1. MEMORIAL SLOAN-KETTERING CANCER CENTER
Community Care Garden
cultivating well-being
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

2. Client: Design Innovation group at Memorial Sloan-Kettering
Site: Proposed MSK Outpatient Oncology Facility at 74th Street

3. Brief
• How will digital design and technology improve the MSKCC patient
experience?
• What digital services, installations or smart products could be provided
to patients in the physical space and beyond?
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

4. Audience
Our target users are patients and their friends or family
Specifically patients:
• with longer or multiple repeat treatments
• in need of a release from stressful situations
• looking to connect with the MSK community or other patients going
through similar treatments
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

5. INSIGHTS: HOW PATIENTS TIME IS SPENT AT MSKCC
“Chemo treatment days were the worst because the wait time
is notoriously high, both to see the doctor, and then to get the
treatment. It wasn’t unusual to spend 3 hours waiting.”
“I developed the ritual of going for breakfast in the hospital
cafeteria every morning after my radiation treatment. I liked the
time to myself before I headed to the office.”
Anonymous MSKCC Patient
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

6. INSIGHTS: A HOLISTIC APPROACH
I appreciate the small things that [MSKCC] can do to promote a
consistant philosophy. Promoting health in all forms is important
in creating a whole environment of well-being.
Robert, 6 year MSKCC Patient
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

7. “We had a patient sit at the waterfall
for about 30 mins and just stand there”
OBSERVATION FROM AN RFID STUDY AT THE MSKCC BROOKLYN INFUSION CENTER

8. When hospital rooms have windows looking out
onto the natural world, patients heal more rapidly.
—Esther Sternberg, M.D., Healing Spaces
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

9. Just three to five minutes spent
looking at views dominated by trees,
flower, or water significantly
ameliorates stress
—Roger S. Ulrich, Health Benefits of Gardens in Hospitals
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

10. Community Care Garden
cultivating well-being
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

11. Concept Statement
The Community Care Garden aims to integrate nature
into every part of the patient experience, offering them
the choice of active or passive engagement while still
benefitting from the healing powers of nature.
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

12. INDOORS OUTDOORS
COMMUNITY GARDENING
TIME LAPSE BIRD’S EYE WALL TREATMENT ROOM PHOTOWALL
CARETAKER LIGHT SYSTEM
VIZ WALL AUGMENTED REALITY WALL
DISCOVERY / EXPLORATION APP GREENHOUSE LEARNING CENTER
passive engagement low engagement medium engagement high engagement
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13

13. User Journey
Alex Todaro, Beth Wernet, Rachelle Milne and Willa Tracosas | Design in Public Spaces with Jill Nussbaum | Concept for MSKCC | 27 February 13