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South	
  Africa:	
  Giving	
  Community	
  a	
  Voice	
  at	
  Radio	
  Zibonele	
  
	
  
Radio	
  Zibonele	
  
Khayelitsha,	
  South	
  Africa	
  
When Bill Siemering worked with the staff of the Open Society Foundation for South Africa
(OSF-SA), beginning in 1994, they helped create a foundation to develop the community radio
sector. In 1998, as part of an evaluation, they visited six stations and wrote case studies about
them. Radio Zibonele, near Cape Town, was one of the most successful in this study. Last year
Bill checked in with them for an update and this profile reflects the station’s status in 2004.

Radio	
  Zibonele	
  
Radio Zibonele is housed in a truck container among sandy flats nearby the Cape Town airport, in
the township of Khayelitsha. The station is fulfilling its role as the voice of the local community,
while at the same time actively involved in achieving broader development goals in the areas of
health, environment, education, culture, and community participation. In Xhosa “Zibonele” means
“we did it together”.

Radio Zibonele began transmitting in 1993, when the state still controlled all broadcasting, and
was among the first community stations in South Africa. Initial broadcasts were assisted by
                                                            Gabriel Urgoti, an Argentinean
                                                            physician and a respected figure in
                                                            Khayelitsha who years earlier was
                                                            involved in community radio in Latin
                                                            America.

                                                            Broadcasting was illegal; the station
                                                            managed to sneak on the air twice a
                                                            week. Dr. Urgoti hid the radio
                                                            transmitter under his examining table,
                                                            and used it to air first-hand reports
                                                            from health care workers about health
                                                            problems they found in the
                                                            community. A year later, in 1994,
Radio Zibonele obtained a license. Today it serves 700,000 residents and remains unwavering in
its commitment to the health of the community.

Radio Zibonele has a reputation as one of the most transparent and participatory stations in the
country, with a strong record of financial independence. Its mission is clear:
Our concern is to enhance the quality of life through improving the health standards of our
people. All those we serve are affected by poor health and poor environmental conditions. Radio
Zibonele is committed to sharing skills and information through honest process, thereby
empowering the community of Khayelitsha for better life.
Self-help is the underlying theme of the station. Many programs deal with very practical issues:
how to care for a child; how to start a small business; and for children, how to speak properly and
help their mother when she is sick. Both the breadth and simplicity of the mission simplifies




	
                                                                                                    1	
  
decision-making. For example when a cigarette company offered to support the station with more
than advertising, the station turned it down: smoking is not good for the health of the community.

Former station manager, Vusi Tshose, sees the station not just as a passive broadcaster but as a
respected, independent organization actively engaged in solving the community’s problems, both
on the air and off-air. His greatest success was preventing a school strike by bringing the
participants together to negotiate an end to their dispute.
	
  
Mission-­‐driven	
  Programming	
  
Here are some of the other ways Radio Zibonele’s mission has been reflected in its programming
and its broader participation in the community:
    • Community health workers continue to conduct on-air discussions of health issues they
         encounter in their home visits.
    • High school teachers present on-air course summaries at the end of the year for students
         studying for final exams. Educators believe the reviews, as well as other tips on how to
         prepare for exams, have enabled more students to pass.
    • When rival taxi groups were in a dispute, they were invited to the station to state their
         cases and ask the community how they should resolve it.
    • Programs help reunite lost children with their families.
    • Arts programs including church choirs and local musicians.
    • The station organized and broadcast a day-long series of events celebrating the Xhosa
         culture, with food, music, poetry, and clothing.
    • The station organized a clean-up campaign with a soft drink company providing a music
         truck and drinks; the local authority gave trash bags, gloves and a truck. Thousands of
         young people showed up to help.

In 2004 Radio Zibonele:
    • On air 12 hours a day
    • Information programming: 70%
    • Music and entertainment: 30%
    • Full time staff: 10
    • Volunteers: 14
    • Monthly operating costs: $14,000; annual: $168,00
    • Self supporting with income from advertising and sponsorships.
    • Audience: 80,000-97,000 weekly.
	
  
Lessons	
  Learned	
  
The lessons from Radio Zibonele are:
   • A clear mission statement is like a guiding star; it gives direction and purpose to every
        aspect of the station’s operation including decisions about advertisers.
   • Both the community and its board of directors are active in the station.
   • The station is not simply a passive transmitter of data and music, but a catalyst for
        community improvement and problem solving.
   • A station can have a far-reaching effect in a community even if its facilities are very
        limited. While it is best to have two control rooms to produce programs while on-air,
        Radio Zibonele had just one -- in a truck container.
   • Good management gives a strong sense of direction and motivates a large number of
        volunteers necessary to provide such a full service.




	
                                                                                                   2	
  

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South africa radio zibonele

  • 1.     South  Africa:  Giving  Community  a  Voice  at  Radio  Zibonele     Radio  Zibonele   Khayelitsha,  South  Africa   When Bill Siemering worked with the staff of the Open Society Foundation for South Africa (OSF-SA), beginning in 1994, they helped create a foundation to develop the community radio sector. In 1998, as part of an evaluation, they visited six stations and wrote case studies about them. Radio Zibonele, near Cape Town, was one of the most successful in this study. Last year Bill checked in with them for an update and this profile reflects the station’s status in 2004. Radio  Zibonele   Radio Zibonele is housed in a truck container among sandy flats nearby the Cape Town airport, in the township of Khayelitsha. The station is fulfilling its role as the voice of the local community, while at the same time actively involved in achieving broader development goals in the areas of health, environment, education, culture, and community participation. In Xhosa “Zibonele” means “we did it together”. Radio Zibonele began transmitting in 1993, when the state still controlled all broadcasting, and was among the first community stations in South Africa. Initial broadcasts were assisted by Gabriel Urgoti, an Argentinean physician and a respected figure in Khayelitsha who years earlier was involved in community radio in Latin America. Broadcasting was illegal; the station managed to sneak on the air twice a week. Dr. Urgoti hid the radio transmitter under his examining table, and used it to air first-hand reports from health care workers about health problems they found in the community. A year later, in 1994, Radio Zibonele obtained a license. Today it serves 700,000 residents and remains unwavering in its commitment to the health of the community. Radio Zibonele has a reputation as one of the most transparent and participatory stations in the country, with a strong record of financial independence. Its mission is clear: Our concern is to enhance the quality of life through improving the health standards of our people. All those we serve are affected by poor health and poor environmental conditions. Radio Zibonele is committed to sharing skills and information through honest process, thereby empowering the community of Khayelitsha for better life. Self-help is the underlying theme of the station. Many programs deal with very practical issues: how to care for a child; how to start a small business; and for children, how to speak properly and help their mother when she is sick. Both the breadth and simplicity of the mission simplifies   1  
  • 2. decision-making. For example when a cigarette company offered to support the station with more than advertising, the station turned it down: smoking is not good for the health of the community. Former station manager, Vusi Tshose, sees the station not just as a passive broadcaster but as a respected, independent organization actively engaged in solving the community’s problems, both on the air and off-air. His greatest success was preventing a school strike by bringing the participants together to negotiate an end to their dispute.   Mission-­‐driven  Programming   Here are some of the other ways Radio Zibonele’s mission has been reflected in its programming and its broader participation in the community: • Community health workers continue to conduct on-air discussions of health issues they encounter in their home visits. • High school teachers present on-air course summaries at the end of the year for students studying for final exams. Educators believe the reviews, as well as other tips on how to prepare for exams, have enabled more students to pass. • When rival taxi groups were in a dispute, they were invited to the station to state their cases and ask the community how they should resolve it. • Programs help reunite lost children with their families. • Arts programs including church choirs and local musicians. • The station organized and broadcast a day-long series of events celebrating the Xhosa culture, with food, music, poetry, and clothing. • The station organized a clean-up campaign with a soft drink company providing a music truck and drinks; the local authority gave trash bags, gloves and a truck. Thousands of young people showed up to help. In 2004 Radio Zibonele: • On air 12 hours a day • Information programming: 70% • Music and entertainment: 30% • Full time staff: 10 • Volunteers: 14 • Monthly operating costs: $14,000; annual: $168,00 • Self supporting with income from advertising and sponsorships. • Audience: 80,000-97,000 weekly.   Lessons  Learned   The lessons from Radio Zibonele are: • A clear mission statement is like a guiding star; it gives direction and purpose to every aspect of the station’s operation including decisions about advertisers. • Both the community and its board of directors are active in the station. • The station is not simply a passive transmitter of data and music, but a catalyst for community improvement and problem solving. • A station can have a far-reaching effect in a community even if its facilities are very limited. While it is best to have two control rooms to produce programs while on-air, Radio Zibonele had just one -- in a truck container. • Good management gives a strong sense of direction and motivates a large number of volunteers necessary to provide such a full service.   2