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“Is your brand
socially awkward?”
@RongLive
“Why should I be friends
  with my coffee?”
6.2 million fans
“How a brand should behave when
    it chooses to jump into
         social media?”
Where do you start?
Social strategy starts
the same as any other
        strategy
Attract




      Influence   Objectives   Maintain




                  Service



a clear marketing objectives
“We want a widget/viral video”
     is not an objective
The keys to success…
Case Study
Challenge
• Demonstrating how the power of a big idea
  enabled an old fashioned brand to continue
  relevance in the Google age
• The idea was to show that you can get any
  job done using nothing but Yellow
view video : http://bit.ly/atr74I
Challenge
• To elevate the stature of Post-it notes
  from a commodity to something bigger and
  nobler…
• Make the brand more relevant and „cool and
  hip‟ with members of Gen X and Gen Y
The fan
following
Challenge
• To search for the real fans in Thailand
• Foster relationship with the fans before
  the products launching and make them
  become their preferred brand
Facebook.com/BurtsBeesTH




4,400+ fans
❹
        ❸
    ❷


❶
❹
        ❸
    ❷


❶
“selective
  sampling &
review by fans”
❹
        ❸
    ❷


❶
❹
        ❸
    ❷


❶
What‟s Next
Thank You

for more info please contact :
Chatuphum Suthasarn
twitter : @RongLive
email : ronglive@gmail.com

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