This lesson is about the functions of managers and its roles in the deign of work systems

1. Design Management
Business Proposal
The Design of Work Systems
Prepared by Timothy Chan
Updated 5th June 2013 version 3.0

2. Learning Objectives
• Functions of management
• Roles of managers
• The design of work systems

3. Oh! You got promoted to manager
“Tell me more of
how you plan to
fuck up my life!”

4. Video: When managers failed…..

5. The 4 Functions
of a Manager

6. The Manager’s Roles in the
Design of Business

7. #Manager as organization designer

8. Tall vs Flat
(Centralized or Decentralized?)

9. Span of Control
(How many levels or layers?)

10. Functional Org Structure
The Functional Structure is by far the most popular
organizational structure in the business world —
probably 65% to 75% of companies use the Functional
Structure, because it’s basic and it makes sense.

11. Divisional Org Structure

12. Example : Boeing Company
HQ
(Group HQ)
Commercial
Airlines
Division
Military
Aircraft
Division
Private
Aviation
Division

13. Matrix Org Structure

14. Horizontally-linked Structure
PlanPlan BuildBuild RunRun
(Often adopted by IT Departments)

15. Organization Chart
(Visual Presentation)

16. Organizational Structure
is the manner in which
an organization arranges
(or rearranges) itself.
Visually represented in a
Organizational Chart
Organization Chart
(Visual Presentation)

17. #Manager as systems designer

18. SOP
Policies &
Procedures

19. SOP
Processes
(Work flow)

20. #Manager as job designer

21. Scope, Roles & Responsibilities
Rewards & Career Progressions

22. Examples

23. Examples

24. #Manager as performance designer

25. • Specific
• Measurable
• Accountable
• Realistic
• Timeline
SMART Goals

26. WHO
WHAT
WHEN

27. KPI
Key Performances indicators

28. Video: How Apple organize work

29. THE VALUE OF
A MANAGER???
Problem solving

30. THE END