5. Generalities? â Of Courseâ â I love it hereâ â I really enjoy my jobâ â Great Pay & Benefitsâ â Great Work Environmentâ â Love My Co-workersâ â So Much Opportunityâ Etc.
6. Well, if everything is going so well, and everyone is so happy, Why arenât we doing a heck of a lot better? In other words, why arenât my employees more proactive and productive?
7. If you asked them what they liked least about their job, what do you think they would say?
8. A bit more specific? â Lack of Communicationâ â Getting yelled at when problems ariseâ â No oneâs guiding the companyâ â Someoneâs always watching youâ â Unequal expectations, rules & rewardsâ â Set procedures not always followedâ â No clear job descriptionsâ â Lack of management control of peopleâ â Lack of Appreciationâ â Donât enjoy my responsibilitiesâ
9. A bit more specific? â Lack of organizationâ â Our Customers know before usâ â Personality conflictsâ â Iâm not told how the business worksâ â Lack of teamworkâ â No performance evaluationsâ â People blow-up to easilyâ â No recognition for doing a good jobâ â Not enough work to stay busyâ â No one to go to with questionsâ
11. What about? â No health benefitsâ â Not paid enoughâ â Office is too coldâ â No cost of living adjustmentâ â Too noisyâ â No holiday or sick payâ â Smoking in the warehouseâ â No retirement programâ â No place to eat lunchâ â Long hours around holidaysâ
12. Those are issues dealing with Shelter Food Safety Security Satisfiers
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20. How well we communicate is determined not by how well we say things, but how well we are understood . -- Andrew Grove