIA Reach Mobile Targeting 100 Internet 90 50 TV 50 Print 40 Radio Outdoor 60 20 Engagement 70 50 90 20 10 80 40 10 10 40 10 Transaction 80 80 30 10 Viral 60 20 10 10 10 Source: Mary Meeker, Chetan Sharma, January 2011 Efficacy of Mobile Ads vs. Other Media
  • 14. MOBILE ADVERTISING TIMELINE Simple Rich Media Ads Immersive Tablet Ads Banner Ad 2000 2004 2007 Rich Media Introduced First Mobile Experiences 2010 2011 Touch & Gestures 1ST TEXT AD SMS Mobile Inline Introduced Video Proprietary 2012
  • 15. Design Your Audience: Combine attributes within each targeting capability Telco/Device Telco Model Manuf. OS Country City Zip Geo Fencing Gender Education Language Ethnicity INCOME Income Auto Finance Music Weather News Shoppers Movie Buffs Travelers Moms Games Home Office Holiday Weekend Geo Targeting Demographic* Content* Behavioral* Context* Retargeting Clickers App Owners Site Visitors *Not an exhaustive list of attributes under each targeting capability
  • 16. VIETNAM AUDIENCE IS ON GLOBAL, REGIONAL AND LOCAL CONTENT
  • 17. Advertiser challenge: going beyond CTR - Benefit from best-in-class technologies that measure the success of interactions and conversions
  • 18. APP DOWNLOAD & LEAD GEN WITH INMOBI AD TRACKER Download Lead Gen Click to Call
  • 19. INMOBI AD TRACKER CASE – VODAFONE MOBILE WEB LEADS Objective: Leads for Vodafone Free Sims CPL dropped 3X after InMobi IAT & Optimization was Implemented Optimal mobile form fills = 5, Weight = 40Kb
  • 20. INMOBI RESEARCH: Retail Call to Actions Most popular call-to-actions on retail mobile ad campaigns Store Locator 45% Product Info 40% mCommerce 36% Sales/Promo 25% Social 25% App Download 20% InMobi Internal Data
  • 21. EXTEND TVC TO MOBILE VIDEO PRE-ROLL INTERACTIVE PREROLL v v 1 STANDARD/ENHANC v ED BANNER 2 CLICK TO RICH v MEDIA OR PLAYER 3 VIDEO INTERSTITIAL v
  • 22. Promote Coupons / Promotions Example Drive consumers in-store by featuring a coupon or promotion 31% of consumers would like to see coupons to make more use of mobile ads Creative Options: Manufacturer coupons Retailer specific coupons QR code integration
  • 23. INMOBI SHOWCASE VIETNAM: CLOSE UP VALENTINE PROMOTION CloseUp Valentine on iPad Landing Page – swipe left / right to see more picture 4
  • 24. INMOBI SHOWCASE VIETNAM: CLOSE UP VALENTINE WAP SITE CloseUp Valentine DANG KY CloseUp Store 13
  • 25. INMOBI SHOWCASE VIETNAM: SUNSILK ARLEQUIN Sunsilk Arlequin on iPad Click to Landing Page 3
  • 26. EXTENDING TV: INMOBI SHOWCASE: EXPERIENCE THE PRODUCT DOVE HAIR SOLUTION WATCH VIDEO Brand Awareness APAC REGIONAL WINNER BRONZE GLOBAL WINNER 2012 Video Play Lead Gen Click to Share Coupon Link to Site Game
  • 27. INMOBI SHOWCASE: HANDSET – ADVERGAMING/PRODUCT EDUCATION SAMSUNG Galaxy S3 IN-APP ADVERTISING APAC REGIONAL WINNER 2012 Link to Site Game Proprietary & Confidential
  • 28. INMOBI & LEVI’S: ADVISE THE CONSUMER Users are driven to find the right Levi’s Fit Customize fit through body type questions The ideal Levi’s Fit is identified!
  • 29. Personalization: InMobi MAC “Share or Buy this Look”
  • 30. Case Study: Titan Titan launches its new watch collection in India on InMobi’s mobile ad network Client Titan Industries Ta rget SEC A males and females in the 24-40 age group Pla tform iPhone, Android and Nokia N and E Series O bjective Promote Titan’s latest watch collection Solution Click-to-rich media ad unit Results 1 minute and 23 seconds average engagement The Challenge The Solution The Results Titan launched a new campaign InMobi used a click-to-rich media ad The vivid and interactive capabilities during the festive season titled “ Stay unit to drive consumer engagement. of the rich media galler y allowed the New” . This campaign also featured Consumers that clicked through brand to showcase multiple
  • 31. INMOBI SHOWCASE: LUXURY – VIP EVENT INVITATION LANCOME MIDNIGHT ROSE . Save Invite Link to Site Video Play Click to Share
  • 32. INMOBI SHOWCASE: AUTOMOBILE – LEAD GEN & BRANDING NISSAN X-TRAIL Store Locator Lead Gen Coupon Link to Site Click to Share
  • 33. TABLETS AS PRINT: COACH SHOPPABLE CAMPAIGN Raise awareness of the product offering and allow users to visit the store locator and gift guide mobile site. Double Digit % mobile users took action by shopping the new gift guide or finding the store Higher Conversions: Shopping, Banking, Lead Gen. 1.7X more likely to spend
  • 34. SOCIAL PERFORMANCE & EARNED THROUGH MOBILE DRIVE FANS/LIKES APP INSTALLS ON FB SHARE AD MESSAGE/ TVC/ INVITE/PROMO SOCIAL ACTION TO ACCESS PROMO/INFO SHARE/TWEET/LIKE FIRST TO: Download Coupon Download whitepaper Access special promo
  • 35. IN-AD LIVE DATA: InMobi SmartAds & IAB Rising Star Formats WEATHER LOCATION LIVE-DATA FEED
  • 36. Reebok IPL: Track Engagement From Awareness to Purchase Awareness Favorable Opinion Engagement Metric: Click-through of 1.75% Engagement Metric: 50% tested both t-shirt styles, 50% tried only one T-shirt style Consideration Engagement Metric: 84.5% users downloaded coupon Shopping Engagement Metric: 12% users used FB share feature >20% used shop locator Sale Engagement Metric: 3.5% of users entered store with coupon Note: Engagement figures for “Sale” and “Shopping” purely indicative