This document discusses effective team communication and dynamics. It states that effective teams have clear goals and commitments where members cooperate, share information, complete tasks, and respect each other's roles and ideas. It emphasizes the importance of flexibility, active listening, contributing ideas, and putting personal goals aside. Positive communication is key and involves expressing ideas calmly and sharing helpful information. The three main communication styles discussed are passive, assertive, and aggressive, with assertive seen as the most effective approach.

1. Work co-operatively
and communicate with
others about work
matters Week 8 3/09/2013

2. Effective teams are ones in
which everyone is aware of the
different roles and
responsibilities of each member
and are able to respect the work
of others and the different roles
they play in the team.

3. Who might you be working with?
Complete
Activity 2.1

4. Effective Teams
Effective teams are also ones in which everyone:
Is clear about the goals of the group
Is committed to the group
Works co-operatively
Shares information
Completes assigned tasks
Works to an agreed standard

5. Effective Teams
•Effective teams are also ones in which every
Is flexible
Willing to actively listen to the ideas of
others
Contributes ideas and suggestions
Is able to put aside personal goals
Respects the ideas and values of other
members

6. Communicating effectively in
teams
For teams to work successfully people in
the team need to communicate their
opinions and ideas in a clear and concise
manner
All team members should also make
sure that they share information that will
help others to get things done.
This can be referred to as positive
communication

7. Positive communication skills
For a team to work effectively, it’s
essential that team members have
the skills to communicate
positively.
By communicating positively co-
workers need to be able to express
their ideas and concerns in a clear
and calm manner.

8. Communication styles
When we think about communication
styles the 3 most common we refer to
include:
Passive
Assertive
Aggressive

9. WHAT COMMUNICATION STLYE
ARE THESE BIRDS EXHIBITING?!

10. PASSIVE
Passive communicators tend to
let others have their way as they
don't let others know how they
are feeling or what they are
thinking.

11. ASSERTIVE
The most effective communication style
to use is to be assertive. This allows you
to express your ideas and concerns in a
manner, which will engage the listener
and can lead into developing strategies
for your suggestions to be
put into actions.

12. ASSERTIVE
Assertive communicators value
both their ideas and the ideas of
others and so state clearly what
they want and why but also ask
others for their input.

13. AGGRESSIVE
Aggressive communicators use force or
intimidation to get what they want.
They don't appear to care what others
want and demand that their ideas are
heard and acted upon.

14. Reflecting on being part of a team
Complete
Activity 2.2 also referring to the
slide below as part of this
activity.

15. Job advertisement
WORKING IN 2 GROUPS
Write a job advertisement seeking
an effective team member to work in
1) a children’s service and 2) a mobile
preschool. Think about the qualities
and characteristics of an effective
team member.

16. Discussion of Assessment Task 2 –
Team Building Exercise to be
completed next week (Week 9
10/9/2013) – with the follow up
report due Week 10 (17/9/013)