2. + Leading Provider of Virtual Event and Conferencing Solutions
+ 14+ years experience
+ ~2,389 Employees in 26 countries worldwide
+ Delivered 25,000 events to 5 million participants in 2012
+ Global Footprint; Offices and Production Capabilities in
Americas, Europe, Asia-Pacific
+ Ranked #1 by Forrester Research
+ Extensive blue chip client base
+ Largest services team in the Industry
+ Communiqué Conferencing has maintained an A+ rating with
Business Bureau's (BBB) Accredited Business certification
since October 2002. This award confirms Communiqué's
commitment to customer satisfaction and excellence in
business practices.
A Little Background About Us
4. Recognized Leader in Virtual Events
Ranked #1 By Forrester Research - 2011
Brandon Hall Award Winner – 2011, 2012
Best Lead Generation Tool - 2010
First Place and Ex Award - 2011
“Most Innovative” – 2010 & 2011
3 Awards with Elearning! Magazine - 2012
Best Marketing Impact – 2012
Best Online/Virtual Element/Micro-site - 2012
5. Technology
+ Most reliable. Scales up to 10,000+ simultaneous attendees
+ Most secure
+ Easy for customers to set up & easy for attendees to participate
+ More features than any other platform
+ No download. Works on all browsers and mobile devices
+ Global reach – Translate text and chat to 17 languages
FANATICAL Support before, during and after your event
+ Experienced consultants to help you design, produce and execute events
+ Self-service or full white-glove support
+ 24x7x365 global support during events
Price
+ Flexible subscription options for single or multiple events
+ No limit on attendees
+ Volume discounts
+ Greatest value
Why Customers Choose Communique
6. Webcast Service Options
Audio Only Streaming: The most basic Meeting Stream offer, Audio Streaming
is the broadcasting of an audio feed without showing slides or video in the
attendees’ console. An audio stream can be reserved ahead of time, or if the
call is recorded, it can be posted as a stream after the live conference.
Audio with Slides Streaming: This package is similar to Audio Streaming, but
with the addition of showing PowerPoint® slides in the console. Participants can
hear the audio portion through their computer speakers and view the
presentation online.
Video Streaming: Using this Meeting Stream option allows you to provide a
video feed via high-quality video equipment. Participants see a “talking head”
on their viewing consoles.
Video with Slides Streaming: In addition to having the Video Streaming option,
you can show PowerPoint slides in the console.
Video On-site Production: If you want to produce a very high-end, TV-quality
event, we have a team who will go on-site with the proper equipment and film
the presentation and/or speaker. This offering is used in conjunction with Video
Streaming or Video with Slides Streaming.
7. Communique Webcast Advantages
Web-based application: no downloads required
Firewall and pop-up blocker friendly
Mobile device support
Stable, flexible, scalable, configurable platform
Highly customizable registration pages
Highly customizable and brandable meeting console
Web-based reporting delivers detailed audience data
Superior technical backend for flawless global
streaming
9. • Collects specific information required
by hosting organization
• Registration can be restricted to
specific domain or registration can
block specific domains
• Include Flash animation or static
banner graphic
• Email confirmation and reminders
• Pre Event Registration data available
for download in real time
• Post Event Emails can be sent
automatically
+ Thanks for joining
+ Sorry we missed you
Registration - Fully Customizable
10. Registration – Social Media Integration
• Single sign-on via Facebook, LinkedIn or Google+
• Share with social media
25. Presentation Navigation Bar
Closed Captioning: allows organizers to upload
transcripts in over 100 languages to allow their
audience to select the language of their choosing.
Scrub bar: gives the audience the capability to
control their viewing experience.
Chapters: indexes/creates chapter milestones
based on key actions i.e. slide transitions.
Volume Control: users can adjust the volume of
your presentation.
Full Screen: allows users to expand their view.
36. Unlimited Ways to Report
• If you want to collect it, we can
report it.
– Configurable dashboards
– Proprietary Engagement Index to
filter reports and rank leads
– Activity data on what the customer
did within the event
o Login/logout details
o Questions
o Comments
o Interaction with polling
o Surveys and test questions
o Assets downloaded
– Filter, configure, search
37. Robust Reporting
The webcast dashboard is the initial landing page and gives an at a glance
view of registrants and visitors for the webcast
37
38. Robust Reporting
38
• Audience tab
– This tab includes the webcast event number of registrants and visitors
targets (if exist) and the actual numbers, registrants and visitors pie charts
39. 39
• Traffic tab
– This tab includes the webcast event adjustable graph of the registrations and
visits over time
Robust Reporting
40. • Registrants
– The user who registered to the event
• Live Visitors
– The users who visited the event during
the webcast live period
• On-demand Visitors
– The users who visited the event during
the webcast On-demand period
• No Shows
– The users who registered to the event,
but have not yet visited
• Mobile
– The Mobile report displays the number of
visitors and the average event visit time
for each device category
40
*Real-time reports are indicated by a green
clock as shown below and are updated every
5 minutes
Robust Reporting
41. • Webcast Details
– Attendees and metrics per webcast
• Polls
– Display all polls data from Webcast Event
• Q&A
– Displays all Q&A that took place in the
Webcast Event
• Surveys
– Survey results and details of the users
who took the surveys
41
Robust Reporting
*Real-time reports are indicated by a green
clock as shown below and are updated every
5 minutes
44. Multiple Use Cases
Webcast
Location
• Standalone
• Conference Center
• Full Virtual Environment
Service
• Self-Service
• Managed Services
Webcast
Type
• Audio or Video
• Live broadcasts or On-demand publishing
• Simulated Live
Audio Type
• Pure VoIP
• Integrated Telephony
Audience
• Internal Audiences
• External Audiences
• Global Audiences
45. Multiple Ways to Engage
Powerful Microsite Builder
Configurable Emails
Two Types of Audio Integration
Animation Supported Slides
Multiple Video Acquisition Types
Desktop Sharing
Video Clips
Polls
Surveys
Q&A
47. Event Services
• Dedicated project team
– Event consultation
– Schedule event components
– Provide links and event details to
customer
• Application Training
– Upload content for the live event for
customer
– Conduct event run-through with
presenters
• Live and on-demand production
– Provide event monitoring and support
of live event
– Post-event report assistance as needed
• Webcast Archive Editing