1. The document discusses arranging a meeting between Kelvin Quee and the recipient to discuss JamiQ's social media monitoring work in Southeast Asia. 2. Quee provides his email and phone number to schedule a conversation between 6-11:30am on Friday at the ibis Jakarta Slipi hotel. 3. Links are included to JamiQ's blog, slideshares and videos to share information on JamiQ's social media analytics capabilities.

1. The Business of Social
Helpful –
Kelvin Quee http://blog.jamiq.com
http://slideshare.net/jamiq
Head, Partnerships http://vimeo.com/jamiq
Drop me an email and I will send
kelvin.quee@jamiq.com you materials shown here.
@kelvinq Available for conversations
this Friday 6 am – 1130 am
+65 9177 3635 ibis Jakarta Slipi

2. Truth is

3. I don’t know anything
about social media
outside of Singapore.

4. To spark a discussion
To share what JamiQ is doing up north
To show social media is important and
profitable for brand owners
To seek advice in Indonesia

11. Real-time Crisis Monitoring: DBS Network Failure
Spike forms as people realize
ATMs and Internet Banking are
down. 95% of the posts are from
microblogs like Twitter and Later spike due to
Plurk. amplification of news
coverage in local media.
83% of the buzz around this
crisis comes from Microblogs.

12. Real-time Crisis Monitoring: DBS Network Failure
DBS CEO apologizes on
webpage, and story is
covered on front page on
both Straits Times and
Business Times.
Just when all the chatter had
died down…

13. Real-time Crisis Monitoring: IBM gets dragged into the crisis
DBS CEO’s apology mentions
failure of IBM to keep the
system up. Local and
international jumped on this
story.
Few mentions of IBM when
the system first went down.

14. Real-time Crisis Monitoring: IBM gets dragged into the crisis
Dramatic increase in negative
mentions of IBM.
At first not much blame was
given to IBM.

15. In the week leading up to CommunicAsia
2010, what are Singaporeans saying about
Product Launch the major ICT event on the social media?
2% Party
Skype CEO
2% 1. Participating vendors are tooting their
Jobs at CommunicAsia 2% horns loud and clear making up the
3D
2%
2%
largest slice of the pie.
Registration Closed 2. Lots of visitor excitement from the
4%
ground.
3. It’s a pity that Skype’s CEO being here
isn’t received with much fanfare.
4. Some vendors are still looking for “booth
Vendor Promotions
29%
babes” at the eleventh hour.
CommunicAsia
Marketing
5. Folks involved in setting up can’t wait for
10% the event to begin and their work to end.
6. Disappointment from some that
registration is closed.
7. Why are people talking about the Navteq
Setting Up AfterParty at Brewerkz even before the
10% event starts?!
8. Product launch of world’s first 14
megapixel camera phone. Isn’t that a
camera that makes phone calls then?
Visitor Excitement
25%
Mobile Apps
12%
Created on 11 June 2010 by

16. Data and trending by JamiQ. For more social media
intelligence, visit jamiq.com.
Technology & Companies at
Fair enough. Skype brought
CommunicAsia 2010 their CEO down, gave the
keynote, and had the best
booth. No challenge here.
LTE gets the most chatter
Skype
this year. Does that mean 17%
Samsung
it’s going to be the winning Envivio
4G standard in Asia? Yahoo!
Powerwave
NTT Docomo
14%
ZTE
Altai
Motorola
14%
Sony Ericsson
ADC
LTE IPTV Satellite SMS Wi-Fi WiMAX
Nokia

17. Social media is too
interesting to be just
charts and tables.

18. Exploring the social
media with three
telcos on Twitter
.com

26. The Straits Times, 4 November 2010

27. http://vimeo.com/jamiq

28. The Business of Social
Helpful –
Kelvin Quee http://blog.jamiq.com
http://slideshare.net/jamiq
Head, Partnerships http://vimeo.com/jamiq
Drop me an email and I will send
kelvin.quee@jamiq.com you materials shown here.
@kelvinq Available for conversations
this Friday 6 am – 1130 am
+65 9177 3635 ibis Jakarta Slipi