I created an outcome persona of how we may look at a boundary partner in the outline below. It is important to note that every block is not expected to be completed, and certain components in the persona may not have to change to create the desired outcome. The blog post on this subject is on http://business901.com/blog1/outcome-based-persona/
Turning Reflection into Action using the Lean Process of CAP-Do
Outcome Based Partner Persona
1. Outcome Persona
Boundary Partner:___________________________
Expect to See
Like to See
Love to See
Best Case Scenario
Write story of Outcome
Write story of Outcome
Write story of Outcome
Most Likely Scenario
Write story of Outcome
Write story of Outcome
Write story of Outcome
Worst Case Scenario
Write story of Outcome
Write story of Outcome
Write story of Outcome
Description of Journey
BACKS
Description of Condition
Behavior
Repeated patterns of action
Attitude
The way you think and feel about
someone or something
Measures the state of a person,
organization or a thing
Condition
In Crisis
Experience the worst negative effects of
behavior
Vulnerable
Worst behavior has been temporarily
suspended
Stable
No longer teetering but could slip back
without assistance
Safe
Thriving
Job has been done and is performing
satisfactorily
Ideal condition
Knowledge
Amount of new information retained
Status
Change in social condition or standing
Business901
Market
Awareness
Engage
Cooperate
Commit
Collaborate
Co-create
Community
Partnerships