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#Patchworks
Rod Dillon Rebecca Ellis Sharon Calverley Asa Calow
Biomedicine Environment Centre Signposts Madlab
Maria Angela Ferrario Will Simm Jen Southern
(Catalyst Research Associates)
Introducing people
Video (3 mins)
Design process
• 12 workshops –
- DIY electonics
- Microbe labs
- making things together, learning, trust, play
• 4 personas – learning about homelessness
• 3 PROTEE sessions – reflection
•
• 2 prototype ideas - decisions
• 1 #Pat
Making things together
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
User testing
Exploratory workshops
research
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
User testing
Exploratory workshops
sharing and publicising research
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
Presentation and discussion of project at conferences
Writing academic papers
User testing
Exploratory workshops
video
video
video
PROTEE dialogues
Mar April May June July Aug Sept Oct
How to
w/shops
Decided
which
prototype
Official
project
endBuilding
prototype
Literature review
research observation and documentation of organisations & workshops
Wider presentation and discussion of project at conferences
User testing
Exploratory workshops
Writing academic papers
PROTEE
dialogue
video
video
video
PROTEE
dialogue
PROTEE
dialogue
Prototype?
What it isn’t:
• Fully tested
• Totally robust
• Commercial Product
What it is:
• Proof of concept
• Basic functionality
• A “Work In Progress”
Relax, It is Prototype!
A prototype is...
• a primitive form of a system built to test an idea
A prototype is not
• a final working product
• the only outcome of the Sprint {intangible outcomes}
It could have been done better: the ‘evaluation’ of the
prototype & its process - Q: how can we best capture
the ‘value’ of what we ‘do’, design & build?
Trust us, There Will Be at Least One.
We have learned to trust each other, each other skills
and the importance of everybody’s input before
outputs (and prototypes…)
• It could have been done better: use creative methods
to explore the team needs/skills/aspirations earlier in
the project. -Q: What is the best way to get to know each
other and build trust? Can the same creative methods be
used with different groups?
Less Rush! Plan to Adapt to the
Unexpected
Agree on a road map, milestones and ‘safety checks’
together in advance. It makes dealing with details and
unexpected accidents more efficiently.
• It could have been done better: spend more time
reflecting on how outputs and processes match people
needs & the project brief. - Q: How (and by whom)
should decisions be made in a citizen-led innovation
project?
Questions for Breakout Groups:
1. How does innovation happen? Should it be ‘supported’,
‘fostered’, ‘facilitated’? How?
2. How can evaluation be built into the process? How can we
evaluate both tangible (e.g. prototype) and intangible (e.g.
process) ‘outcomes’?
3. Is there a silver bullet for trust? What is the best way to get to
know diverse groups and people and build trust? Do different
‘groups’ respond better to different approaches?
4. What does ‘citizen-led’ research really mean? How should
decisions be made in a citizen-led innovation project?

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Catalyst Relay 2012 Midland - Patchworks

  • 2. Rod Dillon Rebecca Ellis Sharon Calverley Asa Calow Biomedicine Environment Centre Signposts Madlab Maria Angela Ferrario Will Simm Jen Southern (Catalyst Research Associates) Introducing people
  • 4. Design process • 12 workshops – - DIY electonics - Microbe labs - making things together, learning, trust, play • 4 personas – learning about homelessness • 3 PROTEE sessions – reflection • • 2 prototype ideas - decisions • 1 #Pat
  • 5. Making things together Mar April May June July Aug Sept Oct How to w/shops Decided which prototype Official project endBuilding prototype User testing Exploratory workshops
  • 6. research Mar April May June July Aug Sept Oct How to w/shops Decided which prototype Official project endBuilding prototype Literature review research observation and documentation of organisations & workshops User testing Exploratory workshops
  • 7. sharing and publicising research Mar April May June July Aug Sept Oct How to w/shops Decided which prototype Official project endBuilding prototype Literature review research observation and documentation of organisations & workshops Presentation and discussion of project at conferences Writing academic papers User testing Exploratory workshops video video video
  • 8. PROTEE dialogues Mar April May June July Aug Sept Oct How to w/shops Decided which prototype Official project endBuilding prototype Literature review research observation and documentation of organisations & workshops Wider presentation and discussion of project at conferences User testing Exploratory workshops Writing academic papers PROTEE dialogue video video video PROTEE dialogue PROTEE dialogue
  • 9.
  • 10.
  • 11. Prototype? What it isn’t: • Fully tested • Totally robust • Commercial Product What it is: • Proof of concept • Basic functionality • A “Work In Progress”
  • 12.
  • 13. Relax, It is Prototype! A prototype is... • a primitive form of a system built to test an idea A prototype is not • a final working product • the only outcome of the Sprint {intangible outcomes} It could have been done better: the ‘evaluation’ of the prototype & its process - Q: how can we best capture the ‘value’ of what we ‘do’, design & build?
  • 14. Trust us, There Will Be at Least One. We have learned to trust each other, each other skills and the importance of everybody’s input before outputs (and prototypes…) • It could have been done better: use creative methods to explore the team needs/skills/aspirations earlier in the project. -Q: What is the best way to get to know each other and build trust? Can the same creative methods be used with different groups?
  • 15. Less Rush! Plan to Adapt to the Unexpected Agree on a road map, milestones and ‘safety checks’ together in advance. It makes dealing with details and unexpected accidents more efficiently. • It could have been done better: spend more time reflecting on how outputs and processes match people needs & the project brief. - Q: How (and by whom) should decisions be made in a citizen-led innovation project?
  • 16. Questions for Breakout Groups: 1. How does innovation happen? Should it be ‘supported’, ‘fostered’, ‘facilitated’? How? 2. How can evaluation be built into the process? How can we evaluate both tangible (e.g. prototype) and intangible (e.g. process) ‘outcomes’? 3. Is there a silver bullet for trust? What is the best way to get to know diverse groups and people and build trust? Do different ‘groups’ respond better to different approaches? 4. What does ‘citizen-led’ research really mean? How should decisions be made in a citizen-led innovation project?