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Openings and closings

Feedback in conversation

Cross-cultural variation

   Gender differences
Culturally and contextually dependent

                Formal and informal

                          Pre-closings

             Greetings and leave-takings

                 Conversation starters
Gardner’s types of listener’s contributions:

•Continuers: mmhm, uh, huh
•Acknowledgments: mm, yeah
•Assessments: how awful, wonderful
•News markers: really?, is it?
•Questions: (Ask for details, repair
misunderstandings)
•Collaborative completions: (finish or repeat
another’s utterance)
•Non-verbal vocalizations: (laughter, sighs)
Types of speech
TALK AS INTERACTION


TALK AS TRANSACTION


TALK AS PERFORMANCE
TALK AS INTERACTION
MAIN FEATURES:
 Has a primarily social function.
 Reflects role relationships.
 Reflects speaker’s identity.
 May be formal or casual.
 Uses conversational conventions.
 Reflect degrees of politeness.
 Employs many generic words.
 Uses conversational register.
 Is jointly constructed.
TALK AS INTERACTION
SKILLS INVOLVED:
 Opening and closing conversations.
 Choosing topics.
 Making small talk.
 Recounting personal incidents and experiences.
 Turn-taking
 Using adjacency pairs.
 Interrupting.
 Reacting to others.
TALK AS INTERACTION
Examples:
 Chatting with someone on the bus, train,
  plane.
 Chatting with friends, classmates, etc.
 Telling someone an experience lived.
 Sharing anecdotes, gossips, etc.
TALK AS TRANSACTION
Examples:
 Classroom group discussions and problem solving
  activities.
 Discussing needed repairs to a computer with a
  technician.
 Making a telephone call to obtain information.
 Asking someone for directions on the street.
 Buying something in a shop.
 Ordering food in a restaurant.
TALK AS TRANSACTION
Features:
 It has a primarily information focus.
 The main focus is the message and not the participants.
 Participants use communication strategies to make
  themselves understood.
 There may be frequent questions, repetitions, and
  comprehension checks.
 There may be negotiation and digression.
 Linguistic accuracy is not always important.
TALK AS TRANSACTION
Skills involved:
 Explaining a need or intention.
 Describing something.
 Asking questioning.
 Confirming information.
 Justifying an opinion.
 Making suggestions.
 Clarifying understanding.
 Making comparisons.
 Agreeing and disagreeing.
TALK AS PERFORMANCE
Examples:
 Giving a class report about something.
 Conducting a class debate.
 Giving a speech of welcome.
 Making a presentation.
 Giving a lecture/speech.
TALK AS PERFORMANCE
Main features:
 There is a focus on both message and audience.
 It reflects organization and sequencing.
 Form and accuracy are important.
 Language is more like written language.
 It is often monologic.
TALK AS PERFORMANCE
Skills involved:
 Using an appropriate format.
 Presenting information in an appropriate sequence.
 Maintaining audience engagement.
 Using correct pronunciation and grammar.
 Creating an effect on the audience.
 Using appropriate vocabulary.
 Using appropriate opening and closing.

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Discourse strategies

  • 1. Openings and closings Feedback in conversation Cross-cultural variation Gender differences
  • 2. Culturally and contextually dependent Formal and informal Pre-closings Greetings and leave-takings Conversation starters
  • 3.
  • 4.
  • 5. Gardner’s types of listener’s contributions: •Continuers: mmhm, uh, huh •Acknowledgments: mm, yeah •Assessments: how awful, wonderful •News markers: really?, is it? •Questions: (Ask for details, repair misunderstandings) •Collaborative completions: (finish or repeat another’s utterance) •Non-verbal vocalizations: (laughter, sighs)
  • 6.
  • 7. Types of speech TALK AS INTERACTION TALK AS TRANSACTION TALK AS PERFORMANCE
  • 8. TALK AS INTERACTION MAIN FEATURES:  Has a primarily social function.  Reflects role relationships.  Reflects speaker’s identity.  May be formal or casual.  Uses conversational conventions.  Reflect degrees of politeness.  Employs many generic words.  Uses conversational register.  Is jointly constructed.
  • 9. TALK AS INTERACTION SKILLS INVOLVED:  Opening and closing conversations.  Choosing topics.  Making small talk.  Recounting personal incidents and experiences.  Turn-taking  Using adjacency pairs.  Interrupting.  Reacting to others.
  • 10. TALK AS INTERACTION Examples:  Chatting with someone on the bus, train, plane.  Chatting with friends, classmates, etc.  Telling someone an experience lived.  Sharing anecdotes, gossips, etc.
  • 11. TALK AS TRANSACTION Examples:  Classroom group discussions and problem solving activities.  Discussing needed repairs to a computer with a technician.  Making a telephone call to obtain information.  Asking someone for directions on the street.  Buying something in a shop.  Ordering food in a restaurant.
  • 12. TALK AS TRANSACTION Features:  It has a primarily information focus.  The main focus is the message and not the participants.  Participants use communication strategies to make themselves understood.  There may be frequent questions, repetitions, and comprehension checks.  There may be negotiation and digression.  Linguistic accuracy is not always important.
  • 13. TALK AS TRANSACTION Skills involved:  Explaining a need or intention.  Describing something.  Asking questioning.  Confirming information.  Justifying an opinion.  Making suggestions.  Clarifying understanding.  Making comparisons.  Agreeing and disagreeing.
  • 14. TALK AS PERFORMANCE Examples:  Giving a class report about something.  Conducting a class debate.  Giving a speech of welcome.  Making a presentation.  Giving a lecture/speech.
  • 15. TALK AS PERFORMANCE Main features:  There is a focus on both message and audience.  It reflects organization and sequencing.  Form and accuracy are important.  Language is more like written language.  It is often monologic.
  • 16. TALK AS PERFORMANCE Skills involved:  Using an appropriate format.  Presenting information in an appropriate sequence.  Maintaining audience engagement.  Using correct pronunciation and grammar.  Creating an effect on the audience.  Using appropriate vocabulary.  Using appropriate opening and closing.