Speaker at CFG's Annual Conference 2012

1. Charity Finance Group
Skills development for staff: Finding
the FDs of the future...
Helen Simmons, Diocese of London
May 2012

2. Diocese of London
• The Church of England is growing in the Diocese
of London. Electoral rolls has increased dramatically
from 45,000 (1990)to 70,000(2010)
• Over 400 anglican churches, 1000 clergy and 200 trainee clergy
• Many London parishes are classified as 'deprived' Urban Priority Areas
• 149 Church of England schools in the Diocese with over 50,000 pupils

3. Developing Teams
• Crisis
• MS Society
• Jewish Care
• Diocese of London
• Different Sizes, different issues

4. Leadership
• Drive proactive development
• Encourage learning opportunities
• Deal with issues causing negative impact
• Get to know individuals, don’t assume
• Role model good people management
• Recruit in good people
• Manage out the bad

5. A New Team – Getting to
know them….
• Short meeting with every team member
• Job titles v reality?
• What’s working well?
• What needs to change?
• Survey your Stakeholders
• Their skill levels
• Greatest need from the team, pressure points
• Perception of the team

6. Different people
• Range of Ambition
• Range of Motivation
• Range of Skills & Competencies
• Range of Interests

7. Learning Opportunities
• Seminars
• Courses
• Qualifications
• Role Shadowing
• Role Swapping
• Sharing back at base

8. Shadowing
• Increased Understanding
• Cross Fertilisation
• Empathising
• Across the team - or up a level
• Across teams – eg Fundraising, IT, Policy
• Across locations – eg isolated outposts

9. Swapping
• Learning preferences:
• Reading the manual
• Listening and watching
• Doing
• Follows Shadowing
• Enables better cover
• Develop skills

10. Recruiting Good People
Getting the right people there on the day…
• Shortlisting criteria
• weighting
Selecting the right one from the day…
• Tests
• Close to daily tasks
• Competencies & Strengths (fit with team)

11. Equipping them for the role
• Handover
• Induction
• Coal face
• Equipment
• Training
• Mentoring

12. Management Style
• First one to one
• Listening skills
• Adapting
• McGregor Theory X Theory Y approach
• Maslow’s Hierarchy of needs

13. McGregor Approaches
Theory X (authoritarian) – (convert or)
manage out…..
Theory Y (participative) – encourage and
develop……

14. Maslow’s Hierarchy of
Needs
• Biological and Physiological
• Safety
• Belonging
• Esteem
• Self Actualisation

15. Real examples
• Health Issues – depression, alcohol, disease
• Relationship Issues – partner, dependant
• Financial Issues – debt,
• Esteem Issues – bullying, redundancy
• Realising potential, self fulfilment, growth
and challenges……

16. Motivation
“Our staff are full of apathy
and have no motivation….
I know but I can’t be bothered
to do anything about it….”
(John Byrne cartoon)

17. Getting the most from
Teams
• One to Ones
• Team Meetings
• Away Days

18. Away Days
• Part Work, Part Play
• Relaxed informal
• Out of Office
• All equal
• Activity to bring out hidden skills and
competencies
• Time to tackle cultural issues

19. FDs of the Future
• Gradual Exposure to the politics
• Opportunities to present
• Opportunities to join project groups
• Opportunities to act up
• Opportunities to reflect
• Opportunities to fill experience gaps
• Desire to take the step