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5
Pillars
of
Business
Development
WHAT IS CERTIFICATION?
“Certification is a voluntary action
by a professional group to
establish a system to grant
recognition to professionals who
have met a stated level of
training and work experience.”
CERTIFICATION
SUMMARY…
1. Hire Right: Passion For The Profession/Sales
2. Implement a Performance Based Culture in
each Career Services function which Tracks
Measures and Recognizes Achievement
3. Master Staff Sales Skills: ID USP, Time
Management Model (60-30-10), Scripts,
Employer Assisted Competency Exam
4. Mandate A Focused Marketing Plan: Database,
LMI and Effective Use of Resources
5. Monitor Success With Ongoing Coaching
THE END RESULT…
1. Hire qualified sales/marketing people
2. Handle difficult to employ or overqualified clients
3. Capture database, create a regional employment plan
4. Obtain higher paying job leads
5. Become the hiring source of choice
6. Outperform staffing agencies and segment clusters
7. Increase placement and retention performance
8. Develop a performance culture to enhance our brand
Certification is Competency Based
Pre-21st Century vs.
Post-21st
Century Worker
Clients Need To Be Enlightened…
 Need hope and helpNeed hope and help
 Need to counter negativeNeed to counter negative
influencesinfluences
 Need to modify badNeed to modify bad
habitshabits
 Need positive role modelsNeed positive role models
 Need reasons toNeed reasons to
want to excelwant to excel
 Need to understandNeed to understand
employers expectationsemployers expectations
MARKETING PLAN
COMPONENTS
1. Comprehensive Employer Database
2. ID 10 Employers who have hired most grads
3. ID 10 employers with greatest hiring potential
4. Shopping Malls: Merchant Association Contact
5. DOL Office/One Stops: Join JD Network
6. Join & Participate in Local Chamber
7. Join 3 Trade Associations (SHRM/Manufacturing)
8. Subscribe: Newspapers/On Line Services
9. ID 3 Top Employment Agencies (Temp and/or Perm)
10. ID 3 Primary Competitors
TIME MANAGEMENT
MODEL
60% or 24 hours per week: Employer
Engagement… GO SELL!!!!!
30% or 12 hours per week: Client Interaction
10% or 4 hours per week:
Administrative Activity
Go Sell
Client Interaction
Admin Work
KNOW WHERE THE
JOBS ARE…
66% found in companies with less than 100
employees
18% found in companies with 101-1000 employees
16% found in
companies with more
than 1000 employees
66%
18% 16%
0%
10%
20%
30%
40%
50%
60%
70%
1-100
Employees
101-1000
Employees
1000+
Employees
THE FIVE BASICS PILLARS OF SALES
SIX STEPS TO QUALIFYING
1. Find Out What They Have
Now (Competition)
2. Determine What They Like
Most About it
3. Discover the Needs. “What
Would You Like to See Improved?”
4. Confirm the Decision Makers.
“Who in Addition to Yourself Will Make
the Decision?”
5. Test Close. “If we could find a
match, would you be in a position to
do business with me?”
6. Make an Appointment!

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Career Services Certification Mod 2

  • 2. WHAT IS CERTIFICATION? “Certification is a voluntary action by a professional group to establish a system to grant recognition to professionals who have met a stated level of training and work experience.”
  • 3. CERTIFICATION SUMMARY… 1. Hire Right: Passion For The Profession/Sales 2. Implement a Performance Based Culture in each Career Services function which Tracks Measures and Recognizes Achievement 3. Master Staff Sales Skills: ID USP, Time Management Model (60-30-10), Scripts, Employer Assisted Competency Exam 4. Mandate A Focused Marketing Plan: Database, LMI and Effective Use of Resources 5. Monitor Success With Ongoing Coaching
  • 4. THE END RESULT… 1. Hire qualified sales/marketing people 2. Handle difficult to employ or overqualified clients 3. Capture database, create a regional employment plan 4. Obtain higher paying job leads 5. Become the hiring source of choice 6. Outperform staffing agencies and segment clusters 7. Increase placement and retention performance 8. Develop a performance culture to enhance our brand Certification is Competency Based
  • 6. Clients Need To Be Enlightened…  Need hope and helpNeed hope and help  Need to counter negativeNeed to counter negative influencesinfluences  Need to modify badNeed to modify bad habitshabits  Need positive role modelsNeed positive role models  Need reasons toNeed reasons to want to excelwant to excel  Need to understandNeed to understand employers expectationsemployers expectations
  • 7. MARKETING PLAN COMPONENTS 1. Comprehensive Employer Database 2. ID 10 Employers who have hired most grads 3. ID 10 employers with greatest hiring potential 4. Shopping Malls: Merchant Association Contact 5. DOL Office/One Stops: Join JD Network 6. Join & Participate in Local Chamber 7. Join 3 Trade Associations (SHRM/Manufacturing) 8. Subscribe: Newspapers/On Line Services 9. ID 3 Top Employment Agencies (Temp and/or Perm) 10. ID 3 Primary Competitors
  • 8. TIME MANAGEMENT MODEL 60% or 24 hours per week: Employer Engagement… GO SELL!!!!! 30% or 12 hours per week: Client Interaction 10% or 4 hours per week: Administrative Activity Go Sell Client Interaction Admin Work
  • 9. KNOW WHERE THE JOBS ARE… 66% found in companies with less than 100 employees 18% found in companies with 101-1000 employees 16% found in companies with more than 1000 employees 66% 18% 16% 0% 10% 20% 30% 40% 50% 60% 70% 1-100 Employees 101-1000 Employees 1000+ Employees
  • 10. THE FIVE BASICS PILLARS OF SALES
  • 11. SIX STEPS TO QUALIFYING 1. Find Out What They Have Now (Competition) 2. Determine What They Like Most About it 3. Discover the Needs. “What Would You Like to See Improved?” 4. Confirm the Decision Makers. “Who in Addition to Yourself Will Make the Decision?” 5. Test Close. “If we could find a match, would you be in a position to do business with me?” 6. Make an Appointment!