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From Workspace Empowering Employees

  1. My Workspace “Empowering Employees to Work Their Way”
  2. 2Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date What do users really want? Ability to use any app, on any device, any time, from anywhere Strong security, but without inconvenience Personalized services that recognize each user’s uniqueness All the support they need, when and where they need it Access to all their data, all the time Now! They want everything.
  3. 3Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date What our users wanted… aligned with client’s strategic direction Your users and executive benefit from… Higher productivity and efficiency The ability to get more work done in less time with less frustration Privacy and protection The ability to work with total security and privacy without onerous restrictions or inconvenience A better experience Faster, more flexible access to apps, data, and support services Improved decision support Better IT outcomes and business processes through better use of data and analysis
  4. 4Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date How are we achieving this? MY EXPERIENCE MY SUPPORTMY WORKSPACE
  5. 5Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date My Experience: Integrated, complementary offerings Intelligent Service Centre Distributed Smart Services Digital Service Centre Tailored to user-level and organizational needs Personalized, user-centric IT services Addresses all aspects of the user experience End-to-end value chain Full integration Supports existing IT technologies and initiatives MY WORKSPACE MY SUPPORT MY EXPERIENCE
  6. 6Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Building My Workspace for Capgemini mirrored client’s procurement processes Q1 Q2 Q3 Q4 Analyse Market Define Requirements Vendor Engagement Design Solution What’s In What’s Out 2014
  7. 7Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date  Secure access to Applications and Data on:  Any device  Anywhere  Any time  From any cloud service  Single admin portal  Single portal to consume services and get help  Hosted on premise with client, supplier or in a cloud data center My Applications My DataMy Workspace My SupportMy Device What does My Workspace do? Container/DigitalFence Native Applications Mobile and Web Applications SaaS Collaboration Data DaaS End-user segmentation
  8. 8Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date How does My Workspace work? Secure Enterprise containerised Mobile Applications WorxSuite – secure email, secure web browser Published Applications and Desktops (SBC and VDI) Published corporate applications Published Office applications Published Desktops Data Anywhere – Choose storage zone, on-premise, cloud Data Access mobile applications, web applications, hosted applications and your data Use any device to access single portal User’s doorway to cloud services Containerisation separates personal applications and data from corporate applications and data Enterprise Mobility Published Apps/ Desktops Dedicated Hosted Desktops Data/ Storage Zone
  9. 9Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date My Workspace: End-to-end service delivery Core Service Associated Services Optional Components Consultancy EUCArchitectureGRCEUC/Workspace Strategy WARP-I Data Security Mobility Strategy Collaboration and Productivity IT Strategy Mobility TLI GRC Strategy Business Change Strategy Business Change Transformation GRCEUCDataCenter MyWorkspace Desktop Deployment (Onsite) Network Transformation Apps Assessment Network Assessment Mobility Apps Dev Enterprise Mobility Transformation DC Technology Transformation Mobility TLI Storage Optimization Collaboration and Productivity Security Infrastructure Discovery Packaging and Sequencing Deployment User Training Platform Integration Virtual Desktop Transformation User/Workstyle Assessment Business Change Management Business Change Security Assessment Run Workplace Server Support Portal SBC Platform Service Desk Remote Tier 2 (IMAC, Support) End User Support Wintel DBA Hosting and Network Cloud Brokering ServiceManagement FinancialManagement(Invoicing/Billing) Backup Hypervisor SOE Management WAN Optimization Load Balancing VPN Management Anti-malware Servers Mobility Apps Development Messaging VDI Platform Mobility Platform Enterprise File Synchronization and Sharing Discovery Packaging/ Sequencing Deployment Mobile Device Mgmt. Desktop Virtualization SOE Management Anti-malware Workstations User Personalization Critical Patch and App Release Mobile App Mgmt.Encryption ManagementDesktop Patch Mgmt. Storage Application Delivery Controller EFSS Support
  10. 10Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Minimize project risk through detailed assessment of client environment by reviewing:  Work style  Network  Application compatibility  Security How do you deploy My Workspace? Leveraging our industrialized approach to solution design; this phase will tailor My Workspace’s blueprint architecture to suit the requirements identified during the Assess phase. Consisting of deployment of core infrastructure, functional and non-functional testing and followed by user migration, the pace of this phase is usually dictated by the achievable rate of business change. COMMUNICATION AND COLLABORATION PERSONAL PRODUCTIVITY END-USER APPLICATION DISTRIBUTION SELF-SERVICE AND END-USER SUPPORTWORKPLACE BUSINESS CHANGE APPLICATION TRANSFORMATION CONSULT
  11. 11Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date What benefits will My Workspace give me? Enhanced End User Productivity Users like it because they work the way they want, with the devices and apps they choose, without limitations imposed by IT. 02 Time to Value My Workspace is a pre-configured platform, and our standardized deployment services allow most deployments to complete within 6 months. 04 Increased Flexibility and Agility The self-serve portal, browser-based applications, SaaS and streaming technologies all accelerate service provisioning, while also minimizing compatibility issues. 05 Reduced Costs Flexible, subscription-based pricing model reduces CapEx at setup and eliminates unnecessary OpEx. Standardization brings consistency and cost reduction to support services. Over 20% reduction in TCO. 03 Security Secure by design, with enterprise-grade security. Corporate applications and data are containerized, ensuring segregation of the user’s corporate IT from their personal IT. This provides IT with the control they need, without impacting the user’s excellent experience. 01
  12. 12Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date What benefits will My Workspace give me (continued)? Ability to Attract Top Talent Enabling workers to work with their preferred devices and providing access to consumer-style productivity tools gives the company a significant recruiting advantage for Gen-Y employees who are digital technology natives. 08 Digital Transformation Using technologies to transform customer engagement e.g. transforming front line policing and retail and branch stores of the future. 09 Enhanced Reputation for IT By improving the user experience and aligning more closely with business objectives, My Workspace improves IT’s reputation—in the eyes of users and business leaders. 10 Reduced Risk Leveraging a standard platform, tailored by an in-depth assessment of business need, built on proven technology, and implemented using a proven methodology, significantly reduces deployment risks and timeframes. 07 Modular Architecture My Workspace is modular in its design using fully documented, standard interfaces, which allows the replacement of component parts to tailor the solution to the client’s needs. 06
  13. 13Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date The Capgemini advantage: an analyst’s view “Capgemini prioritizes standard delivery components and has made significant investments in industrialized services. This has enabled it to deliver end-user services predictably and cost-effectively.... Its current focus on client experience and the workplace IT store will enable users to tailor their use of available functions in My Workplace.”
  14. 14Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Next steps Arrange a personalized demo of My Workspace. Visit for additional information about the My Experience portfolio or the full spectrum of Capgemini services.
  15. 15Copyright © Capgemini 2015. All Rights Reserved Presentation Title | Date Connect with our solution experts for more information Colin Ball Workplace, Mobility and Collaboration Service Development Jon Harriman Head of Workplace, Mobility and Collaboration Dave Austin My Workspace Technical Architect
  16. The information contained in this presentation is proprietary. © 2015 Capgemini. All rights reserved. Rightshore® is a trademark belonging to Capgemini. About Capgemini With almost 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2014 global revenues of EUR 10.573 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Learn more about us at