4. “ Wow. I’ve never been in a two-story library before.” --freshman in her first week at the University of Nebraska-Lincoln, 2005
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6. “ What kind of library doesn’t use the Dewey Decimal System?” --brand-new freshman at Texas Christian University, 1992
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8. “ I knew where the card catalogs were, but there were so many little drawers, I wouldn’t even know where to start.” --undergraduate, early 1980s
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11. “ I don’t think I click.” --freshman at the Pennsylvania State University, 2002
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14. “ The stuff didn’t make any sense. I couldn’t find the right article. When I was looking at books in the reference area that tell you specific names that the online uses, I saw ‘Languages and Languages,’ which made no sense to me.” --undergraduate, early 1990s
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16. When assigning subject headings, catalogers try to be as specific as possible while still describing the contents of the whole work. That means something about grown children of alcoholics will be under “Adult children of alcoholics.” This makes sense. But students—especially ones new to the subject, new to research, or new to exploring the topic for an assignment—will start out looking under very broad terms. In this case, the student is likely to begin with “alcoholics,” not find much, and abandon the idea without realizing that good, specific books exist.
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23. The bigger the word, the more sources are tagged, or labeled, with that word. If you click on “copyright,” you are taken to a list of sources about copyright. Anyone affiliated with the University of Pennsylvania can tag something in their catalog.
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26. Fortunately, there is evidence that students do learn to search better with a little instruction. If we take the time to explain some basic concepts about Library of Congress Subject Headings, we can help students improve the results of their searches. Students should know that there is an alternative (and supplement) to keyword searching (although they may resist using it!), but they are not going to be able to figure out how it works on their own.
27. “ My instructor told me to always put search terms on separate lines.” --freshman at Penn State, 2004, after a library instruction class
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