1. JAY S. REIN
4501 Chartley Circle NE (404) 348-6089
Roswell, Georgia 30075 jay@thinkbuildmanage.com
CAREER SUMMARY
More than 20 years of corporate leadership roles and professional services & consulting experience
spearheading the rapid and sustained growth of various organizations. An out-of-the-box thinker who
continuously improves existing business models and financial results. Expertise in business development, sales,
marketing, team leadership and P&L management. Superior skills cultivating relationships with customers and
colleagues.
SIGNIFICANT ACCOMPLISHMENTS
 Contributed to the three-fold ROI for the investors of a $1.0B travel industry supplier by re-organizing the
global sales and marketing functions of the eCommerce division which provided technology solutions to
66% of the world’s online travel agency marketplace. Managed the $500M eCommerce P&L.
 Improved the cash flow for an online travel agency, eliminating monthly losses of $350K within four
months of assuming operational responsibilities.
 Increased revenue 20% while improving annual earnings by $15M for a database marketing firm by
reorganizing the client services team and its day-to-day processes. Contributed to the 6x cash-flow sale of
the company for Bain Capital and Greylock Venture Capital.
 Generated more than $600K in revenue opportunities within two weeks for a new social media solution
being launched by a leader in news and media content delivery.
 Transformed the 400 person outside and inside salesforce of a technology value-added reseller from “spec-
sheet” sellers into solutions-selling consultants by instilling Solution Selling as the selling methodology
utilized by all employees and implementing a world-class CRM / Sales Management tool.
IN THE PUBLIC
 Several appearances on FOX Business News, FOX Happy Hour and the CW.
 Quoted and referenced in several daily news publications worldwide.
 Published in Airline Business, quoted in InformationWeek, and referenced in other weekly journals.
EDUCATION
NEW YORK UNIVERSITY, Stern School of Business, New York, NY
M.B.A., Finance and International Business, 1989
UNIVERSITY OF VERMONT, College of Engineering and Mathematical Sciences, Burlington, VT
B.S., Applied Mathematics and Engineering, 1984
PROFESSIONAL EXPERIENCE
THINK BUILD MANAGE, LLC, Roswell, GA 2009-present
President
Created a Firm to “Help businesses transform themselves without wasting time.”
Client engagements include: Integrated Health Resources; Sky-Tours Online, Inc.; Handii Ltd.; Vayant Travel
Technologies; BetterCheaperTravel.com; PRNewswire; Hightower Trail Middle School.

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PROFESSIONAL EXPERIENCE (cont’d.)
FIND.COM & TRAVELWORM.COM, Atlanta, GA 2008-2009
President & CEO
Assisted a team of investors and business leaders who acquire poorly operating businesses and then reengineer
and restructure these businesses to create operating efficiencies.
 FIND.com is an emerging Internet search-engine with one of the most easily recognized and understood
URL’s. Created an early PR and Marketing relationship with Gene Simmons (Simmons-Abramson
Marketing and KISS) to create brand recognition. Formulated numerous “exit opportunities” for the
investors of FIND.com.
 Travelworm.com is an online travel agency which focuses its selling efforts in the Las Vegas vacation
marketplace. Transformed the business from losing $350K per month in 2008 to breakeven in 2009.
WORLDSPAN, Atlanta, GA 2005-2007
Vice President, eCommerce
As a member of the executive team, managed a $500M P&L comprised of 66% of the world’s online travel
agency business. Worldspan is a technology services company which enables buyers and sellers of travel
products to transact.
 Achieved a three-fold ROI for the company’s private equity owners by effectively managing global staff
and operations associated with the eCommerce department (50% of the company’s revenue).
 Improved 2006 earnings by $20M and 2007 earnings by $10M by collecting aging and outstanding
receivables for excess message activity incurred by various travel agencies.
 Introduced and institutionalized various sales processes and account management processes in order to
(a) sell more Worldspan services and (b) retain existing eCommerce customers.
 Re-signed all European customers to long-term and exclusive relationships.
 Secured and grew European market share by creating a customer-centric culture amongst the European
account management teams. Facilitated the introduction of Worldspan to the travel marketplace in
India; supported the venture and traveled to the region for various keynote speaking opportunities.
GTSI CORPORATION, Chantilly, VA 2004-2005
Senior Director, CRM & Strategic Marketing
As a member of the senior leadership team, facilitated the evolution of the culture from one of being a
technology “box-pusher” into a more customer-centric marketplace leader in technology solutions and services.
GTSI is a provider of technology to federal, state and local governments.
 Introduced and trained a 400 person inside and outside sales force on the principles of Solution Selling.
 Implemented CRM tool Siebel OnDemand and modified the entire sales and customer management
processes.
MOTOROLA, Schaumburg, IL 2002-2004
Principal, Motorola Professional Services
Member of the Americas leadership team tasked with creating a new revenue stream through the development
and sales of a “mobility-based” Professional Services business model. Motorola Professional Services was
established to provide value-added services to complement Motorola’s existing handheld and technology sales
to corporate customers.
 Introduced more than $70M in new business opportunities including opportunities with UPS, Disney
and Los Angeles World Airports.
 Sold and delivered more than $2M in business to LASAFE -- the government authority responsible for
callbox and emergency road services throughout Los Angeles County.

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PROFESSIONAL EXPERIENCE (cont’d.)
EPSILON DATA MANAGEMENT, Burlington, MA 1999-2002
Vice President & General Manager, Client Services
Member of the executive team charged with creating and executing a turnaround strategy to reverse losses,
return the company to profitability, and facilitate its sale. Epsilon is a leading database marketing firm.
 Directed a 70 person staff in sales, development, and management of complex CRM and database
marketing solutions, and provided analytic support for mid to large-size client companies.
 Increased total company revenue by 15%.
 Sold the company in 2001 for 6x cash-flow.
LOGICA CMG, Lexington, MA / London, England 1998-1999
Vice President, Customer Relationship Management
As a leader of the Americas Executive Team, directed the successful development and delivery of initiatives
related to Voice Commerce, Electronic Commerce, and Mobile Commerce. Logica is a leading IT and business
services company headquartered in London, England.
 Managed a 15 person website development team and the implementation of http://ft.com for The
Financial Times, a Pearson Plc Company.
 Grew the start-up Financial Services CRM practice to $4M revenue within one year.
EARLY CAREER SUMMARY
AT&T SOLUTIONS, Washington, D.C. 1996-1998
Senior Manager
ACCENTURE Dallas, TX 1994-1996
Director, Transportation & Travel Services Practice
AMR CORPORATION / AMERICAN AIRLINES, Dallas, TX 1989-1993
Manager Financial Planning, SABRE Travel Information Network
Manager International Business Development, SABRE Travel Information Network
Financial Analyst and Senior Financial Analyst, American Airlines, Airline Profitability Analysis
TEXAS INSTRUMENTS, INC, Dallas, TX 1985-1987
Field Sales Engineer, Semiconductor Division