e governence

1. ANDHRA PRADESH
E-GOVERNANCE STORY
- C.K PRAHALAD

2. SUMMARY
 CM of Andhra Pradesh, Mr. Nara Chandrababu Naidu to develop a
corruption free system installed “ E-governance” system .
 eSeva an internet – based system was launched to facilitate interaction
with the citizens .

3. INTRODUCTION
 Citizens depend on the state for a wide variety of services, from admission
to schools to birth and death certificates, paying utility bills, taxes, driver’s
licenses, and registering property.
 There are more than 1 million government employees servicing 75 million
citizens, a ratio of 13 to 14 government employees per 1,000 citizens.
 Thus having a government dominance .

4. Reasons To Implement E-governance
 The goal was to reverse the process from an institution-centric civil service
to a citizen-centric system This concept was a 180-degree turn from the
prevailing norm.
 To make opaque system transparent.
 Land registration is one of the key areas in which Transaction Governance
Capacity (TGC )can help.

5. eSeva

6. Center For Good Governance
 CGG was a watch dog agency .
 In collaboration with UK .
 Role – to monitor the implementation of citizen centric governance .

7. Implementation
 Virtuous cycle
Implementation & Initial results -> Improved TGC -> Development

8. Learnings
 Transformation of a well-entrenched system takes not only
building an IT system, but also building trust.
 Citizens must convince themselves that
it is cheaper to be within the system than outside it.
 Reduction in corruption , implementing digital technologies & market
based ecosystems leads to transforming the TGC of the country .