6. Why Do a Content Analysis?
• You have to know what you have before you start
doing something with it.
• Often done at the beginning of:
• A site migration to a new platform or content management
system (CMS)
• A re-architecture project
• The task analysis and mental model process.
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7. Who Should Do the Content Analysis?
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11. The Content Inventory
A content inventory is a detailed, meticulous
accounting of all items on the site.
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12. Data to Capture in a Content Inventory
• Content owner
• Person responsible for migration/updating page
• Freeze status
• ROT status
• Current location in site
• New location in site
• New file names/URL changes
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13. An Example of a Content Inventory
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17. Ask yourself...
• How is the document used?
• What is its purpose?
• What expectations will people bring to it?
• What can someone do with it?
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18. You know what you’ll get when you see links to...
• Press releases
• Product overview
• Contact information
• Video tutorial
• Case studies
• Shopping cart
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21. How Big of a Sample To Take?
Total Minutes for Sampling / 1080 minutes /
3 minutes per item / 3 minutes per item /
2 passes over item / 2 passes over item /
total documents = 5200 documents =
% of site sampled 3.5% of site
It doesn’t take a lot of content to get a feel for what is
on the site.
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22. How to Record Sampled Items
• Two methods for capturing the sampled content.
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30. So What Gets Mapped?
• Start with the spreadsheet
• Not formats (e.g., html, pdf, jpg)
• Generalize the pages by identifying the content types
(content genres) that you have
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34. So, Where Does the Analysis Happen?
• We’ve talked a lot about capturing data about a site,
and how to record what we’ve found.
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35. What to Look for During Analysis
• Remember, it’s about:
Patterns Relationships
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36. Groupings and Connections
• The patterns and relationships will suggest groupings
for the different content types.
• Broad groupings probably already exist in the current
site structure.
• Look for a finer level of groupings and connections.
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