DLS panel slides

1. The future of distance librarianship
in changing organizations

2.  Bill Denny, California University of Pennsylvania
 Kate Adams, University of Nebraska-Lincoln
 Samantha Hines, University of Montana
 Kathleen Citro, Embry Riddle Aeronautical University
 Mary Anne Hansen, Montana State University Library
 Sheila Bonnand, Montana State University Library
 Amy Hofer, Portland State University
 Stefanie Buck, Oregon State University

3.  Assistant Professor
 Distance Learning/Government Documents
Librarian
 California University of Pennsylvania
 Adjunct Associate Professor
 University of Maryland University College
 Teach UCSP 611

4. Cal U Global Online:
* 3 undergraduate degrees
* 3 undergraduate certificates
* 5 graduate certificates
* 17 graduate degrees --- 2 more under development
* 4 Post-masters certificates
* Superintendent Letter of Eligibility
* K-12 Administrative Program for Principals (certification only and
masters program)
* 2000 students
Off-Campus Centers: Southpointe

5.  Educational Leadership & Administration
 Exercise Science & Sport Studies
 Health Science
 Justice, Law, & Society
 Nursing
 Professional Studies

6.  Arab Language & Culture
 Early Childhood Education
 Advanced Studies in Secondary Education
 English as a Second Language
 National Board Certification Preparation for
Elementary Teachers
 STEM Education
 Technology Education
 Spanish for Business & Law Enforcement

7.  Distance, Graduate, and Undergraduate
Services Coordinator
 University of Nebraska-Lincoln

8.  Reference Librarian
 Montana State University Library
 Professor/Reference Librarian
 Montana State University Library

9.  Associate Director for Reference/Worldwide
Library Services
 Hunt Library, Embry Riddle Aeronautical
University

10. Integrated Model
All reference librarians staff both the physical reference desk and virtual reference desk
Embry-Riddle Aeronautical University, the world’s largest, fully accredited university specializing in aviation and
aerospace, is a nonprofit, independent institution offering more than 40 baccalaureate, master’s and Ph.D. degree
programs in its colleges of Arts and Sciences, Aviation, Business and Engineering. Embry-Riddle educates students at
residential campuses in Daytona Beach, Fla., and Prescott, Ariz., and through the Worldwide Campus with more than
150 locations in the United States, Europe, Asia, Canada and the Middle East.
Introduction:
Worldwide Library Services was previously a separate university department which did not report to the Hunt Library.
In 1997, the stand-alone library services department became part of the Hunt Library. The first change was to integrate
all the reference librarians. The Daytona Beach Reference Librarians were trained to do Worldwide reference and vice
versa.
Pros:
Librarians get to know the collections better because they serve both groups of students/faculty/staff.
Librarians are exposed to a wider variety of students.
Librarians have subject interaction with faculty on the Daytona Beach campus which can assist in providing
Worldwide reference.
Randomness of patrons allow for a shared workload (i.e. no one librarian generally gets “stuck” with all hard
questions).
Greater collaboration amongst librarians for the complicated questions we get through Worldwide.
Larger staff to ensure service points coverage; since librarians are cross-trained, service point substitutions is
seamless.
Librarians still have face-to-face interaction since they staff the physical Daytona Beach Campus service points.
As a whole, the library is a better library due to the inclusion of the distance students’ needs.
All virtual students receive robust, seamless assistance.
Cons:
At our institution, from a staffing perspective, there are no cons.
Kathleen Citro, Associate Director for Reference/Worldwide Library Services
Hunt Library, Embry-Riddle Aeronautical University

11.  Head, Mansfield Library at the College of
Technology Distance Education Coordinator
 University of Montana

12.  How are roles changing now that distance/online
are blurring?
 Do we still need a distinction between
distance/subject librarians? What makes us
unique, special anymore?
 Where there is a distinction, how do we
collaborate? What are our roles?
 How can we market our library services to
distance education students and faculty?

13. http://tinyurl.com/dlspanel

14. Thank you!
Bill Denny, denny_w@calu.edu
Samantha Hines, samantha.hines@mso.umt.edu
Sheila Bonnand, sheila.bonnand@montana.edu
Mary Anne Hansen, mhansen@montana.edu
Kate Adams, kadams1@unl.edu
Kathleen Citro, citrok@erau.edu
Stefanie Buck, stefanie.buck@oregonstate.edu
Amy Hofer, amy.hofer@oregonstate.edu