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The Future of Work

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Catherine Shinners, Simon Terry and Joachim Stroh from Change Agents Worldwide present a new story on the Future at Work at the FB Workplace event at Facebook HQ in Apr 2017.

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The Future of Work

  1. 1. 1 THE FUTURE OF WORK CATHERINE SHINNERS SIMON TERRY JOACHIM STROH ArtworkbyMartinWhatson OPENING THE CURTAINS ON
  2. 2. Change Agents Worldwide (CAWW) is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done. CAWW functions as a transparent cooperative with every member holding equal rights and ownership. CHANGE AGENTS WORLDWIDE EST2013
  3. 3. Today’s Speakers The networked economy drives disruptive change and demands more human organizations. Through his blog, board roles and consulting Simon Terry advocates and assists organizations to adapt to this new environment by embracing the chaos of change, and building purpose, leadership, learning and collaboration Simon Terry, Speaker @simongterry simonterry.tumblr.com In our networked world we’re more connected to our organizations, society, environment - and each other. Catherine brings her background as a change agent, educator, marketer and technologist, to help organizations and people build new agilities and adaptations to the way they network, learn, lead and create value. Catherine Shinners, Speaker @catshinners collaboration-incontext.com
  4. 4. WE ARE RAPIDLY MOVING FROM SIMPLE TO COMPLEX FROM PREDICTABLE TO UNPREDICTABLE FROM CERTAINTY TO UNCERTAINTY
  5. 5. WHERE THE CHANGE IS HAPPENING WHERE YOUR CUSTOMERS WANT TO BE (AND SOME ALREADY ARE) WHERE THE PRESSURE IS
  6. 6. The value of Workplace comes from changing work, not implementing a tool. Implementations fail when they fail to support this change: ➔ The Wrong Strategy ➔ Create Barriers to Connection ➔ Fail to Encourage Sharing ➔ Discourage Work ➔ Don’t Leverage Innovation ➔ Don’t Measure and Celebrate Success WHY IMPLEMENTATION FAILS
  7. 7. ROUTINE WORK IS BEING AUTOMATED HIGH VALUE WORK OCCURS AT THE NETWORK EDGE
  8. 8. MORE INNOVATION MAGIC MORE PERFORMANCE SOCIAL DISCOVERY INDIVIDUALIDEATION GROUP COLLABORATION SHARE MORE STORIES.. ..BECOME MORE OPEN ..AND CREATE SOME MAGIC
  9. 9. ABOVE-THE-FLOW Extra effort needed outside the normal flow of work. IN-THE-FLOW What I am working on right here in the flow. HIDDEN-FROM-FLOW Invisible information flows hidden away in private channels. Share activity status Post to open forum Ask question openlyNarrate & share work Write short blog postReceive automatic updates Filling Out Forms (Harvesting) Understanding the issues (Clarifying) Finding Experts & Expertise Looking for Information (Collecting) Publishing content (for print) Publishing articles (on the web) Information Silos Hidden email chains Solving problems one on one Email/voice communication Unpublished documents/ reports
  10. 10. ❏ TRUST - start with small groups and teams ❏ PURPOSE - create a shared purpose ❏ RECIPROCITY - role model generosity, responsiveness & awareness of others ❏ FLOW - identify a few inefficient activities and transform into Working Out Loud activities THE CORE ENGINE OF HUMAN CONNECTION
  11. 11. 11 Content change triggers via streams, alerts, filters, or tags improve awareness & accessibility Visibility of work expands knowledge collections and invites diversity of more inputs Sharing updates and expanding connections using robust profiles, brings richer context and stronger cohesion Transparent creation and co-creation of content in the flow of work leads to new conversations and feedback loops WOL DYNAMICS Catherine Shinners, Change Agents Network-based group cohesion & connection More agility & knowledge flows Content awareness & accessibility Transparent conversational flow of work THE CORE ENGINE IN ACTION ME ME WE WE
  12. 12. ENABLING NETWORK NAVIGATORS Wirearchy is “a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. – Jon Husband DECENTRALIZED OPEN & TRANSPARENT EMERGENT & GENERATIVE LOOSELY COUPLED PEOPLE-CENTERED LEARNING-ENABLED Hugh Mcleod
  13. 13. “Personal Knowledge Mastery (PKM) is a framework for individuals to take control of their professional development through a continuous process of seeking, sensing-making, and sharing.” – Harold Jarche SEEKING-SENSEMAKING-SHARING
  14. 14. HOW WE HELP CLIENTS: BRIDGING THE GAP VALUE TRUST EMPOWERMENT COLLABORATION AGILITY
  15. 15. VALUE MATURITY MODEL OF COLLABORATION CONNECT SHARE INNOVATE SOLVE VALUE TRUST EMPOWERMENT COLLABORATION AGILITY
  16. 16. COMMUNITIES COLLABORATIVE WORK VALUE COMMUNITY ENGAGEMENT PLAN STRATEGIC RATIONALE FOR COLLABORATION USER RATIONALE FOR COLLABORATION HOW TO ENABLE CLIENTS: STRATEGIC ALIGNMENT
  17. 17. PURPOSE SEE EXECUTE ENABLE EMPOWER HOW WE ENABLE CLIENTS: PEOPLE CAPABILITIES WORKING OUT LOUD PERSONAL KNOWLEDGE MANAGEMENT EXPERIMENTATION ADAPTIVE LEADERSHIP
  18. 18. ➔ Cooperative Consultancy ➔ Asset Sharing Model ➔ Continuous Learning HOW WE WORK
  19. 19. CHANGING THE WORLD OF WORK. ONE HUMAN AT A TIME. What does it mean to be a Change Agent in the 21st century? What do Change Agents think your organization must do to remain competitive in an age of fast-paced change and individual empowerment? http://bit.ly/CAWWebook1 Towards Higher Rates of Adoption Through Exaptation and Adaptation http://changeagentsworldwide.com/whitepapers
  20. 20. THANK YOU. Simon Terry @simongterry changeagentsworldwide.com simonterry.com Catherine Shinners @catshinners changeagentsworldwide.com Collaboration-incontext.com Joachim Stroh @joachimstroh changeagentsworldwide.com about.me/joachim

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