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Supply Chain Management
Class Five
Logistics Service Providers
• Freight Forwarder
• Cargo/Marine Insurance Provider 
• Customhouse Broker/Licensed Customs 
Broker
• Third Party Logistics Company (3PL)
• Surety Company
• Warehouse operator 
Third Party Logistics Provider
• To move your goods more quickly through the supply chain 
lifecycle you may outsource distribution and warehousing 
services to boost efficiency and cost‐effectiveness. This 
shortens shipping time and gets your products to your 
customers faster.
• Expertise and scalability without extra overhead
– Warehousing
– Pick‐n‐pack
– Pull: make product when ordered
– Push: make inventory
– Makes money on number of orders placed
Freight Forwarders
• 3rdParty Logistic Provider. Acts on your behalf as negotiating 
agent to get your goods to the buyer by any mean of 
transportation. Tend to be specialized by regions of the world.
• A "freight forwarder" is a person engaged in the business of 
assembling, collection, consolidating, shipping and 
distributing less than carload or less than truckload freight.
• Is also an agent in the transshipping of freight to or from 
foreign countries and the clearing of freight through customs, 
including full preparation of documents, arranging for 
shipping, warehousing.
Customs Broker
• An individual or company Licensed by the Government to 
conduct Customs Business on behalf of others
– Customs Business is any activity regarding the entry, admissibility, 
classification, valuation, and payment of duties
– Calculate duty payments and file entries on your behalf
– Your advocate with Customs
• Customs Brokers often are Freight Forwarders 
– Your local operational contact (coordinates service)
– Arranges final delivery
Incoterms 2010
* Risk does not follow cost
1) Negotiated outside of the INCOTERMS. Buyer or seller may have additional “insurable interest” and prudence may indicate purchase of additional coverage.
2) Terminal fee goes to seller, vessel loading to buyer.
3) Item depends on named place.
4) Terminal charge goes to seller if loaded at seller’s door, terminal charge goes to buyer if loaded at carrier’s terminal.
5) Seller assists in obtaining consular work. International Chamber of Commerce (ICC) arbitration is available if noted as part of the contract between the seller 
and buyer.
Supply Chain Management
• Chain Management (SCM) is the process of planning—and controlling—
the supply chain to satisfy end‐state customer requirements as effectively 
as possible
• SCM spans the movement of products and services from point‐of‐origin to 
point‐of‐consumption
• SCM may also include outsourcing non‐value add processes to a supplier 
network
• Waste‐reduction methodologies  focus on production time, 
transportation, inventory , and customer satisfaction
Buy Make Move Sell
Products & Services Movement
BillofLading
Non-Value Add Service
Product
Created
Supplier
Product
Received
Receipt
Delivery
Customer
Product
Shipped
Shipment
Product
Shipped
Shipment
Product
Configured
Utilization
Flow of Products
Request For
Proposal
Metrics
Controls
Contract
Service Levels
Flow of Service
SCM Key Performance Indicators
• KPIs must be measurable, objective, simple and 
manageable; align with company goals and 
objectives (about value)
• Develop service level agreements in partnership with 
suppliers to gain buy‐in
• Establish scheduled tracking periods and review 
results with suppliers in a timely fashion
• Waste: Anything a customer doesn’t pay for, 
including defects and extra time
SCM Triple Threat
• The objective is to measure the ability of the 
supplier to meet the needs of the customer 
Delivery TimeframesTotal Cost         Reliability and Consistency        
Price Schedule Quality
Global Sourcing Advantages
• Low cost
• Diversify your risk
• Learning how to do business in a potential market
• Tapping into skills or resources unavailable 
domestically
• Developing alternate supplier/vendor sources to 
stimulate competition
• Increasing total supply capacity
Global Sourcing Vs. Low Cost 
Country Sourcing
• Global Sourcing ‐ Approaching worldwide sourcing as a single objective, 
coordinated between local teams, to support corporate objectives for 
cost, quality and delivery
– Objectives: 
• To achieve lower overall costs
• To augment current supply options
• To locate production close to growth markets
• To comply with local regulations
• LCCS ‐ Sourcing in developing countries to take advantage of lower cost 
structures without sacrificing quality or delivery
– Objective:  To achieve lower overall costs than what is available in domestic markets
Automated Export System (AES)
• AES Direct, U.S. Census Bureau
– Automated Export System
– The electronic system for filing export information
– USPPI or authorized agent can file
• Electronic Export Information
– Used to be the SED (Shippers Export Declaration)
– Criminal / Civil Penalties for non‐compliance
International Trade Documents
COMMON EXPORT DOCUMENTS: Commercial Invoice; 
Export Packing List; Pro Forma Invoice
TRANSPORTATION DOCUMENTS: Airway Bill or Bill of 
Lading; Electronic Export Information Filing (formerly 
known as the Shipper’s Export Declaration)
EXPORT COMPLIANCE DOCUMENTS: Export Licenses; 
Destination Control Statement
CERTIFICATES OF ORGIN: Generic Certificate of Origin; 
Certificate of Origin for claiming benefits under Free 
Trade Agreements; Certificate of Origin for goods not 
manufactured in the United States
http://export.gov/logistics/eg_main_018121.asp
OTHER CERTIFICATES FOR SHIPMENTS OF SPECIFIC 
GOODS: ATA CARNET/Temporary shipment certificate; 
Certificate of Analysis; Certificate of Free Sale; Dangerous 
Goods Certificate; Fisheries Certificate; Fumigation 
Certificate; Halal Certificate; Health Certificate; 
Ingredients Certificate; Inspection Certificate; Pre‐
Shipment Inspections; Insurance Certificate; 
Phytosanitary Certificate; Radiation Certificate; Other 
(Product‐Specific) Certificates; Weight Certificate
OTHER EXPORT‐RELATED DOCUMENTS: Consular Invoice; 
Canadian Customs Invoice; Dock Receipt and Warehouse 
Receipt; Import License; ISPM 15 (Wood Packaging) 
Marking; Shipper’s Letter of Instruction
TEMPORARY SHIPMENT DOCUMENTS: ATA 
CARNET/Temporary shipment certificate; Customs 
Certificate of Registration; Transporting Goods by Truck 
to Canada
Data Fields for International 
Documentation
• Shipper
• Consignee
• Net Weight 
• Gross Weight 
• Cube
• Cubic Meter 
• Harmonized Code (HTS)
• Country of Origin
• Carrier
• Notify Party 
• Incoterm
• Currency
• Forwarding agent
• Quantity(QTY)
• Unit Price 
• Port of Embarkation
• Purchase Order Number 
• Dimensions
• Initial Carriage (Mode)
• Port of Discharge
• Place of Receipt
• Marks and Numbers
International Trade 
Documentation Order
• Request for Quotation (RFQ)
• Price Quotation 
• Pro Forma Invoice
• Purchase Order
• Commercial Invoice
• Packing List
• Other Required Documents
• Bill of Lading
• Entry Documents 
• Delivery Order 
Certificate of Origin NAFTA Certificate of Origin
Insurance Certificate Inspection Certificate
Phyto‐sanitary Certificate Certificate of Free Sale
Export License Health Certificate
Entry/Immediate Delivery Entry Summary
Air Cargo Manifest
Electronic Export 
Information Form
Letter of Credit Bank Draft
ATA Carnet
• An international customs and export‐import 
document 
• Used to clear customs without paying duties 
and import taxes on merchandise that will be 
re‐exported within 12 months
– Promotional Merchandise
– Show Samples (must return home)
– Temporary Use Equipment
Document Organization Tips 
By Ray Bowman
• All documents must agree with the terms of the 
proforma invoice and/or purchase order
• All transactional documents should be filed together 
in order to show the flow of the entire transaction
• Use technology when ever possible to generate and 
check the accuracy of your documents
• Develop a numbering system for all quotes and 
reference them on all related documents and 
paperwork
Modes of Transportation
• Electronic
• Terrestrial (truck and rail)
• Air 
– higher cost, fast movement
– higher value goods or less than a container load
• Ocean 
– lower cost, slow movement
– majority of international trade
Mode Comparison
• Air 
– Best for smaller, time‐sensitive shipments
– More expensive than ocean
– Many service levels available
– Good for regular, high‐value consignments
– Size and weight limitations
• Ocean 
– Very economical
– Requires good planning
– Longer transit
– Variety of routing options: All‐water, multi‐modal, deferred
– Variety of container sizes: 20, 40, 45 and high‐cube
Freight Costing of Goods
• Weight
• Dimension 
• Shape
• Damageable (Fragility) 
Considerations When Considering 
Transportation Mode
• Accessibility 
• Capacity 
• Consistency (delivery 
time variability) 
• Cost 
• Flexibility (adjustment to 
shippers' needs) 
• Intermodal capability 
• Lead time for supplier 
• Loss and damage 
• Monitoring capability 
• Nature of Product / 
Cargo
• Reliability
• Safety 
• Speed (time in transit)
Warsaw Convention
• International civil aviation agreement that 
establishes the legal framework for carriage of 
passengers, luggage (baggage), and goods (cargo)
• Covers conditions of carriage that:
– define liability of the carrier in case of loss, damage, injury or death 
due to accident on international flights
– spell out procedures for claims and restitution
– lays down out the requirements for format and content of air 
transport documents 
Dimensional Weight
• Air Freight
• Ocean Freight
Ocean Freight Containers
* Container specifications may vary slightly depending on the steamship line or manufacturer.
** Tare weight differentiates within equipment series.
*** Payload subject to legal road weight limitations. Equipment is subject to availability. Not all types of equipment are available in all trade lanes.
Ocean Freight Containers
• Dimensions are standardized in ISO 20’–40’
– Width  8’
– Height: 8’6” or 9’6”
• General Purpose; High Cube General Purpose
• Hardtop Container; Open Top Container; Flat; 
Platform; Refrigerated container; Bulk 
Container; Tank container
• Least expensive mode of transportation
General Purpose Container 20’
• Suitable for any general cargo
• Fork‐lift pockets, lashing devices on top and 
bottom
• Lashing devices have a permissible load of 
1,000 kg
High Cube Refrigerated Container 40’
• Voluminous light‐weight cargoes
• Temperatures above or below freezing point 
• Controlled fresh‐air supply is possible
Flat 20’
• Heavy loads and over width cargo
• Higher loadings possible 
• Strong bottom construction with fixed end‐
walls 
Open Top Container 20’
• Over‐height cargo, crane loading from top or 
side
• Door header can be swung out on all 
containers
• If required, disposable tarpaulins can be 
provided
Platform 40’
• Heavy loads and oversized cargo
• Strong bottom construction
• Gooseneck tunnel on both ends of all 40' 
platforms
Bulk Container 20’
• Dry bulk cargos, e.g. malt
• Three manholes for top loading of each 
container
• One discharge opening in each door wing
• Lashing devices on the top longitudinal rails
Tank Container 20’
• Chemical Products, e.g.: Flammables, 
Oxidizing agents, Toxic substances 
• Foodstuffs, e.g.: Alcohols, Fruit juices, Edible 
oils, Food additives 
High Cube General Purpose 
Container 40’
• For light, voluminous and over‐height cargo
• Lashing devices on the rails and the corner 
posts
• Consider over‐height for inland transportation 
& note weight limits for road and rail 
transport.
Ventilated Container 40’
• Natural ventilation is provided by openings in 
top and bottom rails
• Numerous lashing devices on the top and 
bottom
• Longitudinal rails and the corner posts. 
Lashing devices have a permissible load of 
1,000 kg
Ocean Cargo Types
• Less than a Container Load (LCL)
• Containerized 
• Break Bulk 
• Bulk Cargo (dry and liquid)
• HAZMAT
• Roll‐on/Roll‐off (RoRo)
• Refrigerated (Refer)
Traditional Freighter
Container Vessel (w/Deck Crane)
Ro‐Ro (Roll‐on Roll‐off) Vessel
Heavy Lift Vessel
LNG (Liquefied Natural Gas) 
Carrier
Crude Oil Tanker
Dry Bulk Carrier
Canal Barge (w/Propulsion)
World Customs Organization
• Develops standards and provides technical 
support for the harmonization of procedures 
governing the movement of people and 
commodities
http://www.wcoomd.org
U.S. Customs Clearance
• Import
– Informal entry is less that $2,000 in value per 
commodity (HTS classification)
– excludes textiles and footwear
• Export 
– Informal is less that $2,500 per commodity 
(Schedule B classification)
– Formal export filing is mandatory with AES 
U.S. Import Process
U.S. Customs & Border Protection
• Border Security
• Revenue Collection
• Fraud and Smuggling Enforcement
• Trade Agreement Enforcement
• Other Government Agency Enforcement
• Statistics Collection
• Public Outreach and Education
• Special Programs: C‐TPAT, ISA, ISF “10+2”
U.S. Customs Entry
• Entry: CF 3461
– Form used to obtain the proper release from CBP
– Documents required to be filed with CBP to secure the 
release of imported merchandise from CBP custody without 
payment of duties, taxes or fees
• Entry Summary: CF 7501
– Payment and Duties and Taxes
– Consists of duties, taxes, and fees if applicable and any other 
documents necessary to enable CBP to assess duties, collect 
statistics and determine if regulations have been met. 
U.S. Customs Initiatives
• C‐TPAT
• Importers Self Assessment
• FAST
• Etc.
• IPRS
• …
CBP Security Initiatives
• Customs‐Trade Partnership Against Terrorism (C‐TPAT)
• Free and Secure Trade (FAST)
• Automated Commercial Environment (ACE)
• Pre‐Arrival Processing System (PAPS)
• Pre‐Arrival Review System (PARS)
• Automated Manifest System
• Container Security Initiative (CSI)
• Advance Manifest Rules (AMR) aka 24‐Hr Rule
• Food Facility Registration
• International Ship and Port Facility Security (ISPS) 
• Maritime Transportation Security Act
• Importer Security Filing "10+2 Rule"
U.S. CBP/DHS Databases
• CBP INFO Center (Help and FAQs) 
https://help.cbp.gov/app/home
• Customs Rulings Online Search System (CROSS) 
http://rulings.cbp.gov
• Intellectual Property Rights Search (IPRS) 
http://iprs.cbp.gov
• Cargo Systems Messaging Service (CSMS) 
http://apps.cbp.gov/csms/csms.asp
• Antidumping (ADD) and Countervailing Duties (CVD) 
http://addcvd.cbp.gov/index.asp
Foreign Trade Zone
• Cost savings (tax relief, lower wage costs)
• Tariff shifts can reduce customs duties
• Add value to reach 51% domestic content
• Defer customs fees
• Restricted items may include flammable and 
explosive materials; however the FTZ Director has 
discretion.
Industry Codes
• Standard Industry Classification (SIC)
• North American Industrial Classification 
System (NAICS)
• Harmonized Schedule (HS)
• Schedule B—U.S. Export Code 
• Harmonized Tariff Schedule (HTS)—U.S. 
Import Code
HTS Coding
Elements Analogy #
• Chapter Country 95
• Heading State 95.06
• Subheading City 95.06.62.80
• Sub‐subheading Street 95.06.62
• Statistical  Number 95.06.62.80.20
Rates of Duty Example
Q: What is “NESOI”? Not elsewhere specified or indicated (a “catch‐all”)
Tariff Engineering
• Process of designing (or re‐designing) a 
product to minimize the rate of duty without 
substantially changing the performance of the 
product
• When successful, tariff engineering can be an 
important part of an importer’s business 
strategy
Customs Bonds
• Single Transaction Bond Vs. Continuous Bond 
Continuous: 1 year; $50,000+ or 10% of total duties paid in previous years)
• Protects USG revenue and to guarantee 
compliance (“insurance” for CBP to get paid)
• Surety bonds alleviate imports from tying up 
their liquidity 
Insurance and Transportation 
Liability
• Demurrage
– Detention of a freight by a shipper beyond time 
permitted for loading or unloading
– Extra charges for detaining freight
• Law of General Averages
– A loss that affects all cargo interests on board a 
vessel as well as the ship herself
Force Majeure
• French for “Superior Force”; aka Act of God
• Excuses liability or obligation when an extraordinary 
event or circumstance beyond the control of the 
parties occurs. Examples: war, strike, riot, crime, or 
an natural event (hurricane, flooding, earthquake, 
volcanic eruption, etc.)
• Prevents one or both parties from fulfilling their 
obligations under the contract
Reasonable Care
• The degree of care in which a person of 
ordinary prudence would exercise in the same 
or similar circumstances
• Due care under all circumstances
• Failure to exercise such care is ordinary 
negligence
Reasonable Care Checklist
• Goods are clearly and accurately described
• Properly classified in the HTSUS
• Proper valuation
• Goods properly marked with Country of Origin
• Intellectual Property, Trademarks protected
• Other Governmental Agency compliance
• Special Duty Programs, ADD and CVD
• Quota, visa restrictions
• Filing procedures, record keeping
Not Practicing Reasonable Care
• Negligence ($)
– Failure to exercise Reasonable Care
• Gross Negligence ($$)
– Actual knowledge or with disregard
• Fraud ($$$)
– Voluntary and intentionally
Landed Cost
• The total cost of a shipment delivered to a named 
location. Specifically, the cost of the goods plus the 
cost of transportation.
• Commonly, the total cost of a landed shipment 
including purchase price, freight, insurance, and 
other costs up to the port of destination. In some 
instances, it may also include the customs duties and 
other taxes levied on the shipment.
Anti‐Dumping 
Duty/Countervailing 
Duty(ADD/CVD)
• ADD – for items priced below fair market 
value
• CVD – for items being subsidized domestically
• Antidumping and Countervailing Duty Online 
Search System http://addcvd.cbp.gov
Duty Drawback
• The refund of all or part of customs duties, or domestic tax 
paid on imported merchandise which was subsequently either 
manufactured into a different article or re‐exported or 
destroyed
• Permitted on the exportation of imported merchandise (and 
the exchange, or tradeoff, of domestic merchandise) with 
unchanged condition (substitution) and not used in the U.S.
• Categories of drawback
– Manufacturing drawback
– Unused merchandise drawback 
– Rejected merchandise drawback

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Class 5-slides.ppt