2. Moldova 2020: Outcomes
PUBLIC SERVICES
• The majority of services to citizens and businesses are digitized
• Over 50% of services are undertaken directly by citizens and
Citizens business, without being processed by public servants
• The mobility of our citizens and businesses in the EU will be
supported by seamless e-services for setting up business, studying,
working, residing and retiring
GOVERNMENT EFFECTIVNESS AND EFFICIENCY
• Public servants use appropriate technology and collaboration tools
Public Servants • Computer systems are run on a common shared infrastructure and
provided to the whole of Government including local administration
VIBRANT ICT INDUSTRY
• The ICT sector develops through participating in the development
of Government ICT capability
• Over 90% of non personal and non sensitive data will be available
online to citizens through the open government data initiative
3. e-Services: Just Getting Started
eServices for delivery 2011 Sectorial eServices eServices under
-G4C Portal E- Health: consideration
-Online application for E-Education E-procurement system
criminal records E-Agriculture
-Online application of licenses E-Services for Business On-line business
-SMS alerts for police, health, licensing
weather Local Government e-
-Construction standards and - Services On-line business
Online employee registration registration
for medical insurance
-Online legal and construction On-line construction
standards permits
