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INTERNATIONAL VISITOR SURVEY
PAPUA NEW GUINEA
2018
Published May 2019
While arrivals have grown by almost 10% from 2017, average spend per trip has decreased. This is
linked to a lower spend per day as well as a decrease in average length of stay. Flattening of
spend per trip is a trend seen regionally and, in PNG, could be linked to an increase in short
business trips driven by the APEC meetings in 2018. Figures exclude employment and cruise visitors
SUMMARY OF KEY FINDING: VISITOR SPEND
JANUARY – DECEMBER 2018 TOTAL VISITORS
USD 205.9MTOTAL SPEND USD
PGK 691.3MTOTAL SPEND PGK
94,627TOTAL VISITORS
9.1% decrease
from 2017
9.5% increase
from 2017
0.5% increase
from 2017
4.1% decrease
from 2017
1
42%
31%
15%
7%
2% 1% 2%
Less than $50,000
$50,001-100,000
$100,001-150,000
$150,001-200,000
$200,001-250,000
$250,001-300,000
More than $300,001
$
Figures exclude employment and cruise visitors
TOTAL VISITORS (%) BY MARKET
TOTAL VISITORS DEMOGRAPHICS
JANUARY – DECEMBER 2018 TOTAL VISITORS
VISITOR AGE (%)
GENDER HOUSEHOLD
INCOME
(USD)
PNG continues to rely on the Australian market for both business and holiday arrivals. The middle
aged male profile of many travelers reflects the importance of business and adventure tourism
markets. About 27% of visitors have a household income over US$100,000, likely linked to
higher spending, but smaller, holiday markets from North America and Europe. 3
PURPOSE OF VISIT
JANUARY – DECEMBER 2018 TOTAL VISITORS
BUSINESS HOLIDAY VISITING FRIENDS & RELATIVES
$2,169
PER PERSON
PER TRIP
SPEND USD
9.3
NIGHTS
AVERAGE LENGTH OF STAY
$2,504
PER PERSON
PER TRIP
SPEND USD
10.5
NIGHTS
AVERAGE LENGTH OF STAY
$1,286
PER PERSON
PER TRIP
SPEND USD
9.9
NIGHTS
AVERAGE LENGTH OF STAY
MORE
THAN 2017
7%
SAME AS
2017
DECREASE
FROM 2017
14%
The share of holiday visitors rose 7 percentage points, from 26% of total visitors in 2017 to 33% in 2018.
This indicates that PNG is starting to close their holiday market gap and coming closer to the global
average holiday market of 53% of total visitors. This is important as holiday visitors are the highest
spenders in PNG, spending 15% more than business travelers and 95% more than VFR visitors.
Note: Purpose of visit percentages
based on IVS responses not actual
immigration data. 4
TOTAL VISITATION TO THE PROVINCES
REGIONS VISITED & VISITOR SATISFACTION
JANUARY – DECEMBER 2018 TOTAL VISITORS
WERE
SATISFIED WOULD
RETURN
JANUARY – DECEMBER 2018 TOTAL VISITORS
1. National Capital District65%
2. Central Province
3. Morobe
14%
10%
4. Northern Province10%
5. Western Highlands
6. East New Britain
8%
8%
7. Milne Bay Province7%
8. New Ireland
9. Madang
7%
6%
10. Eastern Highlands6%
11. West New Britain
12. East Sepik
5%
4%
Over 63% of visitors traveled to the provinces in 2018, versus 60% of visitors in 2017. Central and Northern
Provinces rank among the top visited provinces outside of NCD, due to the popularity of the Kokoda Track.
Visitation to Morobe and Western Highlands is likely driven by business travel. Tourism hubs of East New
Britain and Milne Bay are the next most popular, positioning them well for future growth. 5
IMPROVEMENTS SUGGESTED BY MARKET
Note:
• Multiple responses, therefore totals do not
add up to 100%
28
21
15
12
11
8
7
5
4
3 3 2 2
18
27
15
8
16
5
8
7
10
5
3
0
8
29
24
16
8
7
6 6
10
9
1 2 1
3
0
5
10
15
20
25
30
35
Australia Europe (excluding UK) North America
Shareofvisitors(%)
Safety/security and infrastructure are the areas most commonly highlighted for improvement
among the top three holiday markets. Notably for Europeans, costs and prices and
information are seen as key areas for improvement. North Americans seek better airline
and flights experiences, and also suggest improvements to activities and attractions. 25
JAN–DEC 2018 HOLIDAY VISITORS
IMPROVEMENTS BY PROVINCE VISITED
Note:
• Multiple responses,
therefore totals do not
add up to 100%
Shareofvisitors(%)
While safety and security remain an issue for NCD, they are less so in the provinces. Infrastructure is a
challenge in Morobe and airlines and flights are critical for East New Britain, Milne Bay and New Ireland.
Although New Ireland rated well with security, visitors commented on poor accommodation and infrastructure
and high costs. Northern Province continues to need additional product development to satisfy visitors. 26
JAN–DEC 2018 HOLIDAY VISITORS
$2.04
$2.40
$3.69
$4.68
$6.10
$8.25
$9.84
$22.36
$64.40
$82.20
$- $10 $20 $30 $40 $50 $60 $70 $80 $90
OTHER
INTERNET & SERVICE
SOUVENIRS
TOURS
RETAIL
DOMESTIC TRAVEL
LOCAL TRANSPORT
FOOD & BEVERAGE
AIRFARES
ACCOMODATION
DIRECT ECONOMIC IMPACT OF VISITOR SPEND
JANUARY – DECEMBER 2018 TOTAL VISITORS
SPEND IN COUNTRY AND PRIOR TO ARRIVAL
USD MILLIONS
Light gray bars represent 2017 total spend in same categories
Despite overall lower spend per trip, accommodation, airfares and food & beverage categories
earned more in 2018 than 2017. Tours, domestic travel and local transport saw a decrease in
total earnings. Again this could be linked to a higher number of business travelers in PNG, driven
by APEC, who did not travel to the provinces or spend on tours.
ACCOMMODATION
2

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PNG Agritourism Policy Setting Workshop 2019: Alcinda Trawen "Overview of tourism development and opportunities for greater connection with the agriculture industry"

  • 1. INTERNATIONAL VISITOR SURVEY PAPUA NEW GUINEA 2018 Published May 2019
  • 2. While arrivals have grown by almost 10% from 2017, average spend per trip has decreased. This is linked to a lower spend per day as well as a decrease in average length of stay. Flattening of spend per trip is a trend seen regionally and, in PNG, could be linked to an increase in short business trips driven by the APEC meetings in 2018. Figures exclude employment and cruise visitors SUMMARY OF KEY FINDING: VISITOR SPEND JANUARY – DECEMBER 2018 TOTAL VISITORS USD 205.9MTOTAL SPEND USD PGK 691.3MTOTAL SPEND PGK 94,627TOTAL VISITORS 9.1% decrease from 2017 9.5% increase from 2017 0.5% increase from 2017 4.1% decrease from 2017 1
  • 3. 42% 31% 15% 7% 2% 1% 2% Less than $50,000 $50,001-100,000 $100,001-150,000 $150,001-200,000 $200,001-250,000 $250,001-300,000 More than $300,001 $ Figures exclude employment and cruise visitors TOTAL VISITORS (%) BY MARKET TOTAL VISITORS DEMOGRAPHICS JANUARY – DECEMBER 2018 TOTAL VISITORS VISITOR AGE (%) GENDER HOUSEHOLD INCOME (USD) PNG continues to rely on the Australian market for both business and holiday arrivals. The middle aged male profile of many travelers reflects the importance of business and adventure tourism markets. About 27% of visitors have a household income over US$100,000, likely linked to higher spending, but smaller, holiday markets from North America and Europe. 3
  • 4. PURPOSE OF VISIT JANUARY – DECEMBER 2018 TOTAL VISITORS BUSINESS HOLIDAY VISITING FRIENDS & RELATIVES $2,169 PER PERSON PER TRIP SPEND USD 9.3 NIGHTS AVERAGE LENGTH OF STAY $2,504 PER PERSON PER TRIP SPEND USD 10.5 NIGHTS AVERAGE LENGTH OF STAY $1,286 PER PERSON PER TRIP SPEND USD 9.9 NIGHTS AVERAGE LENGTH OF STAY MORE THAN 2017 7% SAME AS 2017 DECREASE FROM 2017 14% The share of holiday visitors rose 7 percentage points, from 26% of total visitors in 2017 to 33% in 2018. This indicates that PNG is starting to close their holiday market gap and coming closer to the global average holiday market of 53% of total visitors. This is important as holiday visitors are the highest spenders in PNG, spending 15% more than business travelers and 95% more than VFR visitors. Note: Purpose of visit percentages based on IVS responses not actual immigration data. 4
  • 5. TOTAL VISITATION TO THE PROVINCES REGIONS VISITED & VISITOR SATISFACTION JANUARY – DECEMBER 2018 TOTAL VISITORS WERE SATISFIED WOULD RETURN JANUARY – DECEMBER 2018 TOTAL VISITORS 1. National Capital District65% 2. Central Province 3. Morobe 14% 10% 4. Northern Province10% 5. Western Highlands 6. East New Britain 8% 8% 7. Milne Bay Province7% 8. New Ireland 9. Madang 7% 6% 10. Eastern Highlands6% 11. West New Britain 12. East Sepik 5% 4% Over 63% of visitors traveled to the provinces in 2018, versus 60% of visitors in 2017. Central and Northern Provinces rank among the top visited provinces outside of NCD, due to the popularity of the Kokoda Track. Visitation to Morobe and Western Highlands is likely driven by business travel. Tourism hubs of East New Britain and Milne Bay are the next most popular, positioning them well for future growth. 5
  • 6. IMPROVEMENTS SUGGESTED BY MARKET Note: • Multiple responses, therefore totals do not add up to 100% 28 21 15 12 11 8 7 5 4 3 3 2 2 18 27 15 8 16 5 8 7 10 5 3 0 8 29 24 16 8 7 6 6 10 9 1 2 1 3 0 5 10 15 20 25 30 35 Australia Europe (excluding UK) North America Shareofvisitors(%) Safety/security and infrastructure are the areas most commonly highlighted for improvement among the top three holiday markets. Notably for Europeans, costs and prices and information are seen as key areas for improvement. North Americans seek better airline and flights experiences, and also suggest improvements to activities and attractions. 25 JAN–DEC 2018 HOLIDAY VISITORS
  • 7. IMPROVEMENTS BY PROVINCE VISITED Note: • Multiple responses, therefore totals do not add up to 100% Shareofvisitors(%) While safety and security remain an issue for NCD, they are less so in the provinces. Infrastructure is a challenge in Morobe and airlines and flights are critical for East New Britain, Milne Bay and New Ireland. Although New Ireland rated well with security, visitors commented on poor accommodation and infrastructure and high costs. Northern Province continues to need additional product development to satisfy visitors. 26 JAN–DEC 2018 HOLIDAY VISITORS
  • 8. $2.04 $2.40 $3.69 $4.68 $6.10 $8.25 $9.84 $22.36 $64.40 $82.20 $- $10 $20 $30 $40 $50 $60 $70 $80 $90 OTHER INTERNET & SERVICE SOUVENIRS TOURS RETAIL DOMESTIC TRAVEL LOCAL TRANSPORT FOOD & BEVERAGE AIRFARES ACCOMODATION DIRECT ECONOMIC IMPACT OF VISITOR SPEND JANUARY – DECEMBER 2018 TOTAL VISITORS SPEND IN COUNTRY AND PRIOR TO ARRIVAL USD MILLIONS Light gray bars represent 2017 total spend in same categories Despite overall lower spend per trip, accommodation, airfares and food & beverage categories earned more in 2018 than 2017. Tours, domestic travel and local transport saw a decrease in total earnings. Again this could be linked to a higher number of business travelers in PNG, driven by APEC, who did not travel to the provinces or spend on tours. ACCOMMODATION 2