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Achieve Personal Effectiveness
Training
A Subsidary of PT. IPDC Consulting & Advisory
Increase employee productivity and personal effectiveness
to become an asset to an organization
Rasuna Office Park 2/QO-08.
Jl. HR. Rasuna Said
Jakarta 12960 Indonesia
Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389
Fax (+6221) 8378 6478
E-mail : training@ipdc.co.id; registration@ipdc.co.id
www.ipdc.co.id
Section __
Program Approach & Methodology
Require-
ments
Client
Needs
Alignment
align the training with an
understanding our client’s
needs and requirements
Capability &
Quality
aims to not only “knowledge
transfer” but also “expertise
and application transfer” to
all participants and great
delivery
provide experienced
trainers who have extensive
practical and real-world
experiences couples with
strong theoritical
frameworks
Commitment
ensure that its customers are
satisfied with our training
programs as well as the process
Customer
Satisfaction
Expectation
What are the expectation or
outcome upon completion
of training?
Our Principles in facilitating a Training
Alignment I Commitment I Capability & Quality I Customer
Satisfaction
Program Approach & Methodology
© Copy Rights - 2013 Indonesia Professional Development Center 3
Understanding
Context & Scope
of Works
Training Needs
Analysis
Pre-Assessment
and Training
Modules
Development &
Planning
Training
Delivery & Post-
course
Assessment
Coaching for
Application
Institutionalized
The following diagram reflects our program process in developing a training
programs
Time required may vary depend upon the scope of works
Program Approach & Methodology
© Copy Rights - 2013 Indonesia Professional Development Center 4
Program Evaluation
Level of
Assessment
Objectives Measurement
Level of
Certification
Min
Target
REACTION
• Assess participant’s
reaction to instructors
and services
Instructor Quality
Index (IQI)
ATTENDANCE
3.5 of 5
3.5 of 5
LEARNING
• Assess participant’s
feedback on programs
• Assess participant’s
level of understanding
• Program Quality
Index (PQI)
• Participant
Understanding Index
(PUI)
3.5 of 5
70 of
100
BEHAVIOR
• Assess the level of
change in terms of skill
and attitude
• Direct Superior
Index (DSI)
• Putting in Practice
Discussion
SKILL COACHING
FOR APPLICATION
(given at the following of
3 months upon
completion of training)
70 of
100
In measuring effectiveness of Training, IPDC applies the following Measurement
to assess the level of learning that is being achieved throughout the program
Program Approach & Methodology
© Copy Rights - 2013 Indonesia Professional Development Center 5
Program Duration
No. In-Class Training Format
Portion (in
%)
1 Interactive lecture (Theoritical Framework &
Conceptual)
40
2 Group / Individual Practice, Simulation and
Discussion
60
Knowledge
Skills
Attitudes
To achieve the effectiveness of the program, in-class training format will be broken
down into four arragements:
Program Approach & Methodology
The instructional language will be delivered in
Bahasa Indonesia (Some terminologies will be
used in English)
Two days
© Copy Rights - 2013 Indonesia Professional Development Center 6
Program Approach & Methodology
Expected Participants
• Anyone who wants to significantly improve their
personal effectiveness to achieve best
performance.
• For anyone who wants to improve their overall
effectiveness at work by enhancing relationships,
increasing confidence and managing stress. The
Developing Personal Effectiveness course will be
particularly helpful to those taking on new roles
and responsibilities or those who what to make
changes in their working lives.
© Copy Rights - 2013 Indonesia Professional Development Center 7
Program Approach & Methodology
DELIVERY APPROACH DIAGRAM
Activity Reporting
Upon completion of training, IPDC will produce the following reports
1.Training Completion Report
2.Detail of activities which will cover:
• Scheduling of the activities
• Achievement of training objectives, outcomes and outputs
© Copy Rights - 2013 Indonesia Professional Development Center 8
Section ___
IPDC Personal Effectiveness Model
(A Basis for Discussion and Learning Points)
The Discussion Framework
Why improve personal effectiveness?
“No matter what role you have to do, how well you do
it depends on a combination of technical or
professional competence with personal skills and
effectiveness. Many organizations are willing to invest
in helping their people develop their technical and
professional skills which is great. However, they are
more reluctant to do the same in these “softer” skill
areas, because it is harder to measure the
improvements in any quantifiable way. This is
understandable, yet the way most people will do their
jobs differently or better is through better personal
effectiveness.”
Joseph L. Badaracco is the John Shad Professor of
Business Ethics at Harvard Business School.
© Copy Rights - 2013 Indonesia Professional Development Center 10
Stage4
Actually
doing what is
right to do
Stage 3
The ability to ignore
short-term pleasure
Stage 2
Knowing what is right to do
Stage 1
The Ability to Minimize Noise
Knowing what is right to do is just half the equation. It is useless to
know what you are supposed to do if you don’t actually do them. To
actually do what is right, you need to overcome distractions to do
otherwise. All distractions can actually be summarized into one:
short-term pleasures. So, the action you need to take is ignoring
short-term pleasures. Since the things you are supposed to do are
often uncomfortable, only by being able to ignore short-term
pleasures can you actually do them.
How do you know what is right to do? This is where the
idea in The Single Most Important Ingredient of
Effectiveness comes into play: to know what is right to
do, you need clarity. It is clarity that allows you to figure
out what is truly important to you. The biggest enemy of
clarity is noise, so the action you need to take is
minimizing noise.
The Discussion Framework
What is Personal Effectiveness ideally should have?
© Copy Rights - 2013 Indonesia Professional Development Center 11
Steps to Achieve Personal Effectiveness
The Discussion Framework
ManageSelfEffectively
AlignYourGoals
withyour
OrganizationGoals
KnowYour
Organization
Know Yourself
© Copy Rights - 2013 Indonesia Professional Development Center 12
Section ___
Program Overview & Agenda
Program Overview
What is personal effectiveness? It can't just be achieving our goals because
we could do so in a very wasteful, time consuming or sloppy way. How about
making best use of our time and all other personal resources at our
disposal? This means achieving our goals efficiently, like investment, getting
the best possible return. As both work activities and organizational
structures change rapidly, the need for each of us to work at the peak of our
effectiveness has increased.
This two-day Achieving Personal Effectiveness course will help you
understand your own personal working styles and how it impacts on others.
Look at ways to improve your professional and personal potential by making
positive changes and developing and managing yourself better.
This Personal Effectiveness training course is also designed for those who
seek to further develop the key skills and techniques needed to build
personal impact, influence and effectiveness in dealings with other.
© Copy Rights - 2013 Indonesia Professional Development Center 14
Program Overview
Program Objectives
Upon completion of training, the participants are expected to be
able to:
• Analyze self current effectiveness in terms of time and priority management
• Identify appropriate situations and techniques for assertive communication
• Confidently deal with conflict situations and ‘difficult’ people.
• Consider the most appropriate Influencing style(s) to achieve positive results
• Recognize the factors that contribute to building personal profile and impact
• Use practical methods to reduce stress (in yourself and others)
• Use different techniques to increase your self-confidence
• Understand critical, analytical and creative thinking
• Learn techniques on becoming more critical, analytical, creative and apply these
to help them and the organization improve
• Prioritize work to achieve more
• Develop a personal action plan to enhance personal effectiveness at work
© Copy Rights - 2013 Indonesia Professional Development Center 15
Program Agenda
Time Topic
07.00 – 07.45 Class Preparation
08.00 – 10.30
I. INTRODUCTION
• Visions –Aligning personal goals & motivation at work
• Clarifying what is important to you
• Key characteristics of professional people
• The components of personal effectiveness
Discussion for Job Application & Knowledge Transfer
10.30 – 10.45 Coffee Break
10.45 – 12.00
II. MANAGING YOURSELF EFFECTIVELY
• DISC Personal Profiling
• Recognizing the effects of personal styles
• Evaluating your aptitudes, styles and potential growth areas
• Working to your strengths
Discussion for Job Application & Knowledge Transfer
12.00 – 13.00 Lunch Break and Prayer Time
DAY ONE
© Copy Rights - 2013 Indonesia Professional Development Center 16
Program Agenda
Time Topic
13.00 - 15.30
III. Building Your Professional Effectiveness
• The core elements of professional excellence
• The three Rs of effectiveness
• Operating with ethics and integrity
• Developing your professional power
• Role Plays and Discussion
15.30 – 15.45 Coffee Break
15.45 – 17.00
IV. Working productively with colleagues and team
• The dynamics of human interactions
• Enhancing your emotional intelligence
• Building effective mental models
• Managing different personal styles
• Working with difficult coworkers; Being assertive without aggression
• Building productive relationships with upper management
Case Study and Discussion for Job Application & Knowledge Transfer
• Insight and Lesson Learned of Today
DAY ONE (Continued)
© Copy Rights - 2013 Indonesia Professional Development Center 17
Program Agenda
Time Topic
07.00 – 08.00 Class Preparation
08.00 – 10.30
V. Building Your Professional Reputation
• Enhancing your influence
• Building and managing your networks proactively
• Managing disagreement productively
• Developing self-confidence and self-motivation
Discussion for Job Application & Knowledge Transfer
10.30 – 10.45 Coffee Break
10.45 – 12.00
VI. Introduction to critical, analytical and creative thinking
• Different thinking types (analytical, critical, creative)
• Characteristics of each thinking types and the Application
• Common Barriers in Thinking
• Creativity – tools and techniques (thinking outside the box)
Role Plays & Discussion for Job Application & Knowledge Transfer
12.00 – 13.00 Lunch Break and Prayer Time
DAY TWO
© Copy Rights - 2013 Indonesia Professional Development Center 18
Program Agenda
Time Topic
13.00 - 15.30
VI. SETTING PRIORTY
• Prioritizing and Scheduling
• Aligning tasks with your high and low periods
• Proactively identifying your priorities
• Sense of Urgency and Belonging
• Focus on End Result (Completed Staff Works)
VII. Delegation & Empowerment
• How to delegate and empower effectively
Discussion for Job Application & Knowledge Transfer
15.30 – 15.45 Coffee Break
15.45 – 17.00
VII. MY WAY FORWARD – areas for my personal development
• Influencing skills – making a case and managing the ‘politics’
• My goals, plans, strategies and actions for the immediate future
• Insight and Lesson Learned of the day
• Writing a Personal Statement of Commitment
• Evaluation
DAY TWO (Continued)
© Copy Rights - 2013 Indonesia Professional Development Center 19
Section __
Facilitator(s)
Program Team
Engagement Leader
Areas of
Expertise
Personal Effectiveness
________
( Higly experienced and respected Trainer
in Personal Effectiveness and Time
Management, and other People Skills)
(Managing Director – IPDC)
Team
Involved
Research & Development Department
Course & Curriculum Design and Development
Team
Support
________
( Higly experienced and respected Trainer
in Personal Effectiveness, Change
Management, Leadership, Conflict
Management and other People Skills)
O
R
© Copy Rights - 2013 Indonesia Professional Development Center 21
Section __
IPDC Credential
IPDC Credential
FACT SINCE 2000
• Trained more than 20,000 participants (Top executives, senior
managers, middle managers and professionals) in 11 years both in in-
house and public programs setting
• Served more than 750 major clients across industries, sectors
and regions, including Vietnam, Malaysia, Thailand, Brunei.
• Run more than 350 different workshops or training programs
on yearly basis
• Has Partnership with several major training institutions in the region
(LIFO Malaysia, E-Cornell Unversity, Indian School of Petroleum and
Energy)
© Copy Rights - 2013 Indonesia Professional Development Center 23
© 2011 Indonesia Professional Development Center 24
Contact Information
Rasuna Office Park 2/QO-08.
Jl. HR. Rasuna Said
Jakarta 12960 Indonesia
Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389
Fax (+6221) 8378 6478
E-mail : training@ipdc.co.id; registration@ipdc.co.id
www.ipdc.co.id
Training & Consulting DivisionA Subsidary of PT. IPDC Consulting & Advisory

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Ipdc training 2014 personal effectiveness training

  • 1. Achieve Personal Effectiveness Training A Subsidary of PT. IPDC Consulting & Advisory Increase employee productivity and personal effectiveness to become an asset to an organization Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389 Fax (+6221) 8378 6478 E-mail : training@ipdc.co.id; registration@ipdc.co.id www.ipdc.co.id
  • 3. Require- ments Client Needs Alignment align the training with an understanding our client’s needs and requirements Capability & Quality aims to not only “knowledge transfer” but also “expertise and application transfer” to all participants and great delivery provide experienced trainers who have extensive practical and real-world experiences couples with strong theoritical frameworks Commitment ensure that its customers are satisfied with our training programs as well as the process Customer Satisfaction Expectation What are the expectation or outcome upon completion of training? Our Principles in facilitating a Training Alignment I Commitment I Capability & Quality I Customer Satisfaction Program Approach & Methodology © Copy Rights - 2013 Indonesia Professional Development Center 3
  • 4. Understanding Context & Scope of Works Training Needs Analysis Pre-Assessment and Training Modules Development & Planning Training Delivery & Post- course Assessment Coaching for Application Institutionalized The following diagram reflects our program process in developing a training programs Time required may vary depend upon the scope of works Program Approach & Methodology © Copy Rights - 2013 Indonesia Professional Development Center 4
  • 5. Program Evaluation Level of Assessment Objectives Measurement Level of Certification Min Target REACTION • Assess participant’s reaction to instructors and services Instructor Quality Index (IQI) ATTENDANCE 3.5 of 5 3.5 of 5 LEARNING • Assess participant’s feedback on programs • Assess participant’s level of understanding • Program Quality Index (PQI) • Participant Understanding Index (PUI) 3.5 of 5 70 of 100 BEHAVIOR • Assess the level of change in terms of skill and attitude • Direct Superior Index (DSI) • Putting in Practice Discussion SKILL COACHING FOR APPLICATION (given at the following of 3 months upon completion of training) 70 of 100 In measuring effectiveness of Training, IPDC applies the following Measurement to assess the level of learning that is being achieved throughout the program Program Approach & Methodology © Copy Rights - 2013 Indonesia Professional Development Center 5
  • 6. Program Duration No. In-Class Training Format Portion (in %) 1 Interactive lecture (Theoritical Framework & Conceptual) 40 2 Group / Individual Practice, Simulation and Discussion 60 Knowledge Skills Attitudes To achieve the effectiveness of the program, in-class training format will be broken down into four arragements: Program Approach & Methodology The instructional language will be delivered in Bahasa Indonesia (Some terminologies will be used in English) Two days © Copy Rights - 2013 Indonesia Professional Development Center 6
  • 7. Program Approach & Methodology Expected Participants • Anyone who wants to significantly improve their personal effectiveness to achieve best performance. • For anyone who wants to improve their overall effectiveness at work by enhancing relationships, increasing confidence and managing stress. The Developing Personal Effectiveness course will be particularly helpful to those taking on new roles and responsibilities or those who what to make changes in their working lives. © Copy Rights - 2013 Indonesia Professional Development Center 7
  • 8. Program Approach & Methodology DELIVERY APPROACH DIAGRAM Activity Reporting Upon completion of training, IPDC will produce the following reports 1.Training Completion Report 2.Detail of activities which will cover: • Scheduling of the activities • Achievement of training objectives, outcomes and outputs © Copy Rights - 2013 Indonesia Professional Development Center 8
  • 9. Section ___ IPDC Personal Effectiveness Model (A Basis for Discussion and Learning Points)
  • 10. The Discussion Framework Why improve personal effectiveness? “No matter what role you have to do, how well you do it depends on a combination of technical or professional competence with personal skills and effectiveness. Many organizations are willing to invest in helping their people develop their technical and professional skills which is great. However, they are more reluctant to do the same in these “softer” skill areas, because it is harder to measure the improvements in any quantifiable way. This is understandable, yet the way most people will do their jobs differently or better is through better personal effectiveness.” Joseph L. Badaracco is the John Shad Professor of Business Ethics at Harvard Business School. © Copy Rights - 2013 Indonesia Professional Development Center 10
  • 11. Stage4 Actually doing what is right to do Stage 3 The ability to ignore short-term pleasure Stage 2 Knowing what is right to do Stage 1 The Ability to Minimize Noise Knowing what is right to do is just half the equation. It is useless to know what you are supposed to do if you don’t actually do them. To actually do what is right, you need to overcome distractions to do otherwise. All distractions can actually be summarized into one: short-term pleasures. So, the action you need to take is ignoring short-term pleasures. Since the things you are supposed to do are often uncomfortable, only by being able to ignore short-term pleasures can you actually do them. How do you know what is right to do? This is where the idea in The Single Most Important Ingredient of Effectiveness comes into play: to know what is right to do, you need clarity. It is clarity that allows you to figure out what is truly important to you. The biggest enemy of clarity is noise, so the action you need to take is minimizing noise. The Discussion Framework What is Personal Effectiveness ideally should have? © Copy Rights - 2013 Indonesia Professional Development Center 11
  • 12. Steps to Achieve Personal Effectiveness The Discussion Framework ManageSelfEffectively AlignYourGoals withyour OrganizationGoals KnowYour Organization Know Yourself © Copy Rights - 2013 Indonesia Professional Development Center 12
  • 14. Program Overview What is personal effectiveness? It can't just be achieving our goals because we could do so in a very wasteful, time consuming or sloppy way. How about making best use of our time and all other personal resources at our disposal? This means achieving our goals efficiently, like investment, getting the best possible return. As both work activities and organizational structures change rapidly, the need for each of us to work at the peak of our effectiveness has increased. This two-day Achieving Personal Effectiveness course will help you understand your own personal working styles and how it impacts on others. Look at ways to improve your professional and personal potential by making positive changes and developing and managing yourself better. This Personal Effectiveness training course is also designed for those who seek to further develop the key skills and techniques needed to build personal impact, influence and effectiveness in dealings with other. © Copy Rights - 2013 Indonesia Professional Development Center 14
  • 15. Program Overview Program Objectives Upon completion of training, the participants are expected to be able to: • Analyze self current effectiveness in terms of time and priority management • Identify appropriate situations and techniques for assertive communication • Confidently deal with conflict situations and ‘difficult’ people. • Consider the most appropriate Influencing style(s) to achieve positive results • Recognize the factors that contribute to building personal profile and impact • Use practical methods to reduce stress (in yourself and others) • Use different techniques to increase your self-confidence • Understand critical, analytical and creative thinking • Learn techniques on becoming more critical, analytical, creative and apply these to help them and the organization improve • Prioritize work to achieve more • Develop a personal action plan to enhance personal effectiveness at work © Copy Rights - 2013 Indonesia Professional Development Center 15
  • 16. Program Agenda Time Topic 07.00 – 07.45 Class Preparation 08.00 – 10.30 I. INTRODUCTION • Visions –Aligning personal goals & motivation at work • Clarifying what is important to you • Key characteristics of professional people • The components of personal effectiveness Discussion for Job Application & Knowledge Transfer 10.30 – 10.45 Coffee Break 10.45 – 12.00 II. MANAGING YOURSELF EFFECTIVELY • DISC Personal Profiling • Recognizing the effects of personal styles • Evaluating your aptitudes, styles and potential growth areas • Working to your strengths Discussion for Job Application & Knowledge Transfer 12.00 – 13.00 Lunch Break and Prayer Time DAY ONE © Copy Rights - 2013 Indonesia Professional Development Center 16
  • 17. Program Agenda Time Topic 13.00 - 15.30 III. Building Your Professional Effectiveness • The core elements of professional excellence • The three Rs of effectiveness • Operating with ethics and integrity • Developing your professional power • Role Plays and Discussion 15.30 – 15.45 Coffee Break 15.45 – 17.00 IV. Working productively with colleagues and team • The dynamics of human interactions • Enhancing your emotional intelligence • Building effective mental models • Managing different personal styles • Working with difficult coworkers; Being assertive without aggression • Building productive relationships with upper management Case Study and Discussion for Job Application & Knowledge Transfer • Insight and Lesson Learned of Today DAY ONE (Continued) © Copy Rights - 2013 Indonesia Professional Development Center 17
  • 18. Program Agenda Time Topic 07.00 – 08.00 Class Preparation 08.00 – 10.30 V. Building Your Professional Reputation • Enhancing your influence • Building and managing your networks proactively • Managing disagreement productively • Developing self-confidence and self-motivation Discussion for Job Application & Knowledge Transfer 10.30 – 10.45 Coffee Break 10.45 – 12.00 VI. Introduction to critical, analytical and creative thinking • Different thinking types (analytical, critical, creative) • Characteristics of each thinking types and the Application • Common Barriers in Thinking • Creativity – tools and techniques (thinking outside the box) Role Plays & Discussion for Job Application & Knowledge Transfer 12.00 – 13.00 Lunch Break and Prayer Time DAY TWO © Copy Rights - 2013 Indonesia Professional Development Center 18
  • 19. Program Agenda Time Topic 13.00 - 15.30 VI. SETTING PRIORTY • Prioritizing and Scheduling • Aligning tasks with your high and low periods • Proactively identifying your priorities • Sense of Urgency and Belonging • Focus on End Result (Completed Staff Works) VII. Delegation & Empowerment • How to delegate and empower effectively Discussion for Job Application & Knowledge Transfer 15.30 – 15.45 Coffee Break 15.45 – 17.00 VII. MY WAY FORWARD – areas for my personal development • Influencing skills – making a case and managing the ‘politics’ • My goals, plans, strategies and actions for the immediate future • Insight and Lesson Learned of the day • Writing a Personal Statement of Commitment • Evaluation DAY TWO (Continued) © Copy Rights - 2013 Indonesia Professional Development Center 19
  • 21. Program Team Engagement Leader Areas of Expertise Personal Effectiveness ________ ( Higly experienced and respected Trainer in Personal Effectiveness and Time Management, and other People Skills) (Managing Director – IPDC) Team Involved Research & Development Department Course & Curriculum Design and Development Team Support ________ ( Higly experienced and respected Trainer in Personal Effectiveness, Change Management, Leadership, Conflict Management and other People Skills) O R © Copy Rights - 2013 Indonesia Professional Development Center 21
  • 23. IPDC Credential FACT SINCE 2000 • Trained more than 20,000 participants (Top executives, senior managers, middle managers and professionals) in 11 years both in in- house and public programs setting • Served more than 750 major clients across industries, sectors and regions, including Vietnam, Malaysia, Thailand, Brunei. • Run more than 350 different workshops or training programs on yearly basis • Has Partnership with several major training institutions in the region (LIFO Malaysia, E-Cornell Unversity, Indian School of Petroleum and Energy) © Copy Rights - 2013 Indonesia Professional Development Center 23
  • 24. © 2011 Indonesia Professional Development Center 24 Contact Information Rasuna Office Park 2/QO-08. Jl. HR. Rasuna Said Jakarta 12960 Indonesia Ph (+6221) 8378 6465 ; 8378 6477 ; 8378 6389 Fax (+6221) 8378 6478 E-mail : training@ipdc.co.id; registration@ipdc.co.id www.ipdc.co.id Training & Consulting DivisionA Subsidary of PT. IPDC Consulting & Advisory